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All Journal Jurnal Ekonomi, Bisnis dan Kewirausahaan (JEBIK) International Journal of Education JURNAL ILMU MANAJEMEN DAN BISNIS LOKABASA REFLEKSI EDUKATIKA Jurnal Pendidikan Usia Dini Jurnal Terapan Ilmu Keolahragaan Jurnal Pendidikan Olah Raga Kinestetik : Jurnal Ilmiah Pendidikan Jasmani JOURNAL SPORT AREA Al Qalam: Jurnal Ilmiah Keagamaan dan Kemasyarakatan AkMen JURNAL ILMIAH International Journal of Social Science and Business Walisongo Journal of Chemistry Jurnal SPORTIF : Jurnal Penelitian Pembelajaran JKPK (Jurnal Kimia dan Pendidikan Kimia) LAYAR: Jurnal Ilmiah Seni Media Rekam Riyadhoh : Jurnal Pendidikan Olahraga Loa : Jurnal Ketatabahasaan dan Kesusastraan Jurnal PORKES PINISI Discretion Review Nobel Management Review Wacana : Jurnal Bahasa, Seni, dan Pengajaran DIMASATRA Physical Therapy Journal of Indonesia Delta-Phi Jurnal Pendidikan Matematika Maddana: Jurnal Pengabdian Kepada Masyarakat Jurnal Ikadbudi : Jurnal Ilmiah Bahasa, Sastra, dan Budaya Daerah
Hernawan Hernawan
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Religion Arts Humanities Chemical Engineering, Chemistry & Bioengineering Chemistry Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Electrical & Electronics Engineering Environmental Science Health Professions Languange, Linguistic, Communication & Media Mathematics Medicine & Pharmacology Neuroscience Nursing Physics Public Health Social Sciences Other

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Journal : PINISI Discretion Review

 1 
Digital Innovation in Public Services: A Case Study of Digital Platform Implementation in South Sulawesi Hernawan, Hernawan
PINISI Discretion Review Volume 8, Issue 1, September 2024
Publisher : Universitas Negeri Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26858/pdr.v8i1.71161

Abstract

Digital innovation has become a key driver in transforming public services, enhancing efficiency, transparency, and accessibility. Governments worldwide, including Indonesia, have increasingly adopted digital platforms to streamline administrative processes and improve service delivery. This study examines the implementation of digital platforms in South Sulawesi’s public services, identifying their benefits and challenges while exploring solutions for sustainable digital governance. A qualitative case study approach was employed, utilizing semi-structured interviews with key stakeholders, document analysis, and field observations. Participants included government officials, IT developers, and end-users such as citizens and service providers. The study analyzed various digital platforms used for administrative services, tax payments, and public complaints management, highlighting both successes and limitations. The findings indicate that digital platforms have significantly improved administrative efficiency and citizen engagement by reducing bureaucratic bottlenecks and increasing service transparency. However, challenges persist, particularly the digital divide, where limited infrastructure and digital literacy hinder adoption, especially in rural areas. System integration issues were also observed, as some platforms lack interoperability with government databases, leading to inefficiencies. Additionally, cybersecurity concerns remain a major risk, with inadequate data protection exposing sensitive citizen information. To ensure the sustainability of digital governance, this study highlights the importance of capacity-building programs, infrastructure development, and regulatory frameworks. Strengthening public-private partnerships and integrating citizen feedback mechanisms are also critical for optimizing digital service delivery. Ultimately, a strategic, inclusive, and well-integrated approach is necessary to maximize digital platform benefits and drive long-term improvements in public service governance.
Determinants of Investment Implementation Barriers In South Sulawesi Province Hernawan, Hernawan
PINISI Discretion Review Volume 7, Issue 1, September 2023
Publisher : Universitas Negeri Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26858/pdr.v7i2.60757

Abstract

This research aims to study and analyse the determinant factors that become obstacles in the implementation of investment in South Sulawesi Province. The research method used is descriptive qualitative research supported by several data such as observation data, interviews and policy documents. The results showed that the determinant factors that become obstacles in the implementation of investment in South Sulawesi Province are; (1) The number of Actors involved, both at the central and provincial and district/city levels, making communication in decision-making more complicated, (2) The inherent complexity of investment, which includes financing, procurement of machinery, procurement of raw materials and land acquisition, (3) The level of decision-making that is too long at the trilateral level and at the interchem level, both in the granting of principle licences, recommendations from relevant technical departments, licences to grant fiscal and non-fiscal facilities, both at the central, provincial and regency/municipal levels, (4) Time and leadership changes, changes in leadership (President, Minister, Governor and Regent/Mayor) resulting in policy changes and legal uncertainty. 
Co-Authors Abd. Rasyid Syamsuri Abrasyi, Rendy ADE SUTISNA, ADE Alamsyah, Zulfikar Amni, Hazrina Anggara, Norma Anjar Purba Asmara Anshari, Dadang Anwar, Muhammad Saidun Apriana Sanga Dwi, Dicky Reva Baturante, Nur Jannah Cahyono, Tedi Choirudin, Choirudin Cipta, Indra Dadang Sunendar Defliyanto Deni Abdul Ghoni Devi Catur Winata Dingding Haerudin Dupri, Dupri Fahmy Fachrezzy Fandhi, Fandhi Haris Santosa Nugraha Hemalia, Alisha Hendrayana, Dian Hidayat, Neng Tanti Septiani Humaid, Hidayat James Klemen Lika James Tangkudung Jayawarsa, A.A. Ketut Karisdha Pradityana Khofia, Salma Nida Lukmana Sari, Ida Maghfiroh, Wasiattul Mariah Mariah Mariah, Mariah Muhammad Agus Muljanto Muhammad Syifa Amin Widigdo Nugraha, Hartman Nur, Yuswari Nurhuda, Denny Adrian Nurulfa, Rizky Nuzlia, Cut Pasaribu, Ahmad Muchlisin Natas Permana, Vira Vandini Pratiwi, Endang Putry, Keisya Aurelya Rachim, Erik Rahmah, Firda Aulia Rahman Rahman Rahmatilah, Lola Apriani Ramadhan, Muhammad Gilang Rayhan, Ilyassyah Retty Isnendes Rombe, Yunita Pare RR. Ella Evrita Hestiandari RUHALIAH Dr., RUHALIAH Samsudin Samsudin Sandya, Cathleen Santosa, Haris Saribulan, Saribulan Setiawan, Budi Rahayu Siti Mahmudha Slamet Sukriadi Solehudin, Oleh Sondari, Dea Sujarwo Sujarwo Sujiono, Bambang Sulaiman, Iman Syamsul Arifin Syihabuddin Syihabuddin Temmy Widyastuti Timur, Aprilia Intan Tri Indri Hardini Usep Kuswari Utama, Made Bang Redy Vidya Hartono, Fajar Wa’asil, Fatirul Wattimena, Ferry Yohannes Wenly, Ayu Purnama Yayat Sudaryat Yulianeta