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Flexible working arrangement scenario planning for the social security agency for employment Ferryanto, Hanif; Maarif, Muhammad Syamsul; Taryana, Asep
Indonesian Journal of Multidisciplinary Science Vol. 4 No. 4 (2025): Indonesian Journal of Multidisciplinary Science
Publisher : International Journal Labs

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55324/ijoms.v4i4.1086

Abstract

This study investigates the readiness of the Social Security Agency for Employment (BPJS Ketenagakerjaan) to implement flexible working arrangements (FWAs) in response to the evolving work landscape post-COVID-19. With the Indonesian government's reclassification of the pandemic, organizations are reconsidering their work models, making it crucial to assess their preparedness for hybrid work systems. The research employs a case study design with a descriptive approach, utilizing the TAIDA method to develop planning scenarios. Data collection includes primary data from in-depth interviews with experts and secondary data from relevant literature and internal documents. Findings reveal that BPJS Ketenagakerjaan demonstrates a very good level of readiness across various dimensions, including technology and management, with an overall readiness index of 82.58. However, the mobility policy dimension indicated potential improvement areas. The study highlights the importance of establishing clear policies and standard operating procedures to support remote work, particularly for employees with specific health needs. The implications of this research are significant for BPJS Ketenagakerjaan as it provides a structured framework for enhancing organizational readiness for FWAs, ensuring employee engagement and satisfaction. This study contributes to the broader discourse on flexible work arrangements, offering practical guidance for public service organizations navigating the complexities of hybrid work implementation.
Strategy Architecture of Business Development at Toyota Learning Center Prakasa Yusuf Putra, Galang; Zulbainarni, Nimmi; Taryana, Asep
Asian Journal of Social and Humanities Vol. 3 No. 5 (2025): Asian Journal of Social and Humanities
Publisher : Pelopor Publikasi Akademika

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59888/ajosh.v3i5.498

Abstract

Toyota Learning Center (TLC) has the potential to grow further due to market demand. However, in 2023, Toyota Learning Center experienced a significant decline in profitability and a low client retention rate. This reflects the challenges faced by the Toyota Learning Center in maintaining business growth and profitability amid the ever-changing market dynamics. This study aims to analyze the competency gap using the Importance-Performance Analysis matrix, analyze internal & external factor and design the strategic architecture for the business development of the Toyota Learning Center. Based on the gap analysis results, there are 9 parameters related to the curriculum, training facilities, instructors, and business expansion in quadrant I that need to be prioritized (high level of importance but require performance improvement).  From the results of internal and external analysis, simulation-based facilities and comprehensive development programs are resources that provide a sustainable competitive advantage. Partnerships with VR/AR technology suppliers are opportunities that need to be optimized, and content plagiarism by other companies is a threat that needs to be minimized. The Strategic Architecture is structured over the period from 2025 to 2030, grouped into three stages: strengthening competencies, business growth, and excelling performance, to achieve the vision and mission of the Toyota Learning Center as a provider of the best learning experience in the automotive and cross-industry sectors.
Perancangan Pelaporan Beasiswa Online BPJS Ketenagakerjaan Kepada Ahli Waris Menggunakan Design Thinking Purnomo, Gunawan; Taryana, Asep
COMSERVA : Jurnal Penelitian dan Pengabdian Masyarakat Vol. 4 No. 9 (2025): COMSERVA: Jurnal Penelitian dan Pengabdian Masyarakat
Publisher : Publikasi Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59141/comserva.v4i9.2795

Abstract

Program beasiswa BPJS Ketenagakerjaan bertujuan memberikan dukungan pendidikan kepada ahli waris dan anak peserta BPJS Ketenagakerjaan. Namun, pelaporan program ini masih dilakukan manual dengan mendatangi Kantor Cabang BPJS Ketenagakerjaan. Penelitian ini bertujuan untuk merancang prototipe sistem pelaporan beasiswa dengan pendekatan design thinking, yang berfokus pada kebutuhan pengguna dan penyediaan solusi inovatif. Metode penelitian mencakup lima tahapan: empathize, define, ideate, prototype, dan test. Bahwa pelaporan Beasiswa ke Kantor Cabang BPJS Ketenagakerjaan tetap perlu dilakukan sebagai bentuk verifikasi kelayakan anak penerima manfaat beasiswa masih berhak mendapat beasiswa tetapi implementasi pendekatan design thinking memberikan solusi yang tidak hanya dari sisi internal BPJS Ketenagakerjaan tetapi juga memberikan monitoring terhadap ahliwaris. Sistem ini diharapkan dapat meningkatkan kepercayaan pemangku kepentingan terhadap program BPJS Ketenagakerjaan
Strategies to Enhance The Resilience and Service Performance of Frontline Employees of PT Bank XYZ Makassar Regional Office Fauzi, Humam; Baga, Lukman M.; Taryana, Asep
Jurnal Aplikasi Bisnis dan Manajemen Vol. 9 No. 1 (2023): JABM, Vol. 9 No. 1, Januari 2023
Publisher : School of Business, Bogor Agricultural University (SB-IPB)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.17358/jabm.9.1.36

Abstract

The Covid-19 pandemic has brought many changes to the business world and the Indonesian economy. Corporate resilience is essential for business continuity and recovery amid such a crisis. This study aims to analyze the effect of a high-performance work system (HPWS) on employee resilience and service performance at Bank XYZ Makassar Regional Office and determine the right strategy to improve employee resilience and service performance. An online survey was conducted among 336 frontline employees of Bank XYZ Makassar Regional Office, and the data were processed using the SEM-PLS method to determine the effect between variables. The results showed that the HPWS variable had a positive and significant effect on Employee Resilience. Employee Resilience has a positive and significant effect on Employee Service Performance. HPWS directly or indirectly has a positive and significant effect on the variables of Employee Resilience and Employee Service Performance. To improve Employee resilience and Service Performance, the company's employees must re-planning the HR planning system and re-designing the workflow of frontline employees. Keywords: bank, employee resilience, employee service performance, frontliner, high-performance work system (HPWS)
ANALYSIS OF EMPLOYE TURNOVER FACTORS ON WORK EFFECTIVENESS THROUGH RISK CONTROL AT BPJS KETENAGAKERJAAN Mughny Ilman Wali Rusdi; Nimmi Zulbainarni; Asep Taryana
International Journal of Cultural and Social Science Vol. 6 No. 4 (2025): International Journal of Cultural and Social Science
Publisher : Pena Cendekia Insani

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53806/ijcss.v6i4.1210

Abstract

This study aims to analyze the influence of employe turnover factors on work effectiveness thru risk management at BPJS Ketenagakerjaan. The factors studied include job satisfaction, compensation, workload, role ambiguity, and relationships with supervisors. This research uses a quantitative approach with the Structural Equation Modeling Partial Least Square (SEM-PLS) method and Bow Tie Analysis. The sample consisted of 251 active BPJS Ketenagakerjaan employes selected using purposive sampling technique. The data collection instrument uses a Likert scale-based questionnaire. Validity and reliability were tested thru outer loading, construct reliability, and AVE, as well as discriminant validity thru HTMT and the Fornell-Larcker Criterion. The results show that all five turnover factors significantly affect work effectiveness, both directly and thru risk management. The variables of job satisfaction (? = 0.379, p = 0.000) and relationship with superiors (? = 0.173, p = 0.016) have a significant positive influence. Conversely, workload (? = -0.149, p = 0.000) and role ambiguity (? = -0.117, p = 0.000) have a negative influence. Risk control was also proven to be a significant mediator. The R² value of 0.778 for work effectiveness indicates the model's strong predictive ability. This research integrates the SEM-PLS approach with Bow Tie Analysis in the context of public organizations, and provides an empirical contribution to turnover risk control strategies to improve work effectiveness.
Strategy For Decision-Making On Old Age Security (Jht) Benefit Claims At Bpjs Ketenagakerjaan Lya Utami, Mei; Zulbainarni, Nimmi; Taryana, Asep
Asian Journal of Social and Humanities Vol. 4 No. 2 (2025): Asian Journal of Social and Humanities
Publisher : Pelopor Publikasi Akademika

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59888/h39arg55

Abstract

The phenomenon of high claims for Old Age Security (JHT) before retirement age poses a challenge to the sustainability of social security programs in Indonesia. This study aims to analyze the behavioral and policy factors that influence JHT claim decisions and formulate strategies for optimizing the claim mechanism. The research method was conducted through Structural Equation Modeling–Partial Least Squares (SEM-PLS) analysis of 232 respondents who were JHT participants who had made claims, as well as the Analytic Hierarchy Process (AHP) method involving 15 experts in the fields of social security, public policy, and financial behavior. The results show that the behavioral factors of loss aversion, present bias, and mental accounting have a significant effect on JHT claim decisions, supported by government regulations that reinforce the tendency for early claims. Meanwhile, the AHP results placed Effectiveness as the main criterion in determining strategy and produced optimal optimization strategy priorities in the form of increasing financial literacy and socializing mindset changes based on behavioral economics, followed by reformulating JHT disbursement policies and other supporting strategies. This study confirms that JHT claim behavior is influenced by psychological biases and prevailing policies, so optimization efforts need to be directed towards educational approaches, policy reforms, and sustainable service innovations.
Penerapan Design Thinking Untuk Pengembangan Aplikasi Pencegahan Kriminalitas Secara Real-Time Di Wilayah Grand Galaxy City Bekasi Septiani Kurnia Putri; Putri Puspitasari; Nur Alifia Gardianti Putri; Asep Taryana
Management Studies and Entrepreneurship Journal (MSEJ) Vol. 6 No. 5 (2025): Management Studies and Entrepreneurship Journal (MSEJ)
Publisher : Yayasan Pendidikan Riset dan Pengembangan Intelektual (YRPI)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37385/msej.v6i6.8256

Abstract

Crime Alert adalah aplikasi yang dirancang untuk mengantisipasi tindakan kriminal bagi warga di kawasan Grand Galaxy City Bekasi. Aplikasi ini memungkinkan pelaporan kejahatan secara real-time di wilayah tertentu dan dilengkapi dengan fitur Peta Kejahatan (Crime Map), Pelaporan insiden kejahatan (Report!), Kontak Darurat (Emergency Contact). Tujuan dari penelitian ini adalah untuk mengidentifikasi kebutuhan masyarakat terhadap aplikasi keamanan serta memberikan edukasi mengenai manfaat dari aplikasi Crime Alert. Penelitian ini menggunakan metode Design Thinking dengan tahapan seperti Emphatize (menggunakan pendekatan deskriptif kuantitatif melalui survei dan wawancara), Define, Ideate, dan Prototype. Metode ini dipilih karena memungkinkan peneliti untuk memahami secara mendalam kebutuhan masyarakat terkait aplikasi Crime Alert. Dengan adanya aplikasi ini, diharapkan masyarakat merasa lebih aman dan aparat keamanan, khususnya pihak kepolisian, menjadi lebih tanggap terhadap isu-isu keamanan publik. Dalam jangka panjang, aplikasi ini bertujuan untuk membantu menurunkan tingkat kejahatan.
Connecting the dots: Knowledge management as mediator and moderator between intellectual capital and procurement performance Cahyo, Septian Dwi; Zulbainarni, Nimmi; Taryana, Asep
Asian Management and Business Review Volume 6 Issue 1, 2026
Publisher : Master of Management, Department of Management, Faculty of Business and Economics Universitas Islam Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.20885/AMBR.vol6.iss1.art4

Abstract

Knowledge management is increasingly regarded as a strategic element in the public sector due to its potential in managing intangible assets such as intellectual capital. This study aims to examine the role of knowledge management as both a mediating and moderating variable in the relationship between public intellectual capital and government procurement performance, with a case study at the Ministry of Finance. Public intellectual capital is divided into five components: human capital, organizational capital, social capital, technological capital, and relational capital. The analysis employs structural equation modeling – partial least squares (SEM-PLS) with a total of 298 respondents. In the first model, where knowledge management is positioned as a moderating variable, the results indicate that human, social, and relational capital have a significant direct impact on procurement performance. However, knowledge management does not demonstrate a significant moderating effect on these relationships. In contrast, the second model highlights the mediating role of knowledge management, which significantly bridges the influence of several intellectual capital components, specifically organizational, social, technological, and relational capital on procurement performance outcomes. This study underscores the theoretical relevance of positioning knowledge management as a mediating mechanism in public intellectual capital research. These findings further emphasize the importance of systematically and strategically integrating knowledge management into intellectual capital, rather than merely as a supporting factor.
Application of Design Thinking For The Design of Bogor Batik Tilu Sauyunan Motif Asep Taryana; Sri Ratna Handayani Budhie; Amelia Rizky Savitri; Meira Dewi Arianingrum
Jurnal Aplikasi Bisnis dan Manajemen Vol. 11 No. 1 (2025): JABM, Vol. 11 No. 1, January 2025
Publisher : School of Business, Bogor Agricultural University (SB-IPB)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.17358/jabm.11.1.123

Abstract

Background: The diversity of batik motif designs is one of the key factors driving public interest in batik. In the batik industry, particularly among Small and Medium Enterprises (SMEs), innovation in creating new batik motifs presents a significant challenge to the sustainability of the business in Indonesia. Therefore, this study focuses on one of the SME batik businesses in Bogor.Purpose: The aim of this study is to explore the mapping process involved in creating the Tilu Sauyunan batik motif, a signature design of Bogor City, at the Handayani Geulis Batik Bogor enterprise.Design/Methodology/Approach: This study employs a qualitative approach using the design thinking method to analyze the problems and solutions in the batik creation process.Findings/Results: The analysis reveals that applying the design thinking method to the creation of the Tilu Sauyunan batik motif successfully establishes a visual identity that encapsulates the cultural essence and identity of Bogor.Conclusion: The design thinking approach demonstrated in this study effectively integrates elements and icons of Bogor into the Tilu Sauyunan batik motif, resulting in an appealing and distinctive visual identity.Originality/Value (State of the Art): Handayani Geulis Batik Bogor is a rapidly growing SME in the Indonesian batik industry. Through the innovative efforts of its owner and support from the Indonesian government, the business has expanded internationally. Positioning the Tilu Sauyunan batik motif as a cultural identity and icon of Bogor has the potential to drive further business growth and recognition. Keywords: bogor batik, design thinking, indonesian batik, local wisdom, visual identity
Repurchase Intention of Sweet Bread Products in Tangerang (A Study on The ROTI X) Dede Wahidin Jafar; Arif Imam Suroso; Asep Taryana
Jurnal Aplikasi Bisnis dan Manajemen Vol. 12 No. 1 (2026): JABM, Vol. 12 No. 1, January 2026
Publisher : School of Business, Bogor Agricultural University (SB-IPB)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.17358/jabm.12.1.205

Abstract

Background: The production of bread is predominantly dependent on wheat flour as its core input. Therefore, volatility and inflationary trends in the price of this commodity present a persistent operational and strategic challenge for bakery companies, directly affecting their cost structures, revenue streams, and ultimately, their pricing strategies for end consumers. Within this competitive and cost-sensitive environment, understanding the determinants of consumer purchase behavior is paramount. This behavior is not monolithic but is influenced by a complex interplay of determinants, notably those related to price perception (e.g., value, fairness) and socio-psychological factors captured by behavioral theories. A precise understanding of these mechanisms is critical for businesses to navigate market challenges and cultivate lasting consumer loyalty through increased repurchase intention.Purpose: This study aims to examine the influence of product price image, price sensitivity, and the Theory of Planned Behavior (TPB) on repurchase intention and to investigate the mediating role of perceived value in the relationship between product price image and repurchase intention.Design/methodology/approach: This study employed a purposive sampling technique, collecting data from 225 respondents who met the eligibility criteria: individuals aged at least 17 years (or born in 2007 or later) and who had purchased Roti X within the last six months. The research was geographically limited to the Tangerang area. The collected data were analyzed using descriptive statistics and Structural Equation Modeling (SEM).Findings/Result: The findings indicate that the majority of respondents purchased bread more than five times per month, typically consuming 1–2 loaves per week. The primary reasons cited were taste, affordable price, and recommendations from close acquaintances. The SEM-PLS analysis revealed several key relationships. Perceived value demonstrated a significant direct influence on repurchase intention. In contrast, the product’s price image did not exhibit a significant direct effect. However, the analysis confirmed that perceived value acts as a significant mediating variable between product price image and repurchase intention. Furthermore, all constructs from the Theory of Planned Behavior (TPB) attitude, subjective norm, and perceived behavioral control significantly influenced repurchase intention, with perceived behavioral control emerging as the dominant factor. Finally, price sensitivity was found not to be a significant moderating variable in the relationships between product price image/perceived value and repurchase intention.Conclusion: The enhancement of perceived value, the preservation of a favorable price image, the assurance of price competitiveness, and the improvement of product accessibility constitute critical determinants in fostering repurchase intention.Originality/value (State of the art): This study employs a distinct approach by integrating the Theory of Planned Behavior (TPB) with product price image and perceived value to analyze repurchase intention of sweet bread. Keywords:   perceived value, price sensitivity, product price image, repurchase intention, theory of planned behavior (TPB)
Co-Authors Ahmad Maulana Ahmad Maulana Amelia Rizky Savitri Amri, Yusril Andi Sagita, Andi Andrian, Nicco Anggraini, Zunika Dwi Ani Nuraisyah Annisa Arumsari Arief Sidik Arif Imam Suroso Asty Dwinanda Putri Asvianti Handaru Wulan Azman, Muhammad Batara Surya Kalbu Hidayat Bella Ganjar Priscila Ganjar Bustanul Arifin Cahyo, Septian Dwi Danny Sianggaputra, Muhammad Dede Wahidin Jafar Despayani, Tyas Andistika Devi Nurmalasari Dewandhi, Mochamad Iqbal Dewi Intan Sari Dinda Naura Fathya Dony Hidayat Istiarizqi Dwi Agustian, Sulistyana Echa Rahmadhanty Marasabessy Erliza Noor Fadila, Rinda Fajar Abhirama A. Ikhsan Fakhira Salsabilla Fatriani Paloh, Meina Fauzi, Humam Fernanda Sisca Amelia Fitri Kinasih Husnul Khotimah Fitria , Rista Fran Sagita Widodo Fuad Wahdan Muhibuddin Hanif Ferryanto, Hanif Harianto Harianto Harianto Harianto Harsono, Tri Muchtadi Haryokusumo, Abimanyu Ikhyandini Garindia Atristyanti Ilmananda, Pramana Inas Qoniah Indrawan, Raden Dikky Irhamsyah Pulungan Jasmine Chiquita Brilliana Kharisma, Muhammad Faidzdiya Ul Haq Khoirul Marzuki Lilian Danil Lilik Noor Yuliati Linda Ayu Widyaningrum Lukita, Pryo Adi Lukman M. Baga Lya Utami, Mei M. Syamsul Maarif Margaretta, Yunita Martina Maulana, Muhammad Diha Megawati Simanjuntak Meira Dewi Arianingrum Melati Sukma Dewi Michael Teddy Fernando Milda Milda, Milda Mughny Ilman Wali Rusdi Muhammad Ervinza Muhammad Haikal Badruzzaman Muhammad Naufal Sugiarto Mukhamad Najib Mulyadi, Raden Achmad Rendy Ashari Nadya Kamilia Faiqoh Nadya Yona Eka Putri Nasrulloh, Ahmad Fauzan Nimmi Zulbainarni Nugroho, Annisa Shabrina Nur Alifia Gardianti Putri nurul hapsari Nurulita, Shafira Oktiviyani, Sari Pantra Wijaya Perangin-Angin, Fini Anjela Permana, Estya Prakasa Yusuf Putra, Galang Pratama, Muhamad Rifnaldy Pratama, Rizky Anugrah Priyanto, Arief Kusuma Purnomo, Aditya Eko Purnomo, Gunawan Putri Indah Oktavia Putri Puspitasari Putri, Nadya Yona Eka Putri, Nur Alifia Gardiantini Qorry, Akhmad Yani Rahmah, Ayu Annisa Raissa Raissa Retnaningsih Retnaningsih Retnaningsih Reza Fauzan Risch Riska Ariyanti, Riska Rizal Syarief Rizal Syarief Rizal Syarif Rizka Anggraeni Roma Lilik Andrian Ryan Maulana Salma Amaliani Putri Saptariyanti A.K. Puteri Sekarsih Ristyasmoro, Kenanda Septian Dwi Cahyo Septiani Kurnia Putri Shania Latifa Mirza Shofiyah Rahmah Shyntia, Nila Silvia Rosita Siti Jahroh Sri Ratna Handayani Budhie Sugotowikan Sugotowikan Suhendi Sukardi Sukardi Susila, Handi Talitha Adristy TARJUMAN Tesya Luthfia Rahmah Triadi, Tasya Meira Umarat, Adlil Wahyudi, Waris Waluya, Dhinda Watunglawar, Darmiolla Natasia Wawan Wawan Wijayanti, Melinda Nur Wiryawan, Irfan Fauzi Wuliandari Tri Putri Yatim, Md Ivan Zachary Yudha Heryawan Asnawi Yuliariskha, Fania Zelinka Natalia Angelina