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All Journal Agora Jurnal Aplikasi Bisnis dan Manajemen (JABM) E-Journal Jurnal Manajemen Teori dan Terapan Jurnal Teknik Industri: Jurnal Keilmuan dan Aplikasi Teknik Industri Majalah Ekonomi Jurnal Manajemen Pemasaran Share : Journal of Service Learning Petra International journal of Business Studies (IJBS) Jurnal Bisnis dan Akuntansi JURNAL EKSBIS International Journal of Economics, Business and Accounting Research (IJEBAR) JBMR: Journal of Business and Management Review MEDIA BISNIS Journal of Applied Management and Business (JAMB) Penamas: Journal of Community Service BULETIN BISNIS & MANAJEMEN (BBM) Jurnal Manajemen dan Kewirausahaan Jurnal Kreativitas dan Inovasi (Jurnal Kreanova) Prosiding Seminar Nasional Pengabdian Masyarakat EKOBIS ABDIMAS : Jurnal Pengabdian Masyarakat Jurnal Padamu Negeri Welfare: Jurnal Pengabdian Masyarakat Jurnal Riset Ekonomi, Manajemen, dan Bisnis

Harjanti, Dhyah

Unknown Affiliation

Author-ID : 1308682

Arts Humanities Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Environmental Science Health Professions Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Medicine & Pharmacology Social Sciences Other

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FAKTOR-FAKTOR YANG MEMPENGARUHI PASSENGER SATISFACTION DAN PASSENGER LOYALTY PADA LAYANAN TRAVEL DI NUSA TENGGARA TIMUR Richardus Klaris Edwin; Dhyah Harjanti
Jurnal Manajemen Pemasaran Vol. 14 No. 1 (2020): APRIL 2020
Publisher : Institute of Research and Community Outreach - Petra Christian University

Penelitian ini bertujuan untuk menjelaskan pengaruh kualitas layanan, perceived value, perceived usefulness, dan perceived ease of use terhadap passenger satisfaction dan passenger loyalty pada layanan travel di Kupang, Nusa Tenggara Timur. Metode penelitian termasuk penelitian kuantitatif dengan jumlah sampel sebanyak 135 penumpang. Data dikumpulkan dengan menggunakan kuesioner, kemudian diolah menggunakan Partial Least Square (PLS). Temuan penelitian menunjukkan bahwa kualitas layanan, perceived value, perceived usefulness, dan perceived ease of use berpengaruh positif terhadap passenger satisfaction, serta passenger satisfaction berpengaruh positif terhadap passenger loyalty.

CUSTOMER WILLINGNESS TO PAY APLIKASI MUSIK JOOX REGULER DI INDONESIA Marvin Lee; Dhyah Harjanti
Jurnal Manajemen Pemasaran Vol. 16 No. 1 (2022): April 2022
Publisher : Institute of Research and Community Outreach - Petra Christian University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.9744/pemasaran.16.1.1-8

This study examined the role of attitude toward paying, along with subjective norms and perceived behavioral control, to form the willingness of Indonesian consumers to pay Joox music application. Data were gathered by disseminating questionnaires to 394 respondents, then were analysed using Partial Least Square (PLS). The findings confirmed that perceived benefit, perceived sacrifice, and free mentality had a significant influence on attitude toward paying. The results also showed that attitude toward paying, subjective norm, and perceived behavioral control on customer willingness to pay. Abstrak: Penelitian ini menguji peran attitude toward paying bersama-sama dengan subjective norm dan perceived behavioral control terhadap customer willingness to pay pengguna aplikasi musik Joox di Indonesia. Data penelitian ini diperoleh dengan mendistribusikan kuesioner pada 394 responden, lalu diolah menggunakan Partial Least Square (PLS). Dari penelitian ini dapat disimpulkan bahwa perceived benefit, perceived sacrifice, dan free mentality berpengaruh terhadap attitude toward paying. Hasil penelitian juga menunjukkan bahwa attitude toward paying, subjective norm, dan perceived behavioral control membentuk kesedian konsumen untuk membayar aplikasi music Joox.

EXPLORING THE RELATIONSHIP BETWEEN PROCEDURAL JUSTICE AND INNOVATIVE WORK BEHAVIOR IN HOSPITALITY INDUSTRY Noerchoidah Noerchoidah; Dhyah Harjanti
Jurnal Manajemen dan Kewirausahaan Vol. 21 No. 1 (2019): MARCH 2019
Publisher : Management Study Program, Faculty of Business and Economics, Petra Christian University

The purpose of this study is to examine the relationship between procedural justice, knowledge sharing and innovative work behavior. The research model and hypothesis were developed from related literature. The data was collected through survey method on 297 supervisors of four and five star hotels in East Java, Indonesia. The obtained data from the questionnaire were tested with Partial Least Square (PLS) to investigate the research model. The results confirm that procedural justice has positive impact on knowledge sharing. While the effect of knowledge sharing on innovative work behavior is another finding of this research. The implications of this study are discussed in the conclusions section of the study

Faktor yang Mempengaruhi Kepuasan Konsumen dan Minat Beli Ulang Pada Bisnis Bridal dan Make-Up Aurel Jovandio Cahyadi; Dhyah Harjanti
Media Bisnis Vol 14 No 2 (2022): Media Bisnis
Publisher : Pusat Penelitian dan Pengabdian kepada Masyarakat Sekolah Tinggi Ilmu Ekonomi Trisakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34208/mb.v14i2.1556

People's lifestyles that are increasingly paying attention to appearance cause the bridal and make-up service business to be increasingly in demand. Bridal and make-up service businesses are now serving weddings and various events. This condition causes the bridal and make-up businesses must be more competitive. Service providers must be able to understand the factors that can satisfy consumers and make them willing to make repeat purchases. This study aims to test whether service quality, product quality, and price reasonableness can increase satisfaction and generate repurchase interest in bridal and make-up business customers in Surabaya. This study used quantitative research methods by surveying 250 bridal and make-up business consumers in Surabaya. Then the data obtained was processed using Partial Least Squares. The results of the study prove that service quality, product quality, and fairness of prices have a positive effect on consumer satisfaction and repurchase interest.

How Do Leaders Build Organizational Resilience? An Empirical Literature Review Choirum Rindah Istiqaroh; Indrianawati Usman; Dhyah Harjanti
Journal of Theoretical and Applied Management (Jurnal Manajemen Teori dan Terapan) Vol. 15 No. 3 (2022)
Publisher : Universitas Airlangga

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.20473/jmtt.v15i3.37640

Objective: The purpose of this study is to compile a synthesis of the application of leadership in building organizational resilience, especially when the organization faces a crisis or difficulty. Design/Methods/Approach: The approach used is a literature review, with a systematic search from a database of scientific journals indexed by SCOPUS as an indexing organization for reputable research journals. Selected journals that match the theme will be reviewed and data synthesized. Findings: When the organization is down, leaders play various roles in building organizational resilience. The leader develops and disseminates the organization's vision, builds awareness, ensures the learning process runs, builds capability and adaptability, strengthens physiological capital, and builds an organizational culture and team resilience. These roles are doable by implementing the right leadership style and strategy, configuring resources, and building relationships and collaborations. Furthermore, this research also identified the stages of the process and their mechanisms. From the results of this study, there are several opportunities for future research. Originality: This research generates a literature review on building organizational resilience with a leadership perspective and its synthesis model. Practical/Policy implication (optional): This research provides a more comprehensive understanding of how resilience is fostered in organizations and best practices regarding the role of leaders in building organizational resilience.

The Role of Social Capital in Building Knowledge Sharing and Innovative Work Behavior in Holding Company Dhyah Harjanti; Angelina Desiana Halim
Jurnal Bisnis dan Akuntansi Vol 24 No 2 (2022): Jurnal Bisnis dan Akuntansi
Publisher : Pusat Penelitian dan Pengabdian Masyarakat Sekolah Tinggi Ilmu Ekonomi Trisakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34208/jba.v24i2.1577

To compete in a dynamic environment, companies must continuously innovate. Therefore, companies need to encourage their employees to have innovative behavior. This study examined the effect of structural, cognitive, and relational social capital on innovative work behavior, using knowledge sharing as mediating variable. This study uses quantitative methods, by surveying 328 employees of holding companies. The data is processed using Partial Least Square. The results point out a positive and significant effect of cognitive and relational social capital on knowledge sharing and knowledge sharing on innovative work behavior.

DAMPAK SERVICE LEARNING PEMURNIAN AIR PAYAU DENGAN PEMANFAATAN MATERIAL LOKAL YANG BERKELANJUTAN Surya Hermawan; Dhyah Harjanti; Mario Soedharta; Robert Vincent; Billy Adiguna; Singgie Alexander; Hensond Nathanael Sugiarto
Share: Journal of Service Learning Vol. 9 No. 1 (2023): FEBRUARY 2023
Publisher : Institute of Research and Community Outreach - Petra Christian University

Saat ini semakin banyak institusi pendidikan yang menyadari pentingnya kegiatan Service Learning (SL). Ini terbukti dari banyak Universitas yang melaksanakan kegiatan tersebut. Latar belakang kegiatan SL adalah masih banyak ketimpangan yang terjadi di masyarakat, baik masyarakat pedesaan terhadap perkotaan maupun antar masyarakat dalam kota itu sendiri. Oleh karena itu, kegiatan ini dilakukan di Dusun Tegalsari Jabon Sidoarjo yang mengalami krisis air bersih berupa air payau. Dimana sejak puluhan tahun yang lalu, masyarakat hingga saat ini masih belum dapat memenuhi kebutahan air bersih mereka, dikarenakan air yang dimanfaatkan adalah air payau yang mereka beli sekitar Rp. 150.000 – Rp. 250.000 per kepala keluarga setiap bulannya. Kegiatan ini merupakah lanjutan kegiatan dari 2 penelitian yang telah dilakukan sejak tahun tahun 2017 dengan tema banjir Rob dan pemurnian air payau dengan pemanfatan material lokal yang berkelanjutan. Adapun tujuan kegiatan ini adalah untuk meningkatkan derajat kesehatan masyarakat melalui pemberdayaan air bersih. Metode yang digunakan diawali dengan survei dalam pra pelaksanaan, dilanjutkan dengan pelaksanaan kegiatan pembuatan dan pemasangan alat pemurni air payau dengan material lokal (ALPAMAL), dan diakhiri dengan wawancara oleh Mahasiswa yang merupakan paska pelaksanaan. Hasil dari kegiatan ini berdampak langsung dan bermanfaat untuk mengubah air payau menjadi air bersih yang siap digunakan masyarakat. Hasil lain dari kegiatan ini adalah sebanyak hampir seluruh (93.5%) mahasiswa merasa terbantu dalam dunia perkuliahan mereka dan seluruh warga (100%) warga Desa Kupang merasa sangat puas dengan diadakannya kegiatan ini.

Pengaruh Service Quality dan Store environment Terhadap Impulse Buying Melalui Positive Emotion Pada Sociolla Dhyah Harjanti; Teddy Gotama Gunawan
Majalah Ekonomi Vol 28 No 01 (2023): Juli 2023
Publisher : .Universitas PGRI Adi Buana

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36456/majeko.vol28.no01.a7429

This research was conducted with the aim of knowing the effect of service quality and shop environment impulsively through positive emotions on Sociolla. This type of research is quantitative research with a sample of 119 respondents. Data processing techniques and data analysis in this study used SmartPLS 4.0 software. The results of this study indicate that the store environment has an effect on positive emotions, service quality has no effect on impulse buying, service quality does not affect positive emotions, the store environment does not affect impulse purchases, positive emotions do not affect impulse purchases, positive emotions do not mediate the effect of service quality. on impulse buying, positive emotions do not mediate the influence of the store environment on impulse buying.

FAKTOR-FAKTOR PENENTU KEBERHASILAN KINERJA PERAWAT Nida Alfia; Noerchoidah Noerchoidah; Dhyah Harjanti
BBM (Buletin Bisnis & Manajemen) Vol 9, No 2 (2023): Vol. 09 No. 02, Tahun 2023
Publisher : Universitas YPPI Rembang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47686/bbm.v9i2.616

Penelitian ini menguji hubungan antara konflik peran ganda, komunikasi interpersonal, serta lingkungan kerja terhadap kinerja yang dihasilkan perawat. Penentuan jumlah sampel menggunakan purposive sampling dan sebanyak 106 perawat perawat Rumah Sakit Anwar Medika Sidoarjo ditetapkan sebagai sampel. Penelitian ini menggungkapkan bahwa konflik peran ganda tidak secara signifikan mempengaruhi kinerja perawat, namun komunikasi interpersonal dan lingkungan kerja mempengaruhi kinerja perawat. Lebih lanjut, hasil uji F mengkonfirmasi konflik peran ganda, komunikasi interpersonal, dan lingkungan kerja mampu meningkatkan kinerja perawat Rumah Sakit Anwar Medika Sidoarjo. Kata Kunci: Konflik Peran Ganda, Komunikasi Interpersonal, Lingkungan Kerja, Kinerja Perawat

Enhancing Creativity: The Role of Affective Commitment and Knowledge Sharing Noerchoidah; Dhyah Harjanti; I Made Dwiarta; Widjojo Suprapto
Journal of Business and Management Review Vol. 4 No. 7 (2023): (Issue-July)
Publisher : Profesional Muda Cendekia Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47153/jbmr47.7282023

As higher education institutions were facing strong competition to attract new coming students, the contributions of lecturers were acknowledged as one of the driving resources of the university’s competitive advantage. Besides teaching, all lecturers were required to conduct research and social services. While fulfilling these tasks, some lecturers focused on one aspect only and neglect the others. This situation created a disparity in lecturers’ creative mindsets, as they keep on doing similar tasks repeatedly. Creativity developed by the lecturers could become the competitive advantage of their university. The objective of this study was to examine how lecturers’ creativity is constructed. Two influencing factors, which are affective commitment and knowledge sharing, were tested to see their influences on creativity. The data were collected from 170 randomly selected lecturers of private universities who obtained an “A” accreditation. Since this was quantitative research, the collected data were processed with the Partial Least Square technique. The results showed that lecturers’ creativity was significantly affected by knowledge sharing as well as affective commitment. However, knowledge sharing did not mediate the relationship between affective commitment and creativity.

Co-Authors Angelina Desiana Halim Aurel Jovandio Cahyadi Billy Adiguna Charistianty , Agatha Choirum Rindah Istiqaroh Christian Budianto Christian Budianto Christopher Aaron Hartanto Devi Rahnjen Wijayadne Divanata, Marcellino Darren Dyah Widowati Fellycia Mega Suicy Ferlin Hardi Hanenkang, Axel Douglas Harryman, Ellen Hensond Nathanael Sugiarto Hermawan, Surya Hindromartono, Viktor Atanto Hosea, Felixiano I Made Dwiarta Indrianawati Usman Istikhoroh, Siti Jhesica, Josephin Johannes, Joy Jovianto Pratama Limbono Kawano, Yuka Kelvin Christianto Kwetan, Aditya Kristianto Maggie Hardikoesoemo Marchyta , Nony Kezia Maria Praptiningsih Maria Praptiningsih Mario Soedharta Marvin Lee Nida Alfia Njo Anastasia Noerchoidah Nony Kezia Marchyta Nuzulul Fatimah Peerera, Alvian Daniswara Agusta Pratama Sivano Edsel Pratama, Vicky Alvindra Pricilla Angelina Nur Resmana Lim Richardus Klaris Edwin Robert Vincent Rossitika, Amanda Rizky Sahetapy, Wilma Laura Sherly Agustine Sikomena, Angelica Singgie Alexander Siti Mahmudah Sugito, Fadel Brilliant Suprapto , Widjojo Suprapto, Widjojo Surya Hermawan Tanuwijaya, Kevin Teddy Gotama Gunawan Theodore, Stanley Tony Susilo Wibowo Verry Kurniawan Widjojo Suprapto WIdjojo Suprapto Wijaya, Alifvia Tasya Wilma Laura Sahetapy Wilma Laura Sahetapy Yonathan Palumian

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