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All Journal Efisiensi : Kajian Ilmu Administrasi Jurnal Pendidikan dan Pembelajaran Khatulistiwa (JPPK) Jurnal Inovasi EDUTECH: Jurnal Ilmu Pendidikan dan Ilmu Sosial Jurnal Manajemen. Jurnal Studi Islam MBR (Management and Business Review) Sawala : Jurnal Administrasi Negara Ganaya: Jurnal Ilmu Sosial dan Humaniora Restorica: Jurnal Ilmiah Ilmu Administrasi Negara dan Ilmu Komunikasi Jurnal Public Policy Publik: Jurnal Manajemen Sumber Daya Manusia, Administrasi dan Pelayanan Publik Jurnal Manajemen Jurnal Ilmiah Manajemen Kesatuan Budapest International Research and Critics Institute-Journal (BIRCI-Journal): Humanities and Social Sciences Jurnal Sibermas (Sinergi Pemberdayaan Masyarakat) Tax Literacy and Leadership Agility: Indigenous Peoples Awareness in Paying Taxes Ilomata International Journal of Social Science Jurnal Administrasi Pemerintahan Desa Jurnal Kolaboratif Sains Jurnal Pijar MIPA JAMBURA: JURNAL ILMIAH MANAJEMEN DAN BISNIS International Journal of Education and Social Science (IJESS) Journal of Economic, Business, and Administration JEBA International Journal Of Economics Social And Technology Research Review: Jurnal Ilmiah Multidisiplin Hulondalo Jurnal Ilmu Pemerintahan dan Ilmu komunikasi (JIPIK) Provider Jurnal Ilmu Pemerintahan (PROJIP) Jurnal Ilmu Manajemen dan Bisnis JIAP Journal of Artificial Intelligence and Digital Business Public Policy Journal Madani: Multidisciplinary Scientific Journal Jambura Journal of Administration and Public Service Dinamika Publik: Jurnal Manajemen dan Administrasi Bisnis JianE (Jurnal Ilmu Administrasi Negara) Journal of Governance and Public Administration Kybernology : Jurnal Ilmu Pemerintahan Dan Administrasi Publik Desentralisasi: Jurnal Hukum, Kebijakan Publik, Dan Pemerintahan Konstitusi: Jurnal Hukum, Administrasi Publik, dan Ilmu Komunikasi Sosiologi: Jurnal Penelitian dan Pengabdian Kepada Masyarakat Sultan Adam : Jurnal Hukum dan Sosial Ulil Albab Jurnal Al-Husna Abdurrauf Science and Society Kajian Administrasi Publik dan ilmu Komunikasi Jurnal Ilmu Komunikasi, Administrasi Publik dan Kebijakan Negara Perspektif Administrasi Publik dan hukum International Journal of Economics and Business (IJEB) Journal of Political and Governance Studies Indonesian Journal of Social Science and Education Jurnal ISO: Jurnal Ilmu Sosial, Politik dan Humaniora INTERNATIONAL JOURNAL OF SOCIETY REVIEWS (INJOSER) INTERNATIONAL JOURNAL OF ECONOMIC LITERATURE (INJOLE) International Journal of Social and Education (INJOSEDU)
Zuchri Abdussamad
Universtas Negeri Gorontalo
Religion Agriculture, Biological Sciences & Forestry Arts Humanities Automotive Engineering Biochemistry, Genetics & Molecular Biology Chemical Engineering, Chemistry & Bioengineering Chemistry Civil Engineering, Building, Construction & Architecture Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Electrical & Electronics Engineering Engineering Environmental Science Health Professions Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Mathematics Medicine & Pharmacology Nursing Physics Public Health Social Sciences Other

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DIGITALISATION CATALYST: THE ROLE OF ORGANIZATIONAL CULTURE IN PUBLIC SERVICE TRANSFORMATION Jorry Karim; Rauf A. Hatu, Sastro Mustapa Wantu, Zuchri Abdussamad
INTERNATIONAL JOURNAL OF ECONOMIC LITERATURE Vol. 2 No. 7 (2025): INTERNATIONAL JOURNAL OF ECONOMIC LITERATURE (INJOLE)
Publisher : Adisam Publisher

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Abstract

Digital transformation in the public service sector is a strategic step in increasing efficiency, transparency, and accountability of the bureaucracy. Organizational culture plays an important role in supporting the implementation of technology through strengthening values such as integrity, professionalism, and commitment. This study aims to analyze the role of organizational culture in driving the success of digital-based public service transformation, especially through the implementation of the Electronic-Based Government System in Gorontalo Province. With a qualitative approach and case study method, data were collected through observation, interviews, and document analysis. The results of the study indicate that the integrity of regional apparatus needs to be improved through stricter supervision and structured training. Professionalism still faces challenges in the form of a lack of technical competence and capacity development. The commitment of regional apparatus to digital transformation also needs to be strengthened through a collaborative and innovative work culture. This study concludes that the synergy between integrity, professionalism, and commitment is key to creating an organizational culture that supports sustainable digital transformation. Strategic recommendations include increasing digital-based training, strengthening monitoring mechanisms, and integrating organizational cultural values into policies to achieve more effective and responsive public services.
THE DYNAMICS OF AGRARIAN POLICY AFTER THE TRANSMIGRATION PROGRAM: A STRUCTURAL APPROACH AND ITS IMPLICATIONS INNORTH GORONTALO REGENCY Kusno Katili; Arifin Tahir; Zuchri Abdussamad; Yanti Aneta
INJOSEDU: International Journal of Social and Education Vol. 2 No. 6 (2025): JUNE
Publisher : Adisam Publisher

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Abstract

The objective of this study is to analyze the dynamics of agrarian reform policies in post-transmigration program locations in North Gorontalo Regency using a structural approach and evaluating various indicators that influence the success of its implementation. Data was collected through in-depth interviews, field observations, and policy document analysis. The collected data were analyzed using thematic analysis techniques to identify key issues and the relationships between factors affecting the successful implementation of agrarian policies in post- transmigration areas. The findings indicate that, despite the significant potential of agrarian reform policies in post-transmigration locations to improve the welfare of transmigrants, their implementation remains hindered by several substantial structural issues. The primary challenges identified include inadequate infrastructure, unclear land ownership, a lack of legal certainty regarding land rights, and weak regulatory oversight. An evaluation of income distribution reveals that the program has not yet achieved its intended goal of equitable distribution due to infrastructural challenges and land tenure uncertainties. The complexity of land ownership and tenure security is further compounded by bureaucratic inefficiencies and legal uncertainties. The limited availability of infrastructure and support facilities also constrains transmigrants' ability to enhance their livelihoods. Additionally, weak regulatory enforcement exacerbates policy implementation challenges, as poor coordination among institutions and inconsistent law enforcement hinders the program's effectiveness. This article posits the necessity for policy enhancements, encompassing enhanced planning, bureaucratic simplification, and augmented oversight capacity. These measures are intended to ensure the effective functioning of agrarian policies in post-transmigration regions, thereby achieving their objective of fostering sustainable welfare for both transmigrants and local communities.
Public Service Reform and Citizens’ Dependence on Intermediaries in Land Administration Ichsandy Masloman; Zuchri Abdussamad; Muchtar Achmad; Ismet Sulila; Rustam Tohopi
Journal of Political and Governance Studies Vol. 2 No. 2 (2026): April 2026
Publisher : Catalist Indo Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.64670/jpgs.v2i2.96

Abstract

Background Digital transformation has become a central agenda in public administration reform, including land administration, with the expectation of improving efficiency, transparency, and direct citizen access to services. In Indonesia, digital land administration has been promoted to simplify procedures and reduce informal practices. However, citizens continue to rely on intermediaries even after digital systems have been implemented. This study examines why intermediary dependence persists and how institutional arrangements shape access to digital land services. Methods This study employed a qualitative single-case study with a mechanism-based explanatory approach in Bone Bolango Regency, Indonesia. Data were collected through repeated field visits, in-depth interviews, direct observation, and document analysis, then analyzed using thematic coding and mechanism-based interpretation. Results The findings show that digitalization creates formal access but does not automatically produce practical accessibility. Limited digital literacy, administrative anxiety, fragmented institutional coordination, and hybrid administrative procedures continue to shape citizens’ experiences in accessing land services. Intermediaries remain important because they help citizens understand requirements, prepare documents, reduce procedural risks, and coordinate across institutions. Conclusion Digital reform does not automatically eliminate intermediary dependence in public service delivery. The effectiveness of digital governance should be assessed not only through technological availability and procedural efficiency, but also through citizens’ ability to access services directly and confidently. This study advances a relational institutional perspective on digital governance and suggests further comparative research across regions and public service sectors.
Pengaruh Kepemimpinan Visioner dan Budaya Kerja terhadap Kinerja Asn di Bappeda Kota Gorontalo Indriani Iskandar Hiola; Sulila, Ismet; Abdussamad, Zuchri
Desentralisasi : Jurnal Hukum, Kebijakan Publik, dan Pemerintahan Vol. 3 No. 2 (2026): Mei: Desentralisasi : Jurnal Hukum, Kebijakan Publik, dan Pemerintahan
Publisher : Asosiasi Peneliti dan Pengajar Ilmu Hukum Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62383/desentralisasi.v3i2.1681

Abstract

BAPPEDA (Development Planning Agency at the Sub-National Level) of Gorontalo City aims to become a superior development planning institution with integrity and responsiveness to community needs. However, despite efforts to implement visionary leadership and foster a positive work culture, the expected outcomes have not been fully achieved. This study examines the effect of visionary leadership on the performance of civil servants (ASN) at BAPPEDA Gorontalo City, the effect of work culture on ASN performance, and the simultaneous effect of visionary leadership and work culture on ASN performance. The study employed a quantitative method with a population of 62 respondents. Data were collected through questionnaires and analyzed using SPSS version 21. The results indicate that visionary leadership has a positive and significant effect on ASN performance, contributing 40.10% to performance improvement. Work culture also has a positive and significant effect on ASN performance, with a contribution of 32.60%. Furthermore, visionary leadership and work culture simultaneously have a significant influence on the performance of ASN at BAPPEDA Gorontalo City. These findings suggest that strengthening visionary leadership and cultivating a positive work culture are important factors in improving employee performance and supporting the achievement of organizational goals.
Evaluating the Effectiveness of SIPD as a Tool for Strengthening Local Financial Governance at the BKPD of Bone Bolango Regency Fauzan Djaka Achmad; Zuchri Abdussamad; Irawaty Igirisa
International Journal Of Economics Social And Technology Vol. 5 No. 1 (2026): Maret 2026
Publisher : Lembaga Riset Ilmiah

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59086/ijest.v5i1.1729

Abstract

This study was motivated by the need to strengthen local financial management through the use of the Local Government Information System (SIPD) as a digital tool capable of enhancing transparency, accountability, and traceability in financial management processes. The objective of this study is to assess the effectiveness of the SIPD in local government financial management at the BKPD of Bone Bolango Regency, specifically regarding the entry of invoice data, verification of SPMs, and the issuance of SP2Ds. The study employs a descriptive qualitative approach using the case study method. Data were collected through observation, in-depth interviews, and document analysis involving BKPD staff and OPD treasurers involved in using the SIPD. The results indicate that the SIPD has helped make financial administration processes more orderly, well-documented, transparent, traceable, and accountable. However, its effectiveness has not yet been fully optimized due to remaining challenges such as input errors, incomplete documents, data inconsistencies, network disruptions, limited resources, and uneven understanding among officials. This study concludes that SIPD is effective as an instrument for strengthening local financial governance, but requires human resource capacity building, continuous training, strengthened coordination between the BKPD and OPDs, and periodic system evaluations.
Pengaruh Kualitas Pelayanan dan Kinerja Pegawai terhadap Kepuasan Masyarakat pada Dinas Kependudukan dan Pencatatan Sipil Kabupaten Bone Bolango Maimun Ishak; Zuchri Abdussamad; Rusli Isa
Research Review: Jurnal Ilmiah Multidisiplin Vol. 4 No. 1 (2025): Research Review: Jurnal Ilmiah Multidisiplin (Februari 2025 - Juli 2025)
Publisher : Transbahasa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54923/researchreview.v4i1.188

Abstract

This study aims to determine and analyze the effect of service quality on public satisfaction, the effect of employee performance on public satisfaction, and the effect of service quality on public satisfaction at the Bone Bolango District Population and Civil Registration Office through employee performance. This study uses a quantitative approach with the Partial Least Square (PLS) analysis tool processed using the SmartPLS 4.1 application. The sample in this study consisted of 178 people who applied for services at the Bone Bolango Regency Population and Civil Registration Office. The results of this study are as follows: Service quality significantly influences public satisfaction at the Population and Civil Registration Office of Bone Bolango District, with a T-statistic value (2.961) above the T-table value of 1.96, a P-value of 0.003 below the significance level of <0.05, and an influence coefficient of 0.257 or 25.7%. Employee Performance significantly influences Public Satisfaction at the Population and Civil Registration Office of Bone Bolango District, with a T-Statistic value of 8.832 exceeding the T-Table value of 1.96, a P-Value of 0.000 below the significance level of <0.05, and an influence coefficient of 0.623 or 62.3%. Service quality has a positive and significant impact on public satisfaction at the Population and Civil Registration Office of Bone Bolango District through employee performance, as shown by the Sobel test, with a Z value of 6.16 > 1.96.
Pengembangan Pariwisata Di Kabupaten Bone Bolango: Studi Kasus Objek Wisata Pantai Kurenai Aviva Maharani Mopili; Arifin Tahir; Zuchri Abdussamad
Research Review: Jurnal Ilmiah Multidisiplin Vol. 4 No. 1 (2025): Research Review: Jurnal Ilmiah Multidisiplin (Februari 2025 - Juli 2025)
Publisher : Transbahasa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54923/researchreview.v4i1.189

Abstract

Tourism is a strategic sector for driving regional economic growth, especially in areas with rich natural and cultural resources. Bone Bolango Regency in Gorontalo Province is home to Pantai Kurenai, a marine tourism destination with great potential to be developed as a leading tourist attraction. This study employed a descriptive qualitative method using data collection techniques such as field observations, in-depth interviews with key informants — including tourism managers, tourism office representatives, local business actors — and documentation from official sources. The findings revealed that Pantai Kurenai possesses strong tourism potential, particularly in terms of natural beauty and marine biodiversity. However, its development faces challenges such as limited supporting facilities, inadequate infrastructure, restricted accessibility, and insufficient community involvement and stakeholder collaboration. The study recommends enhancing collaboration between local government, private sector, and local communities to promote sustainable tourism development in Pantai Kurenai. A collaborative approach is considered essential to ensure sustainable tourism management that positively contributes to the local economy.
Dampak Sosial Masyarakat pada Program PKH di Desa Dulupi Kecamatan Dulupi Kabupaten Boalemo Mifta Khulzannah Saidi; Zuchri Abdussamad; Romy Tantu
Research Review: Jurnal Ilmiah Multidisiplin Vol. 4 No. 1 (2025): Research Review: Jurnal Ilmiah Multidisiplin (Februari 2025 - Juli 2025)
Publisher : Transbahasa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54923/researchreview.v4i1.194

Abstract

This research aims to examine the social impact of the implementation of the Family Hope Program (PKH) on the community in Dulupi Subdistrict, Boalemo Regency. The PKH program, as one of the government's efforts to alleviate poverty through conditional social assistance, has various social implications at the village level. The research approach used is descriptive qualitative, with data collection techniques through observation, in-depth interviews, and documentation. Rawls' theory of social justice is used as the analytical framework in this research, with indicators consisting of beneficiary fairness, social eligibility selection, and transparency in social distribution. The research findings indicate that there was inequality in the selection process of PKH beneficiaries, leading to social jealousy among the community. Additionally, the distribution mechanism of assistance was deemed lacking in transparency, resulting in distrust among some people toward the village government. Although this program helps improve access to education and health care for beneficiary families, there were indications of dependency on assistance and weak economic empowerment of the community. Therefore, there is a need for periodic evaluation, improved validation of beneficiary data, and strengthened socialization functions to ensure the program runs more fairly, transparently, and effectively in enhancing sustainable community well-being.
Akuntabilitas Pelayanan Publik di Kantor Camat Batudaa Pantai Kabupaten Gorontalo Yulis Alinti; Zuchri Abdussamad; Juriko Abdussamad
Research Review: Jurnal Ilmiah Multidisiplin Vol. 4 No. 2 (2025): Research Review: Jurnal Ilmiah Multidisiplin (Agustus 2025 - Januari 2026)
Publisher : Transbahasa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54923/researchreview.v4i2.280

Abstract

This study aims to evaluate the accountability of public service delivery at theBatudaa Pantai Subdistrict Office, Gorontalo Regency, focusing on three key aspects:service standards, handling of nonconformities, and prioritization of user needs.Thestudy is motivated by community complaints regarding service delays, unclearprocedures, and a lack of responsiveness from public officials, which have led to adecline in public satisfaction. A descriptive qualitative approach was employed, withdata collected through interviews, observations, and documentation. Data validity wasensured using triangulation techniques. The findings indicate that the implementation of Standard Operating Procedures(SOPs) at the Batudaa Pantai Subdistrict Office has not been consistently applied,resulting in discrepancies between established regulations and actual practices. Although efforts have been made by public officials to address these inconsistencies,they have been hindered by limited infrastructure and facilities. Furthermore, the needsof the community have not been fully prioritized due to low responsiveness and limitedcapacity of the apparatus. In conclusion, public service accountability at the Batudaa Pantai Subdistrict Office remains suboptimal. Therefore, cesary to strengthenSOP implementation, improve complaint-handling meclnisia an enent servicedelivery more toward public needs.
Implementasi Program Kartu Prakerja di Kecamatan Posigadan Kabupaten Bolaang Mongondow Selatan Febriani Helingo; Zuchri Abdussamad; Yacob Noho Nani
Konstitusi : Jurnal Hukum, Administrasi Publik, dan Ilmu Komunikasi Vol. 3 No. 3 (2026): Juli : Konstitusi : Jurnal Hukum, Administrasi Publik, dan Ilmu Komunikasi
Publisher : Asosiasi Peneliti dan Pengajar Ilmu Hukum Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62383/konstitusi.v3i3.1721

Abstract

The Pre-Employment Card Program is a government policy that aims to improve people's work competencies through digital-based training to support human resource development and reduce unemployment. The implementation of programs in the regions still faces various challenges, especially in areas that have limited access to technology and infrastructure. This study aims to analyze the implementation of the Pre-Employment Card Program in Posigadan District, South Bolaang Mongondow Regency based on the perspective of policy implementation. The research uses a qualitative method with a descriptive approach. Observations, documentation, and thorough interviews were used to obtain the data. The Miles and Huberman model is used to perform data analysis, which includes data presentation, conclusion drawn, and data reduction. The results of the study show that the Pre-Employment Card Program in Posigadan District has been implemented quite well and helps the community by increasing knowledge and incentive assistance. However, the implementation is not fully optimal because there are still obstacles in terms of communication, resources, implementation disposition, and bureaucratic structure. The socialization of the program has not reached the entire community effectively. Limited internet access and supporting facilities are still the main obstacles. Coordination between agencies has also not been running optimally. This research implies the need to increase direct socialization, strengthen digital infrastructure support, increase assistance to participants, and strengthen coordination between institutions so that the goals of the Pre-Employment Card Program can be achieved more effectively.
Co-Authors A. Hatu, Rauf Abda Abda Adam, Yullinda Alya Deswita Nur Hasan Amala, Ritmon Ani Heryani Ani Heryani Annisa Fitri Gobel Antonius Totok Priyadi Aprijal Rajak arifin tahir Asna Aneta Aviva Maharani Mopili Badjuka, Alexander H. Bataweya, Nadian Debriyana Adam Deisy Sandra Maryana Datau djufri rauf Djuli, Fatma Azhara Dwi Indah Yiliani Solihin Edhi Ismail Eduart Wolok Endang Fatmawati Erfirmansyah Soedjono Adam Ervina Kaluku Fadhila, Mahdia Fahria Rahmamilawaty Abas Fahrid Matiti Falya, Firli Aulia H Munayang Fauzan Djaka Achmad Febriani Helingo Fenti Prihatini Dance Tui Fitriani Ence Friska Nuriman Muchsin Hadjaratie, Srininang Hanisah Hanafi Hasan, Cindy Aulia Husain, Odi Prawira I Kadek Satria Arsana Ibrahim, Arlin Siswaty Ichsandy Masloman Ikhlas Ul Aqmal Indriani Iskandar Hiola Indriyati Yusup Irawati Igirisa Irawaty Igirisa Irsyad R. Pakarain Irwan Halid Ismet Sulila Jorry Karim Jorry Karim Jurico Abdussamad Jurico Abdussamad Jurico Abdussamad Juriko Abdussamad Karinda, Kisman Karlina Napu Kusno Katili Kusno Katili Ladiku, Mohamad Rusdiyanto Leony Maramis Lisdawati Muda Maimun Ishak Margareth Riisyie Inof Rantung Mely Pakaya Mifta Khulzannah Saidi Moh Galang Putra Valentino Jantu Moh. Hidayat Koniyo Mohamad Zakaria Djafar Monalisa, Mega Muchtar Achmad Muchtar Ahmad Muftia Salfadhila Latidi Murna A. Bandeo Mustaki, Wawan Mustapa Wantu, Sastro Nadya Adistya Abdul Nani, Yacob Nur Arif Nugraha NURSIN, ERWIN Padjunge, Siti Rahmatriarti Putri Mooduto, Mutiarahmawati Putri Regina Pakaya Rahma Alhasni Rauf A. Hatu Razak, Nur Oktaviani Revalia H. Maedja Rina Pratiwi Pudja I. A Ritmon Amala Rizcha Mayanti Paera Romy Tantu Rosman Ilato Ruiba, Lupita Rumambi, Desifa Fera diansah Rusli Isa Salim, Yayuk Juliarti Sandewa, Fadli Sastro M Wantu Sastro Mustapa Wantu Silva R. Uno Siti Amelia Giu Siti Nurcahyati Abdussamad Siti Nurmardia Abdussamad Soedjono Adam, Erfirmansyah Sri Susanty Bata Sri Yulianti Mozin Swastiani Dunggio Taha, Ratna Linda Tohopi, Rustam Tulie, Evan Trisno F Udin Hamim Udin Hamim Umi Rohmatur Rosidah Valentina Monoarfa Widya Reza Wirawan, Vani Yacob Nani Yacob Nani Yacob Noho Nani Yakob Noho Nani Yanti Aneta YANTI KADIR ULITOTO Yulis Alinti