Article Per Year (5 Year)
p-Index From 2021 - 2026
6.11
P-Index
This Author published in this journals
All Journal Jurnal TIMES Al Ishlah Jurnal Pendidikan International Journal of Artificial Intelligence Research Jurnal Studi Komunikasi SEIKO : Journal of Management & Business JURIKOM (Jurnal Riset Komputer) Jurnal Telematika JOURNAL OF SCIENCE AND SOCIAL RESEARCH Journal of Robotics and Control (JRC) REMIK : Riset dan E-Jurnal Manajemen Informatika Komputer Journal of Applied Science, Engineering, Technology, and Education TIN: TERAPAN INFORMATIKA NUSANTARA JINAV: Journal of Information and Visualization INCODING: Journal of Informatics and Computer Science Engineering Prosiding Seminar Nasional Sisfotek (Sistem Informasi dan Teknologi Informasi) Ceddi Journal of Information System and Technology (JST) Jurnal Pengabdian dan Pemberdayaan Masyarakat Indonesia Kesatria : Jurnal Penerapan Sistem Informasi (Komputer dan Manajemen) BISMA: Bimbingan Swadaya Masyarakat
Robbi Rahim
Sekolah Tinggi Ilmu Manajemen Sukma
Religion Aerospace Engineering Arts Humanities Automotive Engineering Biochemistry, Genetics & Molecular Biology Chemical Engineering, Chemistry & Bioengineering Civil Engineering, Building, Construction & Architecture Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Dentistry Earth & Planetary Sciences Economics, Econometrics & Finance Education Electrical & Electronics Engineering Energy Engineering Environmental Science Health Professions Immunology & microbiology Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Materials Science & Nanotechnology Mathematics Mechanical Engineering Medicine & Pharmacology Neuroscience Nursing Physics Public Health Social Sciences Veterinary Other

Published : 60 Documents Claim Missing Document
Claim Missing Document
Check
Articles

Found 1 Documents
Search
Journal : JOURNAL OF SCIENCE AND SOCIAL RESEARCH

 1 
MODEL FOR LEAN SERVICE MEASUREMENT MANAGEMENT IN PRIVATE UNIVERSITIES OF NORTH SUMATERA SULAIMAN, FAHMI; Rahim, Robbi; Sulaiman, Jihan; Hashim, Raja Intan Zarina Binti Raja Zaki
JOURNAL OF SCIENCE AND SOCIAL RESEARCH Vol 8, No 4 (2025): November 2025
Publisher : Smart Education

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54314/jssr.v8i4.5173

Abstract

Abstract: The research uses qualitative and quantitative analysis approaches. The focus of the research is to develop a decision support system (DSS) that uses six main criteria: academic service quality, administrative service quality, availability of facilities and infrastructure, time management efficiency, student satisfaction, and waste reduction. Data were collected through observation, interviews and questionnaires distributed to 67 private universities in the LLDIKTI Region I North Sumatra as research samples. The collected data were processed according to the steps of the AHP-TOPSIS model. The results of this study are Academic services in first place with a weight of 0.78, Administrative services in second place with a weight of 0.72, Library & IT in third place with a weight of 0.65, Campus facilities in fourth place with a weight of 0.58, and Financial & payment services in fifth place with a weight of 0.49.Keywords: Lean Servive; Measurement; Management; Academic; Service Quality
Co-Authors Abdul Latif Abdul Latif Abdul Rahman Abroza, Ahmad Ada Adoley Allotey Adri Lundeto Agus Riyanto Agus Widodo, Hendro Ahmar, Ansari Saleh Ahmed Ramadhan Al-Obaidi Ahyuna Ahyuna Akbar Iskandar Amiruddin, Erwin Gatot Andrei Widjanarko Anggia Arif Arfianto, Afif Zuhri Baringbing, Elsinta Karolina Br Belinda Lai Berman Hutahaean Claudia Ann Rutland Darwis Robinson Manalu Desi Eka Nuryanti Dwi Yuny Sylfania ELIHAMI, ELIHAMI Ellisa Agustina, Ellisa Elsayed T.Helmy Enos Lolang Ernie C Avila Ernie C Avila Ernie C. Avila Erwin L. Rimban Ester Rajagukguk Fahmi Sulaiman Fajriana, Fajriana Fransiskus Panca Juniawan GS , Achmad Daengs Guellica Agnesia Claudia Thanos Hafsah, Hafni Hardisal Hardisal Harfawan Matturungan Harjanti, Trinugi Wira Hasan, Nonce Hashim, Raja Intan Zarina Binti Raja Zaki Hendro Agus Widodo Herry Rachmat Widjaja I Gede Iwan Sudipa Imam Saputra Indriyani Indriyani Intan Nurrachmi Ira Modifa Tarigan Irfan Ahmad Iswahyu Pranawukir Iswanto Suwarno Iswanto Suwarno Iwan Adhicandra Iwan Adhicandra Iwan Adicandra Jacomina Vonny Litamahuputty Jassim Alhamid Jimmy H Moedjahedy Kraugusteeliana Kraugusteeliana Kunal Kunal Kunal Kunal Kunal, Kunal Laksono Trisnantoro Lase, Delipiter Lela Khartishvili Leon Andretti Abdillah Lestari, Veronika Nugraheni Sri LITAMAHUPUTTY, JACOMINA VONNY Lusy Tunik Muharlisiani M. Aldi Hidayat Lamdho Mamadiyarov, Zokir Mansyur Mansyur Manvender Kaur Sarjit Singh Manvender Kaur Sarjit Singh Maret Sitanggang Mary Puthern Matturungan, Harfawan Meithiana Indrasari Mohamad Sudi Mohammad Aljanabi Muhammad Ade Kurnia Harahap Muhammad Ahmad Baballe Muqarranah Sulaiman Kurdi Musyarrafah Sulaiman Kurdi Mutmainnah, Muthia Nabila Turahma Niah Butarbutar Nia Maharani Raharja Nia Maharani Raharja Nofirman, N Novarezi, Wendi Tri Nur Mistari Nurhalimah Nurhalimah Nurhayati Nurhayati Nurmawati Nurmawati Omar Tanane Omar Tanane Prisma Megantoro Raditya Argananta Churyanto Rahmat Hidayat Ramadhani Prayoga Raudatul Innayah Restu Diyah Pramesti restu Rispa Ngindana Rosmawita Ningrum Rushendra, Rushendra S Suwarni Sahyunu Sahyunu Sanco Simanullang Santri W Pasaribu Sapinah, Sapinah Satria Prayudi Siewe Pougoue E.B. Siregar, Yulia Rahma Slamet Riyadi Suhanda, Yogasetya Sujatmiko, Dedi Sulaiman, Jihan Susatyo Adhi Pramono, Susatyo Adhi Syafrizaldi Syamsu Rijal T.Helmy, Elsayed Tasya Noorhaliza Toha Ardi Nugraha Toong Hai Sam Ursula Hadimeri Usanto S Usanto S Victor Jiménez-Díaz-Benito Virro I. Wajdi, Muh Barid Nizarudin Widjanarko, Andrei Widyatmike Gede Mulawarman Wim Winowatan Wulandari, Ike Yuni Yaya Finayani Yoga Ihsan Rianto Yoga Ihsan Rianto Yuaniko Paramitra