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All Journal MATRIK: JURNAL MANAJEMEN, STRATEGI BISNIS, DAN KEWIRAUSAHAAN Equator Journal of Management and Entrepreneurship Kompak : Jurnal Ilmiah Komputerisasi Akuntansi E-Bisnis : Jurnal Ilmiah Ekonomi dan Bisnis Media Wisata Jurnal SOLMA JMM (Jurnal Masyarakat Mandiri) JCES (Journal of Character Education Society) Owner : Riset dan Jurnal Akuntansi Journal of Education, Humaniora and Social Sciences (JEHSS) JMD: Jurnal Riset Manajemen & Bisnis Dewantara Community Development Journal Jurnal Ilmiah Edunomika (JIE) BISECER (Business Economic Entrepreneurship) Bisman (Bisnis dan Manajemen): The Journal of Business and Management Jurnal E-Bis: Ekonomi Bisnis Jurnal Manajemen Perhotelan dan Pariwisata Jurnal Pengabdian Masyarakat Waradin Gema Wisata Literacy : International Scientific Journals of Social, Education, Humanities Media Bina Ilmiah Jurnal Manajemen Pariwisata dan Perhotelan Alkhidmah: Jurnal Pengabdian dan Kemitraan Masyarakat Al-Kharaj: Jurnal Ekonomi, Keuangan & Bisnis Syariah Jurnal Penelitian Pendidikan Indonesia International Conference on Digital Advanced Tourism, Management, and Technology International Journal of Economics and Management Research
Supriyadi, Andhi
Sekolah Tinggi Ilmu Ekonomi Pariwisata Indonesia (STIEPARI) Semarang
Agriculture, Biological Sciences & Forestry Humanities Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Environmental Science Health Professions Industrial & Manufacturing Engineering Law, Crime, Criminology & Criminal Justice Public Health Social Sciences Transportation Other

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PERAN FRONT OFFICER DALAM PENINGKATAN KEPUASAN TAMU DI QUEST HOTEL SIMPANG LIMA SEMARANG Puput Pujonarko; Andhi Supriyadi
Media Bina Ilmiah Vol. 20 No. 2: September 2025
Publisher : LPSDI Bina Patria

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Abstract

This study aims to determine the role and operational challenges faced by the Front Office at Quest Hotel Simpang Lima Semarang, along with recommendations for improvement based on research findings. The main focus is on improving Front Office services to improve guest satisfaction. In this study, data was collected through observation, interviews, and documentation. The data analysis method uses triangulation, namely source triangulation, technique triangulation, time triangulation. The results of the study, the Role of Front Officers in Improving Guest Satisfaction at Quest Hotel Simpang Lima Semarang has been running well, however, there are still some obstacles in managing emotions, slow hotel systems. However, with collaboration, training, communication between departments, and HR Training Quest Hotel Simpang Lima Semarang can help in meeting guest satisfaction.
STUDI MINAT KUNJUNGAN KEMBALI TAMU DI HOTEL KOKOON SURABAYA DENGAN PENGARUH KUALITAS PELAYANAN, CITRA MEREK DAN KEPUASAN TAMU Andrea Ragil Raharjo; Andhi Supriyadi
Media Bina Ilmiah Vol. 20 No. 2: September 2025
Publisher : LPSDI Bina Patria

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Abstract

This study, located at the Kokoon Hotel Surabaya, seeks to evaluate and clarify the impact of service quality, brand image and satisfaction on intention to return visits. One hundred individuals served as the study's sample, after that, they had the chance to respond to a survey which would be processed using the SPSS application and also tested for suitability using validity and reliability tests. Descriptive analysis, multiple regression analysis, model testing, and hypothesis testing are the techniques for analyzing data that are employed. The findings of the research concluded that service quality, brand image and impact on return visit interest. With this, the management of Hotel Kokoon Surabaya is anticipated to be able to get betterof the quality of service, the image of Hotel Kokoon Surabaya as a heritage hotel and increase guest satisfaction so that guests can return to visit to take a nap or just enjoy the atmosphere of the hotel in general.
STUDI KEPUASAN CUSTOMER DI HOTEL CITRADREAM SEMARANG DENGAN PENGARUH TINJAUAN PELANGGAN ONLINE, HARGA DAN KEPUTUSAN CUSTOMER MENGINAP SEBAGAI PREDIKTOR Rama Yudha Hastungkoro; Andhi Supriyadi
Media Bina Ilmiah Vol. 17 No. 2: September 2022
Publisher : LPSDI Bina Patria

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Abstract

This research was conducted at Hotel Citradream Semarang with the aim of analyzing and explaining the impact of online customer reviews, prices and customer stay decisions on customer satisfaction. Information is collected through forms and interviews. Consisting of 94 respondents, the sample used in the research. It is anticipated that this research can provide valuable information for management. The information obtained is processed by carrying out both quantitative statistical analysis and descriptive analysis. Multiple regression analysis is used quantitatively to evaluate the impact of the independent variable influencing the dependent variable, as well as test the model and hypothesis. It is crucial to do a validity and reliability test before to administering this exam. The regression analysis's findings indicate that the rise in customer satisfaction is impacted directly or indirectly by online customer reviews, prices, and customer stay decisions. Thus, online customer reviews, prices, customer decisions must be carefully considered so that hotel management can increase customer satisfaction in the following period.
STUDI KEPUASAN KERJA KARYAWAN DENGAN GAYA KEPEMIMPINAN, LINGKUNGAN KERJA DAN KARAKTERISTIK PEKERJAAN SEBAGAI VARIABLE BEBAS DI PT SUMBER BINTANG REZEKI KABUPATEN SEMARANG Singkiran Duha; Andhi Supriyadi
Media Bina Ilmiah Vol. 17 No. 2: September 2022
Publisher : LPSDI Bina Patria

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Abstract

Job satisfaction is defined as how well an employee views his or her job. This can be measured by comparing the amount of compensation they receive to the amount of work they do. Finding out how leadership style, work environment, and job characteristics influence job satisfaction is the goal of this research. This research involved 90 employees of PT Sumber Bintang Rezeki, Semarang Regency. The results of multiple regression tests show that factors such as leadership style, work environment, and job characteristics influence job satisfaction. The advice given to PT Sumber Bintang Rezeki, Semarang Regency, is that the leadership should show support for improving employee work abilities by providing care and maintenance of the environment and routines from the agency, namely replacing dim lights, providing lighting, giving employees freedom to carry out tasks according to their way of working or experience. owned as long as it still complies with procedures and authority.
STUDI SAHAM TUNGGAL DAN PORTOFOLIO: ANALISIS VALUE AT RISK DENGAN METODE VARIANCE-COVARIANCE (SAHAM INDEKS IDX30) Veronika Waruwu; Andhi Supriyadi
Media Bina Ilmiah Vol. 20 No. 2: September 2025
Publisher : LPSDI Bina Patria

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Abstract

Investors must consider risk when investing. To reduce risk, they can diversify by forming a portfolio. This study aims to analyze the risk value that will be experienced by investors within a period of 1 day at a 95% confidence level. The object of the study includes stocks that are consistently listed in the IDX30 index during the period January 2022 December 2023. The research methodology used is the Markowitz method for optimal portfolio formation, the Variance-Covariance method and Historical Simulation to measure Value at Risk, and backtesting using the Kupiec Test model to measure the validity of the Value at Risk method. According to the research results, the stocks that form the ideal portfolio consist of ASII, BBCA, BBNI, BBRI, BRPT, INCO, INDF, KLBF, PTBA, and UNTR. The portfolio risk value is smaller than the risk value of a single stock. The backtesting results of the Historical Simulation method and the Variance-Covariance method show valid results in measuring the maximum potential loss of a stock portfolio
Pengaruh Fasilitas Kerja, Budaya Organisasi dan Kepemimpinan Kepala Desa Terhadap Kinerja Perangkat Desa Di Kecamatan Bawen Kabupaten Semarang Wahidah, Erna Nur; Supriyadi, Andhi
Journal of Education, Humaniora and Social Sciences (JEHSS) Vol 8, No 2 (2025): Journal of Education, Humaniora and Social Sciences (JEHSS), November
Publisher : Mahesa Research Center

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34007/jehss.v8i2.2875

Abstract

Studi ini dilakukan di tujuh desa pada Kecamatan Bawen dengan maksud untuk mengetahu dampak fasilitas kerja, kepemimpinan, dan budaya organisasi pada kinerja, serta hubungan yang ada diantara fasilitas kerja, kepemimpinan, dan budaya organisasi dengan kinerja secara kolektif. Studi ini melibatkan 91 orang perangkat desa dari tujuh desa di Kecamatan Bawen sebagai sampel penelitian. Penelitian akan dilakukan dengan mengumpulkan data melalui kuesioner dan wawancara, Selanjutnya, hasil kuesioner diuji untuk validitas dan reliabilitas, dan terakhir data akan dilakukan analisis dengan analisis regresi, uji model, dan uji hipotesis. Temuan dari studi ini menyatakan bila: (1) Fasilitas kerja dan budaya organisasi berdampak positif pada kinerja, (2) Fasilitas kerja, budaya organisasi, dan kepemimpinan berdampak positif pada kinerja secara bersama.
Pengaruh Perencanaan Kerja, Inovasi Pelayanan, dan Evaluasi Kinerja pada Kinerja Perangkat Desa se Kecamatan Bandungan Kabupaten Semarang Rahmawati, Eka; Supriyadi, Andhi
Journal of Education, Humaniora and Social Sciences (JEHSS) Vol 8, No 2 (2025): Journal of Education, Humaniora and Social Sciences (JEHSS), November
Publisher : Mahesa Research Center

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34007/jehss.v8i2.2874

Abstract

Perangkat Desa di Kecamatan Bandungan Kabupaten Semarang harus mampu melaksanakan kebijakan pemerintah daerah Kabupaten Semarang. Tujuan penelitian ini guna menganalisis dan mengevaluasi dampak Evaluasi Kinerja, Inovasi Pelayanan, dan Perencanaan Kerja pada Kinerja Perangkat Desa di Kecamatan Bandungan Kabupaten Semarang secara parsial dan simultan.  Penelitian ini adalah penelitian kuantitatif yang memakai pendekatan penjelasan. Penelitian Perangkat Desa melibatkan 122 orang di Kecamatan Bandungan Kabupaten Semarang, dengan sampel jenuh atau sensus dari semua orang. metode analisis regresi linear berganda dipakai untuk analisis data. Hasil penelitian memperlihatkan bila perencanaan kerja, inovasi pelayanan, dan evaluasi kinerja memengaruhi kinerja perangkat desa di Kecamatan Bandungan Kabupaten Semarang. Selain itu, perencanaan kerja, inovasi pelayanan, dan evaluasi kinerja memengaruhi kinerja perangkat desa di Kecamatan Bandungan Kabupaten Semarang secara keseluruhan.
Pengaruh beban kerja perceived organizational support dan work life balance sebagai prediktor turnover intention di cv tirta fertindo pratama Wardono, Tino Indra; Supriyadi, Andhi; Nugraheni, Krisnawati Setyaningrum
Owner : Riset dan Jurnal Akuntansi Vol. 8 No. 1 (2024): Artikel Riset Januari 2024
Publisher : Politeknik Ganesha Medan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33395/owner.v8i1.2053

Abstract

Examining the problems in CV Tirta Fertindo Pratama, which has a high employee turnover rate so this research was conducted. This study uses a quantitative approach with four variables: Workload, Perceived Organizational Support and Work Life Balance are independent variables, while Turnover intention is the dependent variable. All employees of CV Tirta Fertindo Pratama, a total of 119 people, were used as respondents in this study. This study shows that each independent variable affects its dependent variable. The decision was: (1) workload has an influence on turnover intention, meaning more workload can make turnover intention increase; (2) Perceived Organizational Support has an influence on turnover intention, meaning more organizational support will reduce turnover intention; and (3) Work-life balance has an effect on turnover intention, meaning that more life balance will reduce turnover intention. (4) Workload, Perceived Organizational Support and work life balance simultaneously have an influence on turnover intention
Analysis Of Employee Job Satisfaction With Work Stress, Work Environment And Work Life Balance As Predictors At CV Imexindo Nusantara Andhi Supriyadi; Rumanul Hidayat
International Conference On Digital Advanced Tourism Management And Technology Vol. 1 No. 2 (2023): International Conference on Digital Advanced Tourism, Management, and Technolog
Publisher : Sekolah Tinggi Ilmu Ekonomi Pariwisata Indonesia Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56910/ictmt.v1i2.131

Abstract

Employees must be effectively managed as a valuable asset for a firm in order to maximize their contribution. Psychological factors relating to employee psychology, social factors relating to social interactions between employees and their superiors and coworkers, financial factors relating to employee salaries, and physical factors relating to timing, rest time, and conditions of the work environment are factors which influence employee job satisfaction. This study was conducted at CV IMEXINDO NUSANTARA, and a sample of up to 112 employees out of 155 was used. The analysis's findings indicate that factors including stress at work, the workplace environment, and work-life balance have an impact on job satisfaction variables in CV IMEXINDO NUSANTARA both alone and jointly
The Effect Of Work Motivation And Good Corporate Governance With Employee Engagement As An Intervening Variable On The Performance Of Employees Of PT. Luky Tex Indonesia Semarang Winti Windrati; Samtono Samtono; Andhi Supriyadi
International Conference On Digital Advanced Tourism Management And Technology Vol. 1 No. 1 (2023): International Conference on Digital Advanced Tourism, Management, and Technolog
Publisher : Sekolah Tinggi Ilmu Ekonomi Pariwisata Indonesia Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56910/ictmt.v1i1.133

Abstract

An important aspect that determines whether firm goals are attained through employee performance is human resources, or labor. Through employee engagement, this study seeks to investigate and explain how job motivation and sound corporate governance affect employee performance. The study was carried out utilizing quantitative techniques. PT. Luky Tex Indonesia Semarang's 90 employees were chosen at random as a sample for this study. The method for gathering the data involved a questionnaire, and Path Analysis with SPSS version 25 was used to evaluate and analyze the results. Results of this study that work motivation and Good Corporate Governance affect employee engagement of PT. Luky Tex Indonesia Semarang. Work motivation, Good corporate governance and Employee engagement affect the performance of PT. Luky Tex Indonesia Semarang. Employee engagement mediates the effect of work motivation and good corporate governance on the performance of PT. Luky Tex Indonesia Semarang
Co-Authors Aba Yayit Al Bustomi Adjie, Kemal Setia Agung Riyanto Ahmad Mansur Andrea Ragil Raharjo Andri Yuwono Anggraeni Tri Lestari Anik Ida Iryani APRI KUNTARININGSIH Aurilia Triani Aryaningtyas Bambang Guritno Bambang Guritno Catur Yulianto Chasanah, Ina Nikmatul Devense Daeli Dewi, Aprillia Kusuma Dwi Ermayanti Susilo eka rahmawati Hadi, Firno Haniek Listyorini Hartati, Henny Susilo Retno Hartoyo Soehari Hasbi, Sirajudin Hendrajaya Hendrajaya Hendrajaya Hendrajaya, Hendrajaya Heri Usodo Heru Yulianto Heru Yulianto Heru Yulianto Ikhlasandi, Hesky Ilham Intan Alifia Julian Andriani Putri Junita Duha Krisna Tri Argo Krisna Tri Argo Laia, Flores Harliesyahputra Laraswati Lontoh, Shafigh Pahlevi Marhendi, Mengku Maria Th, Aletta Dewi Mochamad Ainan Mudrik Mudrik Mudrik Mudrik Nitorman Zalukhu Nugraheni, Krisnawati Setyaningrum Nunuk Supraptini Palupiningtyas, Dyah Puput Pujonarko Purba, Darwin Marasi Putri, Julian Andriani Rahayu, Enik Rama Yudha Hastungkoro Ray Octafian Rizky Hadi Purnomo Rumanul Hidayat Rusmawan, Teddy Samtomo Samtomo Samtono . Samtono Samtono Sapto Supriyanto Setiyowati, Dewi Setyo Legowo Setyo Legowo Wiryono Singkiran Duha Soekami, Solichoel Sri Lestari Subekti, Iwan Sunarmi Sunarmi Sunarmi Supriyanto, Sapto Susilo, Dwi Ermayanti Syamsul Hadi Syamsul Hadi Syamsul Ph.D M.A. Hadi Taufik Hidayat Trenggono Trenggono Trenggono, Trenggono Tri Maryani Umar Abdul Jabbar Veronika Waruwu Wahidah, Erna Nur Wardono, Tino Indra Winti Windrati Wiryono, Setyo Legowo Wuntu, Gana Yuliamir, Henry Yustina Denik Risyanti