Article Per Year (5 Year)
p-Index From 2021 - 2026
5.713
P-Index
This Author published in this journals
All Journal Jurnal Ergonomi Indonesia (The Indonesian Journal of Ergonomic) TEKNIK J@TI (TEKNIK INDUSTRI) Jurnal Rekayasa Sistem Industri Industrial and Systems Engineering Assessment Journal (INASEA) Jurnal Teknologi Teknik dan Ilmu Komputer JISI UMJ (Jurnal Integrasi Sistem Industri UMJ) Jurnal Teknologi Informasi dan Ilmu Komputer Jurnal Transformatika Proceeding SENDI_U Media Teknika Jurnal Sistem dan Manajemen Industri Jurnal Ilmiah Universitas Batanghari Jambi Resona : Jurnal Ilmiah Pengabdian Masyarakat Kinetik: Game Technology, Information System, Computer Network, Computing, Electronics, and Control Science and Physics Education Journal (SPEJ) JURNAL REKAYASA SISTEM INDUSTRI Jurnal Muara Sains, Teknologi, Kedokteran dan Ilmu Kesehatan Jurnal Optimalisasi Jurnal Tekno SABDAMAS Jurnal Pembelajaran Pemberdayaan Masyarakat (JP2M) Jurnal Media Teknik dan Sistem Industri Journal of Industrial Engineering and Operation Management (JIEOM) Industrika : Jurnal Ilmiah Teknik Industri International Journal of Robotics and Control Systems International Journal of Multidisciplinary Research and Literature (IJOMRAL) Jurnal Teknologi dan Manajemen Industri Terapan Jurnal Pendidikan Indonesia (Japendi) Jurnal Pengabdian Masyarakat Charitas International Journal of Application on Economics and Business Jurnal REP (Riset Ekonomi Pembangunan) Metris: Jurnal Sains dan Teknologi LATAR, Jurnal Arsitektur International Journal of Sustainable Building, Infrastructure and Environment Integrasi: Jurnal Ilmiah Teknik Industri
Ronald Sukwadi
Program Studi Teknik Industri Universitas Katolik Indonesia Atma Jaya
Agriculture, Biological Sciences & Forestry Arts Humanities Civil Engineering, Building, Construction & Architecture Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Electrical & Electronics Engineering Energy Engineering Environmental Science Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Materials Science & Nanotechnology Mathematics Mechanical Engineering Physics Public Health Social Sciences Transportation Other

Published : 71 Documents Claim Missing Document
Claim Missing Document
Check
Articles

Found 1 Documents
Search
Journal : TEKNIK

 1 
Perbaikan Kualitas Layanan Menggunakan Model Hibrid Analisis Big Data: Kasus Restoran Barbeque Korea AYCE Sukwadi, Ronald; Halim, Williem; Thu, Nguyen Thi Bich
TEKNIK Vol. 43, No. 1 (2022): May 2022
Publisher : Diponegoro University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14710/interaksi.%v.%i.%p

Abstract

The culinary industry continues to develop every year. One of the phenomena is all you can eat (AYCE) Korean BBQ restaurant. This will cause increasingly intense competition in the restaurant business. The aims of this study are to identify customer needs, to determine the priority of the service attributes, and to provide appropriate suggestions to AYCE Korean BBQ restaurant. The big data analysis using LDA method was applied to determine customer needs based on the Zomato review. The results showed that ten customer needs are identified as Voice of Customer (VOC) for HOQ of the Quality Function Deployment (QFD). The results of the AHP showed that 5 priorities of improvement strategies. The appropriate suggestions for Korean BBQ restaurant are to create a layered control system and customer satisfaction surveys, to implement FIFO and LIFO systems, to check the condition of raw material storage equipment, to improve existing service SOPs, and to provide periodic briefings and training.
Co-Authors , Benny ., Yonathan Adiguna, Brian Agus Wahyudin Airlangga, Gregorius Alfatiyah, Rini Ali, Puti Retno Ambarita, Kevin Reinhard Anastasia Tatik Hartanti, Anastasia Tatik Antoni Hutahaean, Hotma Asmaralda, Naftalia Bachtiar Wahju, Marsellinus Bachtiar, Marsellinus Bangnga, Hedwig Eryn Sua Bastuti, Sofian Basudewa, Salomon Quarum Basuki, Widodo Widjaja Bellachintya Reira Christata Budi Cahyono Chandra, Philip Chendrasari Wahyu Oktavia Ching Chow Yang Ching-Chow Yang Christina Christina Christine Natalia Damasputra, Albertus Nugi Prasetya Dian, Agustin Diana Lestari, Diana Enny Widawati Fendy, Su Ferdian Suprata Franky Gerald Gammadita, Margaretha Cindy Goenawan, Stephanus Ivan Grandee Teofilus Gunshleina, Maria Cicilia Hadi Fitriansyah Halim, Williem Hendy Tannady Hotma A. Hutahean, Hotma A. Hotma Antoni Hutahaean Hutahaean, Hotma A. Inderawati, M.M. Wahyuni Inderawati, Maria Magdalena Wahyuni Inderawati, Wahyuni Inderawati, Wahyuni Inna Kholidasari Jayawarsa, A.A. Ketut Jeassyca Ngaditeja Josua, Priskilla Putri Jou, Yung-Tsan Kartadinata, Budi Kartawidjaya, Maria Angela Kartika Suhada Kristian, Yoel Kristiana, Stefani Prima Dias Kukuh Kurniawan Dwi Sungkono Kurniawan Kurniawan Lasiman, Sylvia Christiana Lasiman, Sylvia Christiana Livia Oktevany, Livia Lucky, Novryan M Tirtana Siregar, M Tirtana Magdalena Silitonga, Riana Maharsayani, Derdya Marco, Nico Maria Angela Kartawidjaja Maria Magdalena Wahyuni Melina Hermawan Michelle P.P., Yolenta Milkha Meiliana MM Wahyuni Inderawati Mokh. Suef Nasihardani, Dana Nguyen Thi Bich , Thu Nguyen, Thi Bich Thu Nugroho, Oskar Ika Adi Octavian, Filbert Octaviani B.W., Sandra Pramesjwari, Duhita Al Hayyu Pratama, Ferdian Aditya Pujianto, Hendri Rahmananta, Radyan Rahmawati, Sinta Rahmawati Rainisa Maini Heryanto Rexivio, Derys Christian Riana Magdalena Rippun G.M., Ferry Rizani, Miftahul Fahriyyah Sahatma, Yehezkiel Bierhoff Guzma Santosa, Sylvia Cahyadi SANTOSO SANTOSO Siagian, Vebryna Shaputri Silalahi, Agustinus Sugianto, Lai Ferry Sugioko, Andre Sunarsa, Kevin Alfonsi Susanto, Iwan Daniel Sutarno, Herman Yosef Thi Bich Thu, Nguyen Thu, Nguyen Thi Bich TIrtaulima, Chelsea Naomi TIUAJ, Yanto Tresna Dewi Trifenaus Prabu Hidayat Uyanto, Stanislaus Suryadi Vivi Arisandhy Vivi Triyanti Wahju, Marsellinus Bachtiar Wahyudin, Cucu Wenehenubun, Frederikus Wenehenubun, Tarsina Wati Wibawa Prasetya Wibowo, Alfian Adhi Setyo Widawati, Enny Wong, Denny Yosef Norbertus Tembu Muda Yunita, Ika Yurni Oktarina ~ Jufina, ~