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All Journal JOURNAL OF COASTAL DEVELOPMENT Refleksi: Jurnal Kajian Agama dan Filsafat Jurnal Al Bayan: Jurnal Jurusan Pendidikan Bahasa Arab Dimas: Jurnal Pemikiran Agama untuk Pemberdayaan Inspiratif Pendidikan AGRISE ETNOSIA : Jurnal Etnografi Indonesia Ijaz Arabi Journal of Arabic Learning Pendas : Jurnah Ilmiah Pendidikan Dasar Al-I´lam: Jurnal Komunikasi dan Penyiaran Islam Marine Research in Indonesia Jurnal Abdi Masyarakat (JAM) Jurnal Socius: Journal of Sociology Research and Education POINT JLA (Jurnal Lingua Applicata) Journal of Sport Coaching and Physical Education Unri Conference Series: Community Engagement CENDERAWASIH: Jurnal Antropologi Papua Global Abdimas: Jurnal Pengabdian Masyarakat Jurnal Pengabdian Masyarakat Hasanuddin (JPMH) eScience Humanity Journal KAGANGA KOMUNIKA: Journal of Communication Science Analisa: Journal of Social Science and Religion Jurnal Teknik Sipil Macca Jurnal Pendidikan Islam Digital Bisnis: Jurnal Publikasi Ilmu Manajemen Dan E-commerce Jurnal Edukasi dan Pengabdian kepada Masyarakat (JEPKM) JRIIN :Jurnal Riset Informatika dan Inovasi APPA : Jurnal Pengabdian Kepada Masyarakat Jurnal Pendidikan Islam JINNSA : Jurnal Interdisipliner Sosiologi Agama International Journal of Social Science and Humanity MPSJ Parewa Saraq: Journal of Islamic Law and Fatwa Review Glocal Society Journal
Ahmad Ismail
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Religion Agriculture, Biological Sciences & Forestry Arts Humanities Automotive Engineering Civil Engineering, Building, Construction & Architecture Computer Science & IT Decision Sciences, Operations Research & Management Earth & Planetary Sciences Economics, Econometrics & Finance Education Engineering Environmental Science Health Professions Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Medicine & Pharmacology Public Health Social Sciences Transportation Other

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Journal : eScience Humanity Journal

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Pengaruh Kecerdasan Emosional, Kepemimpinan Transformasional, dan Keterikatan Kerja Terhadap Kepuasan Kerja Pegawai Pada Badan Pendapatan Daerah Kota Batam Ismail, Ahmad; Wijaya, Rommy; Herman, Hendri; Sudianto, Sudianto
eScience Humanity Journal Vol 6 No 1 (2025): eSience Humanity Vol.6 No.1 November 2025
Publisher : Asosiasi Ide Bahasa Kepri

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37296/esci.v6i1.376

Abstract

This study aims to examine the influence of emotional intelligence, transformational leadership, and work engagement on employee job satisfaction at the Regional Revenue Agency of Batam City, Indonesia. Employee job satisfaction is a critical factor in improving organizational performance, particularly in public sector institutions that face high administrative demands and service responsibilities. This research adopts a quantitative approach using a causal associative design. The population consisted of all civil servants working at the Regional Revenue Agency of Batam City, totaling 67 employees, and a saturated sampling technique was applied, resulting in 67 respondents. Data were collected through structured questionnaires measured using a Likert scale and analyzed using multiple linear regression with SPSS software. The results of the study indicate that emotional intelligence has a positive and significant effect on employee job satisfaction. Employees with higher emotional intelligence are better able to manage work pressure, maintain interpersonal relationships, and adapt to organizational demands. Transformational leadership was also found to have a significant positive effect on job satisfaction, highlighting the importance of inspirational motivation, individual consideration, and intellectual stimulation in enhancing employees’ positive attitudes toward their work. Furthermore, work engagement significantly influences job satisfaction, as employees who demonstrate vigor, dedication, and absorption tend to experience higher levels of satisfaction in their jobs. Simultaneously, emotional intelligence, transformational leadership, and work engagement have a significant combined effect on employee job satisfaction, with an adjusted R-square value of 0.989. This indicates that 98.9% of the variation in job satisfaction can be explained by these three variables, while the remaining 1.1% is influenced by other factors not examined in this study. The findings suggest that public organizations should prioritize the development of emotional intelligence, effective transformational leadership practices, and employee engagement to enhance job satisfaction and organizational performance.
Co-Authors Abdullah, Nurjannah Agustina Shinta AKBAR SILO Al-Isra, Andi Batara Alfadil S., Muhamimin Amaliah, Yusriah Amir Rozy Sinaga Andi Irfan Andi Irfan, Andi Andi Muhammad Yusuf, Andi Muhammad Anwari, M. Kanif arissal, Laden Arroyan, M. Iqbal Asmawi, Moch. Aziz Arshad Bachmid, Sofyan Bintal Amin Che Kong Yap Darial Akbar Darul Huda Delani, Yosinda Demmallino, Eymal B. Dung, Le Quang Dung, Le Quang Eja Armaz Hardi Endang Sari, Endang Eprilianto, Winky Farhansyah, Muhammad Fatima Hassan Firmansyah Noor Furqan, Muhammad Ilham Nur Hadi, Abd Karim Hafidz, Naufal Hardiyanti Munsi Hardiyanti Munsi, Hardiyanti Harino, Hiroya Harino, Hiroya Haryono, Wasis Hasniati, Hasniati Hassan, Abd Rauf Tan Sri Hendri Herman Iddodo Ikhrom Ikhrom Inneke F. M Rumengan Inoue, Koji Inoue, Koji Iqbal, Andi Muh Baso Jeanny Maria Fatimah Junisa, Sisilia Karami, Muhamad Farhan Abi Kasogi, Muh Adnan Kasogi, Muhammad Adnan Khalisah, Nurul Kinoshita, Masato Kinoshita, Masato Laila Mohamed Lelo Lelo Lukman Daris M Salleh Kamarudin Mahfud Junaedi Marito, Pinitta Massiseng, Andi Nur Apung Mau, Muliadi Maulida, Olivia Melanie Putria Mona Anggiani Muh. Aswad muhamad iksan Muhammad Farid Mungianty, Nesty Munsi Lampe Mustaking, Mustaking Nasikhin, Nasikhin Nasution, Ali Napiah Nirwana Nur, Putri Awaliyah Nur, Salahuddin Nurul Huda Nuryadin, Andi Patobo, Fitrinai Daeng Pauzi, Rizal Pawennari Hijjang Pramudya Wirananda, Muhammad Primi Artiningrum Putrianti, Rini Rahmat Ibnu Iman Rahmawati, Rahmawati Rahmi, Ulfiani Raihan Rizky Nurfadila Ramadhan, Muhammad Aqsa Saharuddin Saraswati, Andi Irma Septian, Rizky Sudianto, Sudianto Sukmawati Sukmawati Syahputra, Andriyan T.M. Aditya Ramadhan Wafa Zabira Revan Wattayakorn, Gullaya Wattayakorn, Gullaya Wijaya, Rommy Xaverius, Fransiskus Yamamoto, Yu Yamamoto, Yu Yatsuzuka, Emi Yatsuzuka, Emi Yunan Milatudin Yusmawati Yusmawati Yusof, Shahrizad Yusof, Shahrizad Zainudin bin Hassan, Zainudin bin Zulkarnain Zulkarnain