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Analisis Tingkat Kepuasan Penumpang terhadap Kualitas Layanan di Pelabuhan Feri Kendari- Wawonii Satyadharma, Maudhy
BANDAR: JOURNAL OF CIVIL ENGINEERING Vol 6 No 1 (2024): Bandar: Journal of Civil Engineering
Publisher : Universitas Sulawesi Barat

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31605/bjce.v6i1.3369

Abstract

Indonesia as an archipelagic country requires reliable sea transportation. One of the means of sea transportation is the port. One of the roles of the port is the main gateway for the flow of goods, both exports and imports, and the transfer of cargo between modes of transportation and plays an important role in the country's economy to create economic growth. This research aims to analyze passenger satisfaction with the quality of services provided at the Kendari-Wawonii Ferry Port. The implementation method is quantitative descriptive. The research sample was 384 passengers who referred to Permenpan RB Number 14 of 2017 concerning Guidelines for Preparing Community Surveys for Public Service Organizing Units. The research results found that public satisfaction at the Kendari-Wawonii Ferry Port in 2023, which is mandated by Law Number 25 of 2008 concerning Public Services, by assessing 9 elements resulted in a figure of 76,824 (not good). The elements that received the highest scores were the system elements, mechanisms and procedures, while the elements that received the lowest scores by the research respondents were the complaint handling elements and the facilities and infrastructure elements.
Talent Management and Public Service Optimization (Literature Study) Surya Idrus, Shinta; Satyadharma, Maudhy; Ode Rusli, Alfasari; Sirait, Adjaran; Fidmasari, Rezki; Hado
JURNAL TERAPAN PEMERINTAHAN MINANGKABAU Vol 5 No 2 (2025): Juli - Desember 2025
Publisher : Institut Pemerintahan Dalam Negeri (IPDN) Kampus Sumatera Barat

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

This research is a literature study that aims to analyse the role of talent management in supporting the optimisation of public services. Talent management is seen as a strategic approach to ensure the availability of quality human resources in the bureaucracy, through the process of identifying, developing, and retaining high-potential individuals. In this study, literature was added through a systematic search process using scientific databases such as Google Scholar and ResearchGate, with the keywords "talent management in the public sector," "bureaucratic reform," and "public service performance." The selected literature includes indexed international journals and e-books published from 2020 to 2025 to ensure relevance and topicality. This study highlights that the implementation of effective talent management can improve the performance of public organizations, encourage innovation, and strengthen the accountability and responsiveness of services to the public. However, the success of its implementation is greatly influenced by the commitment of the leadership, a competency-based management system, and a supportive organizational culture. This study also identifies challenges in the implementation of talent management in the public sector, such as limited regulations, political intervention, and a lack of integration with strategic planning. Thus, talent management is a vital foundation in bureaucratic reform to create more professional, effective, and community-oriented public services.
The strategy implementing IoT-based land transportation for sustainable transportation Satyadharma, Maudhy; Putra, Adris Ade; Mokui, Hasmina Tari
Jurnal Ilmiah Kursor Vol. 13 No. 2 (2025)
Publisher : Universitas Trunojoyo Madura

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21107/kursor.v13i2.461

Abstract

The development carried out by the government requires the availability of infrastructure including transportation infrastructure. Today's transportation sector planning is greatly influenced by technological advances. In encouraging the realization of sustainable transportation, the application of the Internet of Things (IoT) is very much needed. This encourages the need for a strategy in analyzing the identification of problems in the implementation of sustainable transportation based on the Internet of Things (IoT) in Southeast Sulawesi Province. This study applies a qualitative method where informants are selected purposively, namely using the consideration that they understand the problems in the implementation of land transportation in the Southeast Sulawesi Province especially supporting sustainable transportation. Based on the results of this study, it was found that the strategies that need to be carried out by the Southeast Sulawesi Provincial Government in implementing Land Transportation in realizing sustainable transportation by utilizing the Internet of Things (IoT) include multi-sector collaboration, improving digital infrastructure, socialization and education, and strong regulations.
Evaluasi Efektivitas Sosialisasi dan Penegakan Hukum dalam Meningkatkan Kepatuhan Angkutan Penumpang dan Barang di Provinsi Sulawesi Tenggara Syaiful, Syaiful; Laode, Ringo Taufan; Satyadharma, Maudhy; Hado, Hado; Mahdar, Mahdar; Sulistyo, Galih Adi
IRA Jurnal Pengabdian Kepada Masyarakat (IRAJPKM) Vol 3 No 3 (2025): Desember
Publisher : CV. IRA PUBLISHING

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56862/irajpkm.v3i3.367

Abstract

This activity aims to evaluate the effectiveness of supervision and law enforcement in passenger and freight transportation in Southeast Sulawesi Province in 2023, particularly following the GAKUM activity centered in Baubau City. The methods used included cross-agency coordination, evaluation meetings, analysis of field findings, and the formulation of joint recommendations. The evaluation meeting was held in Kendari City on December 14, 2023. The meeting was attended by 40 people. The analysis method included compiling field data and a post-meeting evaluation questionnaire. The evaluation results indicated that various violations persist, including the use of black plates, infrequent periodic inspections, and weak compliance with transportation permits. Limited task division, technical coordination, and a lack of outreach were also major obstacles. However, the evaluation activity succeeded in increasing participants' understanding and led to a more structured improvement strategy. In conclusion, inter-agency collaboration and regular evaluation are necessary to strengthen safe, orderly, and sustainable transportation governance.
Sosialisasi Penegakan Hukum Angkutan di Kabupaten Kolaka Utara sebagai Upaya Mendorong Kepatuhan Pengemudi Syaiful; Laode, Ringo Taufan; Sutriana, Rina; Satyadharma, Maudhy; Susanti, Neni; Hado; Sulistyo, Galih Adi; Mahdar; Ahiula; Almaliki, Muhammad Faza
J-Abdimas Cenderawasih Vol. 3 No. 2 (2025): Volume 3 Nomor 2 Tahun 2025
Publisher : Universitas Cenderawasih

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31957/jabdimascenderawasih.v3i2.5111

Abstract

The discipline and compliance of public transportation drivers are crucial factors in ensuring safe, comfortable, and secure transportation. North Kolaka Regency, as one of the entry and exit points to Southeast Sulawesi Province, with its high volume of goods and people, faces various challenges related to administrative violations, vehicle roadworthiness, and compliance with transportation laws. This community service initiative aims to improve drivers' and transportation business owners' understanding of the importance of implementing regulations, licensing procedures, and applicable legal sanctions through outreach, direct education, enforcement, supervision, and law enforcement. The activities included problem mapping, outreach, outreach, education, and evaluation of drivers' perceptions and understanding. The results of the initiative indicate an increase in drivers' knowledge of law enforcement provisions and their awareness of complying with technical and administrative transportation requirements.
Sosialisasi Pemanfaatan Lahan di Terminal Sangi-Sangi Kab. Konawe Selatan dalam Mendorong Perputaran Ekonomi Syaiful; Ahlan, LM Anzar; Sutriana, Rina; Firmansyah; Satyadharma, Maudhy; Hado; Sulistyo, Galih Adi; Ahiula; Al Maliki, Muh. Faza
J-Abdimas Cenderawasih Vol. 3 No. 2 (2025): Volume 3 Nomor 2 Tahun 2025
Publisher : Universitas Cenderawasih

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31957/jabdimascenderawasih.v3i2.5115

Abstract

Terminal land utilization is a crucial aspect in improving the effectiveness of transportation services, developing the local economy, and optimizing regional spatial planning. However, various issues such as inappropriate land use, lack of understanding among the public and business actors, and weak coordination between stakeholders remain challenges in terminal management. This community service activity aims to provide outreach regarding the importance of appropriate and sustainable terminal land utilization. The methods used included outreach, focus group discussions, and participant understanding assessments. The outreach activity lasted one day (Saturday, November 8, 2025), targeting the community around the Sangi-Sangi Type B Terminal in South Konawe Regency. The results showed a significant increase in understanding of terminal functions, land zoning regulations, legal business opportunities, and the positive impact of terminal development on the regional economy. This activity is expected to be the first step in strengthening terminal governance to be more efficient, orderly, and economically valuable for South Konawe Regency.
INTEGRASI MANAJEMEN SUMBER DAYA MANUSIA DAN KODE ETIK INSINYUR DALAM MENDORONG PEMBANGUNAN BERKELANJUTAN  (SUATU KAJIAN LITERATUR) Satyadharma, Maudhy
AKUNTABILITAS: Jurnal Ilmiah Ilmu-Ilmu Ekonomi Vol 17 No 2 (2025): Akuntabilitas
Publisher : Universitas Islam Balitar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35457/58ynbj02

Abstract

Sustainable development demands a multidimensional approach that emphasizes not only technical and economic aspects, but also ethical dimensions and human resource (HR) management. In the context of the engineering profession, the success of sustainable development is largely determined by the quality of engineers as the main actors in the planning, design, and implementation of development projects. This article aims to examine the integration of HR management and the engineering code of ethics in promoting sustainable development through a literature review approach. The method used is a literature study of various scientific sources in the form of books, national and international journals, and policy documents related to HR management, engineering professional ethics, and sustainable development. The results of the study indicate that sustainable development requires a strong integration between technical competence and moral integrity of professional actors, especially engineers. This study shows that human resource management and the engineering code of ethics are two strategic instruments that complement each other in promoting sustainable development. The integration of the two has been proven to be able to create synergy between technical performance achievements and ethical responsibilities, so that development can take place consistently, accountably, and long-term.
Co-Authors Abu Yasid, Satriyawan Adris Ade Putra Ahiula Ahlan, LM Anzar Al Maliki, Muh. Faza Aldinoman Almaliki, Muhammad Faza Andi Bahrun Arifin, Muh Arsyad, La Ode Muhamad Nurrakhmad Asana, Annur Ramadhani Asis, Patta Hindi Asriyati Asriyati, Asriyati Assegaf, Muhammad Baladin, La Ode Bana, Sahindomi Dahlan Sabar, Anwar Djiddin, Muh. Alwaliy EKO WAHYU PRASETYO Elwan, La Ode Fasikin, La Ode Ferima, Ferima Fidmasari, Rezki Firmansyah Hado Hado Hasina Hado, Hado Hasanuddin, Siti Namira Hasina, Hado Hasmina Tari Mokui Hawa, Sitti Herya, Bony Hidayat, Ahid Ichwan Sjachraw, La Ode Muhammad Ikhsan, Zanuar Ilham, Vickky Anggara Isnawaty Isnawaty, Isnawaty Jaya Saputra, Yusuf Karamani, Dinar Dina Kasim, Syaifudin Suhri L. Musa, Indrawati La Ode Wahiyuddin, La Ode Lakawa, Irwan Laode, Ringo Taufan Mahdar Mahdar, Mahdar Marlany Rachman, Ranno Mattalitti, Muhammad Ihsan Maya Sari Muhamad Faza Almaliki Murdiansyah, Eko Bambang Nasiru, Asfa Neni Susanti, Neni Nuhun, Ridwansyah Nurrakhmad Arsyad, La Ode Muhamad Ode Abdul Harlan, La Ode Aliatin Wuga, La Ode Fasikin, La Ode Muhammad Ichwan Sjachrawy, La Ode Rusli, Alfasari Puspitafuri, Cindy Putera, Zulfikar Rachman, Ranno Marlany Rajulan, Muhammad Razinati, Siti Sabara, Ronald Safitri, Triana Nur Sahupala, Rahmawati Sanur, Muhammad Saputra, Yusuf Jaya Silondae, Tina Trisarana Andriani Siolimbona, Indra Sirait, Adjaran Sjachrawy, La Ode Muhammad Ichwan Sufrianto, Sufrianto Suhri Kasim, Syaifudin Sulistyo, Galih Adi Sumiyadi Sumiyadi Surya Idrus, Shinta Sutriana, Rina Syaiful Syaiful . Taufik, Yani Taziruddin Thasman, Thasman Try Sugiyarto Ulfah Attamimi, Ulfah Wuga, La Zulfikar Putra