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All Journal jurnal niara Journal of Administrative and Sosial Science (JASS) International Journal of Scientific Multidisciplinary Research (IJSMR) Jurnal Riset Rumpun Ilmu Sosial, Politik dan Humaniora (JURRISH) Gudang Jurnal Multidisiplin Ilmu MULTIPLE: Journal of Global and Multidisciplinary Journal of Governance and Public Administration Jembatan Hukum: Kajian Ilmu Hukum, Sosial dan Administrasi Negara Presidensial: Jurnal Hukum, Administrasi Negara, Dan Kebijakan Publik Demokrasi: Jurnal Riset Ilmu Hukum, Sosial dan Politik International Journal of Law, Crime and Justice An International Journal Tourism and Community Review Parlementer : Jurnal Studi Hukum Dan Administrasi Publik International Journal of Humanities and Social Sciences Reviews International Journal of Social Science and Humanity Wissen: Jurnal Ilmu Sosial dan Humaniora Konstitusi: Jurnal Hukum, Administrasi Publik, dan Ilmu Komunikasi Journal of Studies in Academic, Humanities, Research, and Innovation Kajian Administrasi Publik dan ilmu Komunikasi Jurnal Ilmu Komunikasi, Administrasi Publik dan Kebijakan Negara Perspektif Administrasi Publik dan hukum Jurnal Hukum, Administrasi Publik dan Negara Dialogika : Jurnal Penelitian Komunikasi dan Sosialisasi Studi Administrasi Publik dan ilmu Komunikasi Jurnal Pendidikan dan Sosial Humaniora International Journal of Social Welfare and Family Law International Journal of Multidisciplinary Reseach Jurnal Riset Sosial Humaniora dan Pendidikan
Sri Kamariyah
Unknown Affiliation
Religion Aerospace Engineering Arts Humanities Chemistry Civil Engineering, Building, Construction & Architecture Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Earth & Planetary Sciences Economics, Econometrics & Finance Education Engineering Environmental Science Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Mathematics Mechanical Engineering Public Health Social Sciences Other

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The Role of Internal Oversight Based on Fraud Risk Control in Enhancing Regional Financial Accountability Geofanny Edo Pratama; Dian Ferriswara; Sarwani Sarwani; Sri Kamariyah
International Journal of Humanities and Social Sciences Reviews Vol. 3 No. 2 (2026): May: International Journal of Humanities and Social Sciences Reviews
Publisher : Asosiasi Penelitian dan Pengajar Ilmu Sosial Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62951/ijhs.v3i2.616

Abstract

Regional financial accountability is a fundamental principle in good governance. However, the management of regional finances still faces various challenges, particularly related to the potential occurrence of fraud and the suboptimal functioning of internal control systems. This study aims to analyze the role of the Government Internal Supervisory Apparatus (APIP) in strengthening regional financial accountability through the implementation of internal oversight based on Fraud Risk Control. This research employs a qualitative approach using the Qualitative Secondary Analysis (QSA) method, which utilizes secondary data from various scientific literature, previous research findings, and policy documents relevant to internal oversight in the public sector. The results indicate that internal oversight is a crucial mechanism in preventing fraud in public sector financial management. The implementation of Fraud Risk Control plays a role in identifying, assessing, and controlling fraud risks, thereby enhancing the transparency and accountability of regional financial management. Furthermore, APIP has a strategic role through internal audit functions, risk-based oversight, and providing consultation to improve regional financial management systems. Strengthening APIP’s capabilities, enhancing the maturity of the Government Internal Control System (SPIP), and ensuring the independence of internal supervisors are essential factors in realizing transparent and accountable regional financial governance.
Determination of Internalization of Moral Work Culture in Constructing the Integrity of East Java Social Service Apparatus Sri Kamariyah; Nur Rusydina bt Khadzali; Aris Sunarya; Nihayatus Sholichah; Widyawati Widyawati
JOURNAL OF ADMINISTRATIVE AND SOCIAL SCIENCE Vol. 5 No. 2 (2024): Juli: Journal of Administrative and Social Science
Publisher : Sekolah Tinggi Ilmu Administrasi (STIA) Yappi Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/jass.v5i2.2609

Abstract

This research aims to analyze the determination of the internalization of BerAKHLAK work culture in constructing apparatus integrity within the Social Services Department of East Java Province. In the context of modern bureaucratic transformation, Civil Servants (ASN) are required to have a strong work culture foundation as a moral compass to avoid practices that deviate from professional ethics. The Social Services Department possesses unique characteristics as it interacts directly with vulnerable social groups, necessitating personnel with unwavering integrity and moral immunity against the temptation of abusive authority. Utilizing a qualitative descriptive approach with a case study design, this research dissects the phenomenon of value internalization holistically through in-depth interviews, observation, and documentation. The results indicate that the internalization process of BerAKHLAK (Service-Oriented, Accountable, Competent, Harmonious, Loyal, Adaptive, and Collaborative) is carried out through a social construction dialectic encompassing stages of externalization, objectification, and internalization. Phenomenological findings suggest a paradigm shift from formalistic integrity toward substantive integrity, where values ​​such as Accountability and Loyalty are no longer viewed merely as regulatory burdens but as manifestations of moral responsibility rooted in individual conscience. The habituation process through routine actions, such as consistently precise data verification, has created an "ethical sedimentation" that transforms honest behavior into an instinctive or automatic self-governing action. Furthermore, the Harmonious and Collaborative dimensions have successfully established peer-supervision mechanisms and a collective social identity that strengthens the organization's moral fortress through collective social shame against deviations. The integration of Competent and Adaptive values ​​also proves to be a primary determinant in mitigating ethical risks, where technical professionalism encourages personnel to remain transparent despite complex field pressures. Overall, the internalization of BerAKHLAK work culture has successfully reconstructed the integrity of the East Java Social Services apparatus into a stable social reality, which not only transforms work methods but also builds public trust through quality and equitable service.
Implementation of Public Service Policy in Handling Elec-tricity Customer Complaints: A Study at PT PLN Persero UP3 Samarinda Edi Pamungkas; Sri Roekminiati; Sri Kamariyah
International Journal of Social Welfare and Family Law Vol. 3 No. 3 (2026): July: International Journal of Social Welfare and Family Law
Publisher : Asosiasi Penelitian dan Pengajar Ilmu Sosial Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62951/ijsw.v3i3.653

Abstract

This study analyzes the implementation of public service policy in handling electricity customer complaints at PT PLN (Persero) UP3 Samarinda and evaluates customer-perceived service quality. The research addresses the gap between formal complaint-handling policies and operational practice, reflected in increasing public complaints against state-owned enterprises, including PLN. A descriptive qualitative approach was applied through in-depth interviews, observation, and documentation involving 13 informants selected using purposive and snowball sampling. Data were analyzed using the interactive model of Miles, Huberman, and Saldaña, with source triangulation to ensure validity. The study combines Edwards III’s policy implementation model, covering communication, resources, disposition, and bureaucratic structure, with the SERVQUAL model, covering tangibles, reliability, responsiveness, assurance, and empathy. Findings show that communication and disposition are satisfactory, while resources and bureaucratic structure require improvement due to an imbalanced customer service ratio and fragmented information systems. SERVQUAL results show negative gaps in all dimensions, especially responsiveness and reliability. The study concludes that complaint-handling policy implementation is adequate but needs stronger human resources, integrated real-time information systems, and improved customer digital literacy for more responsive and reliable public service.
Strategy For Improving the Quality of Public Services in the Personnel Affairs and Human Resource Development Division (BKPSDM) Of Kaimana Re-gency Ira Tuankotta; Sri Kamariyah; Sri Roekminiati
International Journal of Social Welfare and Family Law Vol. 3 No. 3 (2026): July: International Journal of Social Welfare and Family Law
Publisher : Asosiasi Penelitian dan Pengajar Ilmu Sosial Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62951/ijsw.v3i3.661

Abstract

This research seeks to examine methods for enhancing the quality of public services at BKPSDM Kaimana Regency, focusing on both facilitating and hindering elements in their execution, innovation in services, the efficiency of personnel administration management, and the responsiveness of public officials in addressing user needs. This study utilized a qualitative method featuring a descriptive research framework. The research was carried out at BKPSDM Kaimana Regency. Data were gathered via observation, detailed interviews, and documentation. The research informants included BKPSDM leaders, administrative service personnel, and civil servants who utilized the services. Data were examined through an interactive analysis framework that included data reduction, data presentation, and the formulation of conclusions. The results show that BKPSDM Kaimana Regency has executed various strategies to enhance public service quality by developing employee skills, streamlining service processes, improving internal coordination, and leveraging information technology for personnel management. Service innovation was implemented via digital communication and enhanced administrative management to boost service effectiveness. The responsiveness of public officials also demonstrated favorable improvements with more communicative and accessible services tailored to users’ needs. Nonetheless, the execution of public services continues to encounter multiple challenges, such as restricted digital infrastructure, geographical factors, insufficient human resources, and a lack of technological skills among staff. This research demonstrates that enhancing public service quality necessitates collaboration among strengthening human resources, innovating services, and creating adaptive bureaucratic systems to react to public service reform.
Evaluation of the Trans Halim City Transportation Business Activity Policy, Puskopau Unit, Halim Perdana Kusuma Jakarta, in the Perspective of Public Policy and Law Number 5 of 1999 Alfian Kusuma; Sri Kamariyah; Sri Roekminiati
International Journal of Social Welfare and Family Law Vol. 3 No. 3 (2026): July: International Journal of Social Welfare and Family Law
Publisher : Asosiasi Penelitian dan Pengajar Ilmu Sosial Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62951/ijsw.v3i3.671

Abstract

This study aims to evaluate the public policy of Trans Halim city transportation business activities managed by the Air Force Cooperative Center (PUSKOPAU) at Halim Perdana Kusuma Airport, Jakarta, in the perspective of public policy theory and Law Number 5 of 1999 on the Prohibition of Monopolistic Practices and Unfair Business Competition. Using empirical juridical research with a socio-legal approach combined with policy evaluation frameworks including the Dunn model and CIPP evaluation approach, this study examines the alignment between PUSKOPAU's territorial-based business operations and the regulatory mandates of Indonesian competition law. Field observations and interviews conducted with drivers, management, and transportation organization representatives confirm that PUSKOPAU operates as a sole provider on specific routes within and around the Halim Perdana Kusuma military complex, constituting indicators of natural monopoly behavior. The study applies rule of reason analysis and public interest theory to assess whether such monopolistic conditions are justified by cooperative law exemptions under Article 50(i) of Law No. 5/1999. Findings reveal that while PUSKOPAU's operations serve member welfare objectives consistent with cooperative law, the extension of services to the general public creates a legal grey area, particularly given the absence of KPPU regulatory guidelines for cooperative exemptions. This legal gap produces significant policy uncertainty and hampers effective enforcement. The article recommends that KPPU promptly formulate specific guidelines for cooperative monopoly exemptions and that formal KPPU investigation procedures be initiated to determine the legality of PUSKOPAU's market dominance.
Evaluation of the Skills Guidance Program for Homeless and Beggars at the Social Rehabilitation Unit of Bina Karya Pasuruan Heny Indrayanti; Sri Roekminiati; Sri Kamariyah
International Journal of Social Welfare and Family Law Vol. 3 No. 3 (2026): July: International Journal of Social Welfare and Family Law
Publisher : Asosiasi Penelitian dan Pengajar Ilmu Sosial Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62951/ijsw.v3i3.674

Abstract

This study aims to evaluate the skills guidance program for vagrants and beggars (gepeng) at the Social Rehabilitation Technical Implementation Unit (UPT) Bina Karya Pasuruan, East Java Province. Vagrancy and begging represent persistent social welfare challenges that demand systematic programmatic responses from the government. The UPT Bina Karya Pasuruan serves as a central facility providing vocational skills training, social rehabilitation, and reintegration support. This research employs a qualitative descriptive approach. Data were collected through in-depth interviews with program staff, program beneficiaries, and local government officials, supplemented by observation and documentation review. The analysis framework draws on program evaluation theory with emphasis on input, process, output, and outcome dimensions. Findings indicate that the skills guidance program has been implemented with adequate facilities and committed human resources, yet several challenges remain. These include limited duration of the training program, inadequate post-program follow-up, and insufficient coordination between the UPT and potential employers or community-based organizations. Program beneficiaries generally show improvement in vocational skills; however, sustainable reintegration into productive society requires stronger aftercare mechanisms. The study recommends strengthening inter-agency coordination, extending program duration, and establishing alumni support networks to enhance the program's long-term impact on social rehabilitation outcomes.
Co-Authors Ade Nur Zaman Agres Ade Laksamana Agus Rianto Agustino Yamlean Ahmad Fitroni Alfian Kusuma Alfonsina Djitmau Amirul Mustofa Anace Kambu Apri Widyastik Aris Sunarya Aris Suryana Bukhari Bukhari Dandy Patrija W Dandy Patrija Wirawan Desak Gede Suasridewi Dewi Nurkholilah Dimas Hasanudin Dionisius Jalung Edi Pamungkas Edizon Mirino Eko Budianto Eny Haryati Fakrusyi Sahkirin Hibatur Rokhman Fawaz Nurul Widad Farahani Fedianty Agustina Fedianty Augustinah fediantyaugustinah Feri Ramadhan Ferriswara, Dian Ferry Ramadhan Fiqi Nurman Gazali Frenky Egiazer Boimau Geofanny Edo Pratama Hadi Pranoto Hafids Sutatak Heny Indrayanti Heydi Mayla Silvia Tumembow Himad Ali Ika Devi Pramudiana Ika Devy Pramudiana Ikhfal Halmaf Kholif Indah Novia Alfianita Ira Tuankotta Kristyan Dwijo S Kristyan Dwijosusilo M. Nur Aulia Rahman M. Roby Ashar Matias Muhi Ledjab Mikhael Maniley Moh. Ali Imron Mujarni Baraq Mursid Pangalima Muslimin Muslimin Nihayatus Sholicah Nihayatus Sholichah Nihayatus Sholihah Nomensen Yeheskel Singgir Nugroho Hadi Ichda Saputra Nur Rusydina bt Khadzali Polrendyo Polrendyo Prasetyo Dwi Pangesti Adji Priyanto Priyanto Puspa Ayu Widhi Pangestu Raditya Adi Kartika Rahny Clarissa Pudja Irvania Rosalina Mega Putri Rusdi Rusdi Sanjaya Adi Sapto Pramono Sarwani Sarwani Sri Roekminiati Stanny Terianus Rumaseb Sugeng Iswahyudi suparman suparman SUTIKNO Suwoto Suwoto Suwoto Syapi’i Syapi’i Taufiq Hidayat Tri Eka Cahyana Ulul Albab Widyawati Widyawati Widyawati Yosep Lasah Zaenal Fatah Zainal Fatah