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All Journal JDM (Jurnal Dinamika Manajemen) BISMA (Bisma dan Manajemen) Journal of Business & Banking Journal of Indonesian Economy and Business Ikonomika : Jurnal Ekonomi dan Bisnis Islam EKSPANSI JBMP (Jurnal Bisnis, Manajemen dan Perbankan) Kinetik: Game Technology, Information System, Computer Network, Computing, Electronics, and Control JURNAL NUSANTARA APLIKASI MANAJEMEN BISNIS AL-TANZIM : JURNAL MANAJEMEN PENDIDIKAN ISLAM ISOQUANT : Jurnal Ekonomi, Manajemen dan Akuntansi Justisia Ekonomika BALANCE: Economic, Business, Management and Accounting Journal BASKARA: Journal of Business and Entrepreneurship Jurnal Manajemen Bisnis EMBISS: Jurnal Ekonomi, Manajemen, Bisnis, Sosial International Journal Software Engineering and Computer Science (IJSECS) Improvement: Jurnal Manajemen dan Bisnis Jurnal DIALEKTIKA : Jurnal Ilmu Sosial BISMA (Bisnis dan Manajemen) Sustainability Science and Resources Takuana: Jurnal Pendidikan, Sains, dan Humaniora Golden Ratio of Data in Summary Innovative: Journal Of Social Science Research Jurnal Manajemen dan Ekonomi Kreatif Center of Economic Students Journal (CSEJ) Journal Business and Management Journal of Innovative and Creativity JIMEK Jurnal Manajemen, Bisnis dan Kewirausahaan Proceeding UMSurabaya
Sentot Imam Wahjono
Universtitas Muhammadiyah Surabaya
Agriculture, Biological Sciences & Forestry Arts Humanities Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Electrical & Electronics Engineering Energy Engineering Environmental Science Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Mathematics Public Health Social Sciences Other

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Pengaruh Shopee Paylater terhadap Perilaku Konsumtif Masyarakat di Surabaya Suci Amalia Permata S; Nakhla Aliyah Fitri; Sentot Imam Wahjono
Journal of Innovative and Creativity Vol. 5 No. 2 (2025)
Publisher : Fakultas Ilmu Pendidikan Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/joecy.v5i2.245

Abstract

Penggunaan Shopee PayLater sebagai metode pembayaran digital semakin populer di kalangan masyarakat, terutama di kota-kota besar seperti Surabaya, Jakarta, Bandung, dan lain sebagainya. Tidak hanya di kota - kota besar, di pelosok sekalipun banyak penggunanya karena kemudahan yang ditawarkan oleh Shopee PayLater. Kemudahan dalam mengakses, menggunakan hingga tenggat waktu yang diberikan membuat Shopee PayLater banyak peminatnya. Penelitian ini bertujuan untuk mengetahui pengaruh Shopee PayLater terhadap perilaku konsumtif masyarakat di Surabaya. Metode penelitian yang digunakan adalah survei dengan sampel sebanyak 50 responden yang menggunakan Shopee PayLater. Hasil penelitian menunjukkan bahwa Shopee PayLater memiliki pengaruh signifikan terhadap peningkatan perilaku konsumtif masyarakat di Surabaya, terutama dalam hal pembelian barang-barang yang tidak esensial.
Dampak Kualitas Layanan terhadap Kepuasan Pengguna Mobile Banking Di Bandung Wilayah Jawa Barat Nadya Nur Kholifah; Gabi Anggela Stepani; Sentot Imam Wahjono
Journal of Innovative and Creativity Vol. 5 No. 2 (2025)
Publisher : Fakultas Ilmu Pendidikan Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/joecy.v5i2.290

Abstract

Kemajuan teknologi turut mendorong sektor perbankan untuk mengadopsi inovasi yang dapat mempermudah nasabah dalam bertransaksi. Salah satu layanan yang kini menjadi perhatian adalah mobile banking. Penelitian ini menggunakan metode deskriptif dengan pengumpulan data melalui penyebaran kuesioner kepada 273 responden pengguna layanan mobile banking, dengan teknik nonprobability sampling. Penelitian mengacu pada 14 variabel dalam Technology Acceptance Model (TAM) yang telah dikembangkan, kemudian dilakukan analisis faktor terhadap variabel-variabel tersebut. Hasilnya, ditemukan dua faktor baru yang memengaruhi penggunaan layanan mobile banking, yaitu Flexibility and Bank Image serta Perceived Benefit.
Pengaruh Kepercayaan Konsumen terhadap Pembayaran Digital Qris pada CV Printku Tihani Nafa Az Zahro; Nisa Novia; Sentot Imam Wahjono
Journal of Innovative and Creativity Vol. 5 No. 2 (2025)
Publisher : Fakultas Ilmu Pendidikan Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/joecy.v5i2.434

Abstract

Kepercayaan konsumen memainkan peran krusial dalam adopsi pembayaran digital, termasuk sistem QRIS yang semakin populer di Indonesia. Penelitian ini bertujuan untuk menganalisis sejauh mana kepercayaan konsumen memengaruhi keputusan mereka dalam menggunakan QRIS sebagai metode pembayaran di CV Printku. Metode penelitian yang digunakan adalah pendekatan kuantitatif dengan pengumpulan data melalui survei kepada pelanggan CV Printku. Hasil penelitian menunjukkan bahwa faktor keamanan, kemudahan, dan pengalaman transaksi sebelumnya berkontribusi signifikan terhadap tingkat kepercayaan dan kesediaan konsumen dalam beralih ke pembayaran digital QRIS. Implikasi dari penelitian ini dapat digunakan oleh pelaku usaha untuk meningkatkan strategi pemasaran dan pelayanan guna memperkuat kepercayaan pelanggan dalam transaksi digital.
Pengaruh motivasi dan kepemimpinan terhadap kepuasan kerja karyawan pada agensi pemasaran produk cabang Surabaya Purwanto, eko; Wahjono, Sentot Imam; Dahruji
Journal Business and Management Vol. 1 No. 2 (2023): Journal Business and Management (Oktober 2023)
Publisher : Departemen Manajemen Fakultas Ekonomi dan Bisnis Universitas HKBP Nommensen

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51622/jbm.v1i2.1997

Abstract

Sumber daya manusia merupakan aset penting bagi organisasi. sumber daya manusia yang berkompeten dapat membantu perusahaan dalam mencapai visi dan misi. Maka dari itu perusahaan perlu memperhatikan tentang kepuasan kerja karyawa. Tujuan penelitian dilakukan adalah untuk mengetahui pengaruh motivasi dan kepemimpinan terhadap kepuasan kerja karyawan pada agensi pemasaran produk. Terdapat tiga hipotesis yang akan diuji dalam penelitian ini, 1. Motivasi berpengaruh positif dan signifikan terhadap kepuasan kerja kerja, 2. Kepemimpinan berpengaruh positif dan signifikan terhadap kepuasan kerja karyawan, 3. Motivasi dan kepemimpinan berpengaruh positif dan signifikan secara simultan terhadap kepuasan kerja karyawan. Teori motivasi yang dipakai dalam penelitian ini adalah teori David McClelland. Teori kepemimpinan yang dipakai dalam penelitian ini adalah teori Continum (Tanumbaum dan Scimith). Jenis metode penelitian yang digunakan adalah kuantitatif deskriptif yang menitikberatkan pada pengujian hipotesis dan didasarkan pada data-data yang diperoleh dari penyebaran kuesioner. Populasi pada agensi ini sebanyak 30 karyawan. Penelitian ini menggunakan sampling jenuh (semua populasi menjadi obyek penelitian) yaitu sebanyak 30 responden. Dari hasil pengumpulan dan pengukuran akan diolah dengan program SPSS versi 22. Hasil dari penelitian ini menunjukkan bahwa untuk hipotesis pertama terjadi pengaruh positif (0,399) dan signifikan (0,021) antara motivasi dengan kepuasan kerja karyawan, maka hipotesis pertama dapat diterima. Hipotesis kedua menjelaskan kepemimpinan berpengaruh positif (0,312) dan tidak signifikan (0,067) terhadap kepuasan kerja karyawan, maka hipotesis kedua ditolak. Hipotesis ketiga menjelaskan motivasi dan kepemimpinan secara simultan berpengaruh positif (0,305) dan signifikan (0,007), maka hipotesis ketiga diterima. Penelitian ini menunjukkan bahwa motivasi dan kepemimpinan itu sangat penting dalam mempengaruhi kepuasan kerja karyawan, diharapkan seroang manajer dapat memberi motivasi kepada karyawannya dan dapat mendelegasikan tugasnya secara efektif .
Superior Organizational Culture Improves Performance at PT. Kereta Api Indonesia (Persero) Mufida, Alfriana Zahru; Sari, Rita Irma; Wahjono, Sentot Imam
Golden Ratio of Data in Summary Vol. 5 No. 3 (2025): May - July
Publisher : Manunggal Halim Jaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52970/grdis.v5i3.1241

Abstract

Organizational culture plays a vital role in shaping organizational members' beliefs, attitudes, and behaviors. Its influence can be seen through team member performance, which reflects their attitude towards the company. Good performance not only benefits the company but also benefits the employees themselves. This study explores the organizational culture's influence on employee performance at PT Kereta Api Indonesia (Persero). The method used in this research is qualitative with a descriptive approach. Data collection was conducted through library research, which involved analyzing relevant literature, such as papers, books, and other writings related to the problem under study. From the analysis conducted, it was found that the organizational culture at PT Kereta Api Indonesia (Persero) was excellent. In addition, the company's performance has also shown excellent results. Thus, it can be concluded that organizational culture positively and significantly influences employee performance at PT Kereta Api Indonesia (Persero).
Organizational Structure of Private Higher Education Institutions and Their Development Patterns Sa’diyah, Rifka Rofidah; Aprilya, Eka; Wahjono, Sentot Imam
Golden Ratio of Data in Summary Vol. 5 No. 3 (2025): May - July
Publisher : Manunggal Halim Jaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52970/grdis.v5i3.1254

Abstract

Organizational structure is a framework that regulates the relationship between parts in an organization to achieve common goals. In higher education, organizational structure is important in determining operational effectiveness and achieving the institution's vision. This study discusses the patterns or methods used in developing organizational structures at the University of Indonesia Maju (UIMA) in response to the change from the Indonesian Health Sciences College (STIKIM) to a university. The study aimed to understand the basics of compiling organizational structures at UIMA. The method used was a qualitative approach. The study results showed that the development of organizational structures at UIMA followed Mintzberg's theoretical guidelines, which consisted of five elements: The Strategic Apex, The Middle Line, The Technostructure, The Support Staff, and The Operating Core. Therefore, it can be concluded that this study confirms that UIMA's organizational structure is based on Mintzberg's theory, and further evaluations regarding the effectiveness of organizational structures in achieving UIMA's vision are recommended.
The Effect of Transformational Leadership on Gojek Organizational Culture on Driver Partner Work Flexibility Asmawati, A.; Zahara, Chintya; Wahjono, Sentot Imam
Golden Ratio of Data in Summary Vol. 5 No. 3 (2025): May - July
Publisher : Manunggal Halim Jaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52970/grdis.v5i3.1255

Abstract

Indonesia's annual digital economic growth of 11% encourages Gojek to create an inclusive work ecosystem for more than 3.1 million driver partners. This study analyzes the influence of transformational leadership on Gojek's organizational culture and its impact on driver partner performance. The method used is a qualitative case study analyzing various written sources, including scientific articles, books, credible opinions, and company policy documents. The results showed that Gojek's transformational leadership succeeded in forming an inclusive and collaborative organizational culture, thus increasing the motivation and performance of driver partners. However, the work flexibility offered still faces challenges in the form of income uncertainty. This study recommends a performance-based incentive system and reward-based training to balance flexibility with optimal performance achievement. The findings are expected to serve as a practical reference for companies in creating a productive and sustainable work environment.
Organizational Culture Dynamics and Work Motivation in Improving Employee Performance at PT. Telkom Indonesia Putri, Yuli Anika; Samtani, Rachel Dwi; Wahjono, Sentot Imam
Golden Ratio of Data in Summary Vol. 5 No. 3 (2025): May - July
Publisher : Manunggal Halim Jaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52970/grdis.v5i3.1260

Abstract

This study aims to analyze how PT Telkom Indonesia's organizational culture and work motivation affect employee performance. A literature study using a descriptive qualitative approach found that applying corporate values and implementing a performance and welfare-based work motivation system have significantly increased employee loyalty and productivity through cultural transformation. A structured competency and performance evaluation system based on the Individual Performance System (IPS) also improves the achievement of organizational goals. By combining these three components, beneficial synergies were created that helped the digital transformation of the business succeed and provide a long-term competitive advantage. The results of this study highlight the importance of a comprehensive approach to HR management to meet the changing demands of the telecommunications sector.
Exploring the Relationship Between Organizational Behavior and Job Satisfaction: Analysis Qualitative from PT. Mayora, TBK Vadilla, Anatasya Eka; Fitria, Dinda; Wahjono, Sentot Imam
Golden Ratio of Data in Summary Vol. 5 No. 3 (2025): May - July
Publisher : Manunggal Halim Jaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52970/grdis.v5i3.1261

Abstract

The purpose of this study is to evaluate the relationship between organizational behavior and job satisfaction at PT Mayora Indah Tbk. This study uses a qualitative descriptive approach and employs a literature review method, based on several previous journals and research reports. The results of the study indicate that the relationship between organizational behavior and job satisfaction shows that positive organizational behavior increases job satisfaction, which in turn can increase employee productivity and loyalty. These results help the management of PT. Mayora Indah Tbk develop better strategies to create a friendly work environment. It is hoped that this study will serve as a reference for further research on the relationship between organizational behavior and job satisfaction in various industries.
Analysis of Leadership Style on Employee Job Satisfaction Level at PT. Indofood CBP Sukses Makmur Tbk Zidayatullah, Muhammad Hamid; Al Qowiy , Dafa Rasendriya; Wahjono, Sentot Imam
Golden Ratio of Data in Summary Vol. 5 No. 3 (2025): May - July
Publisher : Manunggal Halim Jaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52970/grdis.v5i3.1280

Abstract

This study aims to analyze how the company's leadership style affects the level of job satisfaction of employees of PT Indofood CBP Sukses Makmur Tbk. An organization's leadership style significantly impacts employees' job satisfaction, which affects business performance. Based on the research findings, job satisfaction of PT Indofood CBP Sukses Makmur Tbk employees is positively and significantly influenced by transformational and transactional leadership styles. Job satisfaction can be improved by leaders who provide clear instructions, emotional support, and involve employees in decision-making. In addition, PT Indofood applies a mixture of participative and directive-supportive leadership philosophies, successfully creating a positive work atmosphere and increasing team member motivation and loyalty. The company prioritizes job satisfaction by creating a supportive environment through a fair appreciation system, clear regulations, proportional workload distribution, and appropriate incentives.
Co-Authors Aan Saputra Abbas, Ahmad Adi Pramono Adinda Eka Rahmawati Adinda Fitri Nur Karomah Ageng Samudera Agustinu Tri Atmojo Ahmad Abbas Ahmad Saifullah Aisyah Mutiara Ramadhan Akhmad Chaerul Alvi Al Qowiy , Dafa Rasendriya Alamin, Muhammad Salman Bintang Rahmat Alamsyah, Thoriq Alfarizi, Rafly Alfian Rizki Badarudin Amalia Wilda Ananda Putri Nabila Anggraeni, Novita Fena Anis Rahmawati Ningrum Anna Marina Aprilya, Eka Aqsa, Arsyid Fadillah Arisandi Arisandi Arsana Indah Salsabillah Asmawati, A. Aufi Nur Masita Aulia Dila Agustina Awang, Risqi Ayaz, Mohammad Bagus Dwi Priyanto Bilal Baswedan Bima Sholihul Umam Brillian Yogi Al Ghifari Budi Wahyu Mahardhika Bulan Ajeng Rayhana Dahruji Dahruji Dahruji Darwis Dahlan Desipradani, Gita Dhea Salsabilla Dicky Hikam Azzuhdi Dieky Firdaus Kurniawan Dini Nur Ardila Dita Alifyah Asmara Djunarto Dwy Evanda Eko Purwanto Erni Eryanti Fadia Azahra Faisal Arief Akhmad Prasojo Fajri, Muhammad Alaika Fam Soo Fen Fam, Soo-Fen Fam, Soo-Fen Fani Tsania Putri Farrel Ariefandy Radhiya Haqqi Fen, Fam Soo Ferdy Husni Nurdin Firmansyah Firmansyah Fitria, Dinda Gabi Anggela Stepani Gambong Dwi Prakoso Halima Halima Helmi Helmi Hemy Maulana Henandiva Adiel Herlinda Putri Hidayat, Mohammad Wahyu Dwi Hindarto, Djarot Husna, Miftahul Idrawahyuni Idrawahyuni Idrawahyuni, Idrawahyuni Ilham Hilwa Zulfikar Ilham Leosta Attoillah Indah, Capriyan Latara Iqbal Bagaswara Irgi Achmad Farezi Isfahan Ali Darmawan Ismail Rasulong Ivana Meilisa Jaelani, Muhammad Noer Qamaruddin Jaesi Winda Kurniawati Jalaludin Rabbani Jati Wahyuningsih Johan Tri Arifin Judijanto, Loso Kurnoawati, Tri Luliana Riantika Putri M Sulton Rosyid Birul Walidain M. Yahya Al-Farabi Maf’ula Nurhidayah Maharani, Puan Mahendra Satria Zulkarnain Maretasari, Rina Mario Dwi Putra Marsa Duo Cikita Maulia, Hera Restika Maya Mustika Sari Maziah kholidia Medy Idrian Witrisna Miftah Farid Affandi Miftahul Husna Misbahul Millah Moch Berlian Ananda Kharisma Moch Dwi Toby Mohammad Ayaz Mohammad Rizky Ramdhani Mohammad Wahyu Dwi Hidayat Muarrofah Muarrofah, Muarrofah Mubarok, Rizky Mufida, Alfriana Zahru Muhammad afrizal Muhammad Alfin Putra Mulya Muhammad Fadil Prakoso Muhammad Fadil Prakoso Muhammad Fatih Nurrohman Muhammad Fauzan Adhima Subianto Muhammad Furqon Muhammad Hafizan Muhammad Ilham Prayogo Muhammad Makdum Ibrahim Muhammad Rafli Reyhan Dwi Putranto Muhammad Rayhan Budiman Muhammad Rayhan Yasser Nento Muhtady, Nazhir Hafni Nadia Charissa Nadya Furi Karinda Nadya Nur Kholifah Nakhla Aliyah Fitri Nashihatus Saidah Nauval Buya Dwi andhika Ningsih, Widya Kurniawati Nisa Novia Nonita Rahmatiyah Arfianty Norman Diaz Brahmantio Nur Choidah Nuris Fitra Alamsyah Nurullaili Mauliddah Oktavia Anggraini Oktaviani, Marista Putri Nur Shovia Putri, Nadhiyatul Aulia Putri, Yuli Anika Rabbani, Jalaludin Rabbina, Hammi Nikma Rafli Aldo Adriano Rahayu Lutfifa Rahim, Ahmad Ghulam Amrullah Ramadhani, Muhammad Razan, Hilmy Regal Galih Sabala Renata Aulia Zahra Hapsari Reyza Shafira Riki Kurniawan Riko Bagus Prakoso Rini Rini Falensia Riski Yuliana Risqi Awang Rizki , Moch Rizki Wakhida Kusuma Wardani Rizky Mubarok Rosyihan ihza firdaus Rovieana Rosady Sabri Balafif Safiudin, Frumeyza Chabella Sahila, Nasywania Risfa Sakhroni, Imam Salim, Rizhfa Amalia Rahmadani Samsul Hadi Samsul Rizal Samtani, Rachel Dwi Santoso, Oktavia Artikawati saputra, aan Saputra, Yusril Handardi Saputra Sari, Rita Irma Satrio Habibullah Sa’diyah, Rifka Rofidah Sekar Ayu Rofiani Sekar Galuh Septyawati Septy Ayu Ladhuri Setio Dharma Negara Siti Salbiyah Soo Fen Fam Soo, Jia Hui Soo, Jia Hui Soo-Fen Fam Sri Astini Suci Amalia Permata S Syamsul Hidayat Talitha Marcella Salsabila Teguh Santoso Thahir Lenamah Thalita Aprilia Syahputra Tihani Nafa Az Zahro Titis Rahayu Tri Danarti Tri Kurniawati Ulfiyah Qutratun Nada Umi Fatimatus zahro Vadilla, Anatasya Eka Valensia Marsha Agustin Vio Berjian Virza Setya Almindanu Wa Ode Rayyani Wahidah, Roisatul Walidain, M. Sulton Rosyid Birrul Walidul Muharrom Wardhana, Andi warsidi warsidi WIDAYAT - Wildan Alamudi Wildan hafiz Yadila Fany Asrofi Yanuar Azka Amali Yazid Jamaludin Al Azhar Yazid Jamaludin Al-Azhar Yaziid Akmal Gymnastiar Wijaya Zahara, Chintya Zidayatullah, Muhammad Hamid