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Pengaruh Kualitas Layanan terhadap Loyalitas Konsumen melalui Variabel Intervening Kepuasan Konsumen pada Warung Kelontong di Kecamatan Banjarmasin Timur Jaya, Fanlia Prima; Suryasari R, Gusti
Jurnal Riset Inspirasi Manajemen dan Kewirausahaan Vol 1, No 1 (2017): Jurnal Riset Inspirasi Manajemen dan Kewirausahaan
Publisher : Sekolah Tinggi Ilmu Manajemen Indonesia (STIMI) Banjarmasin

type of research is explanatory research that aims to explain the causal relationship between variables through hypothesis testing and is also a conclusive research. The population of this study was overall Consumers who use the Convenience Store in Kecamatan BanjarmasinTimur, that as many as 118.429 people. The results of this study indicate that the results of validity and reliability of all the variables are significantly related and reliable. Classic assumption test consisting of Multicollinearity test, test heterocedastity, Autokolerasi test, normality test showed no irregularities. After linear regression analysis consisting of t-test and Anova it can be concluded that the Service Quality and Consumers Satisfaction as intervening simultaneously significant effect on Consumers Loyalty at Convenience Store in Kecamatan BanjarmasinTimur, The size of the effect can be seen from the coefficient terminated or R2 = 0.297.Keywords :Service Quality,Consumers Satisfaction, Consumers Loyalty.

Pengaruh Person Job Fit (Pj-Fit) dan Pendidikan Terhadap Kinerja Karyawan pada PT. Citra Putra Kebun Asri (CPKA) Jaya, Fanlia Prima; Sulaiman, Sulaiman; Rusvitawati, Devi
Jurnal Riset Inspirasi Manajemen dan Kewirausahaan Vol 3, No 1 (2019): Jurnal Riset Inspirasi Manajemen dan Kewirausahaan
Publisher : Sekolah Tinggi Ilmu Manajemen Indonesia (STIMI) Banjarmasin

The study was conducted to explore the relationship of Person Job Fit (PJ-Fit), and Pendidikan on Kinerja Karyawan on PT. Citra Putra Kebun Asri (CPKA). The populatian of this study is 477 employees of PT. Citra Puta Kebun Asri (CPKA). In order to determine the sample, this study used Slovin Formula. The questionnaires were distributed to 83 sample respondents. The data were analyzed by using SPSS Software Version 19.0 and Linear Regression. The result showed that Person Job Fit (PJ-Fit) and Education has a significant on Employee Performance.

Pengaruh Kualitas Layanan terhadap Loyalitas Konsumen melalui Variabel Intervening Kepuasan Konsumen pada Warung Kelontong di Kecamatan Banjarmasin Timur Fanlia Prima Jaya; Gusti Suryasari R
Jurnal Riset Inspirasi Manajemen dan Kewirausahaan Vol 1, No 1 (2017): Jurnal Riset Inspirasi Manajemen dan Kewirausahaan
Publisher : Sekolah Tinggi Ilmu Manajemen Indonesia (STIMI) Banjarmasin

type of research is explanatory research that aims to explain the causal relationship between variables through hypothesis testing and is also a conclusive research. The population of this study was overall Consumers who use the Convenience Store in Kecamatan BanjarmasinTimur, that as many as 118.429 people. The results of this study indicate that the results of validity and reliability of all the variables are significantly related and reliable. Classic assumption test consisting of Multicollinearity test, test heterocedastity, Autokolerasi test, normality test showed no irregularities. After linear regression analysis consisting of t-test and Anova it can be concluded that the Service Quality and Consumers Satisfaction as intervening simultaneously significant effect on Consumers Loyalty at Convenience Store in Kecamatan BanjarmasinTimur, The size of the effect can be seen from the coefficient terminated or R2 = 0.297.Keywords :Service Quality,Consumers Satisfaction, Consumers Loyalty.

Pengaruh Person Job Fit (Pj-Fit) dan Pendidikan Terhadap Kinerja Karyawan pada PT. Citra Putra Kebun Asri (CPKA) Fanlia Prima Jaya; Sulaiman Sulaiman; Devi Rusvitawati
Jurnal Riset Inspirasi Manajemen dan Kewirausahaan Vol 3, No 1 (2019): Jurnal Riset Inspirasi Manajemen dan Kewirausahaan
Publisher : Sekolah Tinggi Ilmu Manajemen Indonesia (STIMI) Banjarmasin

The study was conducted to explore the relationship of Person Job Fit (PJ-Fit), and Pendidikan on Kinerja Karyawan on PT. Citra Putra Kebun Asri (CPKA). The populatian of this study is 477 employees of PT. Citra Puta Kebun Asri (CPKA). In order to determine the sample, this study used Slovin Formula. The questionnaires were distributed to 83 sample respondents. The data were analyzed by using SPSS Software Version 19.0 and Linear Regression. The result showed that Person Job Fit (PJ-Fit) and Education has a significant on Employee Performance.

ANALYSIS OF THE ROLES OF TEAM WORK AND TEAM COMMUNICATIONS ON EMPLOYEE PERFORMANCE OF FUTURES TRADING BROKERAGE COMPANIES Sutrisno Sutrisno; Fanlia Prima Jaya
Jurnal Ekonomi Vol. 12 No. 01 (2023): Jurnal Ekonomi, 2023 Periode Januari - Maret
Publisher : SEAN Institute

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Study this explains the influence of cooperation team and communication team in the company with the impact on variables performance employee. Object in a study this namely PT. Mahadana Asta Futures. The aim of study this is to (1) for now and analysing the influence of communication teams and cooperation teams on the performance of employees. (2) for now and analyze the variable that has an influence dominant to the performance of employees. Obtained data in a study is primary data with the method spread questionnaire to respondents. The study uses the method quantitative through a questionnaire survey spread through google forms to the next 30 respondents processed with the use of SPSS version 20.0 with the method taking the sample is non-probability sampling. Results test hypothesis (t-test) that Teamwork has an effect significant on the performance of employees with t count as big (0.687) ≥ T table (2.048). Communication team influential significant to performance employee with t count of (5.851) ≥ T table (2,048) with coefficient determination by 94%. Teamwork and _ communication team are influential and significant in a manner simultaneous to the performance of employees. Implications from the study could give understanding to a researcher for notice and build cooperation team and communication team good.

Human Resources of Government Apparatus and Public Service Professionalism Titien Agustina; Nurhikmah Nurhikmah; Fanlia Prima Jaya; Muhammad Nurdin; Alfiannor Alfiannor; Arfie Yasrie; Diana Diana; Devi Rusvitawati
Apollo: Journal of Tourism and Business Vol. 1 No. 3 (2023): September 2023
Publisher : CV. Media Digital Publikasi Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58905/apollo.v1i3.50

Human resources (HR) are crucial in all facets of life. Institutional responsibilities are part of the effort required to provide public services. This study aimed to assess the public services provided by all local government working units (SKPD), technical implementing units (UPT), and local companies (Perusda) in Banjarmasin. Measuring public services helps determine the public's concern and allows the community to participate in how well human resources of government apparatus do their jobs and responsibilities for all citizens. The study method was a survey of 700 people in the community who have used public services in different categories and fields in 2021. This study showed that the quality and quantity of public services the Banjarmasin municipal government offers have improved. It also showed that public service personnel's (human resources of government apparatus) professionalism has improved and that those served care about the facilities required for public administration to function. This implied how the Banjarmasin municipal government managed public services through the human resources or government apparatus on each SKPD/UPT/Perusda positively impacted the society receiving the service.

The Influence of Person Job Fit and Organizational Culture on Employee Performance Through Job Satisfaction Intervening Variables at PT. Indo Dharma Transport Banjarmasin M. Rio Mursid Wijaya; Fanlia Prima Jaya
Hut Publication Business and Management Vol. 1 No. 1 (2021): Hut Publication Business and Management
Publisher : PT. Hanken SUkses Jaya

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This research was conducted to find out the influence between Person Job Fit, Organizational Culture, on Employee Performance through intervening variables of Job Satisfaction in PT. Indo Dharma Transport Banjarmasin. The population of this research is as many as 24 employees of PT. Indo Dharma Transport Banjarmasin, to determine the sample, this study uses census techniques (saturated samples). The questionnaire was distributed to all 24 respondents. The data was analyzed using SPSS Software Version 25 and Multiple Linear Regression. The results showed person job fit and organizational culture towards employee performance through intervening variables job satisfaction has a significant effect.

Managerial Performance Strategy Through Partnership and Member Participation on the Performance of the Cooperative in Banjarmasin Fanlia Prima Jaya
Hut Publication Business and Management Vol. 1 No. 2 (2022): Hut Publication Business and Management
Publisher : PT. Hanken SUkses Jaya

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Performance Cooperative who excel will be realized if the Partnership and Participation Members through the Performance Managerial implemented with either. The research aims to obtain clarity regarding Profile Partnership, Profile Participation Members, Profile Performance Managerial and Profile Performance Cooperative, and get clarity relationships Partnerships and Participation of members and their influence on performance managerial and Performance Cooperative. The method of research that is used is Explanatory Survey Method, Object Research this is the whole cooperative active that exist in the city of Banjarmasin, and drawn samples as a unit of analysis is the Cooperative Primary active and spread in Banjarmasin with as many as 75 respondents were represented by managers or administrators cooperatives are. Analysis using the Partial Least Square (PLS) model. Results The study showed Partnership is influential significantly toward Performance Managerial. Still, the Partnership does not impact Cooperatives' Performance. The participation of members of an effect on the Performance of Managerial and Performance Cooperative, Partnership and Participation Members are simultaneously influenced significantly to Cooperatives' Performance through Performance Managerial.

Analysis of Service Quality on Outpatient Satisfaction at the Clinic Asy-syifa Darul Hidayah Hulu Sungai Tengah Fanlia Adiprimadana Sanjaya; Fanlia Prima Jaya
Hut Publication Business and Management Vol. 1 No. 3 (2022): Hut Publication Business and Management
Publisher : PT. Hanken SUkses Jaya

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The importance of access to health makes people need fast and appropriate services so several clinics are present that help the community in getting their health checked, especially in the Hulu Sungai Tengah district. Improving the quality of health services can be improved, so that the goal of the clinic can be to make patients or consumers satisfied with the services offered or provided. At the Asy-Syifa clinic Darul Hidayah Hulu Sungai Tengah, it is necessary to improve the quality of health services because there are still several complaints from patients and their families due to the long waiting time and lack of communication from officers, starting from the registration section, the examination section, to the drug service section so that they can improve to provide a satisfactory service impact both from the officers, the comfort of the place and the completeness of the supporting equipment. The Effect of Service Quality on Patient Satisfaction at the Asy-Syifa Darul Hidayah Clinic, Hulu Sungai Tengah, has a significant effect on patient satisfaction, therefore by improving the quality of clinical services, will have an impact on the satisfaction felt by patients.

The Effect of Work Life Balance and Work Discipline on Turnover Intention through Job Satisfaction (In Indomaret Employees in Barito Kuala Regency) Rizqi Nugraha; Fanlia Prima Jaya
Hut Publication Business and Management Vol. 2 No. 1 (2022): Hut Publication Business and Management
Publisher : PT. Hanken SUkses Jaya

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This study is a quantitative study with the aim of knowing the effect of work life balance and work discipline on turnover intention through partial and simultaneous job satisfaction. In addition, this researcher also wants to know which value is the most dominant to influence the level of employee turnover intention. The population of this study were employees at 8 Indomaret stores, Barito Kuala Regency, amounting to 62 people. The sample taken in this study were 40 respondents, who were selected by the cluster random sampling method. Multiple linear regression was used to analyze the data. Data was collected by distributing online questionnaires. The program used to analyze the data is SPSS. This study shows that work life balance and work discipline affect turnover intention through partial and simultaneous job satisfaction.

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