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Decision Support System in Service Satisfaction Assessment Using the Weighted Product (WP) Method at the New Equator Store Rona, Ria Yestiva; Kanedi, Indra; Akbar, Abdussalam Al
Jurnal Media Infotama Vol 21 No 2 (2025): Oktober
Publisher : UNIVED Press

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37676/jmi.v21i2.9184

Abstract

In the era of increasingly fierce retail business competition, customer satisfaction is the key to success, but Toko New Khatulistiwa faces challenges in evaluating service satisfaction in a structured manner because it still relies on subjective manual methods. The main problem faced by the store is the absence of a structured customer satisfaction evaluation method, so that the assessment process becomes subjective and less accurate. This research aims to develop a decision support system (SPK) to assess customer service satisfaction at Toko New Khatulistiwa objectively and measurably. This research uses the Weighted Product (WP) method to perform calculations based on predetermined criteria, namely service quality, service speed, staff friendliness, place comfort, and price satisfaction. The system is built using PHP programming language and runs on a local server. The results showed that the WP method can produce accurate alternative rankings and help stores identify aspects of service that need to be improved. The implementation of this system is expected to improve service quality and customer loyalty.
Implementasi Algoritma Rivest Shamir Adleman Untuk Keamanan Pesan Teks Prayogy, Haggy Sandy; Kanedi, Indra; Sartika, Devi
Jurnal Media Infotama Vol 21 No 2 (2025): Oktober
Publisher : UNIVED Press

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37676/jmi.v21i2.9234

Abstract

Security is a set of procedures, steps, and policies to prevent and monitor unauthorized access, problem solving, disclosure, and disruption of computer data communication. Data or message security can be achieved using cryptography. Cryptography is an important component for communication and information transmission through security services. Cryptography is both an art and a science that produces secret messages. One cryptographic method that can be utilized is RSA method. RSA is an asymmetric cryptographic method that operates in block mode and requires two different keys for the encryption and decryption processes. The advantage of this algorithm is that its difficulty lies in factoring non-prime numbers into their prime factors. The results of the tests conducted show that RSA algorithm can provide additional security for files by using different keys during the encryption and decryption processes. This is because the text data owned by the user will be encrypted and replaced with a series of numbers that do not represent the content of the original data.
Sistem Pemesanan Berbasis Web Pada Usaha Bouquetqu.AD Menggunakan PhP Dan MySQL Tamah, Jeni Vegas; Kanedi, Indra; Zulfiandry, Ricky
Jurnal Media Infotama Vol 21 No 2 (2025): Oktober
Publisher : UNIVED Press

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37676/jmi.v21i2.9265

Abstract

Advances in information technology have encouraged micro, small, and medium enterprises (MSMEs) to adapt through the digitization of business processes, including ordering systems. The research aims to design and implement a web-based ordering system for Bouquetqu.ad—a creative business in Bengkulu City specializing in the sale of gift bouquets. The system was developed to address the limitations of the manual ordering system previously used, which had resulted in low efficiency and limited marketing reach. The system development method used is Waterfall Model, with stages including needs analysis, system design, implementation, testing, and maintenance. The programming language PHP and MySQL database were chosen as the primary platform due to their open-source nature, flexibility, and suitability for developing web applications at the SME scale. The implementation results show that the developed system can improve the efficiency of the ordering process, expand service reach to customers, and minimize data errors. Testing using the black box method indicates that all functions operate as planned. With this system, Bouquetqu.ad can enhance service quality while boosting competitiveness in the digital era
Sistem Informasi Pendaftaran Nikah Pada KUA Kecamatan Semidang Alas Berbasis Web Yunita, Melanisma; Kanedi, Indra; Sari, Venny Novita
Jurnal Media Infotama Vol 21 No 2 (2025): Oktober
Publisher : UNIVED Press

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37676/jmi.v21i2.9285

Abstract

The Religious Affairs Office (KUA) of Semidang Alas Sub-district is one of the religious affairs offices located in Seluma Regency, Bengkulu Province. However, the manual marriage registration process often leads to challenges such as delays in processing, lack of data transparency, and potential administrative errors. To address these issues, a web-based marriage registration information system was developed with the aim of creating a marriage registration information system that can assist the public in conducting marriage registrations and help the KUA in managing and retrieving marriage registration data online. This system aims to reduce processing time and benefit the KUA in managing registration data and searching for data more quickly. The marriage registration information system at Semidang Alas Sub-district KUA can be accessed online via the registered link https://daftarnikahkuasemidang.online/. The method used in this study is a qualitative approach with data collection techniques through observation, interviews, and documentation studies. The system development was carried out using the Rapid Application Development (RAD) method, which consists of the stages of needs analysis, system design, implementation, testing, and maintenance. The technologies used include PHP and MySQL. The results of the study indicate that web-based marriage registration information system developed is capable of accelerating administrative processes, minimizing data errors, and providing easy access for prospective brides and grooms as well as KUA officials. This system can also generate reports automatically, thereby facilitating the reporting and archiving of data. With this information system, it is hoped that public services in the KUA environment will become more modern, efficient, and transparent.
Rancang Bangun Aplikasi Pembayaran Sumbangan Pembinaan Pendidikan (SPP) Pondok Pesantren Salafiyah Hidayatul Qomariyah Kota Bengkulu Menggunakan PHP Dan MySQL Nabila, Hasna; Kanedi, Indra; Zulfiandry, Ricky
Jurnal Media Infotama Vol 21 No 2 (2025): Oktober
Publisher : UNIVED Press

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37676/jmi.v21i2.9360

Abstract

The development of information technology aims to facilitate the accurate access and management of information. Salafiyah Hidayatul Qomariyah Islamic Boarding School is one of the Islamic boarding schools that requires good financial administration services to manage student tuition payments because the current system still uses handwritten books (manual), which is ineffective and time-consuming. The programming language used is PHP with MySQL database, employing a qualitative method. This program will assist the treasurer of the Salafiyah Hidayatul Qomariyah Islamic Boarding School in managing or compiling reports on Educational Development Contributions (SPP) payments quickly and accurately. The results obtained indicate that the Educational Development Contribution (SPP) payment application functions well and can assist in the transaction and recording of Educational Development Contribution (SPP) payments at Salafiyah Hidayatul Qomariyah Islamic Boarding School as expected.
Implementasi Kriptografi Metode Elgamal Untuk Keamanan Data Teks Akbar, Muhamad; Kanedi, Indra; Fhiter.W, Ockhy Jey
Jurnal Media Infotama Vol 21 No 2 (2025): Oktober
Publisher : UNIVED Press

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37676/jmi.v21i2.9376

Abstract

The development of technology and information today greatly affects data security and privacy. Data, which includes facts or details about an event, can be in various forms and requires reliable management. Cryptography is the main solution to securing information, which involves two main processes: encryption and decryption. The ElGamal method, an asymmetric cryptography algorithm, uses a pair of public and private keys, increasing data security without sharing the secret key. ElGamal's strength lies in the Discrete Logarithm Problem, which provides resistance to brute force attacks. It can also be used for digital signatures, ensuring the authenticity and integrity of dataThe implementation results concluded that ElGamal effectively secures text data by encrypting it into a sequence of unrepresentative characters. This implementation provides an additional layer of security by making the encrypted data unconnected to the original information
PENERAPAN KRIPTOGRAFI KLASIK UNTUK KEAMANAN DATABASE PADA BADAN PENGAWASAN PEMILU KABUPATEN SELUMA Kurniawan, Dadang; Kanedi, Indra; Sartika, Devi
JOURNAL OF SCIENCE AND SOCIAL RESEARCH Vol 8, No 3 (2025): August 2025
Publisher : Smart Education

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54314/jssr.v8i3.4208

Abstract

Abstract: Data and information security and confidentiality are important elements of data and information. A database is a collection of logically related and integrated information that can meet the needs of an organization. Database security is the last line of defense when a system is attacked by an external party after successfully bypassing network defenses, operating system security, and applications. Data security can be protected through the implementation of cryptography. Affine Cipher can make a system feel secure by multiplying each plaintext value by a different number and then adding it to the shift value. From the results of the tests conducted, the contents of the database records are secured, so that the records stored in the database are randomized and the developed application can function as expected. Keywords: Security, Database, Affine Cipher. Abstrak: Keamanan serta kerahasiaan data atau informasi adalah salah satu elemen yang penting dalam sebuah data atau informasi. Basis data merupakan sekumpulan informasi yang saling berhubungan secara logis dan berintegrasi sehingga dapat memenuhi kebutuhan suatu organisasi. Keamanan basis data merupakan benteng terakhir saat suatu sistem diserang oleh pihak luar setelah berhasil melewati pertahanan jaringan, keamanan sistem operasi, dan aplikasi. Keamanan data dapat dilindungi melalui penerapan kriptografi. Affine Cipher dapat membuat sistem terasa aman dengan mengalikan setiap nilai teks biasa dengan angka berbeda dan kemudian menambahkan dengan nilai pergeseran. Dari hasil pengujian yang telah dilakukan mengamankan isi record database, sehingga yang tersimpan di dalam database record yang telah diacak dan aplikasi yang dikembangkan dapat bekerja sesuai dengan yang diharapkan. Kata kunci: Keamanan, Database, Affine Cipher
Implementasi Metode Kano Dalam Menganalisis Kepuasan Pasien Pada Klinik Pratama Dehasen Berbasis Website Irawansa, Doni; Kanedi, Indra; Lianda, Deri
Jurnal Media Infotama Vol 21 No 2 (2025): Oktober
Publisher : UNIVED Press

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37676/jmi.v21i2.9380

Abstract

Patient satisfaction in healthcare services is very important to pay attention to because it can provide an overview of service quality. Patients will feel satisfied if the healthcare services they receive meet or exceed their expectations, and conversely, patient dissatisfaction or disappointment will arise if the healthcare services they receive do not meet their expectations. KANO is one of the methods used to assess patient satisfaction with service quality and measure service quality by identifying patient preferences and categorizing service attributes. Thus, patient satisfaction is the level of feeling patients experience as a result of the healthcare services they receive after comparing them with their expectations. The system implementation uses PHP programming language, and the method employed in this study is System Development Life Cycle method. From the results of the testing conducted, it can be concluded that patient satisfaction using this method can be achieved effectively and establish high-quality service standards
Sistem Pakar Diagnosa Penyakit Pneumonia Menggunakan Metode Certainty Factor Pada Puskesmas Tebat Karai Kecamatan Tebat Karai Kabupaten Kepahiang Akba, Muhammad Faisal; Sapri, Sapri; Kanedi, Indra; Hermansyah, Edy
Jurnal Media Infotama Vol 21 No 2 (2025): Oktober
Publisher : UNIVED Press

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37676/jmi.v21i2.9382

Abstract

Pneumonia is a serious disease and can threaten human life, pneumonia is most serious when it occurs in infants and children. This study was conducted at the Tebat Karai Health Center, Tebat Karai Sub-district, Kepahiang Regency. Given the large number of patients suffering from pneumonia, sometimes the Tebat Karai Health Center has difficulty in handling it. Therefore, an expert system using the Certainty Factor method was designed. With this expert system, it can provide ease of initial consultation if the doctor is not available, although later it will still be consulted directly with the doctor. This expert system uses the PHP programming language and MySQL database. The resulting expert system can provide convenience for users to diagnose early pneumonia online.
Rancang Bangun Game 2D Shooter Menggunakan Metode Finite State Machine Nopriansyah, Agung; Kanedi, Indra; Prahasti, Prahasti
SITEKIN: Jurnal Sains, Teknologi dan Industri Vol 19, No 2 (2022): Juni 2022
Publisher : Fakultas Sains dan Teknologi Universitas Islam Negeri Sultan Syarif Kasim Riau

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24014/sitekin.v19i2.14947

Abstract

This 2D Shooter game is an adventure video game where the player plays the character of a Survivor. This game focuses on the Survivor's adventure to kill all the monsters in order to continue to the next level until the end. This game uses the Unity game engine, by implementing the Finite State Machine. Finite State Machine is used on NPCs (Non-Playable Characters), namely characters that appear in the game as monsters in the game such as Enemy and Boss characters.In the tests that have been carried out the results of the FSM (Finite State Machine) in this 2D Shooter game, most of the respondents with an average of 32% answered Very Good, 41% answered Good, 24% answered Moderate, 3% answered Poor.
Co-Authors Abdul Wahid Aditya, Kevin Juli Adyatma, Rayos Aji Sudarsono Akba, Muhammad Faisal Akbar, Abdussalam Al Alinse, Rizka Tri Alon Santoso Andriansyah Andriansyah Anto, Gebi Andre Aprianto . Apriati, Herita Apriliani, Mentari Ardana, Febi Asnawati Asnawati Asnawati Asnawati Ayu Wulandari Azzahra, Rupawan Beti, Ila Yati Beti, Ilayati Budyanto, Aris CANDRA GUNAWAN Cantika, Shintia Dadang Kurniawan Dewantara, Dewantara Dhanu Ario Putra, Dhanu Ario Dimas Aulia Trianggana Edy Hermansyah Efendi, Irpan Eko Putra Membara Eko Suryana Erjisun, Erjisun Fadilla, Rohayu FEBRIANTO, EKO Feri Hari Utami Feri Hari Utami, Feri Hari Ferlyzon, Jusep Fhiter.W, Ockhy Jey Fredricka, Jhoanne Hardiansyah, Vebi Heni Pujiastuti Hermanto, Agung Aushaaf Marshaa Hermiati, Reza Herrianto, David Indriani, Inda Mareta Irawansa, Doni Jayawarsa, A.A. Ketut Juju Jumadi Junita, Empi Desni Linia Jusuf Wahyudi Juwita, Wenty Ratna Khairil Khairil Koko Mukti Wibowo Mukti Wibowo Krismonika, Yolla Kurniawan, Muhammad Andhika Kurniawansyah, Arius Satoni Laili, Afifatul Latifah, Diana Lena Elfianty Leni Natalia Zulita Lianda, Deri Liza Yulianti Magdalena Sundari Mardian, Harjo Marsinta, Efrianti Maryensyah, Andri Maulita, Anis Mega Fatimah Rosana Mesterjon Mesterjon Muhamad Akbar Mustaqim, Rachmad Nabila, Hasna Nopriansyah, Agung Novrianto, Nanda Nurhalifah, Silvy Dwi Nusti, Deki Hari Oktavia, Bella Penta, Rafid Ula Prahasti, Prahasti Prasetyo R, Eko Pratama, Angga Gustian Prayogy, Haggy Sandy Priyambodho, Dimas Dwi Cahyo Puspita, Lidya Puspita, Nara Putra, Jodi Laksana Putri, Rozi Eka Qurniati, Nofi Rahma Wayan Lestari Rahmadanti, Angely Rahmat S, Khaerullah Rena Ariyanti Ricky Zulfiandry Rizky, Muhammad Wahyu Rohmawan, Eko Prasetiyo Rona, Ria Yestiva S Siswanto Saira Asmar Sallaby, Achmad Fikri sapri sapri Saputra, Wiwin Irianto Sari, Intan Mayang Sari, Venny Novita Sartika, Devi Septari, Dellya Shepyantoni, Faizal Sianturi, Erwin Halomoan Sri . Handayani Sriyanto Sriyanto Suci, Tiara Pramuni Supardi, Reno Suranti, Dewi Tamah, Jeni Vegas Tiana, Murni Utama, Fiqri Saputra Venny Novita Sari Wardana, Dimas Rizky Wijaya, Arif Rangga Wiranata, I Wayan Wirayuda, Sahrul Yilistriyani, Yilistriyani yono, Hari Aspri Yunita, Melanisma Yupianti, Yupianti Zulfiandry, Ricky