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All Journal IAES International Journal of Artificial Intelligence (IJ-AI) IJCCS (Indonesian Journal of Computing and Cybernetics Systems) JURNAL SISTEM INFORMASI BISNIS Jurnal Peternakan Integratif Elkom: Jurnal Elektronika dan Komputer Journal of Education and Learning (EduLearn) Jurnal Ilmiah Teknik Elektro Komputer dan Informatika (JITEKI) Prosiding SNATIF Jurnal Teknologi Informasi dan Ilmu Komputer Jurnal Transformatika JUITA : Jurnal Informatika Scientific Journal of Informatics Khazanah Informatika: Jurnal Ilmu Komputer dan Informatika InfoTekJar : Jurnal Nasional Informatika dan Teknologi Jaringan JOIN (Jurnal Online Informatika) JOIV : International Journal on Informatics Visualization AdBispreneur Jurnal RESTI (Rekayasa Sistem dan Teknologi Informasi) International Journal of Artificial Intelligence Research INTENSIF: Jurnal Ilmiah Penelitian dan Penerapan Teknologi Sistem Informasi JIKO (Jurnal Informatika dan Komputer) JURNAL MEDIA INFORMATIKA BUDIDARMA Information System for Educators and Professionals : Journal of Information System SELAPARANG: Jurnal Pengabdian Masyarakat Berkemajuan JURNAL TEKNIK INFORMATIKA DAN SISTEM INFORMASI MATRIK : Jurnal Manajemen, Teknik Informatika, dan Rekayasa Komputer Jurnal Nasional Pendidikan Teknik Informatika (JANAPATI) Jurnal Informatika Aptisi Transactions on Management JIPI (Jurnal Ilmiah Penelitian dan Pembelajaran Informatika) Aptisi Transactions on Technopreneurship (ATT) EDUMATIC: Jurnal Pendidikan Informatika Building of Informatics, Technology and Science Jurnal Mnemonic Journal Sensi: Strategic of Education in Information System Indonesian Journal of Electrical Engineering and Computer Science Abdimasku : Jurnal Pengabdian Masyarakat Computer Science and Information Technologies Jurnal Bumigora Information Technology (BITe) Aiti: Jurnal Teknologi Informasi Infotech: Journal of Technology Information Jurnal Teknologi Informasi dan Komunikasi Jurnal Teknik Informatika (JUTIF) Indonesian Journal of Applied Research (IJAR) Journal of Applied Data Sciences JOINTER : Journal of Informatics Engineering Jurnal Indonesia : Manajemen Informatika dan Komunikasi Journal of Information Technology (JIfoTech) Edutik : Jurnal Pendidikan Teknologi Informasi dan Komunikasi Nusantara of Engineering (NOE) Magistrorum et Scholarium: Jurnal Pengabdian Masyarakat Jurnal Rekayasa elektrika Jurnal INFOTEL SmartComp Jurnal Indonesia : Manajemen Informatika dan Komunikasi Blockchain Frontier Technology (BFRONT) Scientific Journal of Informatics JuTISI (Jurnal Teknik Informatika dan Sistem Informasi)
Irwan Sembiring
Universitas Kristen Satya Wacana
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Journal : EDUMATIC: Jurnal Pendidikan Informatika

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Analisis Perbandingan Sistem Pelaporan Kinerja Kementerian Dalam Negeri menggunakan Metode Usability Testing Ardaneswari, Awanda; Manongga, Daniel H.F; Sembiring, Irwan
Jurnal Pendidikan Informatika (EDUMATIC) Vol 9 No 1 (2025): Edumatic: Jurnal Pendidikan Informatika
Publisher : Universitas Hamzanwadi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29408/edumatic.v9i1.29565

Abstract

Performance Evaluation System for Apparatus Positions (Sikerja) is a web-based application owned by the Ministry of Home Affairs (MoHA), used to assess and measure the performance of civil servants across all units within MoHA. Currently, MoHA uses two versions of the Sikerja application: the old Sikerja and the new Sikerja. The purpose of this study is to compare the usability levels between 2 systems using the usability testing method, focusing on the performance input menu. The study employs a quantitative descriptive approach using a survey method involving 100 respondents from the Directorate General of Regional Governance, with a questionnaire as the research instrument. The questionnaire items are derived from the five usability indicators based on Jacob Nielsen's framework. The results of the validity and reliability tests on the questionnaire confirmed that it is valid and reliable. Subsequently, a descriptive analysis was conducted for each usability indicator. The analysis results show that the learnability score of the old Sikerja system is 3.24 (high), efficiency is 2.18 (moderate), memorability is 2.98 (moderate), errors is 1.88 (low), and satisfaction is 3,17 (high). On the other hand, the new Sikerja system has a learnability score of 2,23 (moderate), efficiency of 2.07 (moderate), memorability of 1.02 (low), errors of 2.77 (moderate), and satisfaction of 2.54 (moderate). It can be concluded that the new Sikerja system requires workflow simplification, increased user training and socialization, and regular evaluation for employees. These recommendations are expected to improve the usability score of the new Sikerja system within the Ministry of Home Affairs.
Co-Authors Abas Sunarya, Po Ade Iriani Adi Setiawan Adriyanto Juliastomo Gundo Agus Sugiarto Agustinus, Ari Aji, Bintang Kristianto Alamsyah, Ferry Andriana, Myra April Lia Hananto Apriliasari, Dwi Ardaneswari, Awanda Arthur, Christian Astawa, I Wayan Aswin Dew Ayu Sanjaya, Yulia Putri Bayu Setyanto Pamungkas Bayu, Teguh Indra Budhi Kristianto Budhi Kristianto Budi Santoso Budi, Reza Setya Cahyaningtyas, Christian Daniawan, Benny Danny Manongga Danny Sebastian Dedy Prasetya Kristiadi Dwi Hosanna Bangkalang Dwi Setiawan Edi Suharyadi Efendy, Rifan Eko Sediono Eko Sediyono Eleazer Gottlieb Julio Sumampouw Elmanda, Vonda Erick Alfons Lisangan Esti Zakia Darojat Evangs Mailoa Evi Maria Faturahman, Adam Fauzi Ahmad Muda Fian Yulio Santoso Florentina Tatrin Kurniati Gallen cakra adhi wibowo Gerry Santos Lasatira Ginting, Jusia Amanda Girinzio, Iqbal Desam Gudiato, Candra Hamdan . Hany Makaruku, Yulian Hasnudi . Henderi Henderi . Hendry Hendry, - Henuk, Yusuf Leonard Herdin Yohnes Madawara Hindriyanto Dwi Purnomo Huda, Baenil Ignatius Agus Supriyono Ilham Hizbuloh Indrastanti Ratna Widiasari Iwan Setiawan Iwan Setiawan Iwan Setyawan Joko Listiawan Sukowati Joko Siswanto Joko Siswanto Jonas, Dendy Julians, Adhe Ronny Juneth Manuputty Krismiyati Kristoko D Hartomo Kristoko Dwi Hartomo Kusumajaya, Robby Andika Limbong, Josua Josen Alexander Manongga, Daniel H.F Manongga, Daniel H.F. Manongga, Daniel HF Marsyel Sampe Asang Marvelino, Matthew Mau, Stevanus Dwi Istiavan Maya Sari Merryana Lestari Migunani Migunani Mira Mira Mira Mohammad Ridwan Muhamad Yusup Nanle, Zeze Nazmun Nahar Khanom Nina Setiyawati Ninda Lutfiani Nining Fitriani Nugroho, Samuel Danny Nurtino, Tio Nuryadi, Didik Nurzainah Ginting Pamungkas, Bayu Setyanto Phillnov Yohanes Pinontoan Pinontoan, Phillnov Yohanes Priatna , Wowon Purbaratri, Winny Purnama Harahap, Eka Purnomo, Hidriyanto Dwi Putra, Yonathan Rahadi Qurotul Aini Qurotul Aini R. Suharyadi Rahardja.,M.T.I.,MM, Dr. Ir. Untung Raymond Elias Mauboy Rimes Jopmorestho Malioy Roy Rudolf Huizen Saian, Septovan Dwi Suputra Sandry Lanovela Pasaribu Santoso, Nuke Puji Lestari Sediyono, Eko - Setiawan Hakim Sri Ngudi Wahyuni Sri Ngudi Wahyuni, Sri Ngudi Sri Yulianto Joko Prasetyo Suharyadi Sulistio Sulistio Sumampouw, Eleazer Gottlieb Julio Supriadi, Candra Suryantara, I Gusti Ngurah Susanti, Novita Dewi Sutarto Wijono Suwijo Danu Prasetyo Teady Matius Surya Mulyana, Teady Matius Teguh Indra Bayu Teguh Wahyono Theopillus J. H. Wellem Tintien Koerniawati Tirsa Ninia Lina Tomasoa, Lyonly Tri Wahyuningsih Tri Wahyuningsih Tukino, Tukino Untung Rahardja Untung Rahardja Wibowo, Mars Caroline Wijaya, Angga Zakharia Wiwien Hadikurniawati Yerik Afrianto Singgalen Yessica Nataliani Yohan Maurits Indey Yohnes Madawara, Herdin Yulian Hany Makaruku