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All Journal Jurnal Kebijakan Publik Publisia: Jurnal Ilmu Administrasi Publik Wacana, Jurnal Sosial dan Humaniora Jurnal Ilmu Sosial dan Ilmu Politik (JISIP) JPAP (Jurnal Penelitian Administrasi Publik) (e-Journal) JURNAL KOLABORASI Jurnal Noken: Ilmu-Ilmu Sosial JURNAL MUQODDIMAH : Jurnal Ilmu Sosial, Politik dan Hummaniora Ganaya: Jurnal Ilmu Sosial dan Humaniora Cakrawala: Jurnal Litbang Kebijakan Musamus Journal of Public Administration Publik: Jurnal Manajemen Sumber Daya Manusia, Administrasi dan Pelayanan Publik Academia Praja : Jurnal Ilmu Politik, Pemerintahan dan Administrasi Publik Academia Open Indonesian Journal of Cultural and Community Development Indonesian Journal of Law and Economics Review Tax Literacy and Leadership Agility: Indigenous Peoples Awareness in Paying Taxes Jurnal Ilmu Sosial dan Ilmu Politik Malikussaleh (JSPM) GREENOMIKA Jurnal Administrasi Pemerintahan Desa Indonesian Journal of Public Policy Review Procedia of Social Sciences and Humanities JKMP (Jurnal Kebijakan dan Manajemen Publik) Journal Publicuho Web of Scientist: International Scientific Research Journal Indonesian Journal of Public Administration Review Journal Pemberdayaan Ekonomi dan Masyarakat Indonesian Journal Health Science and Medicine Proceeding of International Conference on Social Science and Humanity Journal of Geography, Regional Planning and Development International Journal of Business, Law and Political Science

Lailul Mursyidah

Universitas Muhammadiyah Sidoarjo

Author-ID : 2658859

Religion Agriculture, Biological Sciences & Forestry Arts Humanities Chemistry Civil Engineering, Building, Construction & Architecture Computer Science & IT Decision Sciences, Operations Research & Management Earth & Planetary Sciences Economics, Econometrics & Finance Education Environmental Science Health Professions Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Mathematics Mechanical Engineering Medicine & Pharmacology Physics Public Health Social Sciences Veterinary Other

Published : 172 Documents Claim Missing Document

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Articles

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Service Quality for Banjarbendo Village Government Hary Putra Wibowo; Lailul Mursyidah
Indonesian Journal of Public Policy Review Vol 17 (2022): January
Publisher : Universitas Muhammadiyah Sidoarjo

The Village Government is one part of the state administrators who have the task of providing good quality public services to the community based on five indicators of public services, namely tangible, reliability, responsiveness, assurance and empathy. The analysis technique in this study uses the service quality (Servqual) technique or a technique that produces a gap score derived from the results of service performance to the community with the expectation of service quality expected by the community. The results of this study indicate that the quality of administrative services for the Banjarbendo Village Government, Sidoarjo District, Sidoarjo Regency can be categorized as poor administrative service quality because it produces an overall average gap score (-0.3400) and a gap score on the five dimensions 1) Physical Evidence/ Tangible (-0,13809) with bad category, 2) Reliability (-0.3728) with bad category, 3) Responsiveness (-0.3356) with bad category, 4) Assurance (-0.3587) with bad category, and 5) Caring/Empathy (-0.2548) with bad category.

Peran Penyedia Barang Langsung Dan Jasa oleh Dinas Pangan dan Pertanian Dalam Meningkatkan Produksi Padi di Kabupaten Sidoarjo Rahmadani, Rafdiah Iftisyah; Mursyidah, Lailul; Hariyoko, Yusuf
JPAP: Jurnal Penelitian Administrasi Publik Vol 8 No 2 (2022): Jurnal Penelitian Administrasi Publik (JPAP)
Publisher : Universitas 17 Agustus 1945 Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30996/jpap.v8i2.6636

Etymologically, the role means someone who performs an action where the action is expected by other people. This means that every action that each individual has has an important meaning for some people. The agency has several programs to increase rice production, starting from carrying out activities to control OPT (Plant Destruction Organisms), providing pesticide assistance, coordinating with related parties for irrigation arrangements and optimizing the use of water pumps. However, in carrying out its role, the Food and Agriculture Service has several obstacles encountered in the field, including the Service has not been able to ensure the availability of fertilizers, limitations in human resources and budgets that have caused rice production in Sidoarjo Regency to decline. This study used descriptive qualitative methods. The data were obtained through observation, documentation, and interviews with the Head of Facilities and Infrastructure, the Head of Planning, and a combination of farmer groups. Data analysis techniques in this study are data collection, data reduction, data presentation and drawing conclusions. The results of this study indicate that the government's role as a direct provision of goods and services cannot be carried out optimally by the Food and Agriculture Service, especially in providing fertilizer according to the request of the farmers because the subsidized fertilizer stock provided by the Service is still incomplete. In addition, the Department of Food and Agriculture has not been able to provide a complete machine tool for farmer groups in Sidoarjo Regency.

Ensuring Consistent Application of SOP for E-KTP Population Administration Services in Sidoarjo Regency Ayu Purbasari; Lailul Mursyidah
Academia Open Vol 7 (2022): December
Publisher : Universitas Muhammadiyah Sidoarjo

This study aims to identify and analyze the application of population administration service SOPs for making E-KTP in Candi District. This research is a qualitative descriptive study using purposive sampling technique. In this study, the informant was the head of the public service section as key informants, sub-district staff and the community as informants. Data collection techniques by observation, interviews and documentation. Analyzing techniques of data collection, data reduction, data presentation, drawing conclusions. The results of research in the field of implementing SOPs for population administration services for making E-KTP in Candi District are consistently carried out by service officers to the community as service recipients that carry out the appropriate SOP. Commitment that the awareness of service personnel is running, continuous improvement of SOPs every year. The application of SOPs is not binding, but is carried out properly and is flexible. All important elements in the implementation of SOPs that are carried out All officers who run SOPs are in accordance with and never violate the SOPs that are made and mutually agreed upon, Good documentation. The existence of supporting and inhibiting factors in the implementation of SOPs. Highlights: Consistent application of SOPs: The research findings indicate that the implementation of SOPs for population administration services in Candi District is consistently carried out by service officers, ensuring the appropriate procedures are followed. Commitment to continuous improvement: The study highlights the commitment of service personnel in continuously improving SOPs for population administration services, reflecting their awareness and dedication to providing quality service. Supporting and inhibiting factors: The research identifies the presence of both supporting and inhibiting factors in the implementation of SOPs, emphasizing the importance of understanding and addressing these factors to ensure effective service delivery. Keywords: population administration, E-KTP, SOPs, Candi District, qualitative descriptive study

The Innovation of the Thumbs Up Sakera Program (Recognizing Violence against Women and Children by Picking Up a Ball) in Pasuruan Regency Ikhsan Setiawan; Lailul Mursyidah
Indonesian Journal of Public Policy Review Vol 20 (2022): October
Publisher : Universitas Muhammadiyah Sidoarjo

In order to minimize the amount of violence in Pasuruan Regency, the Office of Family Planning and Women's Empowerment created an innovation that was realized in a program. The program is the Sakera Thumb program (Aware of Violence against Women and Children by Picking Up the Ball). The purpose of this study is to describe and analyze the innovation of the Sakera Thumb program in Pasuruan Regency. In this study, the research method used by the researcher is descriptive qualitative. In collecting data the researchers used interviews, observation, documentation. The results show that the innovation of the Sakera Thumb program has several unique features, namely the Sakera Thumb page, electronic thumb hotline card, thumb card, women and children protection car, and so on. Some of these unique features have made the Sakera Thumb program a top 99 public service innovation in 2017 and a participant in the united nations public service awards in 2018. In addition, the Sakera Thumb program innovation has become the answer to the problem of violence in Pasuruan Regency.

The Success of the Population Administration Service Program Through the e-PAK LADI Kiosk in Pasuruan Regency Shenia Agustin; Lailul Mursyidah
Indonesian Journal of Public Policy Review Vol 20 (2022): October
Publisher : Universitas Muhammadiyah Sidoarjo

This study aims to analyze and describe the effectiveness of population administration services through the e-PAK LADI Kiosk in Jatiarjo Village, Prigen District, Pasuruan Regency. This research is a qualitative descriptive study using purposive sampling informant determination technique. Techniques for collecting data are interviews, observations, documentation and literature studies. The data analysis technique uses Miles and Huberman which consists of four components, namely data collection, data reduction, data presentation and drawing conclusions. The results of this study indicate that there is a need for an increase in the number of service operators, a positive response from the community towards the e-PAK LADI Kiosk service, an increase in the number of issuance of documents such as KK, KIA and others without any fees to the community. And there are facilities and infrastructure that support the service activities of the e-PAK LADI Kiosk such as printing, paper drives, wifi and so on.

Socialization of the General Election Commission's Continuous Voter Data Update Program Bambang Pujianto; Lailul Mursyidah
Indonesian Journal of Public Policy Review Vol 21 (2023): January
Publisher : Universitas Muhammadiyah Sidoarjo

The purpose of this study was to determine, analyze the socialization of the continuous voter data updating program of the General Election Commission of Sidoarjo Regency. Qualitative descriptive research methods and data collection techniques through interviews, observation and documentation. Determination of informants is done by purposive sampling method. Data analysis techniques through data collection, data reduction, data presentation, drawing conclusions. The results of this study indicate that the socialization of the continuous voter data updating program of the General Election Commission of Sidoarjo Regency is by direct and indirect socialization. Direct socialization was carried out with the OPD regarding the ongoing voter data updating program of the General Election Commission of Sidoarjo Regency and carried out socialization in high schools (SMA) in Sidoarjo Regency. Meanwhile, indirect socialization is carried out using social media owned by the General Election Commission of Sidoarjo Regency.

Implementation of Waste Management Policy Ahmad Fikri Alif Muzakki; Lailul Mursyidah
Indonesian Journal of Public Policy Review Vol 21 (2023): January
Publisher : Universitas Muhammadiyah Sidoarjo

Implementation of Waste Management Policy at TPA Jabon District, Sidoarjo Regency. Garbage is something that is not used, not used, unpleasant or something that is thrown away that comes from human activities and does not happen by itself. The sources of waste include waste originating from settlements, waste originating from public places, waste originating from offices, waste originating from highways, waste originating from industry (industrial waste), waste originating from/plantations, Garbage originating from mining, waste originating from agriculture and fisheries. Therefore, management is needed to control it so that it does not have a negative impact on public health.This research is a qualitative descriptive approach, with two research locations, the first is the Sidoarjo Environmental and Hygiene Service, and the second is the Final Disposal Site (TPA) in Jabon. The focus of this research is based on the theory of implementation of Edward III with resource persons who can explain the conditions in the field. Data collection techniques were carried out by means of interviews, observation and documentation. The analytical techniques used in this study were collecting data, reducing data, and drawing conclusions.The results showed that the implementation of the Waste Policy at the TPA, Jabon District, Sidoarjo Regency in terms of communication between governments was not optimal due to the lack of commitment from the parties, lack of human resources, optimal disposition and optimal bureaucratic structure.

Supervision of Management of Village Owned Enterprises (BUMDes) in Sidoarjo Regency Gusti Ilman Akbar; Lailul Mursyidah
Indonesian Journal of Cultural and Community Development Vol 12 (2022): June
Publisher : Universitas Muhammadiyah Sidoarjo

BUMDes is an institution or organization formed by the community and for the community without interference from the village government, therefore it is necessary for the management of the BUMDes to run optimally. The management of BUMDes in Trosobo Village, Taman District, Sidoarjo Regency is quite good because it already has a vision, mission, work program but there are still obstacles, namely lack of organization and lack of movement, direction in managing BUMDes in Trosobo Village. The method used in this study is a qualitative method. The results of the study indicate that the control or supervision of the management of BUMDes Trosobo has been going well because there are 3 supervisors who have been assigned to supervise and evaluate all ongoing BUMDes programs while this report is carried out every month which will then be held discussions about the ongoing BUMDes program. and not whether it has been maximized or not.

Management of Island Tourism Destinations in Sidoarjo Regency Elisa Indah Suryani; Lailul Mursyidah
Indonesian Journal of Cultural and Community Development Vol 13 (2022): September
Publisher : Universitas Muhammadiyah Sidoarjo

Lusi Island is one of the tourist destinations in Sidoarjo which is expected to become an environmentally friendly tourist destination with the theme of utilization, research, and conservation of mangroves. Lusi Island is not widely known by the public because visitors are still dominated by the Jabon sub-district and the surrounding area. This study aims to analyze and describe the management and constraints in the Management of Tourism Destinations on Lusi Island in Sidoarjo Regency. The research method used is a qualitative approach, data collected through observation, interviews and documentation, while the data sources are primary and secondary data. Informants who were determined by interview, the informants were UPT BPSPL Wilker staff, East Java Directorate General of PRL, Lusi Island Guard and Head of the Sidoarjo Regency Tourism Office, data analysis derived from Miles and Huberman data, namely through data collection, data, data presentation and conclusions. The results of this study indicate that the process of managing Lusi Island has not been maximized because there are several inhibiting factors. As for some of these factors, there is no government intervention in the process of maintaining and developing the island and there is no legality on the island of Lusi in Sidoarjo Regency.

Service Quality in the Performance of Kejapanan Village Employees District Novita Dwi Herlina; Lailul Mursyidah
Indonesian Journal of Cultural and Community Development Vol 14 No 1 (2023): March
Publisher : Universitas Muhammadiyah Sidoarjo

The purpose of this study was to describe and analyze the performance of employees in the administrative services of Kejapanan Village, Gempol District, Pasuruan Regency and to analyze and describe the inhibiting factors and supporting factors of employee performance in Kejapanan village administration services. The research method used is descriptive research with a qualitative approach. The data collection techniques used were interviews, observation and documentation with one key informant including the Kejapanan Village Secretary and four informants including the Head of Service Section, Head of Planning Affairs, one head of Kejapanan Village RT, and one community leader. The data analysis technique in this research is data collection, data reduction, data presentation and conclusion drawing. The results of this study seen from the service quality indicators of the speed of service are quite good and in terms of politeness and friendliness of employees in providing services is quite good. It can be explained that some of these informants can be seen from several service quality indicators that are only partially fulfilled, that the quality of services in Kejapanan Village, Gempol District is quite good and quite maximal.

Co-Authors Abiyyah, Eka Azhar Agnes Tri Mahnolita Agustin, Tiara Agustina, Isna Ahmad Fikri Alif Muzakki Ahzana, Irma Fa'ada Aini, Muwaffiq Lailatul Ainurrohman, Muhammad Alief Akhsanur Rizqi, Muhammad Aqil Alfi, Lisa Dwi Alfiyanti, Nurin Amalia, Rikha Andini, Flosovi Anggraeni, Faradilla Dwi Anggraeni, Risa Prasasti Arydianti, Fadila Putri Audy Arilia, Syavira Aviyah, Aviyah Ayu Purbasari Balqis, Diana Bambang Pujianto Bambang Pujianto Bambang Santoso Haryono Baskoro, Deny Indra Bhaskara, Gasti Dias Choiriyah, Ilmi Dea Marista Devi Novitasari, Devi Dian Rahma Santoso Dwi Novia, Santi Dwi Putri, Novia Elisa Indah Suryani Eni Rustianingsih Faizin, Moh. Fatthurahman, M. Aditya Fauziah, Lusi Indri Firda Anggi Prianka Fitria Rizki Wijaya Gusti Ilman Akbar Haditiya, Dwi Meliyarosa Hary Putra Wibowo Hendra Sukmana Heri, Mohammad Hermawan, Irdani Hidayahtullah, Ananda Putri Ida Ayu Putu Sri Widnyani Ikhsan Setiawan Ikhsan Setiawan Ilmi Usrotin Choiriyah Ilmi Usrotin Choiriyah, Ilmi Islamic Nurfajriyah Isna Fitria Agustina Isnaini Rodiyah Istanto, Hadi Iva Mareta Dewi Kartikasari, Trisnaning Khikmawati, Nurul Khilmi, Lailatul Khirom, Zitni Syifa’al Kornelia, Bella Anggun Kozin LAILATUL FITRIAH Lestari, Dita Dwi Lestari, Wahyu Indah Madinah, Charisma Eka Mai Puji Lestari Makhfud Mardiyono Mardiyono Masithah, Laila Maylita, Betari Rus Mediawati , Noor Fatimah Monicha, Mawar MUFIDAH, LAILATUL Muhammad Prayoga Arianto MUSLIMIN Mutrafidah, Rizky Marriery Muzakki, Ahmad Fikri Alif Nada, Silvi Qothrun Nadya Rizqiyah Naini , Kusnul Khuluqin Ningtias, Mala Nuraif Tri Nofi, Nofi Noor Fatimah Mediawati Novianigsih, Erisa Permadani Bella Novinda Pricilia Novita Dwi Herlina Nugraeni, Annisa Cahyaning Nur Aliyah Rohalia, Ari Nur Fadillah, Nur Nur Maghfirah Aesthetika Nur Qomariyah, Halimatus Laili Nur, Muhammad Sofyan Nurfajriyah, Islamic Nurisnain, Mahdarizky Muhammad Nuriyah, Rizky Sinta Omega Puspita Pamungkas, Tri Yan Putra Pane, Chairunnas Parwestri, Diana Pitaloka, Icha Octavia Dyah Pramita, Emy Dewi Prasiwi, Safira Diah Pujo, Pujo Purnomo, Fellita Intan Putri Putra Wibowo, Hary Putri, Desi Diana Putry, Hanny Pradany Rachmawati, Dyah Febri Radita Andriana Madjid Rafsanjani, Moch. Jalaluddin Rahma Ayu Nurlitha Rahmadani, Rafdiah Iftisyah Reni Allysa Putri Faradina Riana, Arisma Desy Ridwan Ridwan Rifana, Abigil Satria Rizqiyah, Nadya Rokmahwati, Pungki Romadhona, Ferina Rostania, Cici Mei Nur Ruci Arizanda R Sabila, Nauly Sabrina, Bella Ayu Sakti Tia Salsabillah, Ni’matus Hilda Sentifolia, Shendya Rossi Setyoningasih, Ari Shenia Agustin Shintya Kurniawati Shobakh, Nur Izzatus Sifak Duwi Kistanti Silvia Rahmawanti, Mada Siswapranata , Fadiana Zahra Sri Budi Purwaningsih, Sri Budi Sukmono, Rita Sulistiya, Gita Nanda Sutanto, Slamet Hari Suwanti, Julia Eka Cesar Suwardi Suwardi Suwito, Anggara Tri Tinara, Ella Triebuana Dewi Hayuningtyas U.B, Ahmad Riyadh Ulhaq, Naufal Alwan Dhiya Usrotin Choiriyah, Ilmi Utami, Fitria Rochma Wahyu Taufiq Waluyo, Ahmad Didit Winarko, Arief Dwi Wirahayu, Choif Puspa Wiwit Hariyanto Yuda, Satya Arya Yulianto, Jovanca Lintang Arwana Yusuf Hariyoko Zahraamadhani, Salsabila Az Zahran, Evan Dwi Zuhri, Muchamad Syaifuddin

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