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Perancangan User Experience Aplikasi Konsultasi Penyakit Hewan Peliharaan menggunakan Pendekatan Human-Centered Design Satrio Priambudi Saksono; Buce Trias Hanggara; Intan Sartika Eris Maghfiroh
Jurnal Pengembangan Teknologi Informasi dan Ilmu Komputer Vol 6 No 12 (2022): Desember 2022
Publisher : Fakultas Ilmu Komputer (FILKOM), Universitas Brawijaya

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Pets are susceptible to various diseases and as owners, they are responsible for taking care of their pet's health. However, the comparison of the number of veterinarians and pet owners in Indonesia is not balanced, especially in remote rural areas. This phenomenon can trigger the need for online pet disease consultation services. to ensure that the application design made based on the needs of pet owners has a good level of usability, and can meet the expectations of pet owners, a user experience design is needed in accordance with the application design flow that produces a design with a good level of usability and user experience.The design of the user experience of the pet disease consultation application is carried out with a human-centered design approach. The design process begins with analyzing the context of use for pet consultation applications, then analyzing user needs, namely pet owners, followed by designing pet disease consultation application solutions, and testing the design of pet disease consultation application solutions that have been made using the usability testing method to 5 pet owners with the results of effectiveness testing getting a score of 100% testing, and in efficiency testing getting a score of 100%. After that, user perception measurements were taken using the user experience questionnaire method with "good" results in the aspects of attractiveness, and clarity, and "excellent" results in the aspects of efficiency, accuracy, stimulation, and novelty. After a series of tests, it was found that the solution design showed positive user perception because each test score was above the test average.
Analisis Perbandingan Penggunaan State Management pada Aplikasi Ditonton menggunakan Framework Flutter Muhammad Hafid Nur Azis; Aryo Pinandito; Intan Sartika Eris Maghfiroh
Jurnal Pengembangan Teknologi Informasi dan Ilmu Komputer Vol 7 No 1 (2023): Januari 2023
Publisher : Fakultas Ilmu Komputer (FILKOM), Universitas Brawijaya

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Abstract

Ditonton application is an application created using the Flutter framework to display a list of films that have been shown, along with ratings, genres, and synopsis for each film to help users decide which films to watch. In Ditonton application, there are several features that utilize various data processing models that use state management in the application. Researchers want to see the differences in the performance of implementing state management into applications based on three categories, namely memory usage, execution time, and CPU utilization. In testing the state management that will be tested and compared in this study is Provider and BLoC which are the most frequently used state management. The research was conducted by analyzing the implementation of state management, collecting performance test data, and comparing performance test data through 2 stages including the normality test and parametric or non-parametric statistical tests depending on the data from each category. From the results of the calculations that have been carried out, the results show that in the comparison of the use of state management in the memory usage category there is no difference from the values that have been tested. Whereas in the comparison of the use of state management in the categories of execution time and CPU utilization there are differences from the values that have been tested.
Evaluasi Proses Bisnis Administrasi Pelayanan Akademik Semester Antara pada Fakultas Ilmu Komputer Universitas Brawijaya (FILKOM UB) dengan Metode Quality Evaluation Framework (QEF) Nisriinaa 'Aaliyah; Intan Sartika Eris Maghfiroh; Tri Afirianto
Jurnal Pengembangan Teknologi Informasi dan Ilmu Komputer Vol 7 No 1 (2023): Januari 2023
Publisher : Fakultas Ilmu Komputer (FILKOM), Universitas Brawijaya

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Abstract

Intermediate Semester Activities (SA) are regular lecture activities packaged in the form of short semesters. There is a website developed by the Faculty of Computer Science, Brawijaya University (FILKOM UB) to help students administer the Intermediate Semester called FILKOM Apps. However, not all that student needs can be met because they still require consideration from the organizers. Delineation of the flow of administration in this activity requires analysis and modeling of business processes. There are five business processes identified and modeled using BPMN. The results of evaluating business processes using the QEF method identified 34 quality factors and among them there are 15 quality factors which do not meet the target because it has a gap in the calculation. Then do a root cause analysis using the Fishbone Diagram method identifies the top three categories that cause problems, namely categories measurement, man power and method. Business process improvement recommendations include a comparison of currently used business process simulations (as-is) with the recommended business process (to-be) using measurement time analysis on the Bizagi Modeler application. The design of SA has an increase in time efficiency of 26.04%. The SA data collection has an increase in time efficiency of 37.8%. In SA scheduling, it has an increase in time efficiency of 15.58%. SA registration and payment has an increase in time efficiency of 2.49%. The SA validation has an increase in time efficiency of 7.47%.
Evaluasi dan Perbaikan Desain Antarmuka Pengguna Website DPD PPNI Kabupaten Malang menggunakan Pendekatan Design Thinking Gitahayu Pradipta; Retno Indah Rokhmawati; Intan Sartika Eris Maghfiroh
Jurnal Pengembangan Teknologi Informasi dan Ilmu Komputer Vol 7 No 1 (2023): Januari 2023
Publisher : Fakultas Ilmu Komputer (FILKOM), Universitas Brawijaya

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DPD PPNI Malang Regency is one of the organizations that oversees the nursing profession in the Malang Regency area. Based on the results of a brief interview with one of the administrators, there were problems with the website and he wanted to integrate the website with membership and cooperative services. Therefore, to improve the website that is owned, a user interface design is needed. In this study, using the Design Thinking approach in the improvement process. There are 5 stages that must be carried out, namely empathize, define, ideate, prototype, and test. The results of this study are in the form of user interface designs for the admin and member user categories. For the admin user category, there is a feature to verify submissions for membership requirements and cooperative transactions. As for the member user category, there is a feature to view company profiles, catalogs of goods sold in cooperatives, submit membership requirements, and cooperative transactions. The design that has been made is then evaluated using the Usability Testing and Single Ease Question (SEQ) methods which produce quantitative and qualitative data. Evaluation results using Usability Testing obtained several suggestions from respondents. From the results of the evaluation using SEQ, a score of 6.5 was obtained from a scale range of 7 for the admin and member user categories.
Evaluasi dan Perbaikan Rancangan Antarmuka Pengguna Web Dinas Kebudayaan, Pariwisata, Pemuda dan Olahraga Kota Kediri menggunakan Metode Goal-Directed Design (GDD) Nadhif Mahendra Putra; Intan Sartika Eris Maghfiroh; Nanang Yudi Setiawan
Jurnal Pengembangan Teknologi Informasi dan Ilmu Komputer Vol 7 No 2 (2023): Februari 2023
Publisher : Fakultas Ilmu Komputer (FILKOM), Universitas Brawijaya

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The Office of Culture, Tourism, Youth and Sports (Disbudparpora) of the City of Kediri is a government agency that deals with cultural issues, manages tourism and youth sports activities in the City of Kediri. The staff who are responsible for managing the information media do not have new innovations regarding website design so it looks very monotonous. Therefore, it is necessary to recommend web design recommendations for the City of Kediri Disbudparpora so that the purpose of the recommendations is better for users. This user interface improvement will use the Goal-Directed Design (GDD) method which consists of six steps, the first of which is research on user desires. The second step is modeling which creates a persona. The third step is requirements that create scenario contexts and user requirements. The fourth step is the framework, namely making a wireframe. The fifth step is refinement which creates high-quality prototypes. Then the last step is support to do user testing and evaluation with the System Usability Scale (SUS) questionnaire. The User Testing process has obtained good results while the final evaluation has received an average score of 80.75 and is in the acceptable category in the acceptability ranges. Category B on the grade scale. The excellent category on the adjective rating and earned an A on the percentile rank. Therefore, the Disbudparpora improvement recommendation website is declared acceptable by users.
Evaluasi dan Perbaikan Desain Pengalaman Pengguna Aplikasi Pelayanan Publik Smart Kampung Kabupaten Banyuwangi menggunakan Pendekatan Human Centered Design Rivo Dimas Prakasa; Satrio Hadi Wijoyo; Intan Sartika Eris Maghfiroh
Jurnal Pengembangan Teknologi Informasi dan Ilmu Komputer Vol 7 No 2 (2023): Februari 2023
Publisher : Fakultas Ilmu Komputer (FILKOM), Universitas Brawijaya

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Abstract

Banyuwangi Regency has a smart city concept called Smart Kampung. Smart Kampung provides access to public services to the community through applications. The Smart Kampung application provides population administration services, complaints, and the latest information from Banyuwangi Regency. Based on the results of observations on the Google Play Store, problems were found that made the rating of this application only 3.1 and the results of interviews with DISKOMINFO Banyuwangi also stated that there was no evaluation that directly involved users so as to reduce user problems related to user experience, evaluation and designing solutions were needed. to these problems. This study uses the Human Centered Design (HCD) approach and the Modular Evaluation of Key Components of User Experience (Mecue) method to evaluate and improve the Smart Kampung mobile application. The results of the initial evaluation with 35 respondents produced the highest average score on the usefulness indicator with a value of 6.20 and the lowest average score on the negative emotions indicator with a value of 2.56. In addition, 3 major problems were found consisting of 14 specific problems related to interface appearance, usage flow, and information. Based on these problems, an improvement plan was carried out followed by retesting. The results of the improvement have a positive effect on all indicators on the Mecue questionnaire. The biggest increase is in the visual aesthetic indicator of 1.08 and the lowest increase is in the usefulness indicator of 0.19.
Analisis Usability dan Pengalaman Pengguna Website SMAN 5 Bogor versi Mobile menggunakan MeCUE Questionnaire dan System Usability Scale (SUS) Muhamad Lukman Nurhakim; Buce Trias Hanggara; Intan Sartika Eris Maghfiroh
Jurnal Pengembangan Teknologi Informasi dan Ilmu Komputer Vol 7 No 2 (2023): Februari 2023
Publisher : Fakultas Ilmu Komputer (FILKOM), Universitas Brawijaya

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Internet is a medium used to collect information such as news and information related to institution or daily work. One of the media used for dissemination and providing information is sman5kotabogor.sch.id. According to SMAN 5 Bogor IT Team, website never been analyzed or improved since created in 2017. The hypothesis regarding “are users satisfied with the website?” arises because lack of user experience data. Therefore, it is necessary to analyze user experience and usability of website. To measure user experience, researcher use meCUE questionnaire consisting of 5 modules and 10 aspects. Usability data collection was carried out based on usability metrics from ISO 9241-11 and data was collected by task testing, interviews, and answering system usability scale (SUS) questionnaire. Based on results evaluation of meCUE questionnaire, website have a total value of 1.7 which included in positive category. Analysis also produces negative values ​​on intention to use, commitment, and status aspects. In analysis of usability metrics, satisfaction value is 63 or below acceptable and produces normal effectiveness and efficiency values. Improvement according to meCUE questionnaire resulted in 12 improvement (RP) to fix aspects with negative value and improvement based on usability metrics resulted in 9 improvement to improve usability aspects.
Eksplorasi Perilaku Mahasiswa dalam Implementasi Pembelajaran Hybrid di IT Telkom Surabaya Mohammad Dhani Alfian; Intan Sartika Eris Maghfiroh; Andi Reza Perdanakusuma
Jurnal Pengembangan Teknologi Informasi dan Ilmu Komputer Vol 7 No 2 (2023): Februari 2023
Publisher : Fakultas Ilmu Komputer (FILKOM), Universitas Brawijaya

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The COVID-19 pandemic that occurred has resulted in many changes in the education sector in Indonesia. Before the pandemic, Indonesia used to implement face-to-face learning methods, then changed to online learning methods, and now uses hybrid learning. Kemendikbudristek issued to organize learning activities by implementing hybrid learning policy. IT Telkom Surabaya is an educational institution that implements hybrid learning. This study uses qualitative research methods using exploration related to hybrid learning, obstacles encountered in hybrid learning, and solutions to deal with those obstacles. The exploration was carried out by conducting semi-structured interviews with twelve students from IT Telkom Surabaya. Interview results with twelve interviewees were transcribed. Transcript results were analyzed using qualitative coding method and thematic analysis. From analysis data results were found that hybrid learning at IT Telkom Surabaya was implemented quite well, but there were some obstacles experienced by students in implementing hybrid learning. These obstacles include e-learning errors, being lazy and sleepy, and having difficulty at understanding materials provided by lecturers. Students have their own ways of dealing with these problems they face. Students solve problems by asking for help from lecturers, asking friends for help, and trying to solve them themselves.
Analisis Pengalaman Pengguna pada Website Kampus Merdeka menggunakan Metode UX Curve Muhammad Raihan Agust Nugroho; Hanifah Muslimah Az-Zahra; Intan Sartika Eris Maghfiroh
Jurnal Pengembangan Teknologi Informasi dan Ilmu Komputer Vol 7 No 2 (2023): Februari 2023
Publisher : Fakultas Ilmu Komputer (FILKOM), Universitas Brawijaya

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Abstract

Kampus Merdeka is a program that was created by the ministry of education cultural, research and technology of Indonesia on 2020 to facilitate the learning progress for student outside campuss environment. The ministry also launched a website to simplify the administration process and to monitor student's activity. This study aims to analyze the user experience in the Kampus Merdeka's website using UX Curve method. UX Curve method has 3 phase initial questionnaires, curve drawing templates, and final questionnairess. Initial questionnaire' function is to collect participant's demography data, curve drawing templates is the drawing phase, and final questionnairess is the last phase to complete the score, and user's perception of the website. From the data gathered on 10 participant it generate 40 curves, from 4 different UX dimension which is general UX, attractiveness, utility, and ease of use. Beside the curves there are 51 reasons consist of positive and negative factors, that will be categorized to pragmatic and hedonic factors. According to the result from this study factor that influence the user experience in the Kampus Merdeka's website are the interface is simple, the website is easy to use, and the enrollment process is difficult.
Perancangan User experience Aplikasi BAZNAS Jombang berbasis Mobile menggunakan Metode Design Thinking (Studi Kasus : BAZNAS Jombang) Ananda Risqi Amalia; Intan Sartika Eris Maghfiroh; Nanang Yudi Setiawan
Jurnal Pengembangan Teknologi Informasi dan Ilmu Komputer Vol 7 No 2 (2023): Februari 2023
Publisher : Fakultas Ilmu Komputer (FILKOM), Universitas Brawijaya

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Badan Amil Zakat Nasional Kabupaten Jombang (BAZNAS) is an agency that has the duties and functions of collecting and distributing zakat, infaq, and alms (ZIS) at the Jombang Regency level. Based on the observations and the results of pre-research interviews, it is known that BAZNAS Jombang requires a mobile application that can support all work programs and meet user needs. These needs include a system for calculating the amount of zakat, paying zakat (either by bank transfer, direct meeting, or QRIS code), online infaq, donations, news, zakat literacy, and consultation. This research aims to meet user needs and solve problems experienced by users when donating through a mobile application. The design method used is design thinking and usability testing methods for testing prototypes. The design thinking method consists of 5 stages: empathize, define, ideate, prototype, and test. The data collection results using the In-depth Interview method found 6 problems that must be resolved and 14 needs which include payment processes, donations and zakat, as well as transparency of funds. Of all these problems and needs, produce 4 menus and 111 pages with guidelines using google material design. Based on the results of the final prototype evaluation of the 10 scenarios tested on 5 users using the moderated usability testing method through the Maze, it is known that all users have completed the scenarios given with an average success rate of 100% from the direct and indirect path. Meanwhile, through the calculation of the Likert scale, an average value of 4.82 is obtained. Even so, 11 pages had to be Redesigned because they were considered different from users' needs, expectations and perceptions.
Co-Authors A'ini, Farah Nur Achmad Fani Fajar Irawan Ade Gunawan Aditya Rachmadi, Aditya Aditya, Nathanael Chandra Admaja Dwi Herlambang Akbar, Muhammad Aminul Al Khairiyah, Ratu Salma Ananda Risqi Amalia Ananda Yuke Wahyu Putra Pratama Anatasha Eka Syavina Andi Reza Perdanakusuma, Andi Reza Andi Reza` Perdanakusuma Annila, Nazwa Arief Setiawan Ariibahadi, M. Abhiseka Aryo Pinandito Ayubi, Muhammad Azka Bayu Rahayudi Buce Trias Hanggara Diah Priharsari Dian Eka Pratiwi Fadhil, Adam Ghirvan Fadillaturahmansyah, Amroe Fauzan Zuhdi Wiryawan Fitria Adinda Rahmawati Ghassaani, Naira Ghulba, Deidra Aulia Gitahayu Pradipta Hanggara, Buce Trias Hanifah Muslimah Az-Zahra Hanifah, Hana Syifa Haris Hasan Mangundap Herman Tolle Himawat Aryadita, Himawat Irfan Nuril Faza Iriandi, Maria Nicole Natasha Putri Kaeksi, Racana Ayu Kamila, Indira Setia Krishna Yudie Aqilla Iqbal Kulsum, Sita Evania Laverda, Elvaretta Rizky Mahardeka Tri Ananta, Mahardeka Tri Miranda Eristiana Mochamad Chandra Saputra, Mochamad Chandra Mohamad Fatkhur Rozi Mohammad Dhani Alfian Muhamad Lukman Nurhakim Muhammad Hafid Nur Azis Muhammad Raihan Agust Nugroho Nadhif Mahendra Putra Nanang Yudi Setiawan Nanang Yudi Setiawan Nisriinaa 'Aaliyah Novia Tri Rahmawati Nugrahani, Fanny Nur A'ini, Farah Nurfidausyi, Muhammad Zidan Tifanno Nurrahman, Zarilham Purnama, Dewi Ayu Alamanda Rachman, AA Muhammad Itqany Rahmadhani, Via Salsabila Ramadhan, Thoriq Achmad Retno Indah Rokhmawati Retno Indah Rokhmawati, Retno Indah Riswan Septriayadi Sianturi Rivo Dimas Prakasa Rizqi Ahmad Abdillah Rona Nisrina Rahmawati Saputra, Fatih Daffa Nurma Sari Rahmawati, Sari Sari, Anggraeni Puspa Satrio Hadi Wijoyo Satrio Priambudi Saksono Sidin, Siti Huwaena Maulidiah Sonia Dwi Suci Hayuningtyas Supraptoa Supraptoa Tri Afirianto Veri Daffa Ramadhani Viriya, Aurelius Alexaner Wibowo, Hidayat Mukti Wildan Arrizal Wahyu Sutomo Yuditama, Alvan Alif Yulius Natalis Ega Pratama Yunita Eka Fitrianti Yusi Tyroni Mursityo Yusi Tyroni Mursityo Zacharias, Andrei Hansel Zaidan, Muhammad Irfan Zaki Baridwan