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Performance Quality of the State Civil Apparatus of the Sidoarjo Regency Transportation Service Pujo, Pujo; Mursyidah, Lailul
Indonesian Journal of Public Policy Review Vol 12 (2020): October
Publisher : Universitas Muhammadiyah Sidoarjo

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (214.03 KB) | DOI: 10.21070/ijppr.v12i0.1153

Abstract

The State Civil Apparatus (ASN) is a government employee who has a very important role in the implementation of local and regional development. The State Civil Apparatus (ASN) in charge of the Sidoarjo Regency Transportation Service carries out services and maintains an excellent work ethic, as well as the totality of performance so as to provide benefits to the community. The purpose of this research is to describe and analyze the quality of the performance of the State Civil Apparatus at the Transportation Service of Sidoarjo Regency. This study focuses on a performance theory proposed by Mitchell with performance indicators, namely the quality of work. This study uses a descriptive qualitative method with data obtained and collected using observation, documentation, interviews and using books, journals and policy documents as sources. The results of this study are the quality of the performance of the State Civil Apparatus at the Transportation Service of Sidoarjo Regency which has shown good work results in accordance with the rules and tasks given. The existence of providing welfare for the apparatus in the form of rewards for employees whose performance has a positive impact on work motivation. The level of awareness of responsibility in carrying out the duties of each State Civil Apparatus is already high, either with direct or indirect supervision by the leadership.
Efforts to Improve Discipline of Sidoarjo Regency Environmental and Hygiene Service Employees Pamungkas, Tri Yan Putra; Mursyidah, Lailul
Indonesian Journal of Public Policy Review Vol 12 (2020): October
Publisher : Universitas Muhammadiyah Sidoarjo

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (214.081 KB) | DOI: 10.21070/ijppr.v12i0.1154

Abstract

Work discipline is highly emphasized to civil servants for the success of an organization or government agency, which is more broadly a common goal that has been designed together. The purpose of this study is to analyze and describe the level of performance and factors that affect the performance of employees at the Department of Environment and Hygiene, Sidoarjo Regency. The method used is a qualitative method with a descriptive approach. This study focuses on one performance indicator, namely discipline. Data collection techniques in the form of observation, documentation, and interviews with sampling technique. The data analysis technique is by collecting data, presenting data, reducing data, and drawing conclusions. The results of this study indicate that employees at the Environmental and Hygiene Service of Sidoarjo Regency still have employees who are late and neglect finger print attendance. In addition, there is a lack of motivation from leaders to their subordinates not to be late.
The Government's Role as a Pioneer in Raising Public Awareness About Waste Management Anggraeni, Risa Prasasti; Mursyidah, Lailul
Indonesian Journal of Public Policy Review Vol 10 (2020): April
Publisher : Universitas Muhammadiyah Sidoarjo

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (693.6 KB) | DOI: 10.21070/ijppr.v10i0.1160

Abstract

The role of the village government in this case is influential in increasing public awareness about waste management in Lalak Village with the village government program, namely sorting waste independently which aims to increase public awareness about the importance of waste management due to the lack of role of the village government in increasing public awareness through management rubbish. The purpose of this study was to determine and understand the role of the village government which has an impact on public awareness in waste management in Lajuk Village, Porong District, Sidoarjo Regency. This study focuses on the role of the village government, namely the role of the village government as a pioneer. The method used in this study is descriptive qualitative method with data collection techniques carried out by observation, documentation, interviews with informants and using sources from books and journals.
Service Quality for Village Government Putra Wibowo, Hary; Mursyidah, Lailul
Indonesian Journal of Public Policy Review Vol 18 (2022): April
Publisher : Universitas Muhammadiyah Sidoarjo

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (95.727 KB) | DOI: 10.21070/ijppr.v18i0.1212

Abstract

The Village Government is one part of the state administrators who have the task of providing good quality public services to the community based on five indicators of public services, namely tangible, reliability, responsiveness, assurance and empathy. The analysis technique in this study uses the service quality (Servqual) technique or a technique that produces a gap score derived from the results of service performance to the community with the expectation of service quality expected by the community. The results of this study indicate that the quality of administrative services for the Banjarbendo Village Government, Sidoarjo District, Sidoarjo Regency can be categorized as poor administrative service quality because it produces an overall average gap score (-0.3400) and a gap score on the five dimensions 1) Physical Evidence/ Tangible (-0,13809) with bad category, 2) Reliability (-0.3728) with bad category, 3) Responsiveness (-0.3356) with bad category, 4) Assurance (-0.3587) with bad category, and 5) Caring/Empathy (-0.2548) with bad category.
Communication Strategy Of The Pepelingasih Program Silvia Rahmawanti, Mada; Mursyidah, Lailul
Indonesian Journal of Public Policy Review Vol 20 (2022): October
Publisher : Universitas Muhammadiyah Sidoarjo

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (238.28 KB) | DOI: 10.21070/ijppr.v20i0.1226

Abstract

Pepelingasih program involving pioneer youths throughout the province that concentrates on environmental care, especially river cleanliness from piles of garbage. Pepelingasih as a government program certainly has many challenges, in addition to the lack of public awareness regarding waste as well as how to implement or implement other programs to have a positive impact. This study aims to determine the communication strategy of the Pepelingasih program in Sidoarjo Regency. The focus in this research is Implementation according to Edward III on communication in Pepelingasih, Sidoarjo Regency. This study used a qualitative descriptive research method. Data collection techniques are through observation, interviews and document analysis. The data analysis technique uses the Miles and Huberman model in Sugiyono (2014: 246), namely data collection, data reduction, data presentation, drawing conclusions. The result of this research is that communication in the transmission dimension has been going well in accordance with the applicable standard procedures and guidelines. The dimension of clarity in getting public information can be seen on the Disparbudpar and Pepelingasih Instagram, and you can also come directly to the Sidoarjo Regency Disparbudpar office by meeting the youth staff. The consistency dimension has provided consistent services and information based on Standard Operating Procedures.
The Effect of Employee Performance on the Quality of Administrative Services Dwi Putri, Novia; Mursyidah, Lailul
Indonesian Journal of Public Policy Review Vol 19 (2022): July
Publisher : Universitas Muhammadiyah Sidoarjo

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (35.836 KB) | DOI: 10.21070/ijppr.v19i0.1227

Abstract

The purpose of this study was to determine and analyze the effect of employee performance on the quality of administrative services at the Tanggulangin District office, Sidoarjo Regency. The research method used is correlational quantitative research. The sampling technique was Accidental Sampling and the determination of the sample size using Isaac & Michael's table calculations amounted to 347 respondents. The results of data analysis obtained from the respondents' questionnaires indicate that there is an influence between employee performance and the quality of administrative services at the Tanggulangin District office, Sidoarjo Regency as evidenced by the partial test with the value of the independent variable obtained that (sig < a = 0.000 < 0.05). This result is also evidenced by a simple linear regression analysis test, the value obtained from a simple linear regression analysis of employee performance is 0.837. Multiple correlation coefficient test obtained a value of 0.716 or close to 1 so that there is a strong relationship between the independent variables and the dependent variable. Multiple Determination Test to get the results of R Square is 0.576. It means that the rise and fall of the dependent variable is influenced by the independent variable, namely 57.6%, while the remaining 42.4% is influenced by other variables outside the variables studied.
Effectiveness of The Familly of Hope Program Dwi Novia, Santi; Mursyidah, Lailul
Indonesian Journal of Public Policy Review Vol 19 (2022): July
Publisher : Universitas Muhammadiyah Sidoarjo

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (238.324 KB) | DOI: 10.21070/ijppr.v19i0.1228

Abstract

The purpose of this study was to describe and analyze the Effectiveness of the Family Hope Program in Banjarbendo Village, Sidoarjo District, Sidoarjo Regency. The research method used is descriptive research with a qualitative approach. The data collection techniques used are interviews, observation and documentation with one key informant including the PKH supervisor in Banjarbendo Village and informants including the Head of the Welfare Section, Head of the Family Hope Program Division, Sidoarjo Social Service, recipient participants PKH benefits. The data analysis technique in this research is data collection. data reduction, data presentation and drawing conclusions. The results of the study can be seen that in the that in achieving goals, it has been able to achieve its goals especially in the education and health sectors, and the impact it has has a positive impact on PKH beneficiary families.
Kualitas Pelayanan Kesehatan di RSUD Kabupaten Sidoarjo Mursyidah, Lailul; Nurfajriyah, Islamic
JKMP (Jurnal Kebijakan dan Manajemen Publik) Vol 5 No 1 (2017): March
Publisher : Universitas Muhammadiyah Sidoarjo

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (785.202 KB) | DOI: 10.21070/jkmp.v5i1.1322

Abstract

The purpose of this study to discribe the quality of health care at Sidoarjo Hospitals, exactly outpatient of iclinic executives and to determines the factors that inhibiting the implementation of health care for outpatient of clinic executive. This study used a Descriptive Qualitative Method. Technique of deciding informant by snowball sampling. Primary data were obtained by in-depth interviews with key informants head room of installation pavilion Sidoarjo Hospital, two nurse of executive polyclinic Sidoarjo hospital and 12 patient and patient's family of polyclinic executive Sidoarjo hospital are as informants. The results showed that the quality of health care at policlinic executives by perseption of respondents in terms of five dimensions of service quality models ServQual include dimensional visibility physical (tangibles), reliability (reliability), responsiveness (responsiveness), assurance (assurance), empathy (empathy) overall get a positive response from community. Factor that inhibiting implementation of service quality are a lack of medical personnel (nurses) at the policlinic executives, so they have to do multi task at a same time. There are unavailable fix doctor schedule and medical facilities not integrated yet has been the factors that inhibit the implementation of health care of clinic executives too.
Implementation of Micro, Small and Medium Enterprises Policy during the Covid-19 Pandemic in Sidoarjo Sukmana, Hendra; Rodiyah, Isnaini; Mursyidah, Lailul
JKMP (Jurnal Kebijakan dan Manajemen Publik) Vol 10 No 1 (2022): April
Publisher : Universitas Muhammadiyah Sidoarjo

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (1916.416 KB) | DOI: 10.21070/jkmp.v10i1.1684

Abstract

MSMEs in Indonesia play a role as a trigger for economic growth in developing and developed countries. MSMEs also have a crucial function in overcoming problems in a region or region. When the economic situation slumps due to the Covid-19 Pandemic, business people must be really observant in making decisions. The Sidoarjo government has again taken steps as a form of controlling the economic sector during the pandemic. The purpose of this study is to identify the implementation of policies to strengthen micro, small and medium enterprises during the Covid-19 pandemic in Sidoarjo. The research method used is a literature review using 25 journal articles. The results of the study show there are several MSME protection schemes carried out by the government in Sidoarjo, namely as follows: First, there is financial assistance and social assistance for MSME actors affected by Covid-19, especially those who are vulnerable and classified as very poor. Second, tax incentives for MSMEs. Third, relaxation and restructuring of credit for MSMEs through the KurdaSayang program. Fourth, expansion of MSME working capital financing. Fifth, synergistic cooperation between local governments and related stakeholders as a buffer for MSME products. Sixth, training on the use of e-learning digital platforms. Meanwhile, the implementation of policies to strengthen micro, small and medium enterprises during the pandemic in Sidoarjo, can be seen from the communication, bureaucratic structure, resources and attitude of the implementers.
Communication in the Implementation of the Community-Based Drinking Water and Sanitation Provision Program (PAMSIMAS) Tanjekwagir Village, Krembung District, Sidoarjo Regency Novianigsih, Erisa Permadani Bella; Mursyidah, Lailul
JKMP (Jurnal Kebijakan dan Manajemen Publik) Vol 7 No 1 (2019): Maret
Publisher : Universitas Muhammadiyah Sidoarjo

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (1666.291 KB) | DOI: 10.21070/jkmp.v7i1.1695

Abstract

The Community-Based Drinking Water and Sanitation Provision Program (PAMSIMAS) is a program of the Central Government and Local Governments with support from the World Bank, with the aim of increasing the supply of drinking water and sanitation and improving healthy living behavior among the community. In the implementation of the PAMSIMAS program in Tanjekwagir Village, there are several obstacles including the lack of supporting facilities, especially pipe connections and lack of budget funds. This study aims to analyze and describe the implementation of the PAMSIMAS program and the obstacles in implementing the PAMSIMAS program in Tanjekwagir Village. This type of qualitative descriptive research with the technique of determining the informant using purposive sampling. Research informants were the Head of Tanjekwagir Village, Head of BUMDes, Head of BPSPAM, and community users of the PAMSIMAS program. The research location is in Tanjekwagir Village, Krembung District, Sidoarjo Regency. The data collection techniques are observation, interviews, and documentation. Data analysis techniques from Miles da Huberman (2011: 247) are data collection, data reduction, data presentation, and drawing conclusions. The results of the research on the implementation of the PAMSIMAS program in Tanjekwagir Village are reviewed using communication indicators that have several dimensions. First, tansimisi in the implementation of the PAMSIMAS program uses socialization media directly to the community and utilizes technology by creating a website so that it is easier for people to get information about the PAMSIMAS program in Tanjekwagir Village. Second, clarity in the implementation of the PAMSIMAS program is the target of this program, the PAMSIMAS program was created to provide access to clean water to the community so that people's clean and healthy living behavior can be improved for the better. Third, consistency in the implementation of the PAMSIMAS program is carried out by the Drinking Water Supply Facility Management Agency (BPSPAM) in accordance with PP No. 16 of 2005
Co-Authors Abiyyah, Eka Azhar Agnes Tri Mahnolita Agustin, Tiara Agustina, Isna Ahmad Fikri Alif Muzakki Ahzana, Irma Fa'ada Aini, Muwaffiq Lailatul Ainurrohman, Muhammad Alief Akhsanur Rizqi, Muhammad Aqil Alfi, Lisa Dwi Alfiyanti, Nurin Amalia, Rikha Andini, Flosovi Anggraeni, Faradilla Dwi Anggraeni, Risa Prasasti Arydianti, Fadila Putri Audy Arilia, Syavira Aviyah, Aviyah Ayu Purbasari Balqis, Diana Bambang Pujianto Bambang Pujianto Bambang Santoso Haryono Baskoro, Deny Indra Bhaskara, Gasti Dias Choiriyah, Ilmi Dea Marista Devi Novitasari, Devi Dian Rahma Santoso Dwi Novia, Santi Dwi Putri, Novia Elisa Indah Suryani Eni Rustianingsih Faizin, Moh. Fatthurahman, M. Aditya Fauziah, Lusi Indri Firda Anggi Prianka Fitria Rizki Wijaya Gusti Ilman Akbar Haditiya, Dwi Meliyarosa Hary Putra Wibowo Hendra Sukmana Heri, Mohammad Hermawan, Irdani Hidayahtullah, Ananda Putri Ida Ayu Putu Sri Widnyani Ikhsan Setiawan Ikhsan Setiawan Ilmi Usrotin Choiriyah Ilmi Usrotin Choiriyah, Ilmi Islamic Nurfajriyah Isna Fitria Agustina Isnaini Rodiyah Istanto, Hadi Iva Mareta Dewi Kartikasari, Trisnaning Khikmawati, Nurul Khilmi, Lailatul Khirom, Zitni Syifa’al Kornelia, Bella Anggun Kozin LAILATUL FITRIAH Lestari, Dita Dwi Lestari, Wahyu Indah Madinah, Charisma Eka Mai Puji Lestari Makhfud Mardiyono Mardiyono Masithah, Laila Maylita, Betari Rus Mediawati , Noor Fatimah Monicha, Mawar MUFIDAH, LAILATUL MUSLIMIN Mutrafidah, Rizky Marriery Muzakki, Ahmad Fikri Alif Nada, Silvi Qothrun Naini , Kusnul Khuluqin Ningtias, Mala Nuraif Tri Nofi, Nofi Noor Fatimah Mediawati Novianigsih, Erisa Permadani Bella Novinda Pricilia Novita Dwi Herlina Nugraeni, Annisa Cahyaning Nur Aliyah Rohalia, Ari Nur Fadillah, Nur Nur Maghfirah Aesthetika Nur Qomariyah, Halimatus Laili Nur, Muhammad Sofyan Nurfajriyah, Islamic Nurisnain, Mahdarizky Muhammad Nuriyah, Rizky Sinta Nurlitha, Rahma Ayu Omega Puspita Pamungkas, Tri Yan Putra Pane, Chairunnas Parwestri, Diana Pitaloka, Icha Octavia Dyah Pramita, Emy Dewi Prasiwi, Safira Diah Pujo, Pujo Purnomo, Fellita Intan Putri Putra Wibowo, Hary Putri, Desi Diana Putry, Hanny Pradany Rachmawati, Dyah Febri Radita Andriana Madjid Rafsanjani, Moch. Jalaluddin Rahmadani, Rafdiah Iftisyah Riana, Arisma Desy Ridwan Ridwan Rizqiyah, Nadya Rokmahwati, Pungki Romadhona, Ferina Rostania, Cici Mei Nur Ruci Arizanda R Sabila, Nauly Sabrina, Bella Ayu Sakti Tia Salsabillah, Ni’matus Hilda Sentifolia, Shendya Rossi Setyoningasih, Ari Shenia Agustin Shintya Kurniawati Shobakh, Nur Izzatus Silvia Rahmawanti, Mada Siswapranata , Fadiana Zahra Sri Budi Purwaningsih, Sri Budi Sukmono, Rita Sulistiya, Gita Nanda Sutanto, Slamet Hari Suwanti, Julia Eka Cesar Suwardi Suwardi Suwito, Anggara Tri Tinara, Ella Triebuana Dewi Hayuningtyas U.B, Ahmad Riyadh Ulhaq, Naufal Alwan Dhiya Usrotin Choiriyah, Ilmi Utami, Fitria Rochma Wahyu Taufiq Waluyo, Ahmad Didit Wandira, Adellia Eka Winarko, Arief Dwi Wirahayu, Choif Puspa Wiwit Hariyanto Yuda, Satya Arya Yulianto, Jovanca Lintang Arwana Yusuf Hariyoko Zahraamadhani, Salsabila Az Zahran, Evan Dwi Zuhri, Muchamad Syaifuddin