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Journal : BIOS : Jurnal Teknologi Informasi dan Rekayasa Komputer

Analisis Kualitas Website e-RKAM Menggunakan Metode WebQual 4.0 Febriyani, Risa; Syafrianto, Syafrianto
BIOS : Jurnal Teknologi Informasi dan Rekayasa Komputer Vol 6 No 1 (2025): March
Publisher : Puslitbang Sinergis Asa Professional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37148/bios.v6i1.154

Abstract

Technological developments in the field of education have encouraged the implementation of the e-RKAM application to facilitate the preparation and reporting of School Operational Assistance funds digitally in madrasas. However, there are still some technical obstacles such as servers that often go down, errors in some menus, and delays in producing the latest report output (update), which has a significant impact on the quality of application services. This study aims to analyze the quality of the e-RKAM website using the WebQual 4.0 method, which includes three variables: usability quality, information quality, and service interaction quality, as well as its influence on user satisfaction. The results of the analysis showed that these variables together contributed 44.7% to user satisfaction, while the remaining 55.3% was influenced by other factors outside this study. The T-test showed that only the quality of information had a significant influence on user satisfaction (sig. value 0.000), while the quality of usability and the quality-of-service interaction had no significant effect (sig. values of 0.066 and 0.844, respectively). These findings highlight that the model used has not been fully comprehensive in explaining the variation in user satisfaction, so more research is needed to explore additional factors that may have an effect.
Analisis User Experience pada Aplikasi Linkedln dengan Menggunakan Metode SUS Febriani, Ria; Syafrianto, Syafrianto
BIOS : Jurnal Teknologi Informasi dan Rekayasa Komputer Vol 6 No 2 (2025): September
Publisher : Puslitbang Sinergis Asa Professional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37148/bios.v6i2.173

Abstract

LinkedIn is one of the professional social media platforms that is widely used for job searching and building a digital personal image. Although its usage is quite extensive, there are still several obstacles in user experience, such as features that are not yet fully understandable and difficulties in understanding the application's usage flow, especially for new users. This situation is the reason LinkedIn was chosen as the research object to evaluate user usability. This research aims to assess the user experience of the Linkedin application using a descriptive quantitative approach and the System Usability Scale (SUS) instrument. Data were obtained from 110 active respondents of Linkedin users through the distribution of online questionnaires. The results of the validity and reliability tests indicate that all question items are valid and consistent. The average SUS score obtained is 62.85, which falls into the 'Marginal' category. which indicates that this application is rated reasonably well by users, but still requires improvements in some aspects to provide a better experience.
Co-Authors -, Syahrudin Abdul Azis Ambar Alimuddin Aljabar, Muhammad Agil Amelia, Dara ANDRIA, YOGI Apris, Apris Ardo, Okilanda Arifal Hidayat Arifuddin Arifuddin Aris Badaruddin Thoha Arisman Arisman Asmaret, Desi Astra, Jennifer Azwa Nirmala Bafirman Bafirman HB Budhi Purwoko, Budhi Budi Budi Cahyadi, Tedy Agung Cahyani, Firunika Intan Ceuputra, David Pranasetyo Chaeroni, Ahmad Crisari, Silvio Dahlan, Dasrizal Dally Rahman Dewi Liesnoor Setyowati Diningrum, Maynella Dwi Efendi, Marhadi Emigawaty, Emigawaty Faturahman, Aby Syahdila Febriani, Ria Febriyani, Risa Gultom, Josua Sonniwinter Gunawan, Muhammad Riswandi Gusril Gusril, Gusril Hadiwijaya, Noor Alam Hakiki, Setyo Rahman Hamdani Hamdani Hamzah Hasyim Haqiqi, Aprilika Hendri Neldi Herry Ramadhani Heru Ismanto Herwandi, Gusti Muhammad Ikhwanul Arifan Ilham Ilham Irmayan, Irmayan Ismail, Afif Jamil, Muh. Julhadi, Julhadi Juliyanti Kamal, Tamrin Kelvin, Mario Ketut Gunawan Kurniawan, Randi Kusuma, Titin Lahmi, Ahmad Lestari, Rohani Liza Liza, Liza Lutfiyana, Nur Mahyudin Ritonga Marhadi Efendi, Marhadi Maria Wulandari, Maria Marsud, - Mastur, Afif Mila Karmila Mucci, Schillaci Valley Muchlis, Arif Fadli Muhammad Zainal Arifin, Muhammad Zainal Murad Mursal Mursal Naluri Denay Neny, Veronika Nur, Nurlinda Panjaitan, Geri Permata Sari, Anggun Peter Eka Rosadi, Peter Eka Pratama, Rizqi Nanda Pratiwi, Putri Rinda Prayitno, Dwi Angga Purwanti, Silviana Putra, Muhammad Habib Dwi Ramadhan, Fakhri Ramadhan, Muhammad Ady Setiyawan Rasidia, Fikri Rifki, Muhammad Sazeli Rosniati Hakim SA, Saifullah Santi, Eufemia Saputra, Defrizal Sari, Anggun Permata Sati, Ali Selviani, Iit Senina, Alya Aulya Nurullita Siregar, Juarni Sitangger, Stefanus Ais Fatmi Siti Aisyah Suparyanto Suparyanto Susilawati, Susilawati Sutari Sutari Syafni, Eliza Syahruddin Syahruddin Syahrudin Syahrudin, Syahrudin Syahrudin, - Syofyanengsih, Syofyanengsih Tri Wahyudi Wahdaniah Mukhtar Wasesha, Dian Ambar Wibowo, Yoga Herlambang WR. Wisnu Widyantoro Yoraeni, Ani Yovhandra Ockta Yulantoro, Marchell Yulfanzah Zarya, Fiky