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Kusuma Chandra Kirana, Kusuma Chandra
"STIE Mitra Indonesia Yogyakarta"
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Workload, Stress, and Motivation as Key Drivers of Employee Performance: Beban Kerja, Stres, dan Motivasi sebagai Faktor Utama yang Mempengaruhi Kinerja Karyawan Safenda, Anggit Rahmaddani; Kirana, Kusuma Chandra; Septyarini, Epsilandri
Academia Open Vol. 10 No. 2 (2025): December
Publisher : Universitas Muhammadiyah Sidoarjo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21070/acopen.10.2025.11733

Abstract

General Background: Employee performance is a key determinant of organizational success, particularly in public service institutions. Specific Background: At the Social Service Office of Gunungkidul Regency, performance optimization is essential to meet increasing administrative and social demands. Knowledge Gap: While previous studies have addressed individual factors such as workload, stress, or motivation, limited research integrates these variables simultaneously within local government contexts in Indonesia. Aims: This study aims to examine the influence of workload, work stress, and work motivation on employee performance—both individually (partially) and collectively (simultaneously). Results: Using a quantitative ex post facto design with total sampling of 45 civil servants and contract workers, data were collected via validated and reliable Likert-scale questionnaires. Multiple linear regression analysis revealed that workload, work stress, and motivation each have a positive and significant effect on performance. Notably, moderate work stress (eustress) enhances alertness and discipline. Collectively, the three variables account for 82.5% of the variance in employee performance. Novelty: The study highlights the constructive role of moderate stress in public service performance, a nuance often overlooked in stress-performance literature. Implications: These findings suggest that managing optimal levels of workload, stress, and motivation is critical to enhancing public sector employee performance. Highlights: Balanced stress (eustress) can enhance employee effectiveness. Motivation significantly drives public service performance. Combined variables explain 82.5% of performance outcomes. Keywords: Workload, Work Stress, Work Motivation, Employee Performance, Public Sector
Co-Authors Adi Saputra Ambar Lukitaningsih Andleeb, Naima Ani, Ayu Asri Anintito, Barrun Naufal Anti, Elis Daeri Argyaningrum, Syafira Ari Setiawan Ashakah, Felix Onoriode Assa'idah, Putri Arina Bintang Prasojo Damayanti, Devi Rosa Fitri Danarsih, Risa Umami Darmaeti, Haryu Dianti, Cindy Alfianuri Imas Dus Reis Doa, Ajita Da Silva Eko Yulianto Fathurrahman, Puri Muhammad Fauziah, Arina Febriyanto, Khoirul Fitriani, Mellia Gendro Wiyono Gustari, Estu Harnandito Paramadharma, Harnandito Henny Welsa Hidayatun Noor, Anni Hikmah, Fanzilul Imas, Cindy Alfianuri Ismarsanto, Falya Ikhlimarisqi Istiqomah, Ervina Fatah Jajuk Herawati Jayaningrum, Siti Kusandhitasari Kevin Saputra, Graciano Kholifah, Laras Kon, Iknasius Kristira, Asri - Kurniasari, Riza Kusuma , Nala Tri kusuma, nala tri Lamere, Lukas Londin, Dorce Marchiliya Maharani Maharani, Maharani MMSI Irfan ,S. Kom Muinah Fadhilah, Muinah Nugraha, Puguh Setya Nur Rokhman Nurcahyo, Oktivany Nurfauziah, Hasna Zulfa Oktavia, Belia Cindy Othman, Azmah Pamawan, Enri Pramesti, Savira Ayu Pratama, Rabit Prayekti Prayekti, Prayekti Prayekti, Prayekti - Pudyastowo, Damarsasi Tunggul Puntorini, Nur Tyastuti Purbojati, Ziko Purnamarini, Tri Ratna Purnasari, Eni Putra Hana, Yogananda Enggara Putri, Khoirunnisa' Amalia Rahayu, Tamara Dwi Rais Muhammad, Aditya Ramdani, Ica Retnaningsih, Rahayu Retno Widiastuti Rina Kurniawati Rismanto, Lukman Dwi Rukoh, Hasnah Yasmina S.Lihan, Taufiqurrahman Safenda, Anggit Rahmaddani Sakti, Danar Suprobo Saleh, Sandyka Yanuar Sari, Anita Gesti Timur Selamet Hartanto Septianingsih, Heny Septiarini, Epsilandri Septiarini Septyarini, Epsilandri Setiawan, Muhammad Hengki Setiyaningtiyas, Windi Sinurat, Nover Iradat Martinus Siska Andriyani Sri Hermuningsih SRI RAHAYU Subiyanto, Didik Subiyanto, E. Didik Suharto, Feriyati Sulistyawati, Eni Susanto, Moh Rusnoto Suseno Susilowati, Atik Sutanto, Dedy Swastika, I Gede Syahbana, Bahtiar Nur Syaifudin, Ali Syamsul Hadi Tangkur, Eventinus Darman Trilvita, Landriana Triono, Tomi Agus Triwibowo, Wawan Vanderson, Vanderson Viyeni, Maria Fitri Ayu Olin Wafa, Irkhamsyah Khoirul Wahyuningsih, Erly Widhiatmoko, Wayan Widyaningsih , Asty Wijayanti, Nooria Kuncoro Yuniawati, Rusmita