Article Per Year (5 Year)
p-Index From 2021 - 2026
5.6
P-Index
This Author published in this journals
All Journal PROSIDING SEMINAR NASIONAL Jurnal Keperawatan Indonesia Majalah Keperawatan Unpad Jurnal Kedokteran Brawijaya Jurnal Keperawatan Jiwa (JKJ): Persatuan Perawat Nasional Indonesia Jurnal Keperawatan Soedirman (The Soedirman Journal of Nursing) AdMathEdu : Jurnal Ilmiah Pendidikan Matematika, Ilmu Matematika dan Matematika Terapan Journal on Mathematics Education (JME) Journal on Mathematics Education (JME) JURNAL DERIVAT: JURNAL MATEMATIKA DAN PENDIDIKAN MATEMATIKA Jurnal NERS Jurnal Elemen Journal of Research and Advances in Mathematics Education IJIET (International Journal of Indonesian Education and Teaching) Jurnal Penelitian Kesehatan Suara Forikes Belitung Nursing Journal IndoMath: Indonesia Mathematics Education Jurnal Keperawatan Muhammadiyah Jurnal Kesehatan Manarang Media Ilmu Kesehatan Jurnal Endurance: Kajian Ilmiah Problema Kesehatan Ensiklopedia of Journal International Journal of Nursing and Health Services (IJNHS) Faletehan Health Journal JIK- JURNAL ILMU KESEHATAN Jurnal Keperawatan Suaka Insan Jurnal Ilmu Keperawatan Jiwa Jurnal Ilmu Kesehatan Bhakti Husada: Health Sciences Journal JPP Jurnal Kesehatan Poltekkes Palembang Jurnal JKFT Jurnal Ilmiah Keperawatan Indonesia (JIKI) Syntax Idea Jurnal Ilmiah Permas: Jurnal Ilmiah STIKES Kendal Jurnal Kesehatan Journal of Telenursing (JOTING) Jurnal Aisyah : Jurnal Ilmu Kesehatan Indonesian Journal of Global Health research Jurnal Ilmu Keperawatan dan Kebidanan Nursing and Health Sciences Journal (NHSJ) Jurnal Ilmu Kesehatan Insan Sehat Jurnal Kesehatan Dinamika Kesehatan: Jurnal Kebidanan dan Keperawatan Edumatica: Jurnal Pendidikan Matematika Indonesian Nursing Journal of Education and Clinic (Jurnal Pendidikan dan Praktik Keperawatan Indonesia) DUNIA KEPERAWATAN: JURNAL KEPERAWATAN DAN KESEHATAN Jurnal Keperawatan Journal of Public Health and Pharmacy JRAMathEdu (Journal of Research and Advances in Mathematics Education) Poltekita: Jurnal Ilmu Kesehatan Malahayati International Journal of Nursing and Health Science Journal on Mathematics Education Jurnal Info Kesehatan Kesmas: Jurnal Kesehatan Masyarakat Nasional (National Public Health Journal)
Achir Yani S. Hamid
Fakultas Ilmu Keperawatan Universitas Indonesia
Aerospace Engineering Agriculture, Biological Sciences & Forestry Arts Humanities Automotive Engineering Biochemistry, Genetics & Molecular Biology Chemical Engineering, Chemistry & Bioengineering Chemistry Computer Science & IT Dentistry Education Environmental Science Health Professions Immunology & microbiology Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Mathematics Medicine & Pharmacology Neuroscience Nursing Public Health Social Sciences Veterinary Other

Published : 110 Documents Claim Missing Document
Claim Missing Document
Check
Articles

Found 1 Documents
Search
Journal : Syntax Idea

 1 
Faktor-Faktor Sistem Admisi yang Berhubungan dengan Kepuasan Pasien yang Pertama Kali Dirawat di RSUD X Norsehan Norsehan; Achir Yani S. Hamid; Muhammad Anshari
Syntax Idea 1760-1778
Publisher : Ridwan Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.46799/syntax-idea.v5i11.2546

Abstract

In a service institution such as a hospital, there is a significant correlation between service and patient satisfaction, this is an important component as information in efforts to improve hospital services. The patient admission process is often considered the front-line experience in healthcare facilities. A positive first impression between staff and patient is important to ensure a positive patient experience. Patient acceptance standards starting from the registration of new patients need to pay attention to the factors of staff acceptance, reception methods, pleasant waiting rooms, effective waiting times and handing over of patients to the treatment room. The purpose of this study was to obtain an overview of the relationship between factors (reception staff, patient admissions, waiting room conditions, waiting time, and the handover process with patient satisfaction. The study design was descriptive correlational, with a cross sectional study approach, looking at the influence of the admission system on patient satisfaction.A total sample of 82 respondents, taken using purposive sampling technique. Through the process of identifying and calculating the results of the study, the majority of respondents were satisfied with the admission process, and there was a significant relationship between the admission process (acceptance of staff, method of admission, waiting room, waiting time, and handover) with patient satisfaction. The results of the analysis on all satisfaction dimensions (tangible, reliable, responsiveness, assurance, and empathy) have a value lower than the 0.05 significance level, indicating a strong relationship between the admission process and patient satisfaction. Thus, from the results of the study in this study, it was found that in all aspects which include: reception, reception method, waiting room, waiting time and patient acceptance have an effect on patient satisfaction.
Co-Authors Abdul Gowi Abdul Wakhid Agung Waluyo Agus Setiawan Agus Waluyo Agus Waluyo, Agus Ahmad Watik Pratiknya Anggoh, Sophia Euodia Anny Rosiana Masithoh Anny Rosiana Masithoh Anton Surya Prasetya Apri Rahma Dewi Arianti, Diana Arini, Larasuci Awatiful Azza Azhari, Nanang Khosim Bambang Budi Siswanto Beni Utomo Budi Anna Keliat Dahlia, Debie - Dewi Gayatri DEWI IRAWATI Dwi Dahlia Susanti Dwi Heppy Rochmawati Dwiyantoro, Dwiyantoro E.P., Yossie Susanti Ede Surya Darmawan Edi Purnomo Edy Wuryanto Ellya Qolina Emi Wuri Wuryaningsih Emilia Puspitasari S Endar Cahyawati Erti Ikhtiarini Dewi Erwina, Ira Etty Rekawati Evi Martha Fajriyati Nur Azizah Fauzan Alfikrie Fauziah Fauziah Feri Fernandes Fernandes, Feri Ferry Efendi Firman Hidayat Gipta Galih Widodo Giyaningtyas, Ika Juita Guzon, Angela Fatima H. Hapsah Hapsah Hargiana, Giur Helen, Helen Henny Permatasari Herni Susanti Hongki Julie I Ketut Budaya I Ketut Suada Ice Yulia W Ice Yulia W Ice Yulia Wardani Imami Nur Rachmawati Jovitha Indah Gisbtarani Junaiti Sahar Kartikasari, Ida Ayu Kusnadi, Rudi Kuswantoro Rusca Putra Laksono Trisnantoro Luknis Sabri Luknis Sabri Luknis Subri MARIA BINTANG Maria Suci Apriani Maria Turnip Muhamad Irfanudin Muhamad Irfanudin Muhammad Anshari Muhammad Anshari, Muhammad Muhammad Hadi Muhammad Syafwani Mujahidah, Zakiyah Muliyadi Muliyadi Muri Cahyono Purba Mustikasari - Mustikasari Mustikasari Mustikasari Mustikasari Mustikasari Mustikasari Mustikasari, Nasrah Halim Noor, Mahdian Norsehan Norsehan Norsehan, Norsehan Novy H.C. Daulima Novy Helena Chatarina Daulima Nur Azizah, Fajriyati Nur Oktavia Hidayati Nurhalimah Nurhalimah Nurmagandi, Boby Nursalam Nursalam P, Yossie Susanti E Pardede, Jek Amidos Purwadi Purwadi Rahmawati, Rahmawati Ratna Aryani Reflin Mahmud Reza Fajar Amalia Ria Utami Panjaitan Riris Ocktryna Silitonga Rislah Dibah Royani Royani Rudhito, Marcellynis Andy S, Emilia Puspitasari Safitri, Aisyah Safitri, Aisyah Sari, Ni Luh Putu Dian Yunita Setyowati Setyowati Silitonga, Riris Ocktryna Sitti Maesuri Patahudin Sri Burhani Putri Sri Endriyani Sri Maryatun Sri Yulia Stephani Rangga Larasati Stephani Rangga Larasati, Stephani Rangga Sudijanto Kamso Susanti Niman Sutoto Sutoto Suyatno, S Syafwani, M Syafwani, M. Syarli, Setiadi Tati Suryati Tengku Riza Zarzani N Titin Ungsianik Tiveni Elisabhet Toar JM Lalisang Tuti Nuraini Tutik Sri Hariyati Wicaturatmashudi, Sukma Widyatuti Winahayu, Neng Esti Winda Ratna Wulan Winiarty, Yayoe Wiwin Wiarsih Yanti Apriyanti Yati Afiyanti Yossi Susanti Eka Putri Yossie Susanti E P Yossie Susanti E.P. Yossie Susanti Eka Putri zakiyah mista Zulhaini Sartika A. Pulungan