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Work Discipline and Competency of the Democracy Volunteer of Makassar City in General Election 2019 Delly Mustafa; Risma Niswaty; Nuzlan Botutihe
Journal of Public Representative and Society Provision Vol. 2 No. 1 (2022): Journal of Public Representative and Society Provision
Publisher : Pusat Studi Pembangunan dan Pemberdayaan

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (201.414 KB) | DOI: 10.55885/jprsp.v2i1.80

Abstract

Every organization expects its people resources to perform well in order to accomplish organizational goals. Similarly, expectations for the Makassar City Volunteer Democracy's performance in the 2019 General Election. The relationship between work discipline and the performance of the Makassar City Volunteer Democracy is positive and substantial, as evidenced by the value of Unstandardized Coefficients beta () of 0.262. (26.2 percent ). This suggests that the contribution of work discipline to performance is 26.2 percent. There is a positive and strong relationship between competences and their performance, as evidenced by the value of Unstandardized Coefficients beta () of 0.579. (57.9 percent ). This suggests that the contribution of competence to performance is 56.9 percent. There is an influence of work discipline and competence on their performance concurrently (concurrently). As seen by the R-Square value of 0.574, the extent of the effect of work discipline and competence on performance is that the remaining 57.4 percent is explained or affected by other factors not included in this study.
SWOT -AHP AS A METHOD OF PUBLIC SERVICE STRATEGY Juharni Juharni; Syamsul Bahri; Delly Mustafa; Sitti Hardiyanti Arhas
Sosiohumaniora Vol 25, No 2 (2023): Sosiohumaniora: Jurnal Ilmu-Ilmu Sosial dan Humaniora, JULY 2023
Publisher : Universitas Padjadjaran

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24198/sosiohumaniora.v25i2.46124

Abstract

SWOT-AHP helps companies to develop and plan strategic alternatives to overcome all the challenges faced. The purpose of this study is to determine the public service strategy of the Makassar Laboratory Center. This research is a quantitative research, using the SWOT-AHP approach to determine the right strategy in improving organizational performance. Data is collected from the documentation results and then analyzed according to SWOT-AHP stages.  The results of data processing show that in the item of strength, having an international standard TB lab is the most dominant strength possessed by BBLK Makassar, in the item of weakness, the biggest weakness is the organizational culture that still tends to be negative (rigid, individual, passive, lack of empathy in providing services, so efforts need to be made for the organization to carry out public services based on public excellent. While the most dominant opportunity to be utilized is information technology support, while the biggest threat faced by BBLK Makassar is the entry of foreign investors in laboratory services that have more sophisticated systems and equipment (the threat of global competition in the AFTA era). After the SWOT-AHP analysis, 4 strategies emerged, namely: increasing the promotion and technology-based information services, building an integrated information technology system, improving the quality and quantity of human resources, and maximizing tool utilization by adding new types of examinations.
TANGGUNG JAWAB DAN RESPONSIVITAS BIROKRASI PEMERINTAHAN DALAM PELAYANAN PUBLIK DI KOTA MAKASSAR (Studi Kasus Pelayanan Ijin Mendirikan Bangunan (IMB) di Dinas Tata Ruang dan Bangunan Kota Makassar) Delly Mustafa
Jurnal Ilmiah Ilmu Administrasi Publik Vol 5, No 2 (2015)
Publisher : Program Pascasarjana Universitas Negeri Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (88.017 KB) | DOI: 10.26858/jiap.v5i2.1760

Abstract

Konsep birokrasi pemerintahan berkaitan erat dengan peran dan fungsi organisasi pemerintahan yang besar dalam rangka peningkatan kualitas pelayanan kepada masyarakat. Pelayana yang berkualitas adalah pelayanan yang harus diikuti dengan tanggung jawab dan respon oleh aparat birokrasi dalam menjalankan tugasnya sebagai provider. Sejalan dengan hal tersebut  Denhard  and Denhard  (2003)  dengan model pelayanan new public service menekankan bahwa pelayanan publik harus responsif terhadap berbagai kepentingan  dan nilai-nilai publik yang ada. Dalam konteks pelayanan publik, akuntabilitas adalah suatu ukuran yang menunjukkan seberapa besar tingkat kesesuaian penyelenggaraan pelayanan dengan ukuran nilai atau norma eksternal yang ada di masyarakat atau yang dimiliki oleh para stakeholders. Sedangkan responsivitas birokrasi pemerintahan menjadi sangat dibutuhkan masyarakat ketika masyarakat membutuhkan pelayanan perizinan yang berkualitas. Hasil penelitian menunjukkan bahwa tanggung jawab birokrasi pemerintahan sudah dilaksanakan dengan baik, walaupun masih sebatas pada tanggung jawab  pada makna acountability, dan belum disertai  tanggung jawab pada makna obligasi dan makna cause.kemudian pada aspek responsivitas, masyarakat belum merasakan pelayanan yang baik dari birokrast masyarakat mengeluh terhadap layanan  yang diberikan birokrat karena masih adanya praktek diskriminasi dalam pemberian pelayanan. Kata Kunci: Tanggung jawab, Responsivitas, Birokrasi Pemerintahan, dan Pelayanan Publik
Mapping Strategy Development Of Traveler Destinations In Empowerment Local Community East Coast In South Sulawesi Nur, Andi Cudai Nur; Niswati , Risma; Cante, Slamet Riadi; Mustafa, Delly; Akib, Haedar
EDUTOURISM Journal Of Tourism Research Vol. 3 No. 02 (2021): HOSPITALITY AND TOURISM
Publisher : Samarinda State Polytechnic

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53050/ejtr.v3i02.195

Abstract

Research carried out to identify, analyze, and orientation of the mapping strategy to support the development of tourism destinations empowering local communities and area-based tourism as its leading sector. The approach used is qualitative and quantitative mix techniques. The results showed that developments rating in Sinjai can be seen from 1) traveller, 2) traveller destination, 3) traveller activities, 4) of accommodation used, 5) traveller trips, 6) average expenditure, 7) characteristics of the traveller market. From the description of the results of the study has increased every year. This is because adequate infrastructure increasingly supported sights. The mapping showed an increase and expansion of the traveller area each year. Increased traveller destinations and the availability of adequate infrastructure provide the opportunity for local communities to take part in the tourism industry that contributes to the empowerment of local communities. The government's efforts in promoting the expansion of development opportunities in various sectors of the tourism sector strongly support the improvement of the economy and social life at the local community level.
Akuntabilitas Birokrasi Dalam Pelayanan Publik Pada Dinas Ketenakerjaan Dan Transmigrasi Kabupaten Sikka, Provinsi Nusa Tenggara Timur Oktavian, Hendrikus; Mustafa, Delly; Pananrangi, Andi Rasyid
Paradigma Journal of Administration Vol. 2 No. 1 (2024): Paradigma Journal of Administration, Juni 2024
Publisher : Postgraduate Bosowa University Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35965/pja.v2i1.4600

Abstract

Penelitian ini bertujuan untuk mendalami dan menganalisis akuntabilitas birokrasi dalam pelayanan publik yang dilakukan oleh Dinas Ketenagakerjaan dan Transmigrasi Kabupaten Sikka, Provinsi Nusa Tenggara Timur (NTT). Fokus utama penelitian ini adalah untuk memahami praktik-praktik akuntabilitas yang diterapkan oleh birokrasi tersebut dalam memberikan layanan kepada masyarakat. Metode penelitian yang digunakan adalah pendekatan kualitatif untuk menggambarkan fenomena. Pengumpulan data dilakukan melalui wawancara mendalam dengan pejabat dan staf Dinas Ketenagakerjaan dan Transmigrasi kabupaten sikka, observasi langsung terhadap proses pelayanan, serta analisis dokumen terkait. Selain itu, survei juga dilakukan untuk mengukur persepsi masyarakat terhadap tingkat kepuasan mereka terhadap pelayanan yang diberikan oleh lembaga tersebut. Hasil penelitian menunjukkan bahwa; (1) Akuntabilitas birokrasi dalam Dinas Ketenagakerjaan dan Transmigrasi Kabupaten Sikka belum sepenuhnya optimal. (2) Meskipun terdapat upaya-upaya untuk meningkatkan transparansi dan pertanggungjawaban, masih terdapat beberapa kendala dan hambatan dalam pelaksanaan akuntabilitas tersebut. (3) Faktor-faktor seperti kurangnya sumber daya, kurangnya pengawasan, dan kebijakan yan optimal menjadi penyebab utama dari belum optimalnya akuntabilitas tersebut. This research aims to explore and analyze bureaucratic accountability in public services carried out by the Manpower and Transmigration Service of Sikka Regency, East Nusa Tenggara (NTT) Province. The main focus of this research is to understand the accountability practices implemented by the bureaucracy in providing services to the community.  The research method used is a qualitative approach to describe the phenomenon. Data collection was carried out through in-depth interviews with officials and staff of the Manpower and Transmigration Service, direct observation of the service process, and analysis of related documents. Apart from that, a survey was also conducted to measure the public's perception of their level of satisfaction with the services provided by the institution. The research results show that; (1) Bureaucratic accountability in the Sikka Regency Manpower and Transmigration Service is not yet fully optimal. (2) Even though there are efforts to increase transparency and accountability, there are still several obstacles and obstacles in implementing this accountability. (3) Factors such as lack of resources, lack of supervision, and policies that are not yet optimal are the main causes of this lack of optimal accountability.
Analisis Kinerja Pegawai Dalam Meningkatkan Pelayanan Publik Di Kantor Kecamatan Tallo Handayani, Handayani; Mustafa, Delly; Juharni, Juharni
Paradigma Journal of Administration Vol. 2 No. 1 (2024): Paradigma Journal of Administration, Juni 2024
Publisher : Postgraduate Bosowa University Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35965/pja.v2i1.4605

Abstract

Penelitian ini bertujuan untuk menganalisis kinerja aparatur terkait dengan kualitas pelayanan di Kantor Kecamatan Tallo, menganalisis kualitas pelayanan di kantor Kecamatan Tallo Kota Makassar dan faktor yang mempengaruhi kualitas aparatur pada peningkatan kualitas pelayanan di Kantor Kecamatan Tallo Kota Makassar. Penelitian ini menggunakan sampel Pegawai Negeri Sipil sebanyak 9 orang dan masyarakat 6 orang sedangkan sumber data menggunakan data primer dengan observasi dan wawancara mendalam menggunakan pedoman wawancara. Metode Penelitian dengan menggunakan analisis kualitatif dilakukan dengan menyajikan data yang dimulai dengan menelaah data yang terkumpul, menyusun dalam satu kesatuan yang kemudian dikategorikan pada tahap berikutnya dan memeriksa keabsahan serta menafsirkannya dengan analisis kemampuan daya nalar peneliti untuk membuat kesimpulan penelitian. Hasil penelitian ini menunjukkan bahwa (1) Kinerja aparatur Kecamatan Tallo Kota Makassar, menurut tanggapan responden warga maupun tanggapan aparatur sudah berada pada kategori baik, Peningkatan pelayanan publik dari aspek berwujud dikategorikan sudah baik dan sudah memenuhi kebutuhan dalam pelayanan publik. Walaupun masih perlu ditingkatkan hingga mencapai kinerja yang maksimal. Secara umum kualitas pelayanan aparatur di Kecamatan sudah merujuk pada pelayanan yang prima serta aparatur mempunyai tanggung jawab atas pelaksanaan tugas yang diberikan oleh pimpinan, Dimana pelayanan adalah merupakan hal yang utama dalam pelayanan ke Masyarakat. (2) Kualitas pelayanan di Kantor Kecamatan Tallo meliputi lima dimensi dimana sebagi indikatornya yaitu berwujud (tangible), kehandalan (reliability), ketanggapan (responsivines), jaminan (assurance), empati (empahaty) dapat dikatakan sangat memuaskan/sangat positif. (3) Faktor yang mempengaruhi kualitas pelayanan publik ada dua yaitu faktor internal dan faktor eksternal. Faktor internalnya yaitu prasarana yang memadai Dimana diruang pelayanan sudah dilengkapi dengan AC, terdapat mesin nomor urut antrian, tempat duduk tunggu sudah ada selain itu juga telah tersedia ruang baca untuk Masyarakat Ketika menunggu antrian. Sedangkan faktor eksternal yaitu pola layanan dan tata cara penyediaan layanan yang sudah maksimal. This research aims to find out (1) To analyze the performance of the apparatus related to the quality of service at the Tallo District Office (2) To analyze the quality of service at the Tallo District office, Makassar City (3) Factors that influence the quality of the apparatus in improving the quality of service at the Tallo District Office Makassar city. This research used a sample of 9 civil servants and 6 people from the community, while the data source used primary data with observation and in-depth interviews using questionnaires. Research methods using qualitative analysis are carried out by presenting data starting with reviewing the collected data, arranging them into a single unit which is then categorized at the next stage and checking their validity and interpreting them by analyzing the researcher's reasoning abilities to make research conclusions. The results of this research show that: (1) The performance of the Tallo District apparatus, Makassar City, according to the responses of citizen respondents and the responses of the apparatus, is in the good category. Improvement of public services from the tangible aspect is categorized as good and has met the needs for public services. Although it still needs to be improved to reach maximum performance. In general, the quality of service for the apparatus in the District refers to excellent service and the apparatus has responsibility for carrying out the tasks assigned by the leadership, where service is the main thing in serving the community. (2) The quality of service at the Tallo District Office includes five dimensions, the indicators of which are tangible, reliability, responsiveness, assurance and empathy, which can be said to be very satisfying/very positive. (3) There are two factors that influence the quality of public services, namely internal factors and external factors. The internal factor is adequate infrastructure. The service room is equipped with air conditioning, there is a queue number machine, there are waiting seats, and there is also a reading room for the public when waiting in line. Meanwhile, external factors are service patterns and procedures for providing services that are optimal.
Implementasi E-Kinerja Pada Kantor Badan Kepegawaian dan Pengembangan Sumber Daya Manusia Daerah Kota Makassar Ansyar, Ansyar; Mustafa, Delly; Juharni, Juharni
Paradigma Journal of Administration Vol. 2 No. 2 (2024): Paradigma Journal of Administration, Desember 2024
Publisher : Postgraduate Bosowa University Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35965/pja.v2i2.5142

Abstract

Penelitian ini bertujuan menganalisis aplikasi e-kinerja sebelum dan sesudah diterapkan di kantor BKPSDMD Kota Makassar, serta faktor yang memengaruhi implementasinya. Informan penelitian berjumlah enam orang, dengan data dikumpulkan melalui wawancara dan dianalisis menggunakan metode pengumpulan data, display data, kondensasi data, serta penarikan kesimpulan atau verifikasi. Sebelum penerapan e-kinerja, penilaian kinerja dilakukan secara manual, yang rumit dan memakan waktu. Setelah e-kinerja digunakan, berbagai manfaat muncul, seperti kemudahan kontrol kehadiran, manajemen birokrasi, serta pengambilan keputusan terkait pengembangan karir, promosi, penghargaan, dan tambahan penghasilan pegawai. E-kinerja juga mempersingkat proses dan meningkatkan efisiensi pengelolaan kinerja. Faktor pendukung penggunaan e-kinerja meliputi komunikasi aktif melalui grup WhatsApp, pelatihan untuk meningkatkan kemampuan pegawai dalam menggunakan aplikasi, dukungan teknis, dan infrastruktur teknologi yang memadai, seperti koneksi internet stabil. Selain itu, transparansi dalam penilaian kinerja memungkinkan pegawai memantau pencapaiannya secara langsung. Dukungan aturan dan struktur birokrasi yang baik juga menjadi kunci sukses implementasi e-kinerja di kantor BKPSDMD Kota Makassar. This study aims to analyse the e-performance application before and after it is implemented in the BKPSDMD office of Makassar City, as well as factors that influence its implementation. The research informants were six people, with data collected through interviews and analysed using the methods of data collection, data display, data condensation, and conclusion drawing or verification. Before the implementation of e-performance, performance appraisal was done manually, which was complicated and time-consuming. After e-performance was used, various benefits emerged, such as ease of attendance control, bureaucratic management, and decision-making related to career development, promotions, awards, and additional employee income. E-performance also streamlines processes and improves the efficiency of performance management. Supporting factors for the use of e-performance include active communication through WhatsApp groups, training to improve employees' ability to use the application, technical support, and adequate technological infrastructure, such as a stable internet connection. In addition, transparency in performance appraisal allows employees to monitor their achievements directly. Good regulatory support and bureaucratic structure are also key to the successful implementation of e-performance at the Makassar City BKPSDMD office.
Kinerja Pegawai Dalam Pelayanan Publik di Sekretariat Daerah Kabupaten Barru Provinsi Sulawesi Selatan Armawaty, Armawaty; Mustafa, Delly; Juharni, Juharni
Paradigma Journal of Administration Vol. 2 No. 2 (2024): Paradigma Journal of Administration, Desember 2024
Publisher : Postgraduate Bosowa University Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35965/pja.v2i2.5143

Abstract

Penelitian ini bertujuan untuk menganalisis (1) kemampuan pegawai dalam memberikan pelayanan di Kantor Sekretariat Daerah Kabupaten Barru dan (2) faktor-faktor yang mempengaruhi kinerja pegawai dalam memberikan pelayanan. Metode yang digunakan adalah penelitian kualitatif dengan pendekatan deskriptif. Penelitian dilaksanakan di Kantor Sekretariat Daerah Kabupaten Barru, dengan informan yang dipilih melalui purposive sampling, berjumlah 8 orang. Data yang digunakan terdiri dari data primer dan sekunder, yang dikumpulkan melalui observasi, wawancara, dan dokumentasi. Hasil penelitian menunjukkan bahwa (1) kemampuan pegawai dalam memberikan pelayanan sudah memenuhi kriteria kinerja PNS yang berkualitas, yaitu ketepatan, keramahan, kecepatan, dan kenyamanan. (2) Faktor-faktor yang mempengaruhi kinerja pegawai meliputi: (a) orientasi terhadap perubahan melalui pendidikan, pelatihan, dan studi banding yang memiliki kategori baik, dengan pegawai memiliki motivasi untuk mengembangkan diri; (b) etika pelayanan yang ditunjukkan pegawai di Kantor Sekretariat Daerah Kabupaten Barru sangat baik; (c) sistem insentif yang diberikan kepada pegawai tergolong baik, namun perlu ditingkatkan mengingat banyaknya pekerjaan yang menyebabkan lembur; dan (d) semangat kerjasama antar pegawai dan atasan yang masih kurang baik, karena cenderung bekerja secara individu yang menghambat kelancaran proses pelayanan. This study aims to analyse (1) the ability of employees in providing services at the Regional Secretariat Office of Barru Regency and (2) the factors that influence employee performance in providing services. The method used was qualitative research with a descriptive approach. The research was conducted at the Regional Secretariat Office of Barru Regency, with informants selected through purposive sampling, totalling 8 people. The data used consisted of primary and secondary data, which were collected through observation, interviews, and documentation. The results showed that (1) the ability of employees to provide services has fulfilled the criteria for quality civil servant performance, namely accuracy, friendliness, speed, and comfort. (2) Factors affecting employee performance include: (a) orientation towards change through education, training, and comparative studies which has a good category, with employees having motivation to develop themselves; (b) service ethics shown by employees at the Regional Secretariat Office of Barru Regency is very good; (c) the incentive system provided to employees is classified as good, but needs to be improved considering the amount of work that causes overtime; and (d) the spirit of cooperation between employees and superiors is still not good, because they tend to work individually which hampers the smooth service process.
Implementasi Pelayanan Pensiun Pada Kantor Badan Kepegawaian dan Pengembangan Sumber Daya Manusia Daerah Kota Makassar Petramanti, Petramanti; Mustafa, Delly; Juharni, Juharni
Paradigma Journal of Administration Vol. 2 No. 2 (2024): Paradigma Journal of Administration, Desember 2024
Publisher : Postgraduate Bosowa University Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35965/pja.v2i2.5153

Abstract

Penelitian ini bertujuan untuk (1) menganalisis sistem pelayanan administrasi pensiun pegawai di Kantor Badan Kepegawaian dan Pengembangan Sumber Daya Manusia Daerah (BKPSDMD) Kota Makassar, (2) menganalisis faktor-faktor yang mempengaruhi sistem pelayanan pensiun, dan (3) menganalisis implementasi pelayanan pensiun di Kantor BKPSDMD Kota Makassar. Metode yang digunakan adalah analisis deskriptif kualitatif dengan pendekatan kualitatif, yang mengandalkan observasi dan wawancara mendalam terhadap subjek penelitian. Penelitian ini dilakukan di Kantor BKPSDMD Kota Makassar dengan mengumpulkan data primer dan sekunder dari 7 informan. Teknik pengumpulan data meliputi observasi, wawancara, serta kajian dokumen dan literatur. Data yang terkumpul dianalisis menggunakan model penalaran induktif. Hasil penelitian menunjukkan bahwa: (1) Sistem pelayanan administrasi pensiun dimulai dengan penyerahan berkas usul pensiun oleh pegawai kepada Kepala Sub Bagian Umum, dilanjutkan dengan validasi dan pengiriman melalui aplikasi, dan diakhiri dengan penandatanganan SK pensiun oleh Walikota. (2) Implementasi pelayanan pensiun berjalan efektif, dengan prosedur yang sederhana, jelas, dan mudah dipahami oleh pegawai yang mengajukan pensiun. (3) Faktor-faktor yang mempengaruhi proses administrasi pensiun meliputi ketidaksesuaian data, kurangnya kelengkapan syarat, serta hambatan terkait jarak, waktu, dan tempat tinggal pemohon. Penelitian ini merekomendasikan peningkatan koordinasi antar unit terkait untuk meminimalkan hambatan dalam pengurusan pensiun. This study aims to (1) analyse the employee pension administration service the Regional Human Resources Development and Staffing Agency Office (BKPSDMD) of Makassar City (2) analyse the factors that influence the pension service system, and (3) analyse the implementation of pension services at the BKPSDMD Office of Makassar City. The method used is descriptive qualitative analysis with a qualitative approach, which relies on observation and in-depth interviews with research subjects. This research was conducted at the BKPSDMD Office of Makassar City by collecting primary and secondary data from 7 informants. Data collection techniques include observation, interviews, and document and literature review. The collected data were analysed using an inductive reasoning model. The results showed that: (1) The pension administration service system begins with the submission of the pension proposal file by the employee to the Head of the General Subdivision, followed by validation and sending through the application, and ends with the signing of the retirement decree by the Mayor. (2) The implementation of pension services runs effectively, with procedures that are simple, clear, and easily understood by employees who apply for retirement. (3) Factors affecting the pension administration process include data discrepancies, lack of completeness of requirements, and obstacles related to distance, time, and residence of the applicant. This study recommends increased coordination between related units to minimise obstacles in pension management.
Implemetasi Peraturan Wali Kota Makassar Nomor 21 Tahun 2023 Tentang Pelarangan Penggunaan Kantong Plastik: Studi Kasus: Kelurahan Paccerakkang Kecamatan Biringkanaya Zulkifli, Zulkifli; Mustafa, Delly; B. Sore, Uddin
Paradigma Journal of Administration Vol. 2 No. 2 (2024): Paradigma Journal of Administration, Desember 2024
Publisher : Postgraduate Bosowa University Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35965/pja.v2i2.5368

Abstract

Penelitian ini bertujuan untuk mengetahui bagaimana implementasi serta apa faktor penghambat dalam Implemetasi Peraturan Wali Kota Makassar Nomor 21 Tahun 2023 Tentang Pelarangan Penggunaan Kantong Plastik. Jenis penelitian yang digunakan adalah penelitian deskriptif kualitatif. Teknik pengumpulan data yang digunakan adalah observasi, wawancara serta dokumentasi. Sementara informan dalam penelitian ini sebanyak 11 orang, yaitu, 2 orang dari Kelurahan Paccerakkang, 2 orang dari Pegawai Mini Market, 5 orang dari Pelaku Usaha, 2 orang dari Masyarakat. Hasil penelitian menunjukkan bahwa implementasi Peraturan Wali Kota Makassar Nomor 21 Tahun 2023 Tentang Pelarangan Penggunaan Kantong Plastik di Kelurahan Paccerakkang dapat dikatakan tidak terimplementasi secara menyeluruh, dikarenakan terdapat hambatan dalam pelaksanaannya, yaitu, tidak adanya penyebaran informasi dan kebiasaan masyarakat dalam menggunakan kantong plastik telah menjadi bagian dari budaya sehari-hari yang sulit untuk di rubah. This research aims to find out how it is implemented and what are the inhibiting factors in implementing Makassar Mayor's Regulation Number 21 of 2023 concerning the Prohibition of the Use of Plastic Bags. The type of research used is qualitative descriptive research. The data collection techniques used were observation, interviews and documentation. Meanwhile, there were 11 informants in this study, namely, 2 people from Paccerakkang Village, 2 people from Mini Market Employees, 5 people from Business Actors, 2 people from the Community. The results of the research show that the implementation of Makassar Mayor Regulation Number 21 of 2023 concerning the Prohibition of the Use of Plastic Bags in Paccerakkang Village can be said to be not implemented thoroughly, because there are obstacles in its implementation, namely, there is no dissemination of information and the community's habit of using plastic bags has become part of everyday culture which is difficult to change.