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Leader-Member Exchange, Sense of Community, Counterproductive Work Behavior, and Pararem on Business Sustainability Kasih, Ni Luh Sri; Riana, I Gede; Dewi, I Gusti Ayu Manuati; Wibawa, I Made Artha
International Journal of Social Science and Business Vol. 9 No. 1 (2025): February
Publisher : Universitas Pendidikan Ganesha

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.23887/ijssb.v9i1.84337

Abstract

This study developed an integrated research model to examine the relationship between Leader-Member Exchange (LMX), Sense of Community, Counterproductive Work Behavior (CWB), and Pararem on business sustainability within Village Credit Institution (Lembaga Perkreditan Desa—LPD) in Bali. The research was driven by the need to explore how leadership dynamics, organizational culture, and traditional Balinese regulations influence the sustainability of community-based financial institutions. A qualitative approach was employed using content analysis of academic literature sourced through the Google Scholar database. The analysis was grounded in dynamic capability theory, leader-member exchange theory, and social exchange theory to explain how internal and cultural mechanisms affect business continuity. The results indicated that high-quality LMX and a strong sense of community played a crucial role in reducing CWB. Furthermore, adherence to Pararem—a traditional Balinese regulatory framework—reinforced organizational discipline and cohesion, contributing positively to long-term sustainability. The study provided theoretical contributions by bridging Western organizational theories with local cultural practices. It also offered practical implications for LPD leaders and policymakers in enhancing governance structures and promoting ethical conduct. By synthesizing cross-disciplinary perspectives, this research underscored the importance of integrating formal leadership strategies with indigenous values to strengthen institutional resilience in the Balinese context.
Pengaruh Kepemimpinan Transformasional terhadap Organizational Citizenship Behavior yang Dimediasi oleh Kepercayaan Kepada Pimpinan: Studi pada Lembaga Perkreditan Desa Adat Jimbaran Kadek Drasta Yoga Mahardika; I Gede Riana
Public Service and Governance Journal Vol. 6 No. 1 (2025): Januari : Public Service and Governance Journal
Publisher : Universitas 17 Agustus 1945 Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56444/psgj.v6i1.2454

Abstract

Voluntary actions of employees who contribute beyond their required roles are categorized as organizational citizenship behavior (OCB). OCB demonstrated by employees can drive the effectiveness of a company. This study aims to analyze the effect of transformational leadership on OCB mediated by trust in leaders at LPD Desa Adat Jimbaran. This study used a sample of 40 employees. The method used in this study was a survey method with questionnaire techniques and interviews with inferential path analysis statistical analysis tools. The results showed that transformational leadership had no significant effect on OCB. Trust in leaders had a positive and significant effect on OCB. Transformational leadership had a positive and significant effect on trust in leaders. Trust in leaders fully mediated the effect of transformational leadership on OCB. The implications of this study are to prove social exchange theory and its relationship to research variables. This study also offers the benefits of transformational leadership and trust in leaders on OCB.
The Mediating Role of Burnout in the Effect of Job Stress on Turnover Intention Among Paramedics at Puri Raharja General Hospital Ni Kadek Meriyanti; I Gede Riana
International Journal of Economics, Management and Accounting Vol. 2 No. 3 (2025): International Journal of Economics, Management and Accounting
Publisher : Asosiasi Riset Ekonomi dan Akuntansi Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61132/ijema.v2i3.665

Abstract

This study aims to analyze the mediating role of burnout in the effect of job stress on the turnover intention of paramedics at Puri Raharja General Hospital. A saturated sampling technique was used, involving all 80 employees as the sample. The research applied a survey method using questionnaires and interviews, analyzed with descriptive statistics and inferential statistics using Partial Least Squares (PLS). The results showed that job stress has a positive and significant effect on turnover intention. Job stress also has a positive and significant effect on burnout. Furthermore, burnout positively and significantly affects turnover intention and partially mediates the relationship between job stress and turnover intention.
The Mediating Role of Job Satisfaction in the Effect of Perceived Organizational Support on Organizational Commitment Ni Wayan Andini Febriyanti; I Gede Riana
International Journal of Economics, Management and Accounting Vol. 2 No. 3 (2025): International Journal of Economics, Management and Accounting
Publisher : Asosiasi Riset Ekonomi dan Akuntansi Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61132/ijema.v2i3.721

Abstract

This research investigates the influence of perceived organizational support on organizational commitment, with job satisfaction serving as a mediating variable. The study was carried out at the Regional Development Planning Agency (Bappeda) of Gianyar Regency, using a purposive sampling method to select 49 participants. A survey approach was adopted, employing both questionnaires and interviews as data collection tools. Data were analyzed using descriptive statistics and inferential analysis, specifically path analysis. The findings reveal that perceived organizational support positively and significantly influences organizational commitment. Additionally, perceived organizational support has a positive and significant relationship with job satisfaction. Job satisfaction, in turn, also positively and significantly affects organizational commitment. Moreover, job satisfaction is found to mediate the relationship between perceived organizational support and organizational commitment. Theoretically, the study contributes to the understanding of social exchange theory in the context of organizational behavior. Practically, it offers insights into how enhancing perceived organizational support and fostering job satisfaction can improve employees’ commitment to the organization. The research underscores the importance of managing these two factors to strengthen organizational commitment.
The Role of Technology Usage Interest in Mediating the Effect of Selena Application Service Features on Job Satisfaction : A Study on Sales Personnel of PT Pegadaian Regional Office VII Denpasar Ni Ketut Yunita Indrawati; I Gede Riana
Digital Innovation : International Journal of Management Vol. 2 No. 3 (2025): Digital Innovation : International Journal of Management
Publisher : Asosiasi Riset Ilmu Manajemen Kewirausahaan dan Bisnis Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61132/digitalinnovation.v2i3.485

Abstract

This study investigates the influence of the Selena application’s service features on job satisfaction among sales personnel at PT Pegadaian Kanwil VII Denpasar, with the interest in using technology serving as a mediating variable. The research is motivated by the growing importance of digital applications in supporting operational performance and employee satisfaction, especially in the financial services sector. A quantitative causal research approach was employed to examine the relationships between the variables. Data were obtained through questionnaires distributed to respondents and supplemented with interviews to gain deeper insights. The sample consisted of 50 active sales personnel operating in the Bali region, selected using purposive sampling to ensure relevance to the research objectives. Data analysis was carried out using Structural Equation Modeling with the Partial Least Square (SEM-PLS) method through the WarpPLS 8.0 application. This analytical approach was chosen because it is effective in testing complex causal relationships and mediation effects, even with relatively small sample sizes. The findings reveal that the service features of the Selena application have a positive and significant effect on job satisfaction. Furthermore, the service features also exert a positive and significant influence on employees’ interest in using technology. The interest in using technology itself positively and significantly affects job satisfaction, confirming its role as an important factor in enhancing workplace outcomes. In addition, the mediation test results demonstrate that the interest in using technology significantly mediates the effect of service features on job satisfaction. These results highlight the importance of continuously improving application service features and fostering employees’ willingness to adopt technology to maximize job satisfaction and overall performance.
Strengthening Governance and Innovative Work Behavior through Training and Mentoring at BUMDes Mandala Sari, Bongkasa Pertiwi Village, Abiansemal District, Badung Regency, Bali Province Surya, Ida Bagus Ketut; Riana, I Gede; Dana, I Made; Sudirman, I Made Surya Negara; Suparna, Gede; Mandala, Kastawan; Dhan, Ni Kadek Sari Jayanti; Dewi, Desak Made Pradnya
Journal of Humanities, Community Service, and Empowerment Vol. 2 No. 2 (2025)
Publisher : PT. Global World Scientific

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58857/JHCSE.2025.v02.i02.p04

Abstract

Village-owned enterprises (BUMDes) are village economic institutions that aim to optimize local potential through participatory and professional business management. In Bali Province, the existence of more than 600 BUMDes reflects the strategic role of this institution in village economic development. However, several challenges, such as weak human resource capacity, suboptimal financial governance, and low innovation, are significant obstacles. The case of BUMDes Mandala Sari in Bongkasa Pertiwi Village reflects this problem, with a decline in turnover during 2019–2022 due to the pandemic and lack of managerial innovation. This condition encouraged the involvement of the Udayana University Community Service Team to implement training and mentoring programs based on innovative work behaviour. The program implemented includes basic accounting training, application-based financial management, and innovative work behaviour counselling designed to strengthen the competitiveness of BUMDes. Mentoring was carried out during the Udayana University KKN period, involving lecturers and students to ensure that implementation runs sustainably. The results show increased accounting knowledge, managerial skills, and innovative awareness among BUMDes administrators and employees. This program is expected to become a BUMDes development model that can be replicated in other villages, especially in the digital era and changing market dynamics. Integrating work innovation and financial transparency is the key to building a competitive, professional, and sustainable BUMDes.
The role of knowledge management in enhancing innovation performance: a study on literature reviews Sari, Ade Maria Ulfah Rakhmatika; Riana, I Gede; Dewi, I Gusti Ayu Manuati; Wibawa, I Made Artha
JPPI (Jurnal Penelitian Pendidikan Indonesia) Vol. 10 No. 3 (2024): JPPI (Jurnal Penelitian Pendidikan Indonesia)
Publisher : Indonesian Institute for Counseling, Education and Theraphy (IICET)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29210/020243870

Abstract

Determinant performance innovation can varies depending on context organization or industry certain. Many factors decider performance involving innovation combination internal and external aspects. Companies or organizations that succeed at innovation can often combine some or all of these factors to create an environment that supports the development and implementation of new ideas. This research aims to conduct a literature review study of company innovation performance. This research uses the literature study method to determine the measurement of company innovation performance of 56 articles related to innovation performance and its determining factors. The research was carried out by comprehensively identifying and conceptualizing the determinant framework for innovation performance in terms of (1) Innovativeness and attributes; (2) The impact of Ambidextrous Leadership On innovation performance; (3) Impact of knowledge management strategy on innovation performance; (4) The impact of creative self-efficacy on innovation performance; and (5) Conceptualization of determinants and their impact on innovation performance. The research results found that a company's ability to dynamically manage its resources is the main key to improving company performance. Thus, companies must have effective strategies in managing their resources and facing changes in the business environment to remain competitive.
Peran Work-Life Balance dalam Memediasi Pengaruh Beban Kerja terhadap Stres Kerja Karyawan : (Studi pada Perusahaan Umum Daerah Air Minum Tirta Sewakadarma Denpasar) Putu Dian Kartika; I Gede Riana
Journal Of Business, Finance, and Economics (JBFE) Vol 5 No 1 (2024): Journal Of Business, Finance, and Economics (JBFE)
Publisher : Universitas Veteran Bangun Nusantara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32585/jbfe.v5i1.5116

Abstract

This study aims to analyze the role of work-life balance in mediating the effect of workload against employee work stress of Perusahaan Umum Daerah Air Minum Tirta Sewakadarma Denpasar. This study used a sample of 149 employees. The method used in this research is a survey method with questionnaire and interview techniques. The data that has been collected is analyzed using path analysis inferential statistical analysis tools. The results showed that workload has a significant positive effect on work stress. Workload has a significant negative effect on work-life balance. Work-life balance has a significant negative effect on job stress. Work-life balance mediates the effect of workload on work stress. The implications of this study prove the theory of The Job Demands-Control Model and its relation to the research variables. This research also offers the benefits of work-life balance and workload management on work stress.
Co-Authors A A Gd Kasunu Adipurwa A A Ngr Bagus Aristayudha A.A Ngurah Nanda Apriyana A.A. Ngr. Bayu Suryanatha Ade Yunita Sari Agoes Ganesha Rahyuda Aksa Ardindha Anak Agung Gede Ari Sudewa Anak Agung Pertiwi Kumala Sari Angelica Christy Caesarani Augusto da Conceição Soares Desak Ketut Sintaasih Desak Putu Indrayanti Devi Shinta Prahesti Dewi, Desak Made Pradnya Dhan, Ni Kadek Sari Jayanti Djumilah Zain Domingos Belo Soares Eka Afnan Troena Elisabeth Glorita Luisa Dos Santos Belo Eni Juniari, Ni Kadek Fifi Prananda Florbela Monica de Araujo Gede Suparna Gusti Ayu Krisnayanti Hanny Hafiar Hendrikus Herryanto Heslie Margaretta I Dewa Ayu Kadek Satrini I Dewa Gede Agung Putra Widyatmika I Gde Adnyana Sudibya I Gede Adnyana Sudibya, I Gede Adnyana I Gede Agus Sudarmayasa I Gede Dyana Arjana I Gede Made Putra Adnyana I Gede Putro Wibowo I Gede Putu Kawiana I Gede Rihayana I Gede Yuda Hariyawan I Gst Ngr Agung Puspa Puspa Diartha I Gst. Ngr. Ag. Indra Kesuma I Gusti Ayu Manuati Dewi I Gusti Ayu Mila Cahaya Dewi I Gusti Ayu Widya Ari Cahyathi I Gusti Ngurah Widnyana I Gusti Putu Oka Hartoni I Kadek Udayana I Ketut Andy Hermawan I Ketut Edy Mardyana I Ketut Mustanda I Ketut Rahyuda I Komang Dwinda Murjana I Komang Satria Warla Putra I Made Adi Suryadharma I Made Artha Wibawa I MADE DANA I Made Dwi Adnyana I Made dwiki I Made Handy Sentosa I Made Pasek Ardiana Putra I Made Subudi I Made Surya Negara Sudirman I Made Wardana I Nyoman Rasmen Adi I Nyoman Resa Adhika I Putu Bagus Surya Mahardika I Putu Eka Wardiana I Putu Magna Anuraga I Wayan Gede Supartha I Wayan Jendra Ariana I Wayan Juniantara I Wayan Pasek Ari Sedana I Wayan Pradnyantha Wirasedana I Wayan Putra Mahardika I Wayan Rinas I wayan Suana I Wayan Tresna Ariana Ida Ayu Indah Giantari Ida Ayu Kartika Maharani Ida Ayu Putu Kartika Dewi Ida Ayu Sri Krisna Dewi Ida Bagus Gede Surya Diputra Ida Bagus Ketut Surya Ida Bagus Panji Sedana Indrayani, Ketut Sri Wahyuni Irwanto Irwanto Jerry Risnandar Saktinegara Julião Freitas Gusmão Kadek Diah Candra Dewi Kadek Drasta Yoga Mahardika Kadek Osiana Elsa Dewi Kasih, Ni Luh Sri Kastawan Mandala Kastawan Mandala Ketut Metria Lelia Paula Da Rosa B. Florindo Lino Da Silva Saldanha Lucia Adinda Dua Nurak Luh Gede Meydianawathi Made Pasek Ardiana Made Satya Prawira Made Subudi Made Subudi Made Sudarma Made Suprapta Made Surya Putra Made Wahyu Darmawan Maria Cárceres Pinto Soares Mira Minarsari Ni Kadek Meriyanti Ni Ketut Suci Cheliasih Ni Ketut Yunita Indrawati Ni Luh Gede Aryawati Ni Luh Gede Aryawati Ni Luh Putu Dina Purnama Ni Luh Putu Wiagustini Ni Made Dwi Ariani Mayasari Ni Made Dwi Puspitawati Ni Made Mery Apsari Ni Made Nadya Rahayu Ni Made Sri Rastini . ni made yudhaningsih Ni Nyoman Kerti Yasa Ni Wayan Andini Febriyanti Ni Wayan Astiti Pratiwi Ni Wayan Ekawati Ni Wayan Sri Rahayu Ningsih Paulino Mendonca pramitha dana Putu Dian Kartika Putu Dodik Kartika Candra Putu Saroyeni Priartini Putu Saroyeni Priartrini Putu Saroyini Piartrini Putu Talitha Amadea Rahmat Oka Novriyadhi Rai Mutiara Sari Ratna Sari Dewi Rini Andari Rini Andari, Rini Roy Johan Agung Tucunan Sari, Ade Maria Ulfah Rakhmatika Sentot Kristanto Tjok Gde Raka Sukawati Tjut Allya Magita Harumi umiarti sri rejeki William Jefferson Wiratama