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Pengaruh Kualitas Layanan Dan Pemanfaatan Teknologi Informasi Terhadap Kepuasan Dan Loyalitas Pelanggan Jasa Transportasi Online Di Jakarta Erica, Denny; Al Rasyid, Harun
Perspektif : Jurnal Ekonomi dan Manajemen Akademi Bina Sarana Informatika Vol 16, No 2 (2018): September 2018
Publisher : www.bsi.ac.id

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (357.849 KB) | DOI: 10.31294/jp.v16i2.3893

Abstract

Penelitian ini dilatarbelakangi dari keingintahuan akan seberapa besar pengaruh kualitas layanan dan pemanfaatan teknologi informasi terhadap kepuasan dan loyalitas pelanggan jasa transportasi online di Jakarta. Sampel penelitian ini adalah para pengguna jasa layanan transportasi online, baik motor maupun mobil yang berjumlah 160 responden. Kuesioner penelitian disebar di lima wilayah yang berbeda, meliputi Jakarta Pusat, Jakarta Timur, Jakarta Barat, Jakarta Utara dan Jakarta Selatan agar mendapatkan sampel yang lebih variatif dengan pembagian masing-masing 32 sampel pada tiap wilayah. Untuk menganalisis data digunakan Structural Equation Model (SEM). Penelitian ini mendapatkan hasil antara lain, kualitas layanan dan pemanfaatan teknologi informasi ditemukan berpengaruh positif dan signifikan terhadap kepuasan pelanggan. Selain itu kepuasan pelanggan juga berpengaruh positif dan signifikan terhadap loyalitas pelanggan. Selanjutnya berdasarkan hasil penelitian akhir, juga dapat disimpulkan bahwa terdapat pengaruh yang signifikan pada hubungan kausal kualitas layanan dan pemanfaatan teknologi informasi terhadap loyalitas melalui kepuasan pelanggan.
Karakterisasi asap cair dari serasah daun kering di lingkungan Universitas Lampung [Characterization of liquid smoke from dry leaf litter in Lampung University] Suroso, Erdi; Al Rasyid, Harun; Utomo, Tanto Pratondo; Ritonga, Dinda Nur Annisa; Anungputri, Pramita Sari
Jurnal Teknologi & Industri Hasil Pertanian Vol 28, No 2 (2023): Jurnal Teknologi & Industri Hasil Pertanian
Publisher : Teknologi Hasil Pertanian Fakultas Pertanian Universitas Lampung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.23960/jtihp.v28i2.110-119

Abstract

One solution to reduce leaf litter is to process it into liquid smoke. This study aimed to determine the characteristics of liquid smoke from various types of dry leaves. The type of leaves used in this study were teak, fern, Spanish cherry, and crepe myrtle-dried leaves. Treatment of pyrolysis gave three types of products. The smoke liquid yields of dried teak leaves were 12,44%, dried Spanish cherry leaves were 12.92%, dried fern leaves were 13,39%, and dried crape myrtle leaves were 35.22%. The charcoal yields from teak, fern, Spanish cherry, and crape myrtle-dried leaves were 40.585%, 35.871%, 40.723%, and 18.797%. While the rest was tar with yields of 0.820% from dried teak leaves, 0.869% from dried fern leaves, 0.790% from dried Spanish cherry leaves, and 1.774% from dried crape myrtle leaves. The residual dry leaf debris of dried teak was 53.938%, dried fern leaves 51.385%, dried Spanish cherry leaves 54.326%, and dried crape myrtle leaves 54.210%. The pH of smoke liquor from dried teak was 5.11, dried fern leaves 5.75, dried Spanish cherry leaves 5.43, and dried crape myrtle leaves 7.80.  The dominant active compounds in the liquid smoke produced were phenolic components. Each liquid smoke contained carbonyl and acid compounds, while liquid smoke from teak-dried leaves also contained alkaloids and alcohol.   
Hospital's Dental Clinic Service Readiness in Facing Covid-19 Kurniawan, Gladys; Hakim, Lukman; Al Rasyid, Harun; Djauhari, Thontowi
Jurnal Kedokteran Brawijaya Vol. 31 Supplement 2 (2021)
Publisher : Fakultas Kedokteran Universitas Brawijaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21776/ub.jkb.2021.031.02.1s

Abstract

This research was conducted to find the root of the problem and the solution to the inactivity of X Hospital Dental Clinic since the Covid-19 pandemic. The findings from the study are expected to be an input for the hospital to be able to immediately reopen Dental Clinic services. The research design used descriptive analysis of observation data, interviews, and literature study. The Fishbone Diagram combined with 5 WHYs is used to find the root of the problem. Determination of problem solutions using the CARL method (Capability, Accessibility, Readiness, and Leverage) through the Forum Group Discussion (FGD). The results showed that the root cause of the inactivity of X Hospital Dental Clinic since the Covid-19 pandemic was the unavailability of infrastructure in accordance with the minimum standards. Therefore, X Hospital needs to procure appropriate infrastructure and support the X Hospital Dental Clinic facilities in providing services during the Covid-19 pandemic. This procurement must be adjusted to the conditions of the space and environment around the Dental Clinic and the capabilities of the hospital. The proposed adjustment is a modification to the infrastructure that will be provided and the existing Dental Clinic facilities. The infrastructure that must be provided is related to air circulation, practice room management, and patient procedures.
Root Cause Identification of Incomplete Medical Records Filing in Outpatient Clinic at Hospital X Malang City Perdana, Yudha; Imam, Cecilia Widijati; Al Rasyid, Harun
Jurnal Kedokteran Brawijaya Vol. 33 Supplement 1 (2024)
Publisher : Fakultas Kedokteran Universitas Brawijaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21776/ub.jkb.2024.033.01.5s

Abstract

Completeness of medical records is one indicator of the quality of health services in hospitals. The completeness of medical records at X Hospital still does not meet the national standards that have been set. The purpose of this study was to identify the root cause of the incompleteness of the outpatient medical record document at Hospital X Malang City. This study used a descriptive research design by reviewing medical record documents and FGDs. Document review was conducted on 111 medical records taken by random sampling. Identification of the root of the problem is carried out through FGD activities by applying the 5 Why's. The results of the FGD showed that there were three factors that contributed to the incompleteness of medical records at X Hospital, namely humans, machines, and methods. The root of the problems identified were not having electronic medical records, the number of patients was not proportional to the allocation of time for doctor's services, medical and nursing assessment sheets were combined into 1 sheet, lack of knowledge of doctor assistants, and quality indicators and telemedicine SOPs that were still not differentiated from outpatient clinics.
The Influence of Learning Arabic Vocabulary on Students' Reading Skills at Islamic Junior High School Lolita, Nona; Al Rasyid, Harun
Scaffolding: Jurnal Pendidikan Islam dan Multikulturalisme Vol 5 No 1 (2023): Pendidikan Islam dan Multikulturalisme
Publisher : Institut Agama Islam Sunan Giri (INSURI) Ponorogo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37680/scaffolding.v5i1.2503

Abstract

This study aims to analyze the effect of learning Arabic vocabulary on reading skills in class VII students of MTs Madinatussalam Deli Serdang. The research method used is the quantitative method with a survey method approach by distributing questionnaires to 25 students. Then in the interferential analysis, a correlation coefficient test will be carried out using the product moment formula, the coefficient of determination, and the significance test of the correlation coefficient on learning Arabic vocabulary as variable X and reading skills as variable Y. The results of this study can be seen that there is an effect of learning Arabic vocabulary on reading skills in Class VII Students of MTs Madinatussalam. Where the lowest score of (Variable X) learning vocabulary is the lowest 60, and the highest score is 90, with a mean= of 77.8, median= 80, standard savings= 8.43, and mode= 77 and 85. Meanwhile, (variable Y) reading skill shows the value the lowest is 60 and the highest is 90, mean= 76.5, mode 80, median 79.5, standard deviation 7.67. So Efforts to improve learning Arabic vocabulary, a teacher must master several learning methods, as well as the ability to converse in Arabic and emphasize students memorizing vocabulary, increase Arabic vocabulary, provide motivation in Arabic both in learning and outside the classroom, and adequate facilities such as language labs.
The Effects of N-Acetylcysteine as Adjuvant Therapy To Reduce TNF-Α Level And Increase SPO2/FIO2 Ratio In Improving Hypoxemia In COVID-19 Patients Ramadhan, Fitratul; Putra, Ngakan Putu Parsama; Setyawan, Ungky Agus; Djajalaksana, Susanthy; Listyoko, Aditya Sri; Al Rasyid, Harun
Indonesian Journal of Tropical and Infectious Disease Vol. 9 No. 3 (2021)
Publisher : Institute of Topical Disease Universitas Airlangga

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.20473/ijtid.v9i3.30874

Abstract

Tumor Necrosis Factor Alpha (TNF-α) is a pro-inflammatory cytokine that plays a crucial role in COVID-19 disease progression. N-acetylcysteine (NAC) works throughout several GSH-mediated mechanisms and is known to eliminate oxidative stress in acute respiratory distress syndrome (ARDS) in COVID-19. This study aims to analyze the effect of the N-Acetylcysteine as Adjuvant Therapy to reduce TNF-α levels and Increase SpO2/FiO2 ratio in Improving hypoxemia in COVID-19 Patients. This is a quasi-experimental, non-equivalent control group design study. There were 91 subjects selected using non-random sampling, which consisted of 75 patients in the NAC group and 16 patients in the control group. The TNF-α level was measured using the ELISA method, and SpO2/FiO2 ratio was calculated on day 1 (on admission) and day eight after NAC 5000mg/ 72 hours was given. Statistical analysis was conducted using Wilcoxon and Mann-Whitney U Test. There is a significant decrease in TNF-α level in the treatment group (median 1.49±5.22) (p=0.016) compared with the control group (median 1.64±1.99) (p=0.005). The Median SpO2/FiO2 ratio on day 1 is 163.70±69.64 in the control group and 121.49±40.41 in the treatment group (p=0.005). The Median SpO2/FiO2 ratio on day 8 is 249.69±132.26 in the control group and 151.29±59.18 in the treatment group (p=0.001). There is a positive correlation between serum TNF-α level and SpO2/FiO2 ratio after administration of adjuvant therapy NAC (r=0.240, p=0.038). There is a positive correlation and significant decrease of serum TNF-α and SpO2/FiO2 ratio after adjuvant NAC therapy, which improves hypoxemia in COVID-19 patients.
ANALYSIS OF THE STUDENTS' AWARENESS LEVEL AT MTs AL-ITTIHADIYAH MEDAN REGARDING THE IMPORTANCE OF LEARNING ARABIC IN THE EDUCATIONAL ENVIRONMENT Alawiyah, Sofy; al Rasyid, Harun
Abjadia : International Journal of Education Vol 9, No 1 (2024): Abjadia
Publisher : Universitas Islam Negeri Maulana Malik Ibrahim Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.18860/abj.v9i1.27040

Abstract

This paper explains the analysis of the awareness level of ninth-grade students at MTs al-Ittihadiyah Medan regarding the importance of learning Arabic in the educational environment. The research method used is descriptive qualitative, with data collection techniques through direct observation and semi-structured interviews with ninth-grade students of MTs Al-Ittihadiyah Medan. The findings of this research are as follows. First, ninth-grade students are not interested in participating in Arabic language learning at school. Second, ninth-grade students at MTs Al-Ittihadiyah are less aware of the importance of Arabic language learning at school. By analyzing the awareness level of ninth-grade students at MTs al-Ittihadiyah Medan regarding the importance of learning Arabic, it will help teachers in building students' interest in learning Arabic not only from the aspect of material presentation or teaching methods but also by instilling awareness in students at the beginning of the lesson about the purpose and importance of learning Arabic in school.
PROBLEMS IN UNDERSTANDING THE STRUCTURE OF ARABIC SENTENCES IN CLASS VII STUDENTS OF MTS AL-ITTIHADIYAH MEDAN Sitorus, Nurul Jumadissaniyah; al Rasyid, Harun
Abjadia : International Journal of Education Vol 9, No 1 (2024): Abjadia
Publisher : Universitas Islam Negeri Maulana Malik Ibrahim Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.18860/abj.v9i1.27038

Abstract

This article explains the problems faced by students in understanding the jumlah al-ismiyyah in class VII MTs Al-Ittihadiyah students. The method used in this research is a descriptive qualitative research method with data collection techniques using direct interviews with 32 students. The findings in this research, firstly, students have difficulty recognizing sentence forms in Arabic, secondly students tend to be able to just read Arabic text without knowing what position the words are in the sentence, thirdly students tend to have difficulty distinguishing between mubtada' and khobar in a sentence. A new discovery in this research is that there are students' misunderstandings in studying the material on the number of al-ismiyyah. Students tend to be indoctrinated that every word at the beginning of a sentence must occupy the position of mubtada' and the words after it must occupy the position of khabar.
Characteristics of Redestilled Dried Banana Leaves Liquid Smoke Suroso, Erdi; Pratondo Utomo, Tanto; Al Rasyid, Harun; Fauzi, Aqshal
Jurnal Penelitian Pertanian Terapan Vol 23 No 4 (2023)
Publisher : Politeknik Negeri Lampung.

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25181/jppt.v23i4.3067

Abstract

Banana leaves belong to the waste products of the banana plant and are a potential source of liquid smoke due to their abundance, containing 10.85% cellulose, 19.95% hemicellulose and 18.21% lignin. Liquid smoke has many uses, including as an antibacterial agent and food preservative. The purpose of this study was to identify the characteristics of the liquid smoke from redistilled dried banana leaves. The process of making liquid smoke by pyrolysis, precipitation, distillation, and adsorption with activated zeolites. Liquid smoke is then physically observed for color and flavor, tested for compound content using GC-MS tests, and analyzed descriptively. The results showed that the liquid smoke from redistilled dried banana leaves had a mild taste and pale yellow color. was found to contain 13.09% area, carbonyls in 1.42% area, and no HPA compounds..
SPRINGATE S-SCORE MODEL TO PREDICT FINANCIAL DISTRESS , THE LAST STAGE TO CORPORATE BANKRUPTCY : A CASE STUDY OF PT.SEPATU BATA TBK. Sazly, Syukron; Al Rasyid, Harun; Indah K, Agus Tri
Jurnal Comparative: Ekonomi dan Bisnis Vol 6, No 2 (2024): May
Publisher : Univesitas Muhammadiyah Tangerang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31000/combis.v6i2.11400

Abstract

 Financial distress is a condition that all company leaders and owners want to avoid, because this condition is a step towards bankruptcy. In this study, researchers used financial ratio data and S-Score values to examine the financial condition of PT Sepatu Bata Tbk from 2018 to 2023. The results show that the company's performance decreased significantly during that period, with financial problems starting in 2019 and continuing to worsen until in 2023. The increasing risk of bankruptcy is associated with a decrease in the value of financial ratios such as efficiency, leverage, liquidity and profitability, as well as a lower S-Score. Recommendations include reevaluating the financial approach, using better debt management, developing a financial recovery plan, working with financial experts, and improving financial performance oversight and oversight. By implementing these recommendations, companies are expected to improve their finances and reduce the risk of bankruptcy in the future. 
Co-Authors Agus Tri Indah K Al Ghozi, Haidarul Ghalib Alawiyah, Sofy Amalia Suzianti Anungputri, Pramita Sari Anwar, Syuhaila Aqila Aqila, Aqila Araminta, Mita Permatasari Arisandi, Dimas Ferdian Arrahma, Nabila Aulia , Rachmat Aulia, Ashrafah Alaifhi Boy Nurtjahyo Damayanti, Ria Darus, Aliya Fatma Ulfani Denny Erica DEWI SARTIKA Diah Zakiah Djajalaksana, Susanthy Erdi Suroso Eviana Norahmawati Fadli, Muhammad Luqman Faturrohman, Dani Fauzi, Aqshal Fibra Nurainy Fitriana, Elly Gajah, Azizah Sabrina Handono Kalim Hasibuan, Ernida Hasibuan, Nurul Huda Hayati, Devi Humaira Husnul Khotimah, Muti Imam, Cecilia Widijati Indraningtyas, Lathifa Indriati, Sukma Ivlatia, Siti Mahrami K, Khairunnisa Kamaluddin Kamaluddin Kurniawan, Gladys Lestari, Mia Dwi Listyoko, Aditya Sri Lolita, Nona Lukman Hakim Maulana, Arjuna Dwi Muhammad Anshory, Muhammad Muhammad Nur Nadiyyana, Siti Nyoman Artha Megayasa, Nyoman Artha Otik Nawansih Perdana, Yudha Pranoto, Bono Pratiwi, Suryanti Dwi Putra, Ngakan Putu Parsama Putri, Bella Tiara Ramadhan, Fitratul Ritonga, Dinda Nur Annisa Rusdiansyah Rusdiansyah Safitri, Diyah Ayu Safitri, Linda Santoso, Agus Andreas Sari, Nadyra Sary, Linda Mareta Sazly, Syukron Setyawan, Ungky Agus Shinta Puspitarani, Karina Sitorus, Nurul Jumadissaniyah Soekarno, Hari Sony Agung Santoso, Sony Agung Sri Budhi Rianawati, Sri Budhi Sri Hidayati Stephanie Rengkung, Stephanie Sudono, Irfan Sugiri, Yani Jane Suryanto Sosrowidigdo Tanto Pratondo Utomo Teguh Setiawan Thontowi Djauhari Tiranda, Monica Florenza Udin Hasanudin Ulfianty, Adinda Saskia Salsabila Wahono, Cesarius Singgih Wahyuni, Shelly Wandana, Nina Wijaya, Emerson Suta Wisnu Satyajaya Yudhanto, Hendy Setyo Yuliandari, Puspita