Article Per Year (5 Year)
p-Index From 2021 - 2026
4.405
P-Index
This Author published in this journals
All Journal SEGMEN Jurnal Manajemen dan Bisnis JURNAL BISNIS STRATEGI Jurnal Manajemen Teknologi JIK Jurnal Ilmu Komputer Jurnal Manajemen Bisnis Kinerja Akmenika : Jurnal Akuntansi dan Manajemen Jurnal Minds: Manajemen Ide dan Inspirasi JBTI : Jurnal Bisnis : Teori dan Implementasi JURNAL EKONOMI DAN BISNIS AIRLANGGA Gadjah Mada Journal of Psychology Journal of Governance and Public Policy Dinamika Ilmu Al Qalam: Jurnal Ilmiah Keagamaan dan Kemasyarakatan JURNAL MANAJEMEN BISNIS Journal of Leadership in Organizations Jurnal Smart Keperawatan International Journal of Economics Development Research (IJEDR) ASIAN JOURNAL OF ISLAMIC MANAGEMENT (AJIM) Equity: Jurnal Ekonomi Entrepreneurship Bisnis Manajemen Akuntansi (E-BISMA) BISNIS & BIROKRASI: Jurnal Ilmu Administrasi dan Organisasi Interdisciplinary Social Studies International Journal of Economics, Business, and Entrepreneurship (IJEBE) DINAMIKA ILMU: Jurnal Pendidikan Formosa Journal of Sustainable Research (FJSR) Asian Journal of Management Analytics Journal of Economics and Management Scienties Jurnal Pendidikan Islam Indatu Journal of Management and Accounting Prosiding International Conference on Sustainable Innovation (ICoSI)
Heru Kurnianto Tjahjono
Universitas Muhammadiyah Yogyakarta
Religion Agriculture, Biological Sciences & Forestry Humanities Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Environmental Science Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Library & Information Science Nursing Public Health Social Sciences Other

Published : 58 Documents Claim Missing Document
Claim Missing Document
Check
Articles

Found 58 Documents
Search

 2   3   4   5   6 
Employee Engagement Mediating Self Efficacy and Quality of Work Life on Contact Center’s Burnout Fulaedzah, Indah Asrin; Tjahjono, Heru Kurnianto; DA, Meika Kurnia Puji Rahayu
Interdisciplinary Social Studies Vol. 1 No. 7 (2022): Special Issue
Publisher : International Journal Labs

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55324/iss.v1i7.171

Abstract

Background: In the industrial revolution 4.0, there was a disruption of technology and innovation that led to major changes across the industrial sector and the service sector. The use of increasingly massive technology in various aspects gave rise to a new form of customer service that is systemized and integrated centrally or also referred to as a contact center (CC). Aim: The objective of this study is to test and analyze the role of employee engagement mediation in the influence of self efficacy and quality of work life (QWL) on burnout in contact centers (CC). Method: This study is a quantitative study with the research subject being a CC employee at one of the life insurance companies in Indonesia with as many as 137 respondents. Data analysis techniques use Structural Equation Modelling (SEM) with the help of AMOS applications. Findings: The results showed that the role of employee engagement in mediating the effect of self-efficacy on burnout was significant.
Transformational Leadership on Work Engagement Through Psychological Empowerment as a Mediating Variable Bani, Ronald Sulle; Tjahjono, Heru Kurnianto
Jurnal Manajemen Teknologi Vol. 24 No. 3 (2025)
Publisher : Unit Research and Knowledge, School of Business and Management, Institut Teknologi Bandung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.12695/jmt.2025.24.3.5

Abstract

Abstract. Digitalization is an important thing for companies today. Many start-ups utilize technology to improve efficiency, flexibility, and connectivity in various aspects of business. The Indonesian Information and Communication Technology Creative Industry Society (MIKTI) said that the development of start-ups that utilize digital technology in Indonesia is very high and experiencing rapid growth (Rahman, 2024). Indonesia ranked sixth globally at the beginning of 2024 in terms of the highest number of start-ups, totaling 2,562, while Jakarta was recognized as the city with the second-best start-up ecosystem at the global Top Emerging Ecosystem level (Startupranking, 2024). The millennial generation is one of the generations that will fill important positions in companies in the future, a generation that is close to technology, they are often called "Digital Natives". However, this generation has low work engagement, which is in line with the problems with human resources (HR) experienced by the start-up industry. This study aims to test the effect of transformational leadership on work engagement through psychological empowerment as a mediator carried out on millennial generation employees of start-ups in DKI Jakarta. This study uses a quantitative research design with a questionnaire distribution. A total of 203 respondents were analyzed using AMOS 21 to test the research hypothesis. The results showed that transformational leadership has a positive effect on work engagement. In addition, the psychological empowerment variable mediates the effect of transformational leadership on work engagement. Keywords: Transformational leadership, work engagement, psychological empowerment
Pengaruh Kepemimpinan Etis terhadap Kinerja Karyawan melalui Motivasi Intrinsik pada Lembaga Amil Zakat di Daerah Istimewa Yogyakarta Hasanah, Nurul Fitria; Tjahjono, Heru Kurnianto; Handayani, Siti Dyah
Journal of Economics and Management Scienties Volume 8 No. 2, March 2026
Publisher : SAFE-Network

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37034/jems.v8i2.292

Abstract

Munculnya krisis kepemimpinan etis, termasuk kasus penyalahgunaan dana pada lembaga filantropi, menjadi alasan penting dilakukannya penelitian mengenai peran kepemimpinan etis dan motivasi intrinsik dalam meningkatkan kinerja karyawan pada lembaga amil zakat. Penelitian ini bertujuan untuk menguji pengaruh kepemimpinan etis dan motivasi intrinsik terhadap kinerja karyawan dengan mempertimbangkan peran mediasi motivasi intrinsik pada lembaga amil zakat di Daerah Istimewa Yogyakarta. Populasi pada penelitian ini adalah seluruh karyawan lembaga amil zakat di Daerah Istimewa Yogyakarta yang telah mendapat izin dari KEMENAG RI. Jumlah sampel pada penelitian ini sebanyak 110 responden. Teknik pengambilan sampel yang digunakan dalam penelitian ini adalah non probability sampling yaitu purposive sampling. Sampel yang digunakan dalam penelitian ini adalah karyawan lembaga amil zakat di Daerah Istimewa Yogyakarta yang telah bekerja lebih dari 1 tahun. Studi ini menggunakan pendekatan kuantitatif dengan metode Structural Equation Modeling (SEM) berbantuan AMOS. Hasil penelitian menunjukkan bahwa kepemimpinan etis berpengaruh terhadap kinerja karyawan dan motivasi intrinsik pada lembaga amil zakat di Daerah Istimewa Yogyakarta. Motivasi intrinsik berpengaruh terhadap kinerja karyawan pada lembaga amil zakat di Daerah Istimewa Yogyakarta. Kepemimpinan etis berpengaruh terhadap kinerja karyawan melalui motivasi intrinsik pada lembaga amil zakat di Daerah Istimewa Yogyakarta. Penerapan kepemimpinan etis sangat penting bagi lembaga amil zakat karena mampu meningkatkan motivasi intrinsik dan kinerja karyawan, sehingga lembaga dapat memperkuat kepercayaan publik, akuntabilitas, serta efektivitas pengelolaan zakat.
Perencanaan Sumberdaya Manusia Untuk Mencapai Keunggulan Bersaing Perusahaan Assery, Syeh; Tjahjono, Heru Kurnianto; Palupi, Majang
Jurnal Manajemen Bisnis Vol. 6 No. 2: September 2015
Publisher : Universitas Muhammadiyah Yogyakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

This paper aims to explain  the conceptual aspects and the critical role of human resource management. One aspect of HRM is HR Planning. In relation to Strategic Management, it can be proposed that competitive advantage of a company can be achieved through a good human resource planning. This paper furthermore becomes a foundation on bridging theory between Human Resource Management and Strategic Management.
The Influence of Transactional Leadership on Organization Innovativeness (OI) Mediated by Organizational Learning Capability (OLC) in Medium Small Enterprise Kendari City Thahira, Agniya; Tjahjono, Heru Kurnianto; Susanto, Susanto
Jurnal Manajemen Bisnis Vol. 11 No. 1: March 2020
Publisher : Universitas Muhammadiyah Yogyakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.18196/mb.11190

Abstract

This study aims to explain the relationship between transactional leadership and organization innovativeness through organizational learning capability as a mediator. This research was conducted at UKM (Small and Medium Enterprises) in the City of Kendari, Southeast Sulawesi. The purposive sampling technique was applied in this study with 125 respondents. The findings in this study are that transactional leadership does not have a significant direct effect on organizational learning capability, but has a positive and significant direct effect on organization innovativeness. The results revealed that organizational learning capability has a very large positive and significant direct effect on organizational innovation, business organizations are expected to maximize their learning processes to create innovations to maintain and develop their existence in the future.
The Effects of Distributive and Interactional Justice on The Dysfunctional Behavior of Millennials Tjahjono, Heru Kurnianto; Palupi , Majang; Fauziyah , Fauziyah
Equity: Jurnal Ekonomi Vol 14 No 1 (2026): Equity : Jurnal Ekonomi
Publisher : Universitas Bangka Belitung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33019/equity.v14i1.613

Abstract

Experimental studies related to the effects of perceived justice on dysfunctional behavior have not been widely conducted. Studies related to fair treatment within organizations and its impact on dysfunctional aspects within organizations are relatively rare, especially considering the specific impact of organizational justice configuration patterns on dysfunctional behavior. The purpose of this study is to specifically examine the effects of distributive justice (DJ) and interactional justice (IJ) in various contexts and their impact on dysfunctional behavior. The study uses millennial subjects to gain an understanding of the attitudes and behaviors of this generation in responding to distributive and interactional justice. An experimental study was conducted to obtain artificial situations in four justice situations, namely high DJ - high IJ, high DJ – low IJ, low DJ – high IJ, and low DJ - low IJ. The results show that the interaction of distributive justice and interactional justice has a different impact on dysfunctional behavior, and millennials tend to be more concerned about welfare than interactional aspects.
Does Extraversion, Agreeableness and Collectivism Leverage Levels for Job Involvement? Rusdi, Muhammad; Tjahjono, Heru Kurnianto
Jurnal Minds: Manajemen Ide dan Inspirasi Vol 10 No 1 (2023): June
Publisher : Management Department, Universitas Islam Negeri Alauddin Makassar, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24252/minds.v10i1.35537

Abstract

Job involvement is crucial to worker performance and productivity. This paper investigates the effects of extraversion and agreeableness on job involvement. We also suggest a link between collectivism and job involvement. The data were submitted by 190 registered nurses who worked at two public hospitals for additional research by employing PLS-SEM analysis. The findings show that extraversion, agreeableness, collectivism, and employee job involvement are all positively correlated. We consider the study's practical implications and conclude that personality traits can affect job involvement.
The Effect of Abusive Supervision on Turnover Intention with Employee Engagement as Mediation Firdaus, Anita; Tjahjono, Heru Kurnianto
Jurnal Minds: Manajemen Ide dan Inspirasi Vol 12 No 2 (2025): December
Publisher : Management Department, Universitas Islam Negeri Alauddin Makassar, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24252/minds.v12i2.55984

Abstract

Supportive leadership enhances organizational performance, whereas abusive supervision undermines employee engagement and increases turnover intention. This study advances leadership and human resource research by applying Conservation of Resources (COR) Theory to clarify how employee engagement operates as both a psychological resource and a mediating mechanism under abusive supervisory conditions. Using a quantitative approach, data were collected from 195 nursing staff at Stella Maris Hospital Makassar through purposive sampling and analyzed using Structural Equation Modeling (SEM) with AMOS 24. The results show that abusive supervision significantly elevates turnover intention while reducing employee engagement. Employee engagement directly lowers turnover intention and partially mediates the relationship between abusive supervision and employees’ intention to leave. These findings extend COR Theory by empirically demonstrating the resource-depleting role of destructive leadership in healthcare settings. Practically, the study highlights the importance of minimizing abusive supervisory behaviors and strengthening supportive leadership to preserve engagement and reduce nurse turnover.
Co-Authors AA Sudharmawan, AA Adawiyah, Kurniatul Akif Khilmiyah Amaripuja, Punang Anggesti, Ian Putri Wahyu Anniez Rachmawati Musslifah Assery, Syeh Atmojo, Singgih Tiwut Atmoko, Tsamarah Dzubyanni Ayu Dina, Dyah Bani, Ronald Sulle DA, Meika Kurnia Puji Rahayu Deby Zulkarnain Rahadian Syah, Deby Zulkarnain Rahadian Dirgahayu, Paramitasari Endah Wulandari Eny Lestari Fauziyah , Fauziyah Firdaus, Anita Fitria Nur Hasanah Fulaedzah, Indah Asrin Hairani Hairani Hamami, Tasman Handayani, Siti Dyah Hidayat, Rizki Muslim Lathiful Khuluq Majang Palupi, Majang Meise Satriani, Meise Muafi Muhammad fauzan Muhammad Rusdi Muhammad Zakiy Muhammad, Eizel Mauldy Niken Permata Sari, Niken Permata Nuryakin, Nuryakin Palupi , Majang Pancawati, Meidiana Pangesti, Galuh Rahmi Pradana, Fawzi Rizki Puji RDA, Meika Kurnia Purnama, Annur Wulan Puspa Galih Yuasmara, Puspa Galih Qamari, Ika Nurul R. Sapto Hendri Boedi Soesatyo Rahayu, Meika Kurnia Puji Rahma, Aulia Reni Herawati Ridwan Baraba Saptaningsih Sumarmi, Saptaningsih Sari, Hayyu Komala Shaikh, Mohsin Son haji, Son Sugiyanto - SUSANTO Susanto Susanto Sutarman Sutarman Suud, Fitriah M. SYAMSUL HIDAYAT Thahira, Agniya Tri Maryati, Tri Triharjanti, Dessy Triyono Triyono Tyofyan, Gigih Tegar Wahyuningsih, Rr. Sri Handari Widowati PA., Retno Widya, Alifah Wiedyawati, Rizki Allananda Wisnu Prajogo, Wisnu Yuli Noor Kusumawati Zainal Mustafa