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All Journal MATRIK: JURNAL MANAJEMEN, STRATEGI BISNIS, DAN KEWIRAUSAHAAN Kompak : Jurnal Ilmiah Komputerisasi Akuntansi E-Bisnis : Jurnal Ilmiah Ekonomi dan Bisnis Media Wisata Jurnal SOLMA JMM (Jurnal Masyarakat Mandiri) JCES (Journal of Character Education Society) Owner : Riset dan Jurnal Akuntansi Journal of Education, Humaniora and Social Sciences (JEHSS) JMD: Jurnal Riset Manajemen & Bisnis Dewantara Community Development Journal Jurnal Ilmiah Edunomika (JIE) BISECER (Business Economic Entrepreneurship) Bisman (Bisnis dan Manajemen): The Journal of Business and Management Jurnal E-Bis: Ekonomi Bisnis Jurnal Manajemen Perhotelan dan Pariwisata Jurnal Pengabdian Masyarakat Waradin Gema Wisata Literacy : International Scientific Journals of Social, Education, Humanities Media Bina Ilmiah Jurnal Manajemen Pariwisata dan Perhotelan Alkhidmah: Jurnal Pengabdian dan Kemitraan Masyarakat IIJSE Al-Kharaj: Jurnal Ekonomi, Keuangan & Bisnis Syariah Jurnal Penelitian Pendidikan Indonesia International Conference on Digital Advanced Tourism, Management, and Technology International Journal of Economics and Management Research
Supriyadi, Andhi
Sekolah Tinggi Ilmu Ekonomi Pariwisata Indonesia (STIEPARI) Semarang
Agriculture, Biological Sciences & Forestry Humanities Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Environmental Science Health Professions Industrial & Manufacturing Engineering Law, Crime, Criminology & Criminal Justice Public Health Social Sciences Transportation Other

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MEMPERTAHANKAN RETENSI PELANGGAN YANG DIPENGARUHI OLEH KEPUASAN PELANGGAN KUALITAS PELAYANAN DAN KEPERCAYAAN PELANGGAN PADA PT PIRANTI BERKAH TRAVELINDO Wiryono, Setyo Legowo; Supriyadi, Andhi; Putri, Julian Andriani
JURNAL ILMIAH EDUNOMIKA Vol. 8 No. 1 (2024): EDUNOMIKA
Publisher : ITB AAS Indonesia Surakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29040/jie.v8i1.12652

Abstract

This research aims to determine and explain the influence of customer satisfaction, service quality and customer trust spatially and jointly on customer retention. The research was conducted using quantitative methods. The sample was 90 customers of PT. Piranti Berkah Travelindo Tool taken using the Census technique. The data collection technique uses a questionnaire, and the data is tested and analyzed using multiple linear regression analysis with SPSS version 20. Based on the research data analysis, it can be concluded that (1) customer satisfaction has a positive and significant effect on customer retention, (2) service quality has a positive effect and significant to customer retention (3) customer trust has a positive and significant effect on customer retention, (4) customer satisfaction, service quality and customer trust together have an effect on customer retention Keywords: Customer Satisfaction, Service Quality, Trust and Customer Retension
BAGAIMANA PRESTASI KERJA DIPENGARUHI DISIPLIN KREATIFITAS DAN TANGGUNG JAWAB DI SEKTOR KONTRUKSI Adjie, Kemal Setia; Supriyadi, Andhi; Guritno, Bambang; Supriyanto, Sapto
JURNAL ILMIAH EDUNOMIKA Vol. 8 No. 4 (2024): EDUNOMIKA
Publisher : ITB AAS Indonesia Surakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29040/jie.v8i4.15163

Abstract

Discipline, creativity and responsibility influence employee work performance. The aim of this research is to analyze discipline, creativity and responsibility whose impact on work performance is both partial and simultaneous. Type of explanatory research or level of explanation using census research techniques. Discipline, creativity, and responsibility are the independent variables of this research. This research refers to the entire staff of 134 road construction contractors. Validity and reliability tests, coefficient of determination, t test, and F test were carried out using SPSS calculation tools. The anova test shows that the model is fit, meaning that the independent variables can predict the dependent variable. The results show that all hypotheses are accepted. Research finds that discipline, creativity and responsibility have a significant impact on employee work performance, either partially or simultaneously. The results show that all hypotheses are accepted. Keywords: discipline, creativity, responsibility, work perfomance
Studi Kinerja Karyawan dengan Kepuasan Kerja sebagai Variabel Intervening serta Budaya Organisasi dan Employee Engagement sebagai Prediktor di Destinasi Pariwisata Kopi Luwak Mataram Group Yogyakarta Hasbi, Sirajudin; Hendrajaya, Hendrajaya; Supriyadi, Andhi
Journal of Education, Humaniora and Social Sciences (JEHSS) Vol 8, No 2 (2025): Journal of Education, Humaniora and Social Sciences (JEHSS), November
Publisher : Mahesa Research Center

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34007/jehss.v8i2.2914

Abstract

Culinary tourism is becoming more and more popular around the world. Many travelers enjoy trying traditional foods and drinks from different regions as part of their journeys. This study looks into how 1) the company's culture and how much employees feel involved at work affect how satisfied they are with their jobs; 2) the company's culture, employee involvement, and job satisfaction affect how productive employees are at work; and 3) the company's culture and employee involvement affect how well employees perform, with job satisfaction acting as a middle factor. The study used numbers and data to find answers. It included 94 employees from the Kopi Luwak Mataram Group in Yogyakarta. Information was gathered through questionnaires given to the workers. The data was analyzed using SPSS, and tests were done to make sure the questions were good and consistent. Based on the results, the study found that 1) the company's culture and employee involvement do affect job satisfaction at Kopi Luwak Mataram Group. 2) The company's culture, employee involvement, and job satisfaction all have an effect on work productivity at the same company. 3) The company's culture and employee involvement influence employee performance, with job satisfaction playing a key role in this connection.
Co-Authors Aba Yayit Al Bustomi Adjie, Kemal Setia Agung Riyanto Ahmad Mansur Andrea Ragil Raharjo Andri Yuwono Anggraeni Tri Lestari Anik Ida Iryani APRI KUNTARININGSIH Aurilia Triani Aryaningtyas Bambang Guritno Bambang Guritno Catur Yulianto Chasanah, Ina Nikmatul Devense Daeli Dewi, Aprillia Kusuma Dwi Ermayanti Susilo eka rahmawati Hadi, Firno Haliza, Haliza Haniek Listyorini Hartati, Henny Susilo Retno Hartoyo Soehari Hasbi, Sirajudin Hendrajaya Hendrajaya Hendrajaya Hendrajaya, Hendrajaya Heri Usodo Heru Yulianto Heru Yulianto Heru Yulianto Ikhlasandi, Hesky Ilham Intan Alifia Julian Andriani Putri Junita Duha Krisna Tri Argo Krisna Tri Argo Laia, Flores Harliesyahputra Laraswati Lontoh, Shafigh Pahlevi Marhendi, Mengku Maria Th, Aletta Dewi Mochamad Ainan Mudrik Mudrik Mudrik Mudrik Nitorman Zalukhu Nugraheni, Krisnawati Setyaningrum Nunuk Supraptini Palupiningtyas, Dyah Puput Pujonarko Purba, Darwin Marasi Putri, Julian Andriani Rahayu, Enik Rama Yudha Hastungkoro Ray Octafian Rizky Hadi Purnomo Rumanul Hidayat Rusmawan, Teddy Samtomo Samtomo Samtono . Samtono Samtono Sapto Supriyanto Setiyowati, Dewi Setyo Legowo Setyo Legowo Wiryono Singkiran Duha Soekami, Solichoel Sri Lestari Subekti, Iwan Sunarmi Supriyanto, Sapto Susilo, Dwi Ermayanti Syamsul Hadi Syamsul Hadi Syamsul Ph.D M.A. Hadi Taufik Hidayat Trenggono Trenggono Trenggono, Trenggono Tri Maryani Umar Abdul Jabbar Veronika Waruwu Wahidah, Erna Nur Wardono, Tino Indra Winti Windrati Wiryono, Setyo Legowo Wuntu, Gana Yuliamir, Henry Yustina Denik Risyanti