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Quality Service as A Strategy for Improving School Competitive Advantage Rosi, Fathor; Hefniy, Hefniy; Widat, Faizatul; Aisyah, Siti; Munaamma, Siti
JURNAL AL-TANZIM Vol 6, No 2 (2022)
Publisher : Nurul Jadid University, Probolinggo, East Java, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (378.621 KB) | DOI: 10.33650/al-tanzim.v6i2.3300

Abstract

This paper aims to find out about increasing the competitive advantage of schools through optimizing service quality at RA Perwanida 2 Probolinggo. A qualitative method with a case study approach is used to understand the research objectives. Data collection techniques used are interviews, observation, and documentation. The data analysis used is theme analysis, which focuses on essential issues in understanding the case's complexity. The results of the study show that increasing the competitive advantage of schools through optimizing service quality is carried out through; transformative principal leadership, analyzing student service needs, building a quality culture consisting of several stages; 1) formulate standards of attitude and behavior of school residents; 2) formulate service standards; and 3) motivating school members, conducting regular in-service training, and providing rewards and punishments. This research has implications for the importance of service quality for schools to build public trust so that people will believe in the quality provided by schools.
THE USE OF WORDWALL BASED EDUCATIONAL GAMES IN ENHANCING STUDENTS LEARNING ENTHUSIASM Widat, Faizatul; Hadiatus Sakdiyah , Siti
Al-Ashr : Jurnal Pendidikan dan Pembelajaran Dasar Vol 11 No 1 (2026): Maret
Publisher : PGMI Fakultas Tarbiyah Universitas Islam Jember

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56013/alashr.v11i1.5365

Abstract

This study aims to describe the implementation of Wordwall-based educational games in improving students’ learning enthusiasm at MI Zainul Anwar. This research employed a qualitative descriptive approach. The participants consisted of teachers and students who were directly involved in the learning process. Data were collected through observation, interviews, and documentation. The results indicate that the use of Wordwall creates a more interactive, engaging, and student-centered learning environment. Students showed increased attention, participation, and interest during the learning activities. Teachers acted as facilitators by providing guidance and feedback, which supported an effective and enjoyable learning atmosphere. However, the findings of this study cannot be generalized to all educational institutions, as they are influenced by school conditions, student characteristics, teacher readiness, and the availability of supporting facilities. Therefore, the use of Wordwall-based educational games can serve as an alternative learning medium to enhance students’ learning enthusiasm at MI Zainul Anwar, provided that it is adapted to the specific context and needs of the school.
Co-Authors A. Faizul Mubarak Ach. Mawazir Az Zamzami Afita Khoirun Nisa’ Agustin, Siti Maysaroh Ahmad Fauzi Ahmadi, Idris Ainil Hamdia Aisyatur Rosyidah Alfiyah Alfiyah Amir Amir Anita Puspadewi Anwar Fuadi Arini Izzatin Nabila Arini Izzatin Nabila Arofa Mukhalik Arofatus Zainiyah Aunullah, Indi Aunullah Azwar Rahmat Baharun, Hasan Desy Rohmatika Desy Rohmatika Dewi Man Zilatul Hikmah Diana, Eka Eka Efandari Fachri, Moh Faizin Faizin Fathor Rosi, Fathor Fathor Rozi Fatimatus Zahro, Fatimatus Fatrica Syafri Fauzi Ahmad Muda Feriska Listrianti Fitri Nova Emilia Fitria Nur Hayati Habib Anwar Al Anshori Hadiatus Sakdiyah , Siti Hamidah Hamidah Hamidatul Maulidah Hefniy, Hefniy Hina, Shahzadi Ika Wulandari Indah Rohimah Indi Aunullah Isyatur Rodiah Jamilatul Masnunah Jazilurrahman Jazilurrahman Khillatul Wafiroh Khoirun Nisa' L Muna, Husna Laili Afrida, Nurul Latifatus Saleha Listrianti, Feriska Litfiyati Litfiyati M. Holili Magfirotin, Magfirotin Maknun, Irzat Jauharul Mardiyah Mardiyah Mir’atud Dayyani Misdur Hasan Mistria Harmonis Misuna Moh. Kholili Moh. Rofiki Muali, Chusnul Muchammad Eka Mahmud, Muchammad Eka Munaamma, Siti Munawaroh, Rofi'atul Munif, Muhammad Muniva Muslimah Murniati Murniati Muslimatut Toyyyibah Nadya Nadya, Nadya Nikmatul Hosniah Ninik Agustin Nisa', Khoirun Nisa, Latifatun Nur Aisyah Nur Aliffia Shafilla Nur Azizah Nur Fadilatun Nisa Nur Ima'atul wadifah Nurjannah Nurjannah Nurul Hayati Nurul Istiqamah Nurul Lailiyah Puji Lestari Qodriyah, Khodijatul Qurratul Aini Rani, Rosita Wahyu Rosi, Syaviatur Rosita Wahyu Rani Rumlystiowati Rumlystiowati Saifillah, M. Saleha, Latifatus Sandi Kurniawan, Rizki Sarkowi Sarkowi Shafa MF Siskiyah, Siskiyah Siti Aisyah Siti Nur Aisyah Siti Romlah ST Nur Tamami Sugianto, Hendrik Sulistiawati Ningsih Sutiawati Ningsih Tamami, Nur Tartilah, Tartilah Titin Nafi’ah Tohet, Moh Umi Kulsum Uswatun Hasanah Uswatun Hasanah USWATUN HASANAH Wahibatul Mas’ula Walid, Ahmad Wardatul Habibah Widiyawati Widiyawati Widya Noviana Noor Wijayanti, Rizki Fitriandini Wiwis Rohmatul Ummah Wulandari, Aning Suci Yahya, Rahmat Zaenol Fajri Zilviyatul Hasanah