p-Index From 2021 - 2026
8.279
P-Index
This Author published in this journals
All Journal Jurnal Komunikasi Journal The Winners INFERENSI Jurnal The Messenger Masyarakat, Kebudayaan dan Politik E-Dimas: Jurnal Pengabdian kepada Masyarakat Journal of Governance Jurnal Studi Komunikasi ARISTO Journal of Government and Civil Society Otoritas : Jurnal Ilmu Pemerintahan Jurnal Bina Praja JURNAL MUQODDIMAH : Jurnal Ilmu Sosial, Politik dan Hummaniora JMM (Jurnal Masyarakat Mandiri) Jurnal Ilmu Administrasi Publik (JIAP) SELAPARANG: Jurnal Pengabdian Masyarakat Berkemajuan Madani Jurnal Politik dan Sosial Kemasyarakatan Journal of Local Government Issues The Journal of Society and Media Journal of Social Politics and Governance (JSPG) JPSI (Journal of Public Sector Innovations) Jurnal Pemerintahan dan Politik Journal of Governance and Local Politics (JGLP) INTEGRITAS : Jurnal Pengabdian PRAJA: Jurnal Ilmiah Pemerintahan Jurnal Inovasi Penelitian Community Empowerment Humanism : Jurnal Pengabdian Masyarakat Jurnal Ilmiah Administrasita' Jurnal Pengabdian kepada Masyarakat Jurnal Ranah Publik Indonesia Kontemporer (Rapik) JSIP: Jurnal Studi Ilmu Pemerintahan Society: Jurnal Pengabdian Masyarakat Jurnal Pustaka Mitra : Pusat Akses Kajian Mengabdi Terhadap Masyarakat Journal of Indonesian Rural and Regional Government (JIRReG) Mamangan Social Science Journal APLIKATIF: Journal of Research Trends in Social Sciences and Humanities Journal of Community Empowerment Jurnal Studi Pemerintahan Society International Journal of Politics and Public Pulicy
Claim Missing Document
Check
Articles

Found 1 Documents
Search
Journal : Journal The Winners

Analyzing Digital Maturity as an Implementation to Assess the Responsiveness of E-Government Wiranto, Dwi; Nurmandi, Achmad; Lawelai, Herman; Younus, Muhammad; Suardi, Wahdania
Journal The Winners Vol. 26 No. 2 (2025): Journal The Winners (In Progress)
Publisher : Bina Nusantara University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21512/tw.v26i2.12970

Abstract

The research analyzed digital maturity in assessing the responsiveness of e-government services. The research is driven by the issue that many governments struggle to deliver responsive and efficient digital services due to uneven levels of digital maturity. Technological infrastructure gaps, limited digital competencies, and rigid bureaucratic processes hinder the creation of adaptive e-government systems. Using a scientometric analysis method, the research evaluated literature published from 2019 to 2024, sourced from the Scopus database, and employed RStudio and CiteSpace tools for data visualization and trend mapping. The findings reveal that high levels of digital maturity significantly improved public service efficiency, transparency, and citizen engagement. These improvements are achieved through effective integration of digital technology, organizational transformation, and citizen-centered service design. The research also identifies persistent challenges, such as low digital literacy, infrastructure inequality, resistance to change, and data security concerns, all of which obstruct the realization of responsive e-government. The research contributed originality through a multidimensional approach, offering a strategic framework to evaluate e-government effectiveness using digital maturity indicators such as accessibility, service quality, and public satisfaction. It emphasizes the need for sustained investment in infrastructure, digital literacy programs, and cross-sector collaboration involving the government, private sector, and civil society. Additionally, it identifies opportunities for future research to explore how emerging technologies—such as artificial intelligence, blockchain, and big data—can enhance transparency, efficiency, and inclusivity in public services. Overall, the research positions digital maturity as a key enabler of adaptive and effective governance in the digital era.
Co-Authors Achmad Nurmandi Ahmad Sahide Akbar Nur Aziz Alfinta, Muhammat Alim Aliy, Muhammad Firyal Alnamira Alzarliani, Waode Andy Arya Maulana Wijaya Ansar Suherman, Ansar Anwar Sadat Ashrofil, Muh Asiri, La Asrin Asrin Asrin Asrul Nazar Aulia Kartika Putri Aulia Nur Kasiwi, Aulia Nur Basir, Askal Baulete, Elaine Cecep Nuryadin Cendy Rahmawaty Darlis, Muhammad Akbar Ali Darni Darni Darojatun Andara Desfitha Maharani Putri Doli, La Dyah Mutiarin, Dyah Eka Setia Ningsih Eko Priyo Purnomo Eko Satria Erfina, Erfina Fahrisky, Agi Fani, Wa Ode Farid Yusuf Nur Achmad Farid Yusuf Nur Achmad Farid Yusuf Nur Achmad Ferdi Ferdi Fitriani Fitriani Gazalin, Junaid H a r d i n Hadmar, Ahmad Muhardin Hamjah Bonso Hanafi, Sukwan Hardianti Hardianti, Hardianti Hardinda, Hardinda Haris Hasimin Hasimin Hastuti Hastuti Ilami, Ain Husnatul Imron Sohsan, Imron Indah Kusuma Dewi Irwan Ishaq, L.M. Ahsan Jovita, Hazel Jubba, Hasse Kartika Putri, Aulia Kasmaludin L.M. Azhar Sa'ban La Linus La Ode Muhammad Ilham Lestaluhu, Malfira Lia Hanifa Mahyudin Mahyudin Marzuki Maulana, Harry Fajar Mega Seita Misran Misran Muh Askal Basir, Muh Askal muhamad iksan Muhammad Ikbal Muhammad Rizal Ardiansah Putra Mujiono Sairun R Mustar Syamsuddin Nabila Salam Nastia Nastia Nastia Nastia, Nastia Nurfaiza, Nurfaiza Nurlinda Nurlinda, Nurlinda Nursalin, Nursalin Nurtang Nurtang Prakoso, Velandani Restiani, Sitti Ainun Rina Lestari Riski, Riski Rostina Rostina Sa'ban, L.M Azhar Sa'ban, LM Azhar Salma Salma Salma Samritin Sandi Lubis Saputri, Meri Meliyanti Satriatama, Muhammad Tegar Sa’ban, L.M Azhar Selfianti Faisal Arsik Shintia Yuniarti Suardi, Wahdania Suardi, Wahdania Taedang, Muryanto Tasmin, La Ode Tenorio, Christine B. Tohirin Tohirin Wa Afrianti Wa Ode Sitti Mayang Wijaya, Andi Arya Maulana Wiranto, Dwi Yanto, La Younus, Muhammad Younus, Muhammad Yudarsat, Andre Putra Yusna, Yusna Zainudin, Arif