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The Effect of Service Quality, Promotion and Price On Minicalore Purchase Decisions (Study at Minicalore) Muhammad Nur Zaman; Aldina Shiratina
JPNM Jurnal Pustaka Nusantara Multidisiplin Vol. 4 No. 1 (2026): February : Jurnal Pustaka Nusantara Multidisiplin (ACCEPTED)
Publisher : SM Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59945/jpnm.v4i1.1078

Abstract

Meningkatnya persaingan dalam industri sepatu online telah memengaruhi keputusan konsumen dalam memilih merek tertentu, salah satunya adalah sepatu merek Bata pada platform e-commerce Shopee. Penelitian ini bertujuan untuk menganalisis pengaruh kualitas produk, kesadaran nilai, dan pengalaman terhadap minat beli sepatu merek Bata di Shopee. Metode penelitian yang digunakan adalah non-probability sampling dengan teknik purposive sampling, yang melibatkan 155 responden. Data dikumpulkan melalui kuesioner yang disebarkan secara online dengan pengukuran menggunakan skala Likert. Analisis data dilakukan menggunakan perangkat lunak SmartPLS 4, yang meliputi analisis outer model dan inner model. Hasil penelitian menunjukkan bahwa kualitas produk dan kesadaran nilai tidak berpengaruh terhadap minat beli, sedangkan pengalaman memiliki pengaruh positif dan signifikan terhadap minat beli sepatu merek Bata di Shopee. Temuan ini menunjukkan bahwa faktor-faktor seperti kualitas produk yang baik, kesadaran terhadap nilai produk yang ditawarkan, serta pengalaman berbelanja yang positif sangat penting dalam meningkatkan minat beli pada platform e-commerce seperti Shopee.
The Influence of Green Awareness and Green Perceived Value on Green Purchase Intention at Coffee Shops in DKI Jakarta with Green Trust as a Mediating Variable in the Perspective of Sustainable Business Syahputra, Ozzamma; Shiratina, Aldina
Journal of Sustainable Economic and Business Vol. 3 No. 1 (2026): Journal of Sustainable Economic and Business (JOSEB)
Publisher : ARE Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.70550/joseb.v3i1.319

Abstract

Objectives: This study aims to analyze the influence of green awareness and green perceived value on green purchase intention among coffee shop consumers in DKI Jakarta, while exploring the mediating role of green trust.Methodology: A descriptive quantitative approach was employed, involving 200 respondents selected through probability sampling using a cluster sampling technique. Data analysis was conducted using Structural Equation Modeling (SEM) based on Smart-PLS to test the hypotheses and mediating effects.Finding: The results indicate that green awareness and green perceived value have a positive and significant impact on both green purchase intention and green trust. Furthermore, green trust significantly influences green purchase intention and effectively mediates the relationship between green awareness and green perceived value toward consumers' purchase intentions.Conclusion: These findings underscore that green trust is a pivotal factor in strengthening green purchase intention. Consequently, coffee shop businesses in DKI Jakarta are advised to consistently enhance education and communication regarding eco-friendly practices to solidify consumer trust and intention to purchase green products.
Green Lifestyle, Green Promotion, and Demographic Characteristics on Green Housing Purchase Intention Wardana, Nandi; Shiratina, Aldina
Journal of Sustainable Economic and Business Vol. 3 No. 1 (2026): Journal of Sustainable Economic and Business (JOSEB)
Publisher : ARE Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.70550/joseb.v3i1.320

Abstract

Objectives: This study aims to examine the effects of Green Lifestyle, Green Promotion, and Demographic Characteristics on Green Purchase Intention, with Green Trust as a mediating variable, in the context of green housing projects developed by Perum Perumnas in West Java, Indonesia. Methodology: This research employs a quantitative approach using a survey method, with data collected from consumers who have an interest in purchasing green housing developed by Perumnas. The collected data were analyzed using Partial Least Squares–Structural Equation Modeling (PLS-SEM) to evaluate both direct and mediating relationships among the research variables. Finding: The results indicate that Green Promotion has a positive and significant effect on Green Trust and Green Purchase Intention. Green Trust also has a significant effect on Green Purchase Intention. Demographic Characteristics are found to have a significant effect on Green Purchase Intentionbut do not significantly influence Green Trust. Meanwhile, Green Lifestyle does not have a significant effect on either Green Trust or Green Purchase Intention. Mediation analysis shows that Green Trust only mediates the relationship between Green Promotion and Green Purchase Intention. Conclusion: This study concludes that in high-involvement purchasing decisions such as green housing, Green Promotion and Green Trust play a more critical role in shaping Green Purchase Intentionthan Green Lifestyle or Demographic Characteristics.
The Influence of Service Quality and Product Quality on Customer Trust and Loyalty at Perumda Air Minum Jaya (PAM JAYA) Muhammad DAFIQ; Aldina SHIRATINA
International Journal of Environmental, Sustainability, and Social Science Vol. 5 No. 4 (2024): International Journal of Environmental, Sustainability, and Social Science (Jul
Publisher : PT Keberlanjutan Strategis Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38142/ijesss.v5i4.1117

Abstract

This research aims to determine the service quality and product quality of customer trust and loyalty of PERUMDA AIR MINUM JAYA (PAM JAYA), both directly and through intervening variables or indirect effects. This study uses a quantitative approach to explain the positions of the variables studied and the relationships between one variable and another. This research will demonstrate the causal relationships between variables through hypothesis testing. The data analysis technique is SEM-PLS with a total sample size. The study results show that all seven hypotheses proposed in the SEM-PLS model are accepted. This research implies that the management of PERUMDA AIR MINUM JAYA (PAM JAYA) is advised to conduct regular training for employees to improve their ability to provide responsive and professional services.
Implementing Green Transformational Leadership to Provide Sustainable Organizational Performance Yanto Ramli; Dudi Permana; Aldina Shiratina; Erna Sofriana Imaningsih
Jurnal Aplikasi Bisnis dan Manajemen Vol. 11 No. 3 (2025): JABM Vol. 11 No. 3, September 2025
Publisher : School of Business, Bogor Agricultural University (SB-IPB)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.17358/jabm.11.3.1111

Abstract

Background: The intention of this research is to increase concern about the environment and the demands of sustainable environmental practices that have encouraged and resulted in high demands for environmental practices in Indonesia. Purpose: This research will conduct four research variables to explore the co-relation between the variables in order to examine the potential influence of the said variables such as green transformational leadership, green human resource practices, employee green behavior and sustainable organization environment. Design/methodology/approach: The methodological tool used to analyze the data was partial least squares. Data were collected using questionnaires distributed in Jakarta, Indonesia. This was a descriptive and a verification study.Findings/Results: The results show that green transformational leadership has a significant influence on green human resource practices compared to employee green behavior, which has a more significant influence on sustainable organizational performance than green human resource practices.Conclusion: The implementation of Green Human Resource Practices and Employee Green Behavior as intervening factors enriches the understanding of the complex relationship between green transformational leadership styles, organizational sustainability, and employee behaviors in a green organizational context. Originality/value (State of the art): The state of the art of this research is by implementing Green Human Resource Practices and Employee Green Behavior as the Intervening variable to examine the influence of Green Transformational Leadership on Sustainable Organizational Performance, whereas in previous research, the variables of Green Human Resource Practices and Employee Green Behavior were treated as the independent variables. Keywords: green transformational leadership, green human resource practices, employee green behavior, sustainable organizational performance
PERAN KEPEMIMPINAN DALAM IMPLEMENTASI STRATEGI KONTEN MEDIA SOSIAL UNTUK MENINGKATKAN BRAND AWARENESS UMKM TOKO KUE MPOK RUKIAH Siti Nurul Aini; Aldina Shiratina
Jurnal Ilmiah Manajemen dan Akuntansi Vol. 3 No. 3 (2026): Mei : Jurnal Ilmiah Manajemen dan Akuntansi
Publisher : CV. Denasya Smart Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.69714/653wmt74

Abstract

This study aims to analyze the role of leadership in the implementation of social media content strategy to enhance brand awareness of MSME Toko Kue Mpok Rukiah, which previously had no digital presence. The primary issue faced by the business was limited market reach due to the suboptimal use of social media. This study employed an implementative approach using the SOSTAC model (Situation, Objectives, Strategy, Tactics, Action, Control) through the management of Instagram and TikTok platforms. In practice, the leader played a key role in formulating content strategies, coordinating content production, and monitoring performance based on Key Performance Indicators (KPIs). The content strategy was categorized into four types: promotional, informational, educational, and entertainment. The findings indicate that each content type contributed differently to social media performance. Entertainment content generated the highest reach, while informational content achieved the highest engagement rate of 3.87%, indicating that information-based content is more effective in driving audience interaction than direct promotional content. Overall, the leader’s role in directing a structured and consistent content strategy contributed to increased visibility and audience engagement, thereby enhancing the brand awareness of the MSME.