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All Journal Jurnal Manajemen Bisnis Pendas : Jurnah Ilmiah Pendidikan Dasar Jurnal Benefita : Ekonomi Pembangunan, Manajemen Bisnis Dan Akuntansi EQIEN - JURNAL EKONOMI DAN BISNIS Ensiklopedia of Journal Menara Ilmu Jurnal Menara Ekonomi : Penelitian dan Kajian Ilmiah Bidang Ekonomi Jurnal Ekonomi, Manajemen, Bisnis dan Akuntansi (JEMBA) Jurnal Pusat Akses Kajian Manajemen Multifinance Toplama JOURNAL OF COMMUNITY SERVICE AND APPLICATION SCIENCE (JCSAS)
indrayani, tri irfa
Universitas Muhammadiyah Sumatera Barat
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Institutional Strengthening of Academic-Based Cooperatives: Results of a Cross-Disciplinary Replication Study in Malaysia Indrayani, Tri Irfa; Helmayuni; Lusi Utama; Sevindrajuta; Asmawati; Zuherna Mizwar
Journal of Community Service and Application of Science Vol. 4 No. 1 (2025): COMMUNITY SERVICE AND APPLICATION SCIENCE (JCSAS)
Publisher : KPN Kopertis X

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62769/9z7t7q63

Abstract

International community service (PKM) is a tangible form of university involvement in strengthening academic-based cooperative institutions. This activity was carried out through collaboration with ANGKASA Kuala Lumpur, the parent organization of cooperatives in Malaysia, which has long experience in the development of modern cooperatives. Community Service (PKM). This study involves the fields of economics, law, health, and technology, to identify best practices in the institutional management of cooperatives in higher education The purpose of the activity is to increase the capacity of cooperatives of universities in Indonesia through multidisciplinary synergy, covering the fields of economics, law, health, and technology. The implementation method includes literature studies, field observations, Focus Group Discussions (FGD), and the preparation of cooperative internationalization action plans. The results show that university cooperatives in Indonesia still face challenges in the form of limited governance, lack of innovation in business units, and low utilization of digital technology. Through collaboration with ANGKASA, a model of strengthening cooperatives, developing preventive health business units, implementing governance according to modern legal principles, and integrating digital technology for member services was obtained. In conclusion, international PKM is a strategic step to encourage Indonesian university cooperatives to be globally competitive. The findings show that cooperative digitalization systems, cross-field institutional integration, and strengthening of internal regulations are the foundations for the success of cooperatives in Malaysia. It provides strategic recommendations in strengthening the institution of academic cooperatives in Indonesia
KOMITMEN SEBAGAI VARIABEL MEDIASI HUBUNGAN KUALITAS KEHIDUPAN KERJA DAN BUDAYA ORGANISASI TERHADAP KINERJA PEGAWAI TENAGA KEPENDIDIKAN PADA CABANG DINAS PENDIDIKAN WILAYAH VII KABUPATEN PESISIR SELATAN PROVINSI SUMATERA BARAT Disajati, Melani; andri, Gus; Indrayani, Tri Irfa
Jurnal Menara Ekonomi : Penelitian dan Kajian Ilmiah Bidang Ekonomi Vol 11, No 1 (2025): VOLUME XI NO. 1 OKTOBER 2025
Publisher : Jurnal Menara Ekonomi : Pelatihan dan Kajian Ilmiah Bidang Ekonomi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31869/me.v11i1.7226

Abstract

Penelitian ini bertujuan untuk mengetahui hubungan kualitas kehidupan kerja dan budaya organisasi terhadap kinerja pegawai tenaga kependidikan pada Cabang Dinas Pendidikan Wilayah VII Kabupaten Pesisir Selatan Provinsi Sumatera Barat melalui komitmen sebabagi varibel mediasi. Penelitian ini dilakukan secara kuantitatif dan menggunakan kuesioner sebagai metode pengumpulan data. Sampel penelitian yang digunakan sebanyak 86 pegawai. Metode analisis penelitian menggunakan bantuan Structural Equation Modeling (SEM) dan Partial Least Square Structural Equation Modeling (PLS-SEM). Hasil penelitian ini menunjukkan bahwa Terdapat bahwa kualitas kerja berpengaruh signifikan terhadap komitmen, Terdapat bahwa Pengaruh budaya organsasi berpengaruh signifikan terhadap komitmen, Terdapat komitmen berpengaruh signifikan terhadap kinerja, Bahwa kualitas kehidupan kerja berpengaruh signifikan terhadap kinerja, Terdapat bahwa budaya organisasi berpengaruh signifikan terhadap kinerja, Tidak terdapat peran Mediasi dari komitmen pada hubungan kualitas kehidupan kerja terhadap Kinerja pegawai Tenaga Kependidikan Pada Cabang Dinas Pendidikan Wilayah VII Kabupaten Pesisir Selatan Provinsi Sumatera Barat dan Terdapat peran mediasi dari Komitmen Bahwa pada hubungan budaya organisasi terhadap peningkatan kinerja pegawai Tenaga Kependidikan Pada Cabang Dinas Pendidikan Wilayah VII Kabupaten Pesisir Selatan Provinsi Sumatera Barat.Kata Kunci: kualitas kehidupan kerja, budaya organisasi, kinerja, komitmen
LOYALITAS NASABAH PT. MEGA CENTRAL FINANCE (MCF) CABANG PADANG YANG DIPENGARUHI OLEH PENANGANAN KELUHAN, FASILITAS LAYANAN, DAN KEPUASAN NASABAH Fermayani, Riche; Egim, Ash Shadiq; Indrayani, Tri Irfa; Yulisman, Dedy Khandra
Jurnal Menara Ekonomi : Penelitian dan Kajian Ilmiah Bidang Ekonomi Vol 11, No 1 (2025): VOLUME XI NO. 1 OKTOBER 2025
Publisher : Jurnal Menara Ekonomi : Pelatihan dan Kajian Ilmiah Bidang Ekonomi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31869/me.v11i1.7181

Abstract

Penelitian ini bertujuan untuk mengetahui pengaruh penanganan keluhan, fasilitas layanan, dan kepuasan nasabah terhadap loyalitas nasabah pada PT. Mega Central Finance (MCF) Cabang Padang. Sampel penelitian sebanyak 98 responden yaitu nasabah PT. Mega Central Finance (MCF) Cabang Padang. Metode analisis adalah analisis regresi linear berganda. Berdasarkan uji t statistik yang dilakukan maka dapat disimpulkan bahwa variabel penanganan keluhan berpengaruh positif dan signifikan terhadap loyalitas nasabah. Variabel fasilitas layanan berpengaruh positif dan signifikan terhadap loyalitas nasabah. Variabel kepuasan nasabah berpengaruh positif dan signifikan terhadap loyalitas nasabah. Berdasarkan uji f simultan yang dilakukan maka dapat disimpulkan bahwa penanganan keluhan, fasilitas layanan, dan kepuasan nasabah secara keseluruhan berpengaruh signifikan terhadap loyalitas nasabah. Besarnya pengaruh dari variabel penanganan keluhan, fasilitas layanan, dan kepuasan nasabah terhadap variabel loyalitas nasabah sebesar 93,1%, sisanya sebesar 6,9% dipengaruhi oleh variabel lain yang berada diluar model penelitian. Kata Kunci: Penanganan Keluhan, Fasilitas Layanan, Kepuasan Nasabah, dan Loyalitas Nasabah
KOMITMEN SEBAGAI MEDIATOR PENGARUH KUALITAS KEHIDUPAN KERJA DAN BUDAYA ORGANISASI TERHADAP KINERJA TENAGA KEPENDIDIKAN DI WILAYAH PENDIDIKAN VII PESISIR SELATAN Melani Disajati; Gus Andri; Tri Irfa Indrayani
Pendas : Jurnal Ilmiah Pendidikan Dasar Vol. 10 No. 03 (2025): Volume 10 No. 03 September 2025
Publisher : Program Studi Pendidikan Guru Sekolah Dasar FKIP Universitas Pasundan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.23969/jp.v10i03.32594

Abstract

This study aims to analyze the influence of quality of work life and organizational culture on the performance of educational staff, with commitment as a mediating variable in the Regional Education Office of Pesisir Selatan Regency, West Sumatra. The main problem addressed is low employee performance, potentially influenced by work life quality, organizational culture, and commitment levels. A quantitative causal approach was employed, using primary data from 78 respondents via questionnaires. Data were analyzed using Partial Least Squares Structural Equation Modeling (PLS-SEM). The results indicate that organizational culture has a significant positive effect on performance, both directly and indirectly through commitment as a mediator. However, quality of work life has a positive but non-significant direct effect on performance, and commitment does not significantly mediate this relationship. Thus, commitment only mediates the link between organizational culture and performance. These findings suggest that strengthening organizational culture is more effective in enhancing performance through increased employee commitment.
Transfer of Appropriate Technology from Malaysian Cooperatives to Indonesia: A Perspective of Mechanical Engineering in Service Indrayani, Tri Irfa; Salfadri Salfadri; Yohanis; Zufiayu Sapiun
Journal of Community Service and Application of Science Vol. 4 No. 2 (2025): COMMUNITY SERVICE AND APPLICATION SCIENCE (JCSAS)
Publisher : KPN Kopertis X

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62769/ezwdgd74

Abstract

International Community Service (PKM) has carried out activities in cross-border collaboration, especially between cooperatives in Malaysia and Indonesia. Mock study activities and field visits to leading cooperatives such as ANGKASA Malaysia which stands for ANGKASA is (Angkatan Koperasi Kebangsaan Malaysia Berhad), This cooperative is the Malaysian national peak cooperative that oversees all types of cooperatives, functioning as a representative body of the Malaysian cooperative movement. Known for its very large membership scale (12 million+), focusing on the socioeconomic well-being of members, facilitating payroll deduction loans. and the service team digitally transformed with an updated credit and service ecosystem to face the modern era, becoming an example of a large cooperative that is actively developing the potential of cooperatives in Malaysia. The adoption of appropriate technology plays a significant role in the efficiency and productivity of cooperative business units. Through a mechanical engineering perspective, this team examines the potential for technology transfer that can be adapted by higher education cooperatives in Indonesia, including agricultural product processing systems, mechanization of production businesses, and automation of cooperative data management. The results of the study show that the simple but effective application of engineering techniques, such as the use of semi-automatic packaging machines and digital inventory systems, is able to increase the efficiency of cooperative work by up to 30%. These findings provide important recommendations for cross-border technology transfer strategies within the framework of cooperative-based economic strengthening. This article contributes to the development of transnational cooperative partnership models and the relevance of engineering in community economic empowerment through cooperatives.
PENGARUH PEMASARAN DIGITAL DALAM MENINGKATKAN PENJUALAN PRODUK SPART PART KOMPUTER MELALUI TIK TOK DI KOTA PADANG Agus Nurofik; Nini, Nini; Hendrik Permana; Tri Irfa Indrayani
JEMBA: JURNAL EKONOMI, MANAJEMEN, BISNIS DAN AKUNTANSI Vol. 4 No. 6 (2025): Nopember 2025
Publisher : Bajang Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

With the rapid growth of e-commerce in Indonesia, TikTok in Padang is the platform most widely used by potential customers to introduce their products, including computer spare parts, especially to young consumers active on digital platforms like TikTok. Computer spare parts serve as a means of repairing computer problems and offer significant potential for online sales due to high demand across all segments of society. This study aims to analyze the online marketing tactics entrepreneurs use through TikTok to increase sales of computer spare parts in Padang City. The researchers employed a descriptive qualitative approach and collected data through direct observation, interviews, and documentation. The results show that TikTok serves as a highly effective promotional tool for attracting customers, primarily due to its engaging content, collaboration with local influencers, and active interaction with followers. Furthermore, features such as Stories and Reels, as well as paid advertising, contribute to expanding promotional reach. Entrepreneurs in Padang City have successfully increased sales volume and developed their products through the implementation of sustainable content strategies and a deep understanding of market needs.
Do Human Resource Management Practices Improve Employee Performance? The Mediation Role of Job Satisfaction in Indonesian MSMEs Indrayani, Tri Irfa; Fermayani, Riche; Egim, Ash Shadiq; Chen, Liping; Andra, Yefrinal
Jurnal Manajemen Bisnis Vol. 16 No. 2: September 2025
Publisher : Universitas Muhammadiyah Yogyakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.18196/mb.v16i2.26310

Abstract

Research aims: This study aims to investigate the influence of Human Resource Management (HRM) practices on employee performance, with job satisfaction serving as a mediating variable, within the context of Micro, Small, and Medium Enterprises (MSMEs) in Indonesia.Design/Methodology/Approach: Data were collected using structured questionnaires distributed to owners and employees of MSMEs in Indonesia. The sampling technique used was purposive sampling, resulting in a total of 130 valid responses. Data analysis was conducted using Partial Least Squares Structural Equation Modeling (PLS-SEM) with the assistance of SmartPLS 4 software.Research findings: The results of the study indicate that HRM practices have a positive and significant effect on employee performance. Furthermore, job satisfaction significantly mediates the relationship between HRM practices and employee performance. These findings suggest that enhancing HRM practices can increase employee job satisfaction, which in turn leads to improved performance.Theoretical Contribution/Originality: The findings of this study can serve as a valuable reference for policymakers in designing programs and policies that support the enhancement of HRM practices within the MSME sector. Strengthening HRM practices can contribute to increased employee satisfaction and performance, which in turn promotes the overall growth and competitiveness of MSMEs in Indonesia.Practitioners/Policy Implications: The practical implication of this study highlights the importance for MSME managers to implement effective HR strategies aimed at enhancing employee job satisfaction. By prioritizing well-structured HR practices, MSME managers can foster a more motivated and productive workforce, thereby improving overall organizational outcomes.Research Limitations/Implications: This study focuses primarily on HRM practices and job satisfaction as the main variables influencing employee performance. However, it acknowledges that employee performance is also affected by other important factors, which were not examined in this research. Future studies are encouraged to explore these additional variables to provide a more comprehensive understanding of the determinants of employee performance within the MSME sector.
PENGARUH KEMAMPUAN PEMASARAN DIGITAL DAN ORIENTASI KEWIRAUSAHAAN TERHADAP KINERJA PEMASARAN UMKM DIKOTA PADANG Andra, Yefrinal; Indrayani, Tri Irfa; Helsya, Nesi Afriani; Wandi, Dedi; Lubis, Sri Wahyuni; Suretno, Faradilla
Jurnal Menara Ekonomi : Penelitian dan Kajian Ilmiah Bidang Ekonomi Vol 11, No 2 (2025): VOLUME XI NO. 2 APRIL 2025
Publisher : Jurnal Menara Ekonomi : Pelatihan dan Kajian Ilmiah Bidang Ekonomi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31869/me.v11i2.7798

Abstract

Penelitian ini bertujuan menganalisis pengaruh kemampuan pemasaran digital dan orientasi kewirausahaan terhadap kinerja pemasaran UMKM. Penelitian kuantitatif ini melibatkan 110 pelaku UMKM dengan teknik purposive sampling dan dianalisis menggunakan regresi linear berganda. Hasil penelitian menunjukkan bahwa kemampuan pemasaran digital dan orientasi kewirausahaan berpengaruh positif dan signifikan terhadap kinerja pemasaran, baik secara parsial maupun simultan, dengan kontribusi sebesar 55,1%. Temuan ini menegaskan pentingnya penguatan kapabilitas digital dan karakter kewirausahaan inovatif dalam meningkatkan daya saing UMKM.
Effect of Job Training and Motivation on Employee Performance with Competency as Mediator at PT PLN (Persero) West Sumatra Main Distribution rizal, Das; Indrayani, Tri Irfa; Adie Irwan
Eqien - Jurnal Ekonomi dan Bisnis Vol 15 No 01 (2026): Journal Ekonomi dan Bisnia
Publisher : Fakultas Ekonomi dan Bisnis Universitas Islam DR KH EZ Mutaqien

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34308/eqien.v15i01.2308

Abstract

Employee performance is a critical factor in organizational success and is influenced by various psychological and behavioral factors. Among them, work motivation and job satisfaction play significant roles in shaping employee behavior and outcomes. However, the role of competency as mediating variable in this relationship has not been thoroughly explored. This study aims to identify and analyze the influence of job training and motivation on employee performance, with competency serving as a mediating variable.  This research uses a quantitative approach, involving 184 employees selected through probability sampling. Data were collected using a structured questionnaire and analyzed using Partial Least Squares-Structural Equation Modeling. The results indicate that job training not has direct effect (P = 0.207). However motivation (P = 0.001) has a direct, significant effect on employee performance. Likewise, job training (P = 0.040) and motivation (P = 0.000) has a direct influence on competency. Competency has a significant impact on performance (P = 0,000), and it mediates the effect of job training (P = 0.049) and motivation (P = 0.000) on employee performance. Competency plays a crucial mediating role in translating job training into improved employee performance
Co-Authors AA Sudharmawan, AA Adie Irwan Kusumah Agilirawan Agilirawan Agus Nurofik Ainil Fatiha Andra, Yefrinal Andri, Gus Ash Shadiq Egim Asmawati Asrizal Asrizal Asrizal Chintiya Mega Nanda Darwis, Irawan Disajati, Melani Faizal Zukri Gumala Sari GUS ANDRI Hamdi Hamdi Helmayuni Helsya, Nesi Afriani Hendrik Permana Jayawarsa, A.A. Ketut Leli Suwita, SE, MM Liping Chen Lubis, Sri Wahyuni Lusi Utama Melani Disajati Merita, Elfi Nini Nini, Nini Nola Susanti Nuhe, Muhammad Nurdiah Shalat Nurhaida Nurhaida Nurhida Nurhida Permana, Hendrik Puguh Setiawan Putri, Amanda Widia Eka Raftul Fedri Rahmatika, Ridha Revi Erda, Revi Erda Revi Erda, Revi Erda Riche Fermayani rizal, Das Salfadri Salfadri Sevindrajuta Sisi Adinda Suretno, Faradilla Sutiyem, Sutiyem Vini Oktania Wandi, Dedi Yassirli Amri Yohanis Yulisman, Dedy Khandra Zufiayu Sapiun Zuherna Mizwar