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All Journal Sosiohumaniora Jurnal Penelitian Pendidikan IPA (JPPIPA) JURNAL MUQODDIMAH : Jurnal Ilmu Sosial, Politik dan Hummaniora Martabe : Jurnal Pengabdian Kepada Masyarakat EQIEN - JURNAL EKONOMI DAN BISNIS Journal on Education Majalah Ilmiah Warta Dharmawangsa International Journal of Economics, Business and Accounting Research (IJEBAR) Al-Kharaj: Journal of Islamic Economic and Business International Journal of Economics Development Research (IJEDR) JIIP (Jurnal Ilmiah Ilmu Pendidikan) JURNAL ILMIAH SIMANTEK AS-SABIQUN: Jurnal Pendidikan Islam Anak Usia Dini Budapest International Research and Critics Institute-Journal (BIRCI-Journal): Humanities and Social Sciences Jurnal Teologi Cultivation Jurnal Pengabdian kepada Masyarakat Nusantara JURNAL PENDIDIKAN SAINS SOSIAL DAN AGAMA Multicience GOVERNANCE: Jurnal Ilmiah Kajian Politik Lokal dan Pembangunan INTERNATIONAL JOURNAL OF CULTURAL AND SOCIAL SCIENCE Golden Ratio of Mapping Idea and Literature Format Golden Ratio of Social Science and Education Kalbisocio: Jurnal Bisnis dan Komunikasi Journal of Law, Poliitic and Humanities Jurnal Ilmu Pendidikan dan Sosial International Journal of Economics (IJEC) International Journal of Community Service (IJCS) Golden Ratio of Data in Summary International Journal of Management, Entrepreneurship, Social Science and Humanities (IJMESH) International Conference on Health Science, Green Economics, Educational Review and Technology (IHERT) Innovative: Journal Of Social Science Research Jurnal Ilmu Sosial dan Politik (JISPOL) Jurnal Bisnis Corporate
Nalom Siagian
UNIVERSITAS HKBP NOMMENSEN MEDAN
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Pengaruh Kualitas Pelayanan, Harga, Terhadap Kepuasan Konsumen Menggunakan Jasa Transportasi Gojek Pada Mahasiswa UHN Medan Siregar, Nia Astuti; Siagian, Nalom; Sinaga, Kepler
KALBISOCIO Jurnal Bisnis dan Komunikasi Vol. 12 No. 1 (2025): KALBISOCIO Jurnal Bisnis dan Komunikasi
Publisher : Research and Community Service UNIVERSITAS KALBIS

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53008/kalbisocio.v12i1.4489

Abstract

In the era of the development of information and communication technology has brought significant changes in various sectors, including the transportation industry. This study aims to analyze the effect of service quality and price on customer satisfaction in using Gojek online transportation services, focusing on students of HKBP Nommensen University Medan. The method used is a quantitative approach with data collection techniques through questionnaires distributed to respondents. The results of the study indicate that Service Quality and Price significantly affect Service Satisfaction, this is shown in the results of the partial test (t test) T-count value (X1) 10.572> t table 1.985 significance value 0.000 <0.05 and the results of the partial test (t test) T-count value (X2) 18.148> t table 1.985 significance value 0.000 <0.05. The conclusion in this study is that Service Quality and Price have a positive and significant effect on Customer Satisfaction.
Pengaruh Inovasi Pelayanan dan Kualitas Pelayanan Terhadap Kepuasan Masyarakat di Kantor Kecamatan Medan Amplas Sinaga, Yolanda Febrianti Br; Siagian, Nalom; Pasaribu, Vera A.R.
KALBISOCIO Jurnal Bisnis dan Komunikasi Vol. 12 No. 2 (2025): KALBISOCIO Jurnal Bisnis dan Komunikasi (Edisi Khusus: Kebijakan Publik)
Publisher : Research and Community Service UNIVERSITAS KALBIS

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53008/kalbisocio.v12i2.4505

Abstract

Penelitian ini bertujuan untuk menganalisis pengaruh inovasi pelayanan dan kualitas pelayanan terhadap kepuasan masyarakat di Kantor Kecamatan Medan Amplas. Metode penelitian yang digunakan adalah kuantitatif dengan pendekatan asosiatif. Sampel penelitian sebanyak 100 responden yang dipilih menggunakan metode purposive sampling. Analisis data dilakukan dengan uji validitas, uji reliabilitas, uji asumsi klasik, analisis regresi linear berganda, uji t, uji F, dan uji koefisien determinasi (R²). Hasil penelitian menunjukkan bahwa inovasi pelayanan dan kualitas pelayanan berpengaruh positif dan signifikan terhadap kepuasan masyarakat. Secara simultan, kedua variabel ini juga memberikan kontribusi signifikan terhadap tingkat kepuasan masyarakat di Kecamatan Medan Amplas. Oleh karena itu, peningkatan inovasi dan kualitas pelayanan perlu terus dilakukan untuk meningkatkan kepuasan masyarakat.
Pengaruh Adaptasi Sosial Dan Dukungan Sosial Terhadap Culture Shock Mahasiswa Rantau Nias Di Uhn Medan Gulo, Ellenvis; Siagian, Nalom; Tobing, Artha Lumban
KALBISOCIO Jurnal Bisnis dan Komunikasi Vol. 12 No. 1 (2025): KALBISOCIO Jurnal Bisnis dan Komunikasi
Publisher : Research and Community Service UNIVERSITAS KALBIS

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53008/kalbisocio.v12i1.4514

Abstract

This study aims to analyze the influence of social adaptation and social support on culture shock experienced by Nias migrant students at HKBP Nommensen University Medan. The research employs a quantitative method with an explanatory approach. The sample consists of 82 students selected using a simple random sampling technique. Data were collected through questionnaires and analyzed using multiple linear regression with SPSS. The results indicate that social adaptation has a significant negative effect on culture shock, meaning that better social adaptation leads to lower levels of culture shock. Social support also has a significant negative effect on culture shock, showing that higher social support reduces culture shock levels. Simultaneously, social adaptation and social support significantly influence culture shock among Nias migrant students. This study is expected to provide insights for migrant students and educational institutions in supporting students' social adaptation processes.
Evaluasi Kebijakan Pemberian Bantuan Dana Hibah Kepada Organisasi Keagamaan Pada Bagian Kesejahteraan Rakyat Sekretariat Daerah Kabupaten Nias Selatan Duha, Pelayaran; Siagian, Nalom; Silaban, Adanan; Hondo, Wantri
Jurnal Teologi Cultivation Vol 9, No 1 (2025): JULI
Publisher : Institut Agama Kristen Negeri Tarutung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.46965/jtc.v9i1.2710

Abstract

This study aims to evaluate the grant policy provided to religious organizations in South Nias Regency. Using a qualitative approach and descriptive method, data were collected through interviews, observations, and document analysis. The findings indicate that the policy has had a positive impact on social and religious programs; however, several weaknesses were identified, such as a lack of transparency, accountability, political interference, regional disparities, and limited oversight. The researcher recommends strengthening regulations, implementing objective selection processes, ensuring fair distribution, and developing participatory monitoring mechanisms to enhance the effectiveness and benefits of the policy for the community.
PENGARUH STRATEGI DIGITAL TOURISM OLEH KEMENTERIAN PARIWISATADAN EKONOMI KREATIF (KEMENPAREKRAF) TERHADAP PENINGKATAN KUALITAS PELAYANAN PUBLIK DI WATERFRONT CITY PANGURURAN KABUPATEN SAMOSIR Sitanggang, Sammer Andreas; Siagian, Nalom; Pasaribu, Johnson
GOVERNANCE: Jurnal Ilmiah Kajian Politik Lokal dan Pembangunan Vol. 12 No. 1 (2025): 2025 September
Publisher : Lembaga Kajian Ilmu Sosial dan Politik (LKISPOL)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56015/gjikplp.v12i1.551

Abstract

This study aims to analyze the influence of digital tourism strategies implemented by the Ministry of Tourism and Creative Economy (Kemenparekraf) on improving public service quality in Waterfront City Pangururan, Samosir Regency. The research is based on the strategic role of tourism as a driver of regional economic growth, particularly in Lake Toba, designated as a Super Priority Tourism Destination (SPTD). Although various digital tourism initiatives such as the #DiIndonesiaAja campaign, the Wonderful Indonesia application, and tourist village digitalization have been implemented, their effectiveness still faces challenges such as limited digital platform integration and insufficient digital competence among service personnel. This study employs a quantitative method with an associative approach, involving 99 respondents selected through purposive sampling. Primary data were collected using a Likert-scale questionnaire and analyzed using simple linear regression with SPSS. The results show that digital tourism strategies and public service quality are both categorized as good. Regression analysis confirms that digital tourism strategies have a positive and significant effect on public service quality. These findings highlight that optimizing technology, strengthening promotional content, and enhancing digital capacity of personnel can improve public service quality and strengthen destination competitiveness.
Analisis Niat Beli Konsumen terhadap Air Minum Isi Ulang pada Depot Mountain Water Simpang Limun Medan Lumbantoruan, Adi Putra; Siagian, Nalom; Sihombing, Natalia ET
Jurnal Warta Dharmawangsa Vol 19, No 3 (2025)
Publisher : Universitas Dharmawangsa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.46576/wdw.v19i3.7511

Abstract

Pengaruh Media Sosial Terhadap Keputusan Pembelian Konsumen Di Era Digital Pada Universitas HKBP Nommensen Medan Banjarnahor, Henok Maruba; Siagian, Nalom; Sinaga, Kepler
Jurnal Warta Dharmawangsa Vol 19, No 3 (2025)
Publisher : Universitas Dharmawangsa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.46576/wdw.v19i3.7512

Abstract

Di era digital, media sosial telah menjadi bagian integral dari kehidupan mahasiswa dan memainkan peran penting dalam memengaruhi keputusan pembelian mereka. Penelitian ini bertujuan untuk menganalisis pengaruh media sosial terhadap keputusan pembelian mahasiswa Universitas HKBP Nommensen Medan, dengan fokus pada aspek frekuensi penggunaan, pengaruh konten (influencer dan user-generated content), electronic word of mouth (e-WOM), dan fear of missing out (FOMO). Metode yang digunakan adalah pendekatan kuantitatif asosiatif dengan teknik survei melalui kuesioner yang disebarkan kepada 100 responden. Analisis data dilakukan menggunakan regresi linear sederhana dan menunjukkan bahwa media sosial memiliki pengaruh positif dan signifikan terhadap keputusan pembelian, dengan nilai koefisien regresi sebesar 0,762 dan nilai R² sebesar 0,485. Hasil ini menunjukkan bahwa 48,5% variasi dalam keputusan pembelian dapat dijelaskan oleh penggunaan media sosial. Penelitian ini memberikan kontribusi praktis bagi pelaku usaha untuk mengembangkan strategi pemasaran digital yang lebih efektif serta menekankan pentingnya literasi digital bagi mahasiswa dalam menghadapi arus promosi daring. Penelitian selanjutnya disarankan untuk memperluas ruang lingkup platform dan variabel demografis guna menghasilkan wawasan yang lebih menyeluruh.
Pengaruh Dimensi Kualitas Pelayanan Terhadap Kepuasan Konsumen Grab Di Lubuk Pakam Daeli, Giver Surya P; Siagian, Nalom; Sinaga, Kepler
Jurnal Warta Dharmawangsa Vol 19, No 3 (2025)
Publisher : Universitas Dharmawangsa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.46576/wdw.v19i3.7510

Abstract

PENGARUH KEPEMMPINAN, LINGKUNGAN KERJA DAN DAN EFIKASI DIRI TERHADAP MOTIVASI KERJA DI PT. MITRA KARYA LIMA SUKSES Halawa, Darmanius; Siagian, Nalom; Tobing, Artha L
GOVERNANCE: Jurnal Ilmiah Kajian Politik Lokal dan Pembangunan Vol. 12 No. 1 (2025): 2025 September
Publisher : Lembaga Kajian Ilmu Sosial dan Politik (LKISPOL)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56015/gjikplp.v12i1.561

Abstract

This thesis discusses the influence of leadership, its dynamics and style, along with the work environment and self-efficacy on work motivation. Work motivation can emerge and be maximized if leadership, the work environment, and self-efficacy are implemented effectively. This means that encouraging work motivation at PT. Mitra Karya Lima Sukses requires work motivation. Strong work motivation leads to increased productivity. Therefore, leadership, the work environment, and self-efficacy are the dominant factors in driving work motivation in the company. It can be seen and concluded that a good leadership style and all indicators of excellent leadership significantly improve work motivation
Sosialisasi Dan Pelatihan Kewirausahaan Pada Masyarakat Jalan Sekata Kelurahan Sei Agul Kecamatan Medan Barat Siagian, Nalom; Sihombing, Natalia; Sianturi, Charles M; Sinaga, Kepler; Napitupulu, Lenni; Hutapea, Wida; Simangunsong, Ridhon M B; Siagian, Lasma
Jurnal Pengabdian kepada Masyarakat Nusantara Vol. 5 No. 1 (2024): Jurnal Pengabdian kepada Masyarakat Nusantara (JPkMN)
Publisher : Lembaga Dongan Dosen

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55338/jpkmn.v5i1.2825

Abstract

Semangat untuk menjadi pelaku usaha merupakan cita-cita banyak masyarakat agar bisa menjadi warga negara yang produktif. Saat ini sektor UMKM banyak digeluti oleh masyarakat sebagai salah satu sektor yang bisa diandalkan untuk menopang ekonomi masyarakat. Pelaku UMKM tentu bisa dibina melalui penguatan mental wirausaha. Semangat untuk berwirausaha bagi masyarakat sangat dibutuhkan agar menjadi penopang ekonomi kerakyatan. Masyarakat di Jalan Sekata Kelurahan Sei Agul Kecamatan Medan Barat Kota Medan adalah masyarakat yang penting dan sangat perlu untuk diberdayakan agar menjadi pelaku usaha melalui sosialisasi dan pelatihan berwirausaha sehingga mereka bisa menajdi lebih poroduktif. Dalam hal tujuan inilah Program Studi Administrasi Bisnis Fakultas Ilmu Sosial dan Ilmu Politik Universitas HKBP Nommensen Medan melakukan pengabdian kepada masyarakat jalan Sekata di Keluragan Sei Agul Medan agar mereka mau, mampu dan termotivasi untuk melakukan wirausaha untuk menopang dan memperkuat ekonomi kerakyatan.
Co-Authors Adanan Silaban Agnes Paska Asima Hasibuan Hasibuan Agustine Gloria Simbolon Anasthasya Br Gultom Anggresia, Feni Artha Lumban Tobing Artha Lumban Tobing Axido sihombing Banjarnahor, Henok Maruba Berutu, Lasriani Br Pelawi, Karina Mega Liasta Cyndia Audria Sianturi CYNDIA AUDRIA SIANTURI Dachi, Yahya Liok Daeli, Giver Surya P Dalimunthe, Ritha F. Damanik, Rama Yanti Dames Simbolon Daniel Pakpahan, Daniel Darma Manalu Darma Manalu Darma Manalu Darma Manalu Degodona, L. Primawati Deskarnial Zagoto Dhea Febryola Hutapea Dimpos Manalu Dino Simbolon Dio Hutasoit Duha, Pelayaran Ela R Limbong, Ida Elfitri Novita Nasution Emi Dewi Susanti Entin Tamaro Hutajulu Erlina Erlina Farasi, Tri Sastraman Gea, Silvia Decmerry Natalia Gita Jelita Dabukke Gulo, Ellenvis Gulo, Nifarius Gultom, Dona Esra Mariana HALAWA, DARMAN KASIH Halawa, Darmanius Hasibuan, Elfirianti Herlina Manullang Hisar Siregar Hondo, Wantri Hutagalung, Feby Vantina Hutapea, Wida Hutapea, Wilda Vionasari Imelda Bintang Kasih Situmorang Irentina Sinaga Irfan Simbolon Jhonson Pasaribu Jhonson Pasaribu Johan Sidebang Johnson Pasaribu Jonson Rajagukguk Karo, Jani Putri Nasrani Br Kepler Sinaga Limbong , Ida Ela R Lubis, Rut Onike Lumbantoruan, Adi Putra Manalu, Maria Nova Juliana Marbun, Budiman Maringan Panjaitan Martha Cristina Br. Panjaitan Medrofa, Daud Melinda, Yola Riska Misefa Harefa Monica Pardosi Monica sinaga Nahampun , Srivianita Nainggolan, Alexandre Wilhem Napitupulu, Lenni Natalia E Sihombing Natalia E Sihombing Nenni Triana Sinaga Nurliani Manurung Okto Egia Pane, Vitria Panjaitan, Hana Maria Pardosi, Fitri Apriani Patricia Herpayanti Patricia Herpayanti Rajaguguk Patricia Herpayanti Rajagukguk Pransisko Purba Purba, Putri Damai Yanti Putri Laurensia Lumbantoruan Rajaguguk, Particia Herpayanti Rajaguguk, Patricia Herpayanti Rencina Rencina, Rencina Renhad Tambunan Ridhon MB Simangunsong Risnauli Sihombing Roida Nababan Rossy Perwarissa Marpaung Sarumaha, Pontianus P Sarumaha, Pontianus P. Sepman Teguh zega Siagian, Abigail Ayumi Siagian, Grace Angelia Julieta siagian, lasma Siagian, Theresia Mastiur Ningsih Sianturi, Charles M Sianturi, Irvan Sudarto Sianturi, Risnawati Sihombing, Natalia Sihombing, Natalia E. Sihombing, Natalia E. T. Sihombing, Natalia E.T. Sihombing, Natalia ET Sijabat, Hegy Maylisa Simangunsong, Ridhon Simangunsong, Ridhon M B Simangunsong, Ridhon MB Simanjuntak, Diana Kristina Simanjuntak, Natasya Stevani Simanjuntak, Sabriana Royani Simatupang, Junianto P. Sinaga, Febrianti Sinaga, Intan Octavianty Sinaga, Irentina Sinaga, Wirna Sinaga, Yolanda Febrianti Br Siregar, Ardina Ella Putri Siregar, Nia Astuti Sitanggang, Ade Adryana Putri Sitanggang, Sammer Andreas Sitio, Sisiang Riani Saragih Sitohang, Fani Anastasia Sitorus, Lampola Sitorus, Lampola P. Situmorang, Imelda Bintang Kasih Steven Jordan Siallagan STEVEN, ORLANDO Sunday Ade Sitorus Suryani Sihombing Suwardi Lubis Tanjung, Ayu Andira Tarigan, Dodi Evrata Theresia Mastiur Ningsing Siagian Tobing , Artha Lumban Tobing, Artha Tobing, Artha L Tumorang, Citra Agustina Br Vera A.R. Pasaribu Waruwu, Poppy Efrida Yohana Kristin Hutabarat Yola Riska Melinda Yusuf Arnawi Silaban Zagoto, Deskarnial Zebua, Ayub Cristoper Zega, Ellen Gracia Zega, Hesti Mariani Zega, Historisman Zega, Ronaldo