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All Journal Teknika: Jurnal Sains dan Teknologi Infotech Journal CESS (Journal of Computer Engineering, System and Science) MANAJERIAL Jurnal Penelitian Pendidikan IPA (JPPIPA) Indonesian Journal of Strategic Management JEEMECS (Journal of Electrical Engineering, Mechatronic and Computer Science) Pendas : Jurnah Ilmiah Pendidikan Dasar JURNAL PENDIDIKAN TAMBUSAI International Journal of Community Service Learning International Journal of Social Science and Business JATI (Jurnal Mahasiswa Teknik Informatika) Jurnal Tekinkom (Teknik Informasi dan Komputer) Jatilima : Jurnal Multimedia Dan Teknologi Informasi Jurnal Sistem Komputer dan Informatika (JSON) Community Development Journal: Jurnal Pengabdian Masyarakat BERNAS: Jurnal Pengabdian Kepada Masyarakat Journal of Advanced in Information and Industrial Technology (JAIIT) Jurnal Teknologi Informasi dan Komunikasi Jurasik (Jurnal Riset Sistem Informasi dan Teknik Informatika) Jurnal Abdimas Ilmiah Citra Bakti (JAICB) Jurnal Mandala Pengabdian Masyarakat JINAV: Journal of Information and Visualization Jurnal Sosial dan Teknologi Indonesian Journal of Engagement, Community Services, Empowerment and Development (IJECSED) International Journal of Engagement and Empowerment (IJE2) Bulletin of Computer Science Research KLIK: Kajian Ilmiah Informatika dan Komputer Jurnal Abdimas Bina Bangsa ARRUS Journal of Engineering and Technology JURNAL ILMIAH GLOBAL EDUCATION JEKKP (JURNAL EKONOMI, KEUANGAN DAN KEBIJAKAN PUBLIK) Brilliance: Research of Artificial Intelligence Jurnal Bina Bangsa Ekonomika International Journal of Multidisciplinary Research and Literature (IJOMRAL) Bussman Journal : Indonesian Journal of Business and Management Jurnal Sistem Informasi dan Teknologi (SINTEK) Journal of Artificial Intelligence and Digital Business JAMU : Jurnal Abdi Masyarakat UMUS Indonesian Research Journal on Education Jurnal Ilmiah Pengabdian Kepada Masyarakat Jurnal Inovasi Pendidikan dan Teknologi Informasi (JIPTI) Jurnal Ilmiah Sistem Informasi Jurnal Akselerasi Merdeka Belajar dalam Pengabdian Orientasi Masyarakat (Jurnal AMPOEN) Kesatria : Jurnal Penerapan Sistem Informasi (Komputer dan Manajemen) Jurnal Pengabdian Multidisiplin Indonesia SISFOTENIKA INOVTEK Polbeng - Seri Informatika Sintek Kuwera
Auliana, Sigit
Universitas Bina Bangsa
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Journal : INOVTEK Polbeng - Seri Informatika

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Audit of the Tejamari Village Service Website Information System Using the COBIT 5 Framework Aldiyanti, Fitri; Auliana, Sigit; Dwiki Putra Aryono, Gagah
INOVTEK Polbeng - Seri Informatika Vol. 10 No. 2 (2025): July
Publisher : P3M Politeknik Negeri Bengkalis

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35314/9ynwyb87

Abstract

Digital transformation in public services at the village level requires systematic evaluation to ensure the effectiveness of information technology implementation. The research gap is identified from the lack of studies auditing village service information systems using a combination of DSS01 and BAI01 domains of the COBIT 5 framework. This study contributes to filling the gap in the literature by auditing the website-based service information system of Tejamari Village, Serang Regency, using the COBIT 5 framework, focusing on the DSS01 and BAI01 domains. The research methodology adopts a qualitative approach with a case study design using the COBIT 5 Process Assessment Model across seven systematic stages. Data triangulation was conducted through structured observations, in-depth interviews with key stakeholders, and comprehensive document analysis. The scope of the study is limited to the two specified COBIT 5 domains, with an evaluation period restricted to one month at a single location. The evaluation results show that both domains are at capability level 1, with DSS01 scoring 46.66% and BAI01 achieving 72.60%. The findings identify critical deficiencies in procedure documentation, operational standardisation, and IT resource management. The system reached level 0 with "Fully Achieved" status but did not meet the 85% threshold required to progress to the next level. The theoretical contribution of this research enriches the literature on information system audits in public services through a domain-specific COBIT 5 approach, while the practical contribution provides a roadmap for improving digital village service quality through recommendations for procedural standardization and resource optimization.
Information System Audit on the Simampu BPBD Web Application of Serang District using the COBIT 5 Framework Irfansyah, Robby; Dwi Purnama, Eris; Auliana, Sigit
INOVTEK Polbeng - Seri Informatika Vol. 10 No. 2 (2025): July
Publisher : P3M Politeknik Negeri Bengkalis

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35314/f3f9ky94

Abstract

This research was conducted to evaluate the effectiveness and efficiency of the Simampu information system implementation at the Regional Disaster Management Agency (BPBD) of Serang Regency using the COBIT 5 framework. The information system was designed to assist BPBD in disaster data management, reporting, monitoring, and facilitating quick and accurate decision-making. However, the current implementation of Simampu was found to be suboptimal as it is still under development, and several issues were identified, such as system errors, network disruptions, and inadequate data security, hindering effective disaster data processing and reporting. The research utilized a qualitative approach involving direct observations and in-depth interviews with the system management team at BPBD Serang Regency. This study focused on four COBIT 5 domains: BAI01 (Manage Programmes and Projects), DSS02 (Manage Service Requests and Incidents), DSS03 (Manage Problems), and DSS05 (Manage Security Services). These domains were selected due to their relevance to BPBD’s operational needs and strategic objectives in disaster management. Findings revealed several weaknesses in the management of the Simampu information system, particularly concerning IT service management processes, incident handling, problem management, and information security services. To address these weaknesses, the researcher provided technical recommendations, including improvements in data security, network infrastructure enhancements, and optimization of data processing procedures.
Co-Authors A Halim Achmad Dwi Saputro Aisah, Anggi Nur Alandito, Alhdias Aldi Setiawan, Aldi Aldiyanti, Fitri Ali Rohman Alia, Salsabila Rahma Amaldi, Wahyu AMELIA, NUR Anam, Aan Khoirul Andriani, Fipi Anugerah Agung ardiansyah, sigit Ariansyah, Irgi Arief, Rahadian Arrasit, Dio Falla Aryono, Gagah Dwikiputra Asep Sapaatullah ASNAWI Audina, Alisa Azis, Marisa Azizah, Rizqia Nur Bafaqih, Ali Basuki Rakhim Setya Permana Cahyadi, Wahyu Chafid, Nurul Dadan Ramdan DEWI FITRIANI Dwi Purnama , Eris Dwi Purnama, Eris Eightian, Vieri Ginola Ende Ende Ende Eris Dwi Purnama Fachruroji, Fahmi Fanani, Khairul Fasya, Nabiila Fatari Fatullah, Fajri Ferawati, Dede Firmansyah, Oki Furtasan Ali Yusuf Gagah Dwiki Putra Aryanto Gagah Dwiki Putra Aryono Hadi Kurniawanto Hadi Ramadhan, Muhamad Hadisuwarno, Noppy Hamdan Hamdan Hamidah . Hamidah Hamidah Ibrohim Ifvochy, Jammes Iis Nuraisah Iis Nurasiah Ilham, Ilham Rizqi Irfansyah, Robby Jaka Wijaya Kusuma Jalis, Jalis Kalsum, Ummy Kustianto, Prahmono Laila Nur Fadhilah Laksono Trisnantoro Listiawati Listiawati Mahrojah, Siti Maman Masyhuri Mamay Komarudin Masyhuri, Maman Maulana Ns, Farhan Maulida, Fadia Syifa MMSI Irfan ,S. Kom Mochammad Darip Muchtadi, R. Hudan Mudofar, Mudofar Muhamadin, Ari Muhammad Saifulloh Mulyawansyah, Ahmad Andika Munawaroh Munawaroh Munawir, Ahmad Naufal Affandi Naufal, Dody Naufallinho, Muchamad Khairan Ningsih, Ratu Septia Nitami, Shella Nopfitasari, Nopfitasari Nopithasari, Lola Nova, Merlin Dwi Novita Sari Noviyanti, Ayu Nugraha Edhi Suyatma Nugraha, Asep Darma Nugrahini Kusumawati Nur Janah, Meishi Nurfitrianda, Deden Nursafira, Nursafira Nurul Chafid Nurul Chapid Nurul Khoer Hidayah, Nadaa Octavian, Rizqi Kevin Oula, Kiki Nabilah Pusvita Parimin Permana, Basuki Permata, Nuniek Pilyadi, Windika Praditya, Dinar Okto Prasetya, Bima Pratama, Gelard Untirtha Purnama, Eris Dwi Putra, Abraham Rakhim, Basuki Restiana, Anti Rizki Ramadhan Rizki, Miftahul rohaimudin, iim Rohman, Itqu Romayasari, Vera Romli, Ombi Sabilillah, Sahrul Safaatullah, Asep Safaatulloh, Asep Safitri, Esti Salehah, Siti Nur Saniyyasyah, Dinar Jauzaa Saputro, Achmad Dwi Saputro, Ahmad Dwi Setya Permana, Basuki Rakhim Setya, Basuki Rakhim Sholahuddin, Muhammad Rifda Siti Fatonah Siti Fatonah Sopian sopian Suaryo, Suaryo Sueko Suhandi Suhandi Suhandi Suhandi, Suhandi Sunardi Sunardi Surachman Surachman Suyatma, Nugraha Edi Syamil Basayev, Gito Tabroni Tjahja Muhandri Ubaedilah, Ikbal Umar Mansyuri Untirtha Pratama, Gelard Wahyu Saputra Yansyah, Mardi Yap, Victor Yustiana, Sisy Zahra, Surti