Article Per Year (5 Year)
p-Index From 2021 - 2026
1.532
P-Index
This Author published in this journals
All Journal VALENSI Journal of Mathematical and Fundamental Sciences Jurnal Kimia Riset Indonesian Journal of Chemistry PHARMACY: Jurnal Farmasi Indonesia (Pharmaceutical Journal of Indonesia) MOSIRAHA : Jurnal Pengabdian Farmasi Indonesian Journal of Community Empowerment Jurnal Pengabdian Masyarakat Indonesian Journal of Global Health Research
Arba, Muhammad
Department Of Pharmacy, Faculty Of Pharmacy, Universitas Halu Oleo, Kendari 93231, Indonesia
Agriculture, Biological Sciences & Forestry Humanities Astronomy Chemical Engineering, Chemistry & Bioengineering Chemistry Computer Science & IT Earth & Planetary Sciences Education Environmental Science Health Professions Materials Science & Nanotechnology Mathematics Physics Public Health Social Sciences Other

Published : 14 Documents Claim Missing Document
Claim Missing Document
Check
Articles

Found 14 Documents
Search

 1   2 
PRO-AKTIF (PROGRAM ADVOKASI DAN EDUKASI PREVENTIF): SOSIALISASI BAHAYA NARKOBA DALAM MEMBANGUN KETAHANAN DIRI SISWA SMA NEGERI 2 KENDARI Nita Trinovitasari; Muhammad Arba; Yayat Jatnika; Nur Arsianti Azizah; Sitti Hadijah; Fitri Shafariyah; Arni Asmarani Salda
BESIRU : Jurnal Pengabdian Masyarakat Vol. 3 No. 7 (2026): BESIRU : Jurnal Pengabdian Masyarakat, Juli 2026
Publisher : Lembaga Pendidikan dan Penelitian Manggala Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62335/besiru.v3i7.2764

Abstract

Drug abuse amongst teenagers poses a serious threat to the future of the younger generation. This community service initiative, entitled PRO-AKTIF (Preventive Advocacy and Education Programme): Raising Awareness of the Dangers of Drugs to Build Resilience amongst Students at SMAN 2 Kendari, aims to enhance students’ knowledge of the types of drugs, their effects, the signs of abuse, and the skills needed to refuse offers of drugs, as well as to enable them to disseminate positive information to their peers. The activity took place on 10 June 2026 and involved a drug counsellor from the Southeast Sulawesi Provincial Office of the National Narcotics Agency (BNN) and 34 student council members from SMAN 2 Kendari. The awareness-raising session employed an educational and participatory approach, combining counselling methods with interactive and reflective activities. The education was delivered using presentations, videos and leaflets. The evaluation tool consisted of a questionnaire administered before and after the intervention, with the data subsequently analysed quantitatively. The results of the analysis showed a significant increase in awareness and knowledge regarding drugs following the awareness-raising session. This activity was effective in enhancing students’ resilience through an understanding of the dangers of drugs; it is therefore recommended that it be carried out on an ongoing basis.
EDUKASI KESEHATAN REMAJA MELALUI KAMPANYE PENCEGAHAN MEROKOK, VAPE, MINUMAN KERAS, DAN PERGAULAN BERESIKO PADA SISWA SMA NEGERI 1 SAWA Hasnawati Hasnawati; Muhammad Arba; La Ode Muhammad Fitrawan; Astrid Indalifiany; Loly Subhiaty Idrus; Asniar Pascayantri; Nurramadhani A. Sida; Dian Munasari Solo; Fadhliah Malik; Irvan Irvan; Ari Sartinah; Ocha Olyvia; Aisah Fitriani Aksan
BESIRU : Jurnal Pengabdian Masyarakat Vol. 3 No. 4 (2026): BESIRU : Jurnal Pengabdian Masyarakat, April 2026
Publisher : Lembaga Pendidikan dan Penelitian Manggala Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62335/besiru.v3i4.2514

Abstract

Adolescence is a vulnerable period for risky behaviors such as smoking, vaping, alcohol consumption, and unsafe social relationships. Limited health literacy often causes adolescents to perceive these behaviors as normal. This community service program aimed to improve the knowledge and awareness of students at SMA Negeri 1 Sawa regarding the dangers of smoking, vaping, alcohol consumption, and the risks of unsafe social behavior and HIV/AIDS. The activity was conducted on January 2026, at SMA Negeri 1 Sawa, Konawe Utara Regency, involving 40 twelfth-grade students. The methods used included interactive counseling, discussion, question-and-answer sessions, educational games, and simple demonstrations. The results showed an increase in students’ understanding of the dangers of smoking and vaping, the negative effects of alcohol consumption, and the risks associated with unsafe social behavior. Students began to understand that vaping is not a safe alternative to smoking and that risky behaviors may affect their reproductive health and future. The high level of student participation during the discussion indicated that an interactive approach is effective for adolescent health education.
Evaluation of Service Quality on Patient Satisfaction at the Hialu Community Health Center in North Konawe Regency Using an Integration of the Servqual and Quality Function Deployment (QFD) Models Elza Apriliyanti; Adryan Fristiohady; Muhammad Arba; Ruslin Ruslin; Wahyuni Wahyuni; Nur Illiyin Akib
Indonesian Journal of Global Health Research Vol. 8 No. 4 (2026): Indonesian Journal of Global Health Research
Publisher : GLOBAL HEALTH SCIENCE GROUP

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37287/ijghr.v8i4.1527

Abstract

On the front lines of primary health care in Indonesia, especially in rural areas and geographical conditions that pose challenges (North Konawe). Growing public expectations require the ongoing monitoring of service quality to provide assurance that patients are satisfied with their care. This study aims to evaluate service quality and determine priority improvement strategies in inpatient health centers using an integrated SERVQUAL and Quality Function Deployment (QFD) approach. This study used a quantitative descriptive-analytical design conducted at the Hialu Inpatient Health Center, North Konawe Regency. The data was collected using a SERVQUAL-based structured questionnaire that assessed the patients' expectations and perceptions about five service quality dimensions: tangible, reliability, responsiveness, assurance, and empathy. The questionnaire included 24 statements items value evaluated by the five-step Likert scale. The research participants were outpatients and inpatients, patients or their guardians who received services based on purposive sampling techniques. There were 97 respondents in the sample. The SERVQUAL method was used to analyze the data, which calculated the difference between patients' perception and expectations. Subsequently, the attributes with negative gap values were considered as voice of customer that was to be arranged in a QFD analysis, whereby HOQ would exhibit the priorities for improvement of service quality. Eight service indicators possessed negative gap values in the dimensions of tangibles, reliability, responsiveness and assurance. There was no negative gap to the empathy dimension, suggesting that we met patient expectations around empathy. Based on a QFD analysis, the facility's structure enhancements, staff responsiveness improvement and service procedures optimization were found the key technical priorities. SERVQUAL and QFD together provide an effective tool in identifying service quality gaps as well as prioritizing improvements at the Inpatient Community Health Center. These technical priorities are expected to enhance services provision and patients satisfaction.
Service Quality and Patient Satisfaction Assessment Using Servqual and ZoT Models Shienny Kuncoro; Wahyuni Wahyuni; Adryan Fristiohady; Muhammad Arba; Suryani Suryani; Nur Illiyyin Akib
Indonesian Journal of Global Health Research Vol. 8 No. 4 (2026): Indonesian Journal of Global Health Research
Publisher : GLOBAL HEALTH SCIENCE GROUP

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37287/ijghr.v8i4.1619

Abstract

Healthcare service quality is a critical determinant of patient satisfaction, particularly in primary healthcare settings such as Puuwatu Primary Healthcare Center, which continues to receive complaints regarding service timeliness, staff courtesy, and physical facilities. Objective: This study aimed to assess service quality at Puuwatu Primary Healthcare Center and to identify service dimensions requiring improvement using the SERVQUAL and Zone of Tolerance (ZoT) models. Method: This descriptive quantitative study involved 100 outpatients selected using the Slovin formula. Data were collected through a structured questionnaire comprising 29 SERVQUAL indicators and were analyzed using gap (GAP) scores, Mean Service Adequacy (MSA), Mean Service Superiority (MSS), and ZoT analysis. Result: The findings revealed negative GAP scores across all service dimensions, indicating that the services provided did not meet patient expectations. ZoT analysis demonstrated that only the assurance dimension achieved a positive score, while responsiveness, empathy, and reliability remained within the tolerance zone but below expected standards. The tangible dimension exhibited the highest level of dissatisfaction. Conclusion: Service quality improvement efforts should prioritize upgrading physical facilities and strengthening service consistency and responsiveness to enhance overall patient satisfaction.
Co-Authors ,, Suryani Aisah Fitriani Aksan Al Indra Jaya Tamsa Alvin Mahendra Salim Andry Nur Hidayat Andry Nur-Hidayat Anwar, Irvan Arfan Arfan Ari Sartinah Arni Asmarani Salda Arry Yanuar Asmiyenti Djaliasrin Djalil Asniar Pascayantri Aspadiah, Vica Asriullah Jabbar Astrid Indalifiany Chun Wu Cici Pulcerima Daryono Hadi Tjahjono Dian Munasari Solo Dylan James Brunt Eka Safitri Elza Apriliyanti Fadhliah Malik Fadhliyah Malik Fitrawan, La Ode Muhammad Fitri Shafariyah Fitri Syahriani Djalil Friesca Dwi Cahyani Fristiohady, Adryan Gilbert Fleischer Hasnawati Hasnawati IDA USMAN Irvan Irvan Kadek Ayu Meithasari Loly Subhiaty Idrus Maulidiyah Maulidiyah Messi Leonita Mubarak Mubarak Muhammad Ilyas Y Muhammad Sulaiman Zubair Nadhifatul Aslikah NASRUDIN Nasrudin Nasrudin Nita Trinovitasari Nur Arsianti Azizah Nur Illiyin Akib Nur Illiyyin Akib Nur Islami Irwan Nurramadhani A. Sida Nursan Nursan Ocha Olyvia RAHMAT MULIADI, RAHMAT Rani Rahmah Rifa'atul Mahmudah Rifa'atul Mahmudah Riki Andriansyah Riski RITA Ruslin Ruslin Ruslin Ruslin Saipul Maulana Sanang Nur Safitri Setyanto Tri Wahyudi Shienny Kuncoro Sitti Hadijah Sri Astuti Handayani Syariful Anam Wa Ode Mulyana Wa Ode Nuryani Wa Ode Sitti Zubaydah Wahyuni Wahyuni Yayat Jatnika