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TRIANGLE PASE INC. PUBLIC RELATIONS COMMUNICATION STRATEGY. EAST ACEH DISTRICT IN MAINTAINING A CORPORATE IMAGE DURING THE COVID-19 PANDEMIC CRISIS Muhammad Ridha Ramadhan; Suwardi Lubis; Syafrudin Pohan
International Journal of Educational Review, Law And Social Sciences (IJERLAS) Vol. 2 No. 5 (2022): September
Publisher : RADJA PUBLIKA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54443/ijerlas.v2i5.370

Abstract

Sometimes a company is required to deal with certain crisis, and unpredictable incidents which can potentially threaten the company reputation, profits, and/or employee safety and public. Covid-19 which is categorized as non-natural disaster by the Indonesia government can nearly affect the company reputation that has been built as a result of sudden, unpredictable and unsolved crisis. Amid the Covid-19 pandemic, Triangle Pase Inc. has ever received censure from the community for the destruction on roads due to the gas field operation in the residential area. The research problems are the strategy and its application by Tringale Pase Inc. during the crisis in order to maintain the company image as well as the obstacles encountered. The research uses the Coombs' crisis communication theory and descriptive qualitative method. The research informants consist of one main informant from Internal employee of Tringale Pase Inc. in East Aceh and four supporting informants who lives around the company area. Data are collected through interviews, observation, and documentation. The result indicates that communication strategy used by Tringale Pase Inc. consist of three stages namely pre-crisis, crisis, and post-crisis. The obstacles encountered by Triangle Pase Inc. come from the internal factors namely the obstacles of human resources, facilities and infrastructures, and finance. Meanwhile, the external factor namely communication to community obstacle due to low educational level and community adherence. Data are collected through interviews, observation, and documentation. The result indicates that communication strategy used by Tringale Pase Inc. consist of three stages namely pre-crisis, crisis, and post-crisis. The obstacles encountered by Triangle Pase Inc. come from the internal factors namely the obstacles of human resources, facilities and infrastructures, and finance. Meanwhile, the external factor namely communication to community obstacle due to low educational level and community adherence. Data are collected through interviews, observation, and documentation. The result indicates that communication strategy used by Tringale Pase Inc. consist of three stages namely pre-crisis, crisis, and post-crisis. The obstacles encountered by Triangle Pase Inc. come from the internal factors namely the obstacles of human resources, facilities and infrastructures, and finance. Meanwhile, the external factor namely communication to community obstacle due to low educational level and community adherence. and finance. Meanwhile, the external factor namely communication to community obstacle due to low educational level and community adherence. and finance. Meanwhile, the external factor namely communication to community obstacle due to low educational level and community adherence.
Manajemen Komunikasi Organisasi Kantor Pelayanan Pajak Pratama Bengkalis Dalam Kegiatan Penerimaan Surat Pemberitahuan Tahunan Pajak Penghasilan Megawati; Suwardi Lubis; Lusiana Andriani Lubis
PERSPEKTIF Vol. 12 No. 1 (2023): PERSPEKTIF, January
Publisher : Universitas Medan Area

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31289/perspektif.v12i1.8573

Abstract

The purpose of this study was to analyze organizational communication management, communication barriers, and efforts to overcome communication barriers faced by tax officials and taxpayers in the implementation of activities for receiving Annual Tax Returns (SPT) Income Tax (PPh) at the Pratama Bengkalis Tax Office (KPP). The theory used: the theory of communication management and organizational communication. This study uses a constructivist paradigm with a qualitative approach. The research subjects totaled 107 employees and the determination of informants was carried out using a purposive technique, so that 7 (seven) informants were obtained. The results of the study show that organizational communication management includes 4 stages: planning, by setting activity targets; organizing, namely dividing the work; actuating, namely providing direction and motivating; and controlling by observing the implementation of activities in the field, providing solutions, and evaluating. Communication barriers include internal barriers in the form of horizontal communication between employees. External barriers, namely public communication to organizations, such as remote locations for taxpayers to consult and network disruptions; and organizational communication to audiences, such as decoding, communicative, technical, language differences, perception, and psychosocial barriers. Efforts to overcome this by optimizing services through face-to-face and media socialization, providing additional service posts, building intensive personal communication between employees, creating a sense of empathy between tax officials and taxpayers, and optimizing the role of opinion leaders.
Analyzing Factors Affecting the Effectivity of Faekhu Bus Station Operation Berkat Buulolo; Suwardi Lubis; Dwi Lindarto
Indonesian Journal of Multidisciplinary Science Vol. 2 No. 5 (2023): Indonesian Journal of Multidisciplinary Science
Publisher : International Journal Labs

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (883.014 KB) | DOI: 10.55324/ijoms.v2i5.435

Abstract

Bus station is a public service provided by the government for the community. Therefore, the use of the bus terminal must be effective. This study aims to analyze the factors that influence the effectiveness of the use of Faekhu Bus Station which include government policies, facilities, government accessibility and government convenience. This study used the quantitative approach using a sample of 100 people. The data collection techniques were questionnaires and documentation using primary and secondary data. The data analysis technique was the multiple linear regression analysis test. The results showed that government policy had a positive and significant effect on the effectiveness of using Faekhu Bus Station, facilities had a positive and significant effect on the effectiveness of using Faekhu Bus Station, accessibility had no positive effect on effectiveness the use of the Faekhu Bus Station, and the convenience of the have a positive and significant effect on the effectiveness of the use of the Faekhu Bus Station.
PENGARUH KUALITAS KOMUNIKASI GURU PADA MASA PANDEMI TERHADAP PEMAHAMAN MATERI PEMBELAJARAN SISWA MADRASAH TSANAWIYAH NEGERI SIBOLGA Ahmad Pasaribu; Suwardi Lubis; Reini A Br Silalahi
JURNAL SOCIAL OPINION: Jurnal Ilmiah Ilmu Komunikasi Vol 8 No 1 (2023): APRIL
Publisher : Lembaga Penelitian dan Pengabdian kepada Masyarakat (LPPM) Universitas Darma Agung

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (355.914 KB) | DOI: 10.46930/socialopinion.v8i1.3140

Abstract

Penelitian ini berjudul Pengaruh Kualitas Komunikasi Guru Pada Masa Pandemi Terhadap Pemahaman Materi Pembelajaran Siswa Madrasah Tsanawiyah Negeri Sibolga. Riset ini dilakukan untuk mengetahui pengaruh dari kualitas komunikasi guru pada masa pandemi, untuk mengetahui pemahaman materi pembelajaran siswa Madrasah Tsanawiyah Negeri Sibolga, dan untuk mengetahui pengaruh kualitas komunikasi guru pada masa pandemi terhadap pemahaman materi pembelajaran siswa Madrasah Tsanawiyah Negeri Sibolga. Asumsi ataupun kajian teori yang dipergunakan dalam riset ini yaitu new media, teori kognitivisme, serta teori S.O.R. Riset ini adalah kuantitaf dengan menerapkan metode penelitian hubungan atau korelasional. Adapun populasi pada riset ini adalah siswa kelas IX Madrasah Tsanawiyah Negeri Sibolga yang berjumlah 187. Kemudian sampel diperoleh dengan menggunakan rumus slovin maka jumlah sampel sebanyak 65 responden. Teknik penarikan sampel yang digunakan adalah proportionate stratified random sampling dan accidental sampling. Sedangkan teknik pengumpulan data menggunakan kuesioner. Selanjutnya teknik analisis data menggunakan analisis table tunggal, analisis table silang, analisis korelasional Product moment, dan uji hipotesis dengan menggunakan rumus koefisien korelasi tata jenjang (Speraman’s Rank Order Correlations) melalui aplikasi SPSS versi 25. Hasil uji hipotesis menunjukkan terdapat hubungan antara pengaruh kualitas komunikasi guru pada masa pandemi terhadap pemahaman materi pembelajaran siswa Madrasah Tsanawiyah Negeri Sibolga dengan koefisien 0,552 dalam skala hubungan yang cukup berarti. Lalu pada hasil uji determinasi didapati bahwa kualitas komunikasi guru pada masa pandemi berpengaruh 30% terhadap pemahaman materi pembelajaran siswa Madrasah Tsanawiyah Negeri Sibolga.
EFEKTIFITAS PENYAMPAIAN INFORMASI DARI ATASAN KEPADA BAWAHAN DALAM MENINGKATKAN MOTIVASI KERJA PEGAWAI KANTOR CAMAT NAMAN TERAN Liasta Ras Menda Sebayang; Suwardi Lubis
JURNAL SOCIAL OPINION: Jurnal Ilmiah Ilmu Komunikasi Vol 5 No 2 (2020): OKTOBER
Publisher : Lembaga Penelitian dan Pengabdian kepada Masyarakat (LPPM) Universitas Darma Agung

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (578.384 KB)

Abstract

As an organization, government agencies must pay attention to human resources who are capable of being in line with technological developments and the demands of effective and efficient organizational activities. Civil servants as elements of state servants and public servants are the first and foremost elements in supporting the successful achievement of the goals of the State, for this reason the morale and work discipline of employees must receive serious attention from the leadership of the organization, which gets the attention of their subordinates. Employees are expected to carry out their duties and provide services to the community as well as not to make irregularities in their work, therefore good communication is created between superiors and subordinates. The aim of this research is to determine the effectiveness of information from superiors to subordinates in increasing work motivation of office employees Camat Naman Teran. The data used in this study are primary data collected from the field. The research method uses a qualitative approach. The informants in this study were 15 people. The theory concept used is the theory of Miles and Huberman. The conclusions in the study are based on the results of interviews with informants and key informants and are supported by observations that it is found that the effectiveness of information is not the effectiveness of information that increases work motivation; on the contrary one's motivation provides a broader view of leadership, communication and organization.
ANALYSIS OF THE EFFECTIVENESS OF SERVICES ON MOTOR VEHICLE TAX COLLECTION IN THE REGIONAL REVENUE MANAGEMENT UNIT OF THE SOUTH MEDAN ONE-STOP INTEGRATED ADMINISTRATION SYSTEM (SAMSAT) Laila Jamilah Lubis; Suwardi Lubis; Erlina Erlina
Jurnal Ilmiah Global Education Vol. 4 No. 3 (2023): JURNAL ILMIAH GLOBAL EDUCATION, Volume 4 Nomor 3, September 2023
Publisher : LPPM Institut Pendidikan Nusantara Global

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55681/jige.v4i3.1296

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This study discusses the service of motor vehicle tax collection and its relation to public services in the Regional Revenue Management Unit (UPPD) of the South Medan One-Stop Integrated Administration System (SAMSAT). Public service is a form of service provided by the bureaucracy or the government to the community. Implementation of public services is intended to meet the needs in accordance with the wishes and expectations of the community. The objectives of this study were: (1) to analyze the effectiveness of the service for collecting PKB at UPPD SAMSAT South Medan, and (2) to analyze the inhibiting factors for PKB services at UPPD SAMSAT South Medan. The research method used is a quantitative approach. As for the results in this study, the output of the Chi square test analysis is known to be the Asymp value. Sig. (2-sided) on the pearson chi square test is 0.000 that H0 is rejected and Ha is accepted. Thus it can be interpreted that there is a relationship between Service Effectiveness and Motor Vehicle Tax Collection in the South Medan SAMSAT UUPD. And the relationship between service effectiveness and motor vehicle tax collection at UPPD SAMSAT South Medan through Spearman's analysis. Where the results obtained are that there is a relationship between variables as much as 0.242, 0.086, and -0.68. Where these three results show that there is a fairly strong relationship between X and Y variables.
Pengaruh Program Dakwah Al-Isyrafu Ad-Da’wi Yayasan Ar Risalah Al Khairiyah Terhadap Peningkatan Pengetahuan Agama Islam Peserta Rumah Quran Durratun Nasihah Kabupaten Serdang Bedagai Suwardi Lubis; Supriyanto; Suhendri Hamzah
Bashirah Vol 3 No 2 (2022): Bashirah
Publisher : Program Studi Komunikasi dan Penyiaran Islam

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51590/bashirah.v3i2.316

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The purpose of this research was to find out the formulation of the problem in question, was: is there a significant effect on increasing the knowladge of the islamic raligion of the participants in the Durratun Nasihah House of Quran? This research was conducted because of the increasing knowledge of the islamic religion of the participants in the Durratun Nasihah House of Quran Serdang Bedagai Regency. This research uses the associative correlation menthod with a quantitative approach. The sampling technique was determined by totality sampling. The results of the analysis show that there is a positive and significant influance between the two veriables, it can be seen that the correlation coefficient value is at a significant level of 5%, was r = 0.695 > r table (0.000), which r count > r table it is concluded that the two have a relationship, and also the significance level is 0.000. The major contributions are: KD : r² x 100% = (0.695)² x 100% = 48.30%. From the above calculation results, it can be seen that the contribution of variable X to variable Y is 48.30% and 51.70% is determined by another.
The Influence of Teacher Professionalism Development of Youth Capacity Improvement in Deli Serdang Khairuddin Lubis; Suwardi Lubis; Rujiman
Journal of Environmental and Development Studies Vol. 1 No. 01 (2020): Journal of Environmental and Development Studies
Publisher : TALENTA Publisher, Universitas Sumatera Utara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32734/jeds.v1i1.4605

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Teachers have a strategic role in education. Other educational resources become less significant if not accompanied by quality teachers. Teacher plays a key role to advanced education in the withdrawal of an educational unit. Teachers are the spearhead in the effort to improve service quality and educational outcomes. The purpose of this study is to analyze the availability of Senior High School teacher to improve youth capacity. This research was conducted at three of State Senior High School in Deli Serdang regency sample of 53 teachers. Variable research is the development of teacher professionalism as an independent variable and the improvement of youth capacity as a variable bound. Data collection using questionnaires, documentation, interviews and observation. Data were analyzed descriptively and using simple linear regression analysis. Teacher professionalism has a significant effect on youth capacity in Deli Serdang Regency.
The Roles of Youth in Preserving Local Cultures to Develop Tourism in Sabang City Faris Yusuf Lubis; Robert Sibarani; Suwardi Lubis
Journal of Environmental and Development Studies Vol. 2 No. 01 (2021): Journal of Environmental and Development Studies
Publisher : TALENTA Publisher, Universitas Sumatera Utara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32734/jeds.v2i1.6194

Abstract

This study aimed to analyze youth roles in protecting, developing, and utilizing local cultures to develop tourism in Sabang. This type of research was descriptive research with a qualitative approach; that is, the research is carried out in natural conditions (natural settings). The results showed that youth's role in protecting local Culture to develop tourism in the city of Sabang could be seen with youth's enthusiasm in publishing, inheriting, and animating local Culture in attractions, access, amenities, ancillary, safeness, and comfort. The role of youth in developing local Culture to develop tourism in Sabang City could be seen with youth's enthusiasm in disseminating, assessing, and enriching local cultural diversity in attractions, access, amenities, ancillary, safeness, and comfort. The role of youth in utilizing to develop tourism in the city of Sabang could be seen with the enthusiasm of youth in increasing cultural resilience, improving youth welfare, and innovating local cultural attractions, access, amenities, ancillary, safeness, and comfort. Thus, the role of youth in preserving local Culture is needed in developing tourism in the city of Sabang.
Analysis of the Function of Forest Area in Spatial Planning of the North Tapanuli Regency Rano Karno Sihombing; Erika Revida; Suwardi Lubis
Journal of Environmental and Development Studies Vol. 3 No. 2 (2022): Journal of Environmental and Development Studies
Publisher : TALENTA Publisher, Universitas Sumatera Utara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32734/jeds.v3i2.8527

Abstract

Spatial pattern planning of a certain area includes protected area and cultivated area allocation, based on the principle of the use of natural resources and environmental preservation for sustainable development. Included in the spatial pattern are forest areas designated by the Minister. The Objective of the research is to analyze 1) the function of feasible forest area in Tapanuli Utara Regency viewed from its biophysics, 2) the land cover in Tapanuli Utara Regency from 2014 to 2020 and 3) the forest area in Tapanuli Utara Regency which is still preserved as Fores Area or could be changed to be a non-forest area. The research uses descriptive qualitative method. The data are processed and analyzed by using overlapping method on biophysical data, existing condition, and other thematic data, using GIS (Geographic Information System). The Result of the analysis of the function of forest area in Tapanuli Utara Regency shows that the fungtion of its forest area of 198.002 hectares consisted of 1) Nature Reserve Area is 2.011 hectares, 2) Protected Forest area is 49.772 hectares, 3) Limited Production Forest Area is 69.093 hectares, and Production Forest Area is 77.126 hectares
Co-Authors A Rahim Matondang AA Sudharmawan, AA Abdul Gafur Abdul Khalik Abdul Rasyid Agus Purwoko Ahmad Pasaribu Amir Wahyu Amran Manurung Anjani, Violita Asfriyanti Asfriyanti Bachtiar Ahmad Fani Rangkuti Badaruddin Badaruddin Batubara, Abdul Karim Berestina Megawati Berkat Buulolo Binsar Panjaitan BR. Sitepu, Septa Devhy Cerianta Dalimunthe, Ritha F. Dwi Lindarto Dwi Novia Sirait Erika Revida Erika Revida ERLINA Erlina Erlina Erlina Erlina Erlina Erlina Faris Yusuf Lubis Febby Christie Br. Ginting Feni Khairifa Hasyimsyah Nasution Heni Pujiastuti Husniati, Ade Muana Hutahaean, Ricky Nelson Ideyanivita, Nadra Iskandar Zulkarnain Kariaman Sinaga Katimin, Katimin Khairuddin Lubis Kholil, Syukur Laila Jamilah Lubis Larosa, Lutherman Lastri Lolyta Sihombing Liasta Ras Menda Sebayang Lubis, Yusuf Aulia Lusiana Andriani Lubis Maas, Linda Trimurni Marlina Marlina Marlon Sihombing Matondang, Andi Timbang Megawati Moh. Hatta Mucklis Mucklis Muhammad Hafiz Pulungan Muhammad Ridha Ramadhan Mulyana, Afriani Eka Nenny Rosalinda Siburian Nirfalini Aulia4, Dwira NISA, JANNATUN Nurhawati Simamora Pohan, Riko Andika Rahmat Pratiwi, Amy Pulungan, Muhammad Hafiz Purba, Mhd Hafizal Ashari R A matondang Raflis Raja Syahputra Rano Karno Sihombing Ratna Sari Reini A Br Silalahi Riza Buana Riza Buana Robert Sibarani Robert Sibarani, Robert Rubino Rubino Rujiman Rujiman Rujiman Rujiman Sabrin Tinambunan Sakhira Zandi Sakhyan Asmara Saputra, Herry Siagian, Nalom Silviani, Irene Sinar Indra Kesuma Sinulingga, Samerdanta Sirojuzilam Hasyim Sirojuzilam Sirojuzilam Sismudjito . Sofia Sofia, Sofia Suhendri Supriyanto Sutarto Sutarto Syafruddin Pohan Syafrudin Pohan Syahputra, Helmi Syahrani Devi Syukur Kholil Syukur Kholil Tinambunan, Sabrin Tirta Utama Sinuhaji Tirta Utama Sinuhaji Trisuyadi, Andri Tua, Raja Maruli Waliono, Waliono Wesli Wesli Yusnadi, Yusnadi