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All Journal Signifikan : Jurnal Ilmu Ekonomi ETIKONOMI Al-Iqtishad : Jurnal Ilmu Ekonomi Syariah (Journal of Islamic Economics) IJIBE (International Journal of Islamic Business Ethics) Al-Amwal : Jurnal Ekonomi dan Perbankan Syari\'ah Tazkia Islamic Finance and Business Review Li Falah: Jurnal Studi Ekonomi dan Bisnis Islam Economica: Jurnal Ekonomi Islam International Journal of Islamic Economics and Finance (IJIEF) Al-Urban: Jurnal Ekonomi Syariah dan Filantropi Islam Edukasi Islami: Jurnal Pendidikan Islam Muqtasid: Jurnal Ekonomi dan Perbankan Syariah VOX EDUKASI: Jurnal Ilmiah Ilmu Pendidikan Journal on Education International Journal of Islamic Business and Economics (IJIBEC) Amwaluna Jurnal Ekonomi dan Keuangan Syariah Jurnal Administrasi dan Manajemen Journal of Islamic Monetary Economics and Finance JURNAL AKUNTANSI Al Maal: Journal of Islamic Economics and Banking Jurnal Pendidikan dan Konseling JPGMI (Jurnal Pendidikan Guru Madrasah Ibtidaiyah Al-Multazam) Abdi Dosen : Jurnal Pengabdian Pada Masyarakat Rayah Al Islam : Jurnal Ilmu Islam International Journal of Zakat (IJAZ) Dialog JURNAL EKONOMI SYARIAH Kasaba: Jurnal Ekonomi Islam Al-Kharaj: Jurnal Ekonomi, Keuangan & Bisnis Syariah Jurnal Ilmiah Akuntansi Kesatuan As-Syar'i : Jurnal Bimbingan & Konseling Keluarga JURMA : Jurnal Program Mahasiswa Kreatif Al-Awqaf: Jurnal Wakaf dan Ekonomi Islam MALIA: Journal of Islamic Banking and Finance Iqtishadia: Jurnal Kajian Ekonomi dan Bisnis Islam Akrab Juara : Jurnal Ilmu-ilmu Sosial Al-Mubin: Islamic Scientific Journal Journal of Vision and Ideas (VISA) Alifbata: Jurnal Pendidikan Dasar Journal Islamic Economics Ad Diwan Economic Reviews Journal Ekonomi Islam Indonesia Journal of Islamic Economic Literatures Review on Islamic Accounting Islamic Social Finance KOLONI Halal Tourism and Pilgrimage Fara'id and Wealth Management Maqasid al-Shariah Review Management and Sustainability Business and Sustainability VISA: Journal of Vision and Ideas Jurnal Dirosah Islamiyah Jurnal Kajian Ekonomi dan Perbankan Syariah International Journal of Islamic Business and Economics (IJIBEC) As-Syirkah: Islamic Economic & Financial Journal IJIEF: Indonesian Journal of Islamic Economics and Finance
Abrista Devi
Universitas Ibn Khaldun Bogor
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Journal : Economic Reviews Journal

 1 
Analisis Faktor Faktor yang Mempengaruhi kepuasan Pengguna Mobile Banking Syariah di Kalangan Generasi Z di Kabupaten Bogor Hikmatul Aliyah; Abrista Devi; Nurman Hakim
Economic Reviews Journal Vol. 4 No. 3 (2025): Economic Reviews Journal
Publisher : Masyarakat Ekonomi Syariah Bogor

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56709/mrj.v4i3.850

Abstract

The advancement of information technology into digital today makes technology in the banking sector utilized in the marketing process, promotions, to technology-based transaction aids. In the midst of rapid advances in information and communication technology, banks are competing to improve digital services, especially for Islamic banks, One of the electronic banking products that is currently being widely used is mobile banking. Fulfilling customer needs for excellent banking services and being able to generate loyal customers can increase customer satisfaction. This study aims to analyze the factors that influence the satisfaction of Islamic mobile banking users among generation Z in Bogor Regency. This research uses a quantitative approach, where data is collected through questionnaires distributed to 200 respondents who are generation Z sharia mobile banking users in Bogor Regency and then further analyzed using SMART PLS 4.0 with the PLS-SEM method. The factors analyzed in this study include ease of use, perceived benefits, security, price value, and hedonic motivation. The results of the analysis show that ease of use and benefits have no significant effect on the satisfaction of Islamic mobile banking users while security, price value, and hedonic motivation have a significant effect on the satisfaction of Islamic mobile banking users.
Co-Authors Aam Rusydiana Aam S. Rusydiana Aam S. Rusydiana Aam Slamet Rusydiana Aam Slamet Rusydiana Aam Slamet Rusydiana Aam Slamet Rusydiana, Aam Slamet Adinda Maharani Ahmad Mulyadi Kosim Ahmad Riswantio Amalia Nabila Amelia . Amirullah, Mulia Amri, Yusuf Annisa Yasrien Algaisya Arif Rachman Hakim Rangkuti Arif Sapta Yuniarto Asih, Rachma Dwi Tresna Asker, Eyup Ayu Maulidina Bukhori Hanief Al Fajry Destiya Wati Dila Auliya Dila Luthfiatussa’dyah Dwi Jayanti Mandasari Elmaknun, Fatimah Mu’jizatiyah Elza Fauziah Safitri Erni Ermawati Eyup Asker Fadinda Nurhaliza Fajriah Salim Farhan Maulana Fatikhah Fatikhah Fatin Fadhilah Hasib Fatin Hasib Fida Khotimah Ghefira Shindy Nofianti Hafidz Maulana Muttaqin Hafiz Maulana Muttaqin Hamid, Baharom Abdul Hamzah Hamzah Hanifa, Surya Hanifatulazimah Hasna Maliha, Hasna Hendri Tanjung Hikmatul Aliyah Ibdalsyah Ibdalsyah Ignatius A. Wirawan Nugrohadi Ikhtiono, Gunawan Ikhwan Hamdani Ilham Wahyudi Ilma   Yuliyastri Indriya Indupurnahayu Irma Nur Sapitri Irman Firmansyah Irman Firmansyah Irman Firmansyah Isfandayani Khaeruddin, Gina Nurushohifa Khairunisa, Rizanti Khairunisa, Rizanti Khofifah Indah Nurhasanah Lina Rani M. Kholil Nawawi M. Mahbubi Ali Marsela, Indri Maulida, Syahdatul Mimma Maripatul Uula Mohammad Mahbubi Ali Muchlis Muchlis Muhammad Adnan Muhammad Fahri, Muhammad Muhammad Faishal Hidayat Muhammad R.H, Syanaiskara Muhammad Rizky Prima Sakti Muhyani, Muhyani Mulia Amirullah mustafidah, shofiatul Mutoharoh, Arum Nashr Akbar Nashr Akbar, Nashr Nawawi, Kholil Nawawi, M Kholil Nida Hafia Nisa Gettar Sukma Sari Nuha Lutfiah Riyadi3 Nur Frita Nur Halisa Ulmi Nurman Hakim Nurman Hakim Nurul Izza, Nadia Oking Setia Priatna Oking Setia Priatna Prasetyo, Hamzah Abdul Karim Prastowo, Bramastyo Bontas Rachma Dwi Tresna Asih Rani, Lina Nugraha Reni Sinta Dewi Retno Triwoelandari Reza Fauzi Ikhsan Reza Maulana Risma Nur Maulidya Rizanti Khairunisa Rosyadin, Isma Roy Waluyo Rusdi Kasman Rusni Hassan Rusni Hassan, Rusni Rusydiana, Aam S Santoso, Arief Siti Salbiah Siti Salmah Siti Syifa Awalyah Sofian Muhlisin Solihah Sari Rahayu Sri Julianti Putri Sri Nurul Milla Sulaeman Yasir Suyud Arief Suyud, Suyud Syarifah Gustiawati Mukri Tika Kartika Tika Kartika Uula, Mimma Maripatul Yono, Yono Zulfahmi Zulfahmi Zulfahmi Zulfahmi