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All Journal Journal of Economics, Business, & Accountancy Ventura Media Wisata Jurnal Penelitian Pendidikan Jurnal Riset Pendidikan Ekonomi Inovasi : Jurnal Ekonomi, Keuangan, dan Manajemen Journal of Economic, Bussines and Accounting (COSTING) Jurnal Manajemen Kesehatan Yayasan RS.Dr. Soetomo Jurnal Kesehatan Global Journal of Innovation in Business and Economics Idaarah: Jurnal Manajemen Pendidikan JURNAL MANAJEMEN Jurnal Wacana Ekonomi Management Studies and Entrepreneurship Journal (MSEJ) Jurnal Ilmiah Manajemen Kesatuan Bubungan Tinggi: Jurnal Pengabdian Masyarakat AKTUAL Cakrawala Repositori Imwi Jurnal Ilmiah Satyagraha Journal of Economics and Business UBS International Journal of Marketing and Human Resource Research Entrepreneur : Jurnal Bisnis Manajemen dan Kewirausahaan Jurnal Sains Manajemen Co-Value : Jurnal Ekonomi, Koperasi & Kewirausahaan Journal of Social Research Service Management Triangle : Jurnal Manajemen Jasa HEALTHY: Jurnal Inovasi Riset Ilmu Kesehatan Jurnal Ilmiah Kesehatan Masyarakat Research of Service Administration Health and Sains Healthys Jurnal Indonesia Sosial Sains Cerdika: Jurnal Ilmiah Indonesia Innovative: Journal Of Social Science Research Health Research Journal of Indonesia Jurnal Multidisiplin Sahombu Carmin: Journal of Community Service International Journal of Economics, Management and Accounting Journal of Knowledge Management JOURNAL OF Qualitative Health Research & Case Studies Reports VISA: Journal of Vision and Ideas Jurnal Penelitian Pendidikan Indonesia ManBiz: Journal of Management and Business Economic and Business Horizon Jurnal Cendekia Ilmiah Jurnal Pengabdian Kepada Masyarakat Indonesia Borneo Nursing Journal
Rian Andriani
, Universitas Adhirajasa Reswara Sanjaya
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Peran Media Sosial dalam Membangun Komunitas Pecinta Kopi: Peluang dan Tantangan Bagi Coffeepreneur Rian Andriani; Yen Efawati; Ade Mubarok; Tresna Budiarti
Carmin: Journal of Community Service Vol. 5 No. 2 (2025)
Publisher : Borneo Research and Education Center

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59329/carmin.v5i2.210

Abstract

This article discusses the development of MSME potential in Legok Harendong Village, Bandung Regency, through the use of social media and digital distribution. This area is famous for its honey orange commodities and Arabica and Robusta coffee, which thrive due to the hilly geographical conditions and the dominance of the community as farmers. However, limited infrastructure, digital literacy, and marketing strategies are the main challenges for MSMEs in developing their businesses. This community service activity aims to enhance the capacity of MSME actors, particularly Elgeha coffee entrepreneurs, through digital marketing socialization, social media content training (including Instagram, Facebook, and WhatsApp), and product catalog creation on e-commerce platforms. The approach used is Participatory Action Research (PAR), which is a collaborative approach that actively involves MSME actors in the process of identifying problems, training, and mentoring in digital marketing based on social media. The results show an increase in business knowledge and ability in using digital media for promotion and distribution. In addition, the formation of a coffee lover community is bold, which expands networks and market potential. This program shows that digital transformation at the village MSME level can be an effective strategy in strengthening competitiveness and accelerating local economic growth sustainably.
Strategi Pengelolaan Biaya Rawat Inap JKN Berpedoman Permenkes 03/2023 Lena Lena; Rian Andriani; Dasrun Hidayat; Erliany Syaodih
Journal of Knowledge Management Vol 19 No 1 (2025): Journal of Knowledge Management
Publisher : Fakultas Ekonomi Universitas Garut

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Abstract

Penelitian ini menganalisis strategi pengelolaan biaya rawat inap pasien Jaminan Kesehatan Nasional (JKN) yang berpedoman pada Peraturan Menteri Kesehatan (Permenkes) Nomor 3 Tahun 2023. Aturan baru ini membawa implikasi signifikan terhadap sistem reimbursement INA-CBG's, menuntut rumah sakit untuk mengoptimalkan efisiensi dan akurasi dalam perhitungan biaya. Strategi pengelolaan biaya yang diteliti meliputi peningkatan kualitas coding diagnosis dan prosedur, optimalisasi alur pelayanan klinis, serta pengawasan ketat terhadap penggunaan obat dan alat kesehatan. Menggunakan metode kualitatif dengan studi deskriptif, data dikumpulkan melalui wawancara dengan pihak manajemen keuangan, tim koder, dokter, perawat, dan staf terkait, serta analisis dokumen kebijakan internal dan data klaim. Temuan menunjukkan bahwa rumah sakit telah menerapkan strategi adaptif, seperti program edukasi coding berkelanjutan, penerapan protokol klinis berbasis bukti, dan penggunaan sistem informasi untuk monitoring biaya. Meskipun demikian, tantangan adaptasi terhadap perubahan regulasi yang cepat, resistensi praktik lama, dan perlunya investasi teknologi tetap menjadi isu krusial. Penelitian ini merekomendasikan sinergi antara manajemen klinis dan keuangan, serta pengembangan kapasitas SDM untuk mencapai pengelolaan biaya rawat inap JKN yang efektif dan efisien sesuai Permenkes 03/2023.
The Effect of Human Capital Efficiency (HCE), Return on Assets (ROA), Earnings Per Share (EPS), and Debt-to-Equity Ratio (DER) on Market Value Added (MVA) in IDX30 Companies Reni Arumsari; Rian Andriani; Mochammad Sukrisno Mardiyanto
Journal of Social Research Vol. 5 No. 6 (2026): Journal of Social Research
Publisher : International Journal Labs

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55324/josr.v5i6.3174

Abstract

This study aims to analyze the influence of Human Capital Efficiency (HCE), Return on Assets (ROA), Earnings per Share (EPS), and Debt-to-Equity Ratio (DER) on Market Value Added (MVA) in companies listed in the IDX30 index for the period 2020–2024. The phenomenon of negative MVA among large-capitalization companies underscores the importance of integrating financial and non-financial (human capital) performance indicators in corporate valuation. This research employed a quantitative approach using multiple linear regression analysis. The sample was selected using purposive sampling from IDX30 companies that consistently published financial statements throughout the observation period. The results indicate that Return on Assets (ROA) has a positive and significant effect on MVA. Conversely, Human Capital Efficiency (HCE) and Earnings per Share (EPS) have a negative and significant effect on MVA, while Debt-to-Equity Ratio (DER) shows no significant influence. These findings suggest that Indonesian capital market investors respond more favorably to profitability based on operational asset management (ROA) rather than human capital efficiency or the magnitude of earnings per share. The negative results for HCE and EPS signal that high human capital efficiency or earnings per share, if not accompanied by revenue growth, may be perceived negatively by the market. This study implies that management should prioritize operational asset optimization and long-term human capital investment rather than merely pursuing cost efficiency ratios.
Development of a Clinical Pathway Model in Increasing Income from BPJS Claims Andreuw Sunarjo; Erliany Syaodih; Rian Andriani
JPIM (Jurnal Penelitian Ilmu Manajemen) Vol 9 No 3 (2024): JPIM (Jurnal Penelitian Ilmu Manajemen)
Publisher : Universitas Islam Lamongan

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Abstract

Application Clinical Pathway in hospitals has been recognized as an effective strategy for improving the quality and efficiency of health services. This study aims to evaluate the effectiveness of Clinical Pathway implementation at Dustira Hospital TNI AD Cimahi, especially in the context of BPJS Health claims and the factors that influence its success. This research uses qualitative methods. The sampling technique uses technique scluster random sampling where the selection of the TNI AD Dustira Hospital was chosen randomly. This data was collected by means of questionnaire surveys, interviews and document analysis. The results of the research show that the implementation of Clinical Pathway is effective in increasing BPJS claim income, which is proven by the fact that in 2022 there was an increase in income in the following year in 2023.
Transformasi Kompetensi Perawat dan Optimalisasi Mini Conference dalam Meningkatkan Mutu Layanan Keperawatan I Wayan Tunjung; Rian Andriani; Rinawati Rinawati
Jurnal Manajemen Kesehatan Yayasan RS.Dr. Soetomo Vol 12, No 1 (2026): JMK Yayasan RS.Dr.Soetomo, April 2026
Publisher : STIKES Yayasan RS.Dr.Soetomo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29241/jmk.v12i1.2502

Abstract

Mutu layanan kesehatan menjadi perhatian utama masyarakat yang mengharapkan pelayanan optimal, layak, dan sesuai kebutuhan. Mutu tersebut dipengaruhi oleh berbagai faktor, terutama kompetensi tenaga kesehatan serta dukungan sistem yang memungkinkan pelayanan berlangsung cepat, tepat, efisien, dan efektif. Tujuan penelitian ini mengetahui pengaruh tingkat kompetensi perawat dan kegiatan Mini Conference terhadap mutu layanan di ruang rawat intensif RSUD Kota Mataram. Jenis penelitian yang digunakan kuantitatif, pendekatan survei analitik dan desain cross sectional. Populasi penelitian ini seluruh perawat di ruang rawat intensif di Rumah Sakit Umum Daerah Kota Matarang. Sampel sebanyak 82 orang dengan teknik total sampling. Intrumen yang digunakan berupa kuisioner tingkat kompetensi perawatan, kegiatan Mini Conference dan mutu layanan yang telah dilakukan uji validitas dan reliabilitas. Analisis data menggunakan uji regresi linier berganda, Uji T, Uji F, dan Uji Koefisien Determinan (R2). Nilai R Square 0,171 yang berarti tingkat kompetensi perawat dan kegiatan “Mini Conference” secara bersama sama memiliki pengaruh sebesar 17,1% terhadap mutu layanan.
Factors Influencing the Acceptance of Electronic Medical Records by Nurses: A Utaut Approach Qonita Isnu Nabila; Rian Andriani; Wahyuddin Bagenda
Economic and Business Horizon Vol. 4 No. 3 (2025): September
Publisher : LifeSciFi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54518/ebh.4.3.2025.1101

Abstract

The adoption of Electronic Medical Records (EMR) has become an essential strategy for hospitals to enhance operational efficiency and improve the accuracy of medical documentation. Nevertheless, the effectiveness of EMR implementation is influenced not only by technological infrastructure but also by the level of acceptance among users, particularly nurses who interact with the system on a daily basis. This study investigates nurses’ acceptance of EMR at Purbowangi General Hospital, Kebumen, by applying the Unified Theory of Acceptance and Use of Technology (UTAUT) framework. A quantitative survey design was employed, with data collected through questionnaires administered to all nurses actively using the EMR system. The study examined performance expectancy, effort expectancy, social influence, and facilitating conditions as independent variables, while behavioral intention and use behavior were treated as outcome variables. The data were analyzed using validity and reliability testing, followed by multiple linear regression analysis. The findings reveal that performance expectancy, effort expectancy, and social influence significantly and positively influence nurses’ intention to use EMR. In addition, behavioral intention was found to have a significant effect on actual EMR usage behavior. These results support the relevance of the UTAUT model in explaining technology acceptance in hospital environments and emphasize the need for effective training, user-friendly system design, and strong organizational support to promote sustainable EMR implementation.
The Effect of Career Development, Skills, and Job Evaluation on Employee Retention Muhammad Chairul; Rian Andriani; Rinawati Rinawati
Economic and Business Horizon Vol. 5 No. 2 (2026): March
Publisher : LifeSciFi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54518/ebh.5.2.2026.1102

Abstract

High turnover can disrupt operations, reduce service quality, and increase recruitment and training costs. Therefore, appropriate managerial strategies are essential to improve retention and support optimal healthcare facility operations. The purpose of this study was to determine the influence of career development, skills, and job evaluation on employee retention. This study aimed to examine the influence of career development, skills, and job evaluation on employee retention. A quantitative research approach was employed using a structured questionnaire distributed to 149 employees. Data were analyzed using multiple linear regression with SPSS. The results showed an F-test value of 0.000, meaning that career development, skills, and job evaluation together have a significant influence on employee retention. In addition, the T-test results obtained job evaluation (Sig. 0.000), skills (Sig. 0.000), and career development (Sig. 0.067). It was concluded that there was a significant influence of job evaluation and skills. Meanwhile, career development did not have a significant effect on employee retention. The study implies that hospital management should prioritize continuous training programs, competency enhancement initiatives, and objective performance evaluation systems to strengthen employee retention and maintain the quality and stability of healthcare services.
Capacity Building-Based Human Resource Quality Development Strategy for Primary Clinic Accreditation Cut Irna Rerianta; Rian Andriani; Rizki Adriansyah Rubini
Economic and Business Horizon Vol. 5 No. 3 (2026): May
Publisher : LifeSciFi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54518/ebh.5.3.2026.1103

Abstract

Primary Clinics serve as the first line of healthcare delivery, providing basic, promotive, and preventive services to the community. Meeting accreditation standards remains a persistent challenge for these facilities, particularly in the area of human resource quality. This study aimed to analyze the quality of human resources, identify supporting and inhibiting factors, and formulate a capacity-building-based human resource development strategy at Klinik Pratama Serambi Mojokerto, a relatively new primary clinic in Mojokerto Regency, East Java. A qualitative case study was conducted from August to October 2025, using in-depth interviews, direct observation, and document review. Thematic analysis was applied to identify patterns related to human resource quality, barriers, and development strategies. The findings indicate that the clinic has implemented a structured and competency-based human resource management system, covering workload-based planning, selective recruitment, targeted orientation, and continuous training. Strengths include complete staff qualifications, well-organized administration, and strong management commitment. Remaining gaps involve limited support staff, incomplete performance assessments, and undocumented internal audits. These findings suggest that integrating human resource planning, competency development, and systematic evaluation into a unified capacity-building framework can meaningfully support accreditation readiness, even in resource-limited settings. The results offer practical guidance for primary clinic managers and inform policy on accreditation support mechanisms for newly established facilities.
Competitive Strategies for Hospitals to Enhance Patient Loyalty at Mahkota Bidadari General Hospital in Langkat Regency, North Sumatra Sri Ramadani; Rian Andriani; Kahar Mulyani
Jurnal Indonesia Sosial Sains Vol. 7 No. 6 (2026): Jurnal Indonesia Sosial Sains
Publisher : CV. Publikasi Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59141/jiss.v7i6.2384

Abstract

Competition between hospitals is currently increasing as the public's demand for fast, comfortable, and quality health services grows. In this situation, hospitals need to have a clear competitive strategy to be able to maintain patient trust and preferences. Patient loyalty is not only influenced by the results of treatment, but also by the overall service experience, such as the attitude of health workers, the availability of facilities, the timeliness of services, and the ease of the administrative process. The higher the patient loyalty, the higher the hospital's competitiveness, because patient loyalty creates a sustained competitive advantage through repeat visits, competency resilience, and positive recommendations. The purpose of this study was to analyze the application of cost leadership, differentiation, and focus strategies at  RSU Mahkota Bidadari in order to increase patient loyalty. The research method used was descriptive with a qualitative approach, involving 4 resource persons from various hospital divisions such as the president director, service manager, doctor on duty and patients. RSU Mahkota Bidadari's competitiveness strategy in increasing patient loyalty is achieved through the integrated implementation of cost leadership, differentiation, and focus strategies by emphasizing standard-based service efficiency, humanistic and professional medical services, and consistency of service quality, thereby building patient trust, satisfaction, and loyalty in a sustainable manner. This research makes a theoretical contribution by expanding the understanding of the application of hospital competitiveness strategies in increasing patient loyalty, while integrating the concept of strategic management with health services.
The Effect of Polychronicity on Employee Engagement: Conditional Process of Job Satisfaction and Compensation Rian Andriani; Disman Disman
Journal of Economics, Business, and Accountancy Ventura Vol. 26 No. 1 (2023): April - July 2023
Publisher : Universitas Hayam Wuruk Perbanas

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14414/jebav.v26i1.3069

Abstract

The health industry has the third highest voluntary turnover rate in the world; thus, the degree of participation in the health industry is still relatively low. Low employee engagement continues to make employee engagement an intriguing issue of study, notably in Indonesia. According to a survey, 76% of employees are not engaged in their work. This study aims to investigate the effect of polychronicity on employee engagement with the conditional process of job satisfaction as a mediating variable and compensation as a moderating variable. Testing the model using the PROCESS statistical tool version 3.5, the sample was determined based on the Slovin formula so that 212 individuals participated in the study. According to the findings, compensation is effective in moderating the effect of polychronicity on job satisfaction, compensation is effective in moderating the effect of polychronicity on employee engagement, and compensation is effective in moderating the effect of job satisfaction on employee engagement. Each interaction is in a high category. The study implicates the result of the analysis of the conditional process model on the effect of polychronicity, job satisfaction, and compensation on employee engagement in the health industry.
Co-Authors A. Rohendi Achmad Dheni Suwardhani Achmad Dheni Suwardhani Ade Mubarok Ahmad Yassir Aldi Situngkir Situngkir Alicia Dipta Pranudia Andra Kurnianto Andreuw Sunarjo Angki Wibisono Asriansyah Asriansyah Ayu Saraswati Apsari Bambang Sukajie Bambang Sukajie Betharlitha Maharlika Budi Santoso Chairil M Noor Cokorda Gede Bagus Pradnyana Sanjaya Cut Irna Rerianta Dadang Kusnadi Dasrun Hidayat Deni Hermansyah Dewi Rosenni Sijabat Diah Ika Hastari Disman Disman Disman Disman Dominiques Reggy Marfilan Eeng Ahman, Eeng Elsa Indah Suryani Erliany Syaodih Fahmi Jahidah Islamy Fanny Agustina Hidayat Fanny Agustina Hidayat Fanny Fardiyani Feronica Melinda Muskitta Fransiska Sabu Kopong Gema Putra Bangsa I Gede Pramana Yogi Angestu I Made Kawiyasa I Wayan Tunjung Ign. Wiseto P. Agung Imam Sudirman Jemi Angga Ruhiat Jessica Yosalinata Kahar Mulyani Kartika Dewi Kristian Ismail Lena Lena Lia Nuramalia Maria Theresia Pinsasia Maxsi Ary Maxsi Ary Mayang Wulandari Mochammad Sukrisno Mardiyanto Mubaraq Juli Saputra Muhammad Chairul Muhammad Qaisha Arbey Nadira Aqilla Adzra Najip Hendra S Parino Nandang Komara Ni Putu Selly Octaviani Wahyudi Nico Nico Nisfi Ruwaidah Zahro Oke Andikarya Panggita Tria Oktaviani Purwadhi Purwadhi Purwadhi Purwadhi Purwadhi Purwadhi Purwadhi Purwadhi Purwadhi Qonita Isnu Nabila R Oke Andikarya Reni Arumsari Rinawati Rinawati Rinawati Rinawati Rinawati Rinawati Rinawati Risa Qohardita Risris Nurjaman Rita Zahara Rizki Adriansyah Rubini Rohendi Saparingga Dasti Putri Silvia Sudjadi Sri Ramadani Sukajie, Bambang Syarifuddin , Didin Tresna Budiarti Veranita, Mira Wahyuddin Bagenda Willma Fauzzia Willma Fauzzia Willma Fauzzia Wiseto P. Agung Yani Restiani Widjaja, Yani Restiani Yen Efawati Yuga Friatna Yuniati Lestari Zahrotunnisa Arizky Zakiyatun Murtafi'ah Hamzah