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Journal : Jurnal Teknik

Analisis Beban Kerja Mental Pada Mekanik Menggunakan Metode SWAT dan Metode QNBM Yolanda Lapai; Idham Halid Lahay; Fentje Abdul Rauf
Jurnal Teknik Vol 18 No 1 (2020): Jurnal Teknik
Publisher : Universitas Negeri Gorontalo

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (225.834 KB) | DOI: 10.37031/jt.v18i1.61

Abstract

Mental workload is the difference between the demands of a task workload with the maximum capacity of a person's mental capability in a motivated state. The purpose of this study was to determine the level of the mental burden of mechanics using the SWAT and QNBM methods. The results of the Subjective Workload Assessment Technique method for heavy service workload showed that the mechanics were 56.6% burdened. Mental workload dimensions for mechanics 1 and 3 are effort load, for mechanic 2 is time load. The category for light service is 11.11%, unburdened in the time load dimension for all mechanics. Nordic Body Map Questionnaire Method was 67%, with illness category included.
Evaluasi Kualitas Pelayanan Menggunakan SERVQUAL dan FUZZY AHP Untuk Meningkatkan Kepuasan Penumpang di Bandara Djalaludin Gorontalo Lahay, Idham Halid; Wolok, Eduart; Yantu, Irwan
Jurnal Teknik Vol 22 No 2 (2024): Jurnal Teknik
Publisher : Universitas Negeri Gorontalo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37031/jt.v22i2.541

Abstract

Indonesia, as an archipelagic nation, requires an efficient transportation system to support economic mobility and tourism. Djalaludin Airport in Gorontalo plays a pivotal role in facilitating economic and tourism activities within Gorontalo Province. Airport management, involving operators and service users, aims to deliver high-quality services. However, some service aspects still fall short, particularly in physical facility comfort and process efficiency. This study seeks to identify service attributes that need improvement to enhance overall service quality. A quantitative approach was employed, utilizing SERVQUAL analysis based on five dimensions: tangibles, reliability, responsiveness, assurance, and empathy. Data were collected through questionnaires and analyzed using a gap method to measure discrepancies between passenger expectations and perceptions. Attribute prioritization was conducted using Fuzzy AHP to identify key areas for improvement, followed by a fishbone analysis to uncover root causes of the identified issues. The results indicate a service conformity level of 87.61%, but notable negative gaps remain in key attributes, such as air circulation comfort in waiting areas and baggage claim efficiency. Recommendations include increasing air conditioning capacity and optimizing conveyor systems to expedite baggage handling. Improving these core attributes suggests that enhancing service quality at Djalaludin Airport will boost passenger satisfaction and loyalty while supporting sustainable growth in air transportation and tourism sectors in Gorontalo Province.
Analisis Kelelahan Dan Beban Kerja Menggunakan Subjective Self Rating Test Dan NASA-TLX Nurmarifah, Atun; Lahay, Idham Halid; Sunardi
Jurnal Teknik Vol 22 No 2 (2024): Jurnal Teknik
Publisher : Universitas Negeri Gorontalo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37031/jt.v22i2.526

Abstract

The application of ergonomics in the workplace is one concept that can be done to provide comfort and safety to workers when doing work. This research was conducted on UD workers. Arafat Meubel which is a furniture manufacturing factory. The problem for workers is the number of targets from the company, which causes working time outside the normal working limits and makes workers experience fatigue and excessive workload. This study aims to analyze the level of fatigue and mental workload of workers, and determine the relationship between the two. The methods used are Subjective Self Rating Test to determine the level of fatigue and Nasa-Tlx to determine the level of mental workload, and using the Spearman Rank Test to determine the relationship between fatigue and mental workload. The results obtained from data processing and analysis were that 2 workers experienced high levels of fatigue and 5 workers experienced high levels of mental workload. In addition, there is a relationship between fatigue and mental workload with a correlation coefficient of 0.559, including in the medium relationship category.
Pengaruh Beban Kerja Mental Terhadap Waktu Respon Pengemudi di Kondisi Lalu Lintas Pedesaan dan Perkotaan Lita Setiawati; Lahay, Idham Halid; Wolok, Eduart; Nugroho, Sinung; Nugroho, Hastiya Annisa Fitri; Nugroho, Mutiara Kurnia
Jurnal Teknik Vol 23 No 1 (2025): Jurnal Teknik
Publisher : Universitas Negeri Gorontalo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37031/jt.v23i1.528

Abstract

Mental workload is one of the factors that affect driver safety. This study examines the effect of mental workload on truck driver response time in rural and urban traffic conditions. Mental workload was measured using the NASA-TLX questionnaire and physiological measurements using HRV and EEG. Response time was tested using detection simulation. The results showed that drivers experienced moderately high mental workload, with the urban environment showing cognitive enhancement based on alpha signals and LF variables. However, regression analysis found no significant relationship between mental workload and driver response time in either rural or urban environments. This study provides insight that while traffic conditions may affect the level of mental workload of drivers, the impact on response time is not always significant. These findings can serve as a basis for further research in understanding the relationship between mental workload, traffic conditions and driving safety.
Optimasi Rute Distribusi ES Kristal Dengan Metode NN Dan LS UMKM XYZ Husin, Salmawati; Lahay, Idham Halid; Uloli, Hendra
Jurnal Teknik Vol 23 No 1 (2025): Jurnal Teknik
Publisher : Universitas Negeri Gorontalo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37031/jt.v23i1.631

Abstract

This study aims to optimize distribution routes for Micro, Small, and Medium Enterprises (MSMEs) engaged in the production of premium ice crystals. The Nearest Neighbor (NN) method is used to find the initial route by selecting the closest locations in sequence, while Local Search is used to improve the route found by searching for better local solutions through exchange or improvement of the delivery sequence. The testing was conducted using distribution data from several customers and delivery locations. The research results show that the distribution route for UMKM Es Kristal Premium, when applying the Nearest Neighbor and Local Search methods, resulted in a reduction in delivery distance from 40.3 km to 3.74 km, with a savings of 16.28% for the urban area, and from 52.5 km to 33.1 km for the Limboto-Telaga area, with a savings of 36.95%. Additionally, this method also reduces transportation costs, with initial transportation costs of Rp. 100,000.00 decreasing to Rp. 66,840.00, representing a cost reduction of 33.16%. This method can optimize time and operational cost savings, which can have a positive impact on UMKM Es Kristal Premium in enhancing their competitiveness and service to customers.
Co-Authors Abdul Rasyid Abdul Rasyid Abdul Rasyid Abdul Rasyid Abdullah, Aizza Kirana Adjidji, Masyita Nur Aulia Afrilila, Erin Afrilia Aizza Kirana kirana Amirudin Y. Dako Annisa Latief Anom, Adji Saputra Anwar, Balqis Arafat, Muhammad Yasser Arfan Utiarahman Arip Mulyanto Aris, Muhamad Alfandi Ayuni, Dewi Riasty Bawole, Malfrin G. Bina, Rahayu Fiqriyah Buyung R. Machmoed Buyung Rahmad Machmoed Dako, Rahmat Deddy Riyanto Damopolii, Anggun Ocktaviana Darusalam, Jamal Dwi Noviani Dwiyanti, Florensia Ni Made Diah Eduart Wolok Fahri Mahful Fahrudin Zain Olilingo Febriansyah, Moh Fajar Felisah, Andi Ratu Fentje Abdul Rauf Fentje Abdul Rauf Fentje Abdul Rauf Fitri , Hastiya Annisa H Hasanuddin H Hasanuddin Hafid Rahmandan Harun, Nurfaisal Hasania, Arifin Nurcahyo Zumadillah Hasanuddin Hasanuddin . Hasanuddin Hasanuddin Hasanuddin Hasanuddin hasdianti, waode nirma Hendra Uloli Husin, Salmawati Iksal Djilham Piyohu Irwan Wunarlan Irwan Yantu Iskandar Zulkarnain Nasibu Jamal Darusalam Giu Jilham, Aqshal Kawengian, Alfredo Rianto Lakoro, Adeleyid Laoh, Farid Lapai, Yolanda Larosa, Esta Lasau, Syakri Latjengke, Mohamad Julfikar Lestari, Sovia Lita Setiawati Macmoed, Buyung Rahmad Maru, Aan Yetno Mii, Afriyanti Moh. Ainul Fais Monica Pratiwi Nadjamuddin, Difa Nurul Asyifah Napu, Kartika Nugroho, Hastiya Annisa Fitri Nugroho, Mutiara Kurnia Nugroho, Sinung Nurcahyo, Fajar Nurmarifah, Atun Pramudibyo, Sugeng PRAMUDIBYO, SUGENG PRAMUDIBYO Prayogo, LM Fandy Pusponegoro, Luh Wianda Putri Famalya Melu Puyuhiyo, Zulqarnain Rahmat Deddy Rianto Dako Ramli, Rudianto Rezkiawan Tantawi Ribut Santoso Rio Monoarfa Rudolf Simatupang Safitri, Rindiani Silvana Mohamad Siti Hidayanti Mutiara Kurnia, Siti Hidayanti Mutiara Sri Ayu Ashari Stella Junus Suaib, Fadel Sudjarwo Sukoco Sulanda, Sinta Bellah Sunardi Sunardi . sunardi sunardi Surya Handrisusanto Ahmad Syahrir Abdussamad Syarifuddin Achmad Trifandi Lasalewo Umara, Andi Maga Wahab Musa Wahyu Saputra Wandra, Wandradianto Mokoagow Wayan Andika Riyantara Widodo, Langgeng Wolinelo, Rifan Wolok, Eduar Wrastawa Ridwan Yolanda Lapai