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Quality Of Public Service Performance Using The Balance Scorecard Method In The Population And Civil Registration Office Of Cianjur District Fauziah, Giani Nur; Maruapey, Muhammad Husein; Aprilliyani, Neng Virly
International Journal of Applied Research and Sustainable Sciences Vol. 2 No. 7 (2024): July 2024
Publisher : MultiTech Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59890/ijarss.v2i7.2190

Abstract

The performance of public sector organisations can be evaluated by measuring both financial and non-financial aspects using the Balanced Scorecard method. The research method employed in this study is quantitative, utilising data collection techniques through literature review, observation, questionnaires, interviews, and documentation. The number of samples used was 100 individuals, with a sample size of 26. The data analysis employed in this study utilises Likert data obtained from observations in the field. The responses were then processed according to the respondents' answers through the use of questionnaires or surveys, using the Weight Mean Score (WMS) formula. The significance of this research lies in its potential to improve the services of the Population and Civil Registration Office of Cianjur Regency in terms of managing KTP-el to the community. This can be achieved by improving the quality of services provided and the facilities and infrastructure available. Ultimately, this will ensure that individuals do not experience any difficulties or inconveniences when accessing services related to population administration.
Implementation of Posyandu Program in Fulfilling the Rights of Pregnant Women and Toddlers in Cibinong Sub-District, Bogor District, a Case Study in Pondok Rajeg Village Maruapey, Muhammad Husein; Danil, Mahmud; Murni, Endang Sri; Ramadhan, Rahmasari; Pratama, M. Rifa’i Eka
International Journal of Applied Research and Sustainable Sciences Vol. 2 No. 10 (2024): October 2024
Publisher : MultiTech Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59890/ijarss.v2i10.2636

Abstract

Health issues are fundamental in society. Moreover, after COVID-19, several adjustments were made to strengthen public health. Then the importance of developing quality human resources as a national priority cannot be separated from good nutritional status, especially in nutritionally vulnerable groups such as pregnant women and toddlers. Optimal nutritional conditions for pregnant women are very important because they have the potential to influence the growth and development process of the fetus. Malnutrition in pregnant women can increase the risk of giving birth to babies with low birth weight (LBW) and stunting. Likewise, toddlers as a group who are in a period of rapid growth and development are very vulnerable to malnutrition. Therefore, special attention to pregnant women and toddlers needs to be increased in an effort to improve national nutritional status. This research was conducted to determine the success of the implementation of the Posyandu program in Pondok Rajeg Village, Cibinong District, Bogor Regency in an effort to fulfill the rights of pregnant women and toddlers. The method used is a descriptive qualitative method using George C. Edward III's theory with four dimensions, namely Communication, Resources, Disposition and Bureaucratic Structure. The success of the implementation or implementation of the Posyandu program in Pondokrajeg Village, Cibinong District, Bogor Regency has been good, which can be seen from the results of research with resource persons, supporting documents and reports on improving the health of pregnant women and toddlers in Pondok Rajeg District, Cibinong District, Bogor Regency
Co-Authors Abdul Azis Partahian Suregar Abraham Yazdi Martin Afdhal Yaman Agus Suarman Sudarsa Aisy, Dalia Syareatul Aisyah, Siti Aulia Aisyah Ali Mursyid Wahyu Mulyono Alif, Rahmat Syauqi Amalia Putri, Amalia Andani, Herli Apriliani, Afmi Apriliani3, Afmi Aprilliyani, Neng Virly Arizal Hamizar Aulia, Hana Binti Nur Asiyah Budiman Rusli Chatarina Umbul Wahyuni Danil, Mahmud Dede Jaenudin Dede Syahrudin Delvia, Delvia Deni Haryanto Denny Hernawan, Denny Dewi, Siti Murti Dian Wahyudin Elmasari, Ike Engkus Ainul Yakin Faisal Tri Ramdani Fatmah Watty Pelupessy Fauziah, Giani Nur Gema Alifa Eastiana Ginung Pratidina Gotfridus Goris Seran Hanifah Hanifah Hayati, Nor Hidayat Hidayat Ihsan Marzuki Irma Purnamasari Iskandar, Abu Bakar Isril " Ita, Ita Iwan Sumiarsa Iwan Sumiarsa Jannah, Juli Nur Lili Marliani Ludfia Windyasmara Magfirah Karanelan Mahmud Danil Malawat, Fadli Fendi Maliah, Nur Marinir Marinir Mohammad H. Holle Muchtar, Aep Saepudin Mudiyati Rahmatunnissa Muhammad Apduh Muhammad Jejen Jakaria Muhammad Rendi Ramdhani Muhammad Rifal Mulyono, Imam Edy Murni, Endang Sri Nabilah, Siti Nacikit, Muhammad R Nadia Syahida Nina Karlina Nina Karlina Nurlette, Erlin D. P. Nursahwa, Shifa Palupiningdyah Palupiningdyah Paujiah, Nur Santi Prakasa, Ragil Surya Pratama, M. Rifa’i Eka Purnamasari, Irma Putri Romadonia Sebayang R. Oetje Subagdja Rahmatunnissa, Mudiyati Rajab Lestaluhu Ramadhan, Muhamad Ramadhan, Rahmasari Rena Muliasari Rilan Abdul Syarif Risnandar, Heri Rispi Yuharni Rita Rahmawati Rita Rahmawati Roestamy, Martin Rusliandy, Rusliandy Saaepudin Saepudin Salsabila, Qhas Karina Saprudin Sastrawan, Berry Sa’diah, Halimatu Seran, Goftridus Goris Shalihah, Maratun Siti Nur Azijah Suja’i Tayudin suryaningsih Syafitri, Riska Adita Therasari, Anita Tora Akadira Wahyudin Wahyudin Wahyudin, Cecep Windi Wijayanti Yati, Siti Murni Yusup Supendi