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All Journal INFORMASI Jurnal Psikologi Sosiohumaniora MediaTor: Jurnal Komunikasi Mediator Jurnal Ilmu Komunikasi Jurnal Sosioteknologi PSYMPATHIC Jurnal Kajian Informasi & Perpustakaan Jurnal Kajian Komunikasi Isamic Communication Journal Panggung Jurnal Ilmiah Peuradeun Jurnal Studi Komunikasi Jurnal Komunikasi Ikatan Sarjana Komunikasi Indonesia JURNAL LENTERA : Kajian Keagamaan, Keilmuan dan Teknologi Jurnal Komunikasi Jurnal ASPIKOM Ranah: Jurnal Kajian Bahasa Al Qalam: Jurnal Ilmiah Keagamaan dan Kemasyarakatan Paradigma POLISTAAT: Jurnal Ilmu Sosial dan Ilmu Politik LUGAS Jurnal Komunikasi Jurnal Profetik Kajian Jurnalisme Communication Jurnal Praksis dan Dedikasi Sosial Coverage: Journal of Strategic Communication Interdisciplinary Social Studies Jurnal Komunikasi Islam Educational Building: Jurnal Pendidikan Teknik Bangunan dan Sipil Anthronomics: Jurnal Manajemen Sumber Daya Manusia Jurnal Komunikasi Indonesia Panggung Proceeding International Conference Of Innovation Science, Technology, Education, Children And Health Proceeding International Conference Of Innovation Science, Technology, Education, Children And Health Atestasi : Jurnal Ilmiah Akuntansi
Deddy Mulyana
Universitas Padjadjaran
Religion Arts Humanities Civil Engineering, Building, Construction & Architecture Computer Science & IT Economics, Econometrics & Finance Education Engineering Environmental Science Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Public Health Social Sciences Transportation Other

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Enhancing Doctor-Patient Communication through Digital Media Platforms: A Study on Innovation in Health Interaction Andi Subhan Amir; Deddy Mulyana; Susanne Dida; Jenny Ratna Suminar
Proceeding International Conference Of Innovation Science, Technology, Education, Children And Health Vol. 4 No. 2 (2024): Proceeding of The International Conference of Inovation, Science, Technology, E
Publisher : Program Studi DIII Rekam Medis dan Informasi Kesehatan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62951/icistech.v4i2.99

Abstract

In the digital era, communication technology enhances interaction quality across various sectors, including healthcare. Communication between doctors and patients can be improved through innovative digital media platforms. However, there is a knowledge gap regarding the effectiveness and implementation of digital media in doctor-patient interactions. This study aims to evaluate the impact of digital media platforms on doctor-patient communication and identify factors influencing the effectiveness of such communication. This research employs a qualitative method with a case study approach over six months, with inclusion criteria comprising doctors and patients actively using digital media. Subjects were selected through purposive sampling, involving 20 doctors and 50 patients. Data were analyzed using thematic analysis to identify critical patterns and themes. The findings indicate that digital media usage enhances the accessibility and responsiveness of communication, enables real-time health monitoring, and increases patient satisfaction through more personal and interactive communication. Factors such as doctors' digital skills, patients' preferences, and institutional support play significant roles in communication effectiveness. Digital media also reduce communication errors and improve the efficiency of health information delivery. The implications of this study suggest that integrating digital technology in medical communication enhances interaction quality and accelerates digital transformation in the healthcare sector.
Co-Authors Ahmad Zuhdi Firdaus Amalia Djuwita Andang Iskandar Andang Iskandar, Andang Andi Subhan Amir Anjelia, Lydia Okva Arifi Arifi Asep Suryana Astri Wulandari Atie Rachmiatie Atwar Bajari Benazir Bona Pratamawaty Bertha Sri Eko Cece Sobarna Dadang Rahmat Hidayat Dadang Sugiana Damayanti, Ninis Agustini Devie Rahmawati Devie Rahmawati Diah Fatma Sjoraida Dian Wardiana Sjuchro dicky yusuf budiman kusmayadi Dwi Budi Santoso Edwin Rizal Eeng Ahman, Eeng Efi Fadilah Eni Maryani Fakhri Zakaria Farida Agus Setiawati Fiona Verity Giri Lumakto Gita Anita Hanny Hafiar Harningsih, Harningsih Henny Sri Mulyani Rohayati Hermito Gidion Hidayat, Veny Ilham Gemiharto Ira Mirawati Janah Sojanah, Janah Jenny Ratna Suminar Jenny Ratna Suminar K. Y.S. Putri Kadri Kadri Kadri Kadri Kamil, Dinda Nur Griya Kurniansyah, Rafli Akram Lartutul, Xavery Alberto Leviane Jackelin Lotulung Linda Zakiah Maimon Herawati Mila Viendyasari Musa, Hussein Gibreel Navarro, Charles Julian Santos Nia Kurniati Nindi Aristi Ninis Agustini Damayani Normansyah Nuraini, Fira Pujia Nuraini, Nanan Pandan Yudhapramesti Pawit M. Yusuf, Pawit M. Purwanti Hadisiwi Rayni Delya Hafni Rudy Harjanto S. Bekti Istiyanto Santi Susanti Santi Susanti, Santi Sarah Aisha Shaharoun, Awaluddin Siregar, Rachmi Kurnia Siti Karlinah Sri Seti Indriani Sumin, Sumin Susanne Dida Susie Perbawasari Tedjakumala, Ingrid Tendy Y. Ramadin Tine Silvana Rachmawati Tine Silvana Rachmawati Ujang Asmara Utamidewi, Wahyu Utamidewi, Wahyu Ute Lies Siti Khadijah Wiratri Anindhita Wiratri Anindhita Yaputra, Albert Yudhawirawan, Radhi Abimanyu Yulia Ayriza Yuyu Yohana Risagarniwa