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All Journal JIM UPB (Jurnal Ilmiah Manajemen Universitas Putera Batam) REKAMAN (Jurnal Riset Ekonomi Bidang Akuntansi dan Manajemen) Primanomics : Jurnal Ekonomi & Bisnis SEIKO : Journal of Management & Business PROSIDING SEMINAR NASIONAL PROGRAM PASCASARJANA NUSANTARA : Jurnal Ilmu Pengetahuan Sosial Jesya (Jurnal Ekonomi dan Ekonomi Syariah) YUME : Journal of Management eCo-Buss Jurnal Ekuivalensi Management Studies and Entrepreneurship Journal (MSEJ) JURNAL ILMIAH SIMANTEK JURNAL ILMIAH KOHESI Akrab Juara : Jurnal Ilmu-ilmu Sosial Jurnal Cafetaria STUDI PELAKSANAAN SELFMEDICATION PADA PENDERITA DIARE BERDASARKAN TINGKAT PENGETAHUAN MASYARAKAT PESISIR KECAMATAN SOROPIA KABUPATEN KONAWE Jurnal Disrupsi Bisnis Dynamic Management Journal Jurnal Pengabdian Masyarakat (ABDIRA) Jurnal Ekonomi Jurnal Ekonomi dan Manajemen Indonesia Arus Jurnal Sosial dan Humaniora Jurnal Puan Indonesia AKADEMIK: Jurnal Mahasiswa Ekonomi & Bisnis Jurnal Bisnis, Manajemen, dan Akuntansi Postgraduate Management Journal Journal of Data Science Theory and Application Riwayat: Educational Journal of History and Humanities Jurnal Pengabdian Barelang Jurnal Sistem Informasi dan Manajemen Jurnal Penelitian Pendidikan Indonesia Jurnal Ilmu Multidisiplin Jurnal Pengabdian Kepada Masyarakat SCIENTIA JOURNAL : Jurnal Ilmiah Mahasiswa Prosiding Seminar Nasional Ilmu Sosial dan Teknologi (SNISTEK)
Wasiman, Wasiman
UNIVERSITAS PUTERA BATAM
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PENGARUH PROMOSI DAN KUALITAS PELAYANAN TERHADAP KEPUASAN KONSUMEN PT. DAVINDO ANUGERAH SEMESTA SELLY SEPTIANA; WASIMAN .
JURNAL ILMIAH KOHESI Vol 4 No 3 (2020): JURNAL ILMIAH KOHESI
Publisher : LP2MTBM MAKARIOZ

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

The development of communication technology in Indonesia is increasingly sophisticated in the lives of people who use itand cannot be avoided. By paying attention to the promotions given to customers and the good quality of service provided bythe company to consumers so as to create customer satisfaction. This study aims to determine the effect of promotion oncustomer satisfaction, the effect of service quality on customer satisfaction and the effect of promotion and service quality oncustomer satisfaction and the object of research is PT Davindo Anugerah Semesta Testing is done using classicalassumption tests, influence tests and partial hypothesis testing with t test and simultaneously with the f test. The results ofthe research stated that partially the promotion had a significant effect on customer satisfaction and the quality of service hada significant effect on customer satisfaction and simultaneously promotion and service quality together had a significanteffect on customer satisfaction of PT Davindo Anugerah Semesta products.
Pembinaan Manajemen Investasi dan Analisa Laporan Keuangan Pada Sekolah Menengah Kejuruan (SMK) Multi High School Batam Wasiman Wasiman
Jurnal Pengabdian Masyarakat (abdira) Vol 2, No 2 (2022): Abdira, April
Publisher : Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/abdira.v2i2.131

Abstract

The implementation of the service was carried out at the Multi High School Batam Vocational High School (SMK). The purpose of this service is to provide teachers and students with an understanding of investment management and provide an understanding of how to make an analysis of financial statements so that students and teachers understand how to choose profitable investments. The method used in our service is to make presentations to students for 30 minutes and about 1 hour later, it provides the practice of analyzing financial reports and types of profitable investments to students while still providing assistance. The results of community service are Increasing students' and teachers' understanding of investment management and choosing profitable investments. Increase understanding to students and teachers about making correct financial reports in analyzing reports which in the end the report can provide correct and profitable investment choices.
Peran Teknologi Informasi dan Sistem Operasional Bank Syariah pada SMK Hang Nadim Batam Wasiman Wasiman
Jurnal Pengabdian Masyarakat (abdira) Vol 1, No 2 (2021): Abdira, Oktober
Publisher : Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/abdira.v1i2.18

Abstract

Community service is one form of the Tri Dharma of Higher Education that must be carried out by lecturers as a form of implementing knowledge possessed by schools, institutions or the surrounding community. The purpose of this community service is to provide an understanding of the information technology education process and provide an understanding of the operating system of Islamic banks. The method used in the service is the method of presentation and discussion of students at SMK Hang Nadim Batam. There are several majors at Hang Nadim Vocational School in Batam, such as the Department of Accounting, Light Vehicle Engineering, Electronics and Computers. The results of the service carried out are Increasing students' understanding of basic information technology and being able to use the technology; Students can distinguish the roles and functions of Islamic banks and conventional banks so that they can choose to use bank products and services in saving and investing or invest.
PEMBINAAN TEKNOLOGI INFORMASI DAN SISTEM OPERASIONAL BANK SYARIAH Koko Handoko; Wasiman Wasiman; Pastima Simanjuntak
PUAN INDONESIA Vol. 3 No. 2 (2022): Jurnal Puan Indonesia Vol 3 No 2 Januari 2022
Publisher : ASOSIASI IDEBAHASA KEPRI

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (260.533 KB) | DOI: 10.37296/jpi.v3i2.73

Abstract

Information technology is a knowledge that is always evolving from tools or communication which is a delivery of information through rapid communications, which relates to information problems in terms of all aspects ranging from data collection, data storage, data processing from information to the process of delivering information to people who need it. The purpose of fostering information technology and healthy internet use is an educational process by providing sufficient understanding of the current latest technology and being educated with the Islamic bank operating system, the owner of the fund invests his money so he can earn interest from the bank. If the profit sharing from the customer's funds is then distributed to those in need (eg venture capital), with a profit sharing agreement according to the agreement. Guidance on the Development of Information Technology and Bank Sariah Operational Systems at the Vocational High School Nang Nadim Batam to find out how to use good information technology and know the operating system of the Sariah bank. With this coaching, it is hoped that students will be helped in understanding the service that was carried out on January 15 and 16, 2019 at SMK Hang Nadim Batu Aji, Batam City.
PENGARUH KOMPETENSI, MOTIVASI DAN KOMUNIKASI TERHADAP KINERJA KARYAWAN PADA RUMAH SAKIT SWASTA DI KOTA BATAM Wasiman
JURNAL CAFETARIA Vol 2 No 2 (2021): JURNAL CAFETARIA
Publisher : Program Studi Akuntansi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51742/akuntansi.v2i2.355

Abstract

This study aims to see the influence of competence, motivation and communication on employee performance at private hospitals in Batam City. The study used a questionnaire distributed to employees of private hospitals in Batam City with a questionnaire of 250 respondents. This study uses an individual level analysis. The research object is employees of private hospitals in Batam City. This study uses multiple linear regression tests which include validity, reliability, normality, and r square tests. The results show that based on the results of the validity test, it shows that all the research indicators show the validity results, which means that it can show to the next stage, and also the reliability test results conclude that all the data collected and processed are reliable. The coefficient of determination (R2) is 0.840, which means that the performance variable can serve the leadership style, motivation and communication variables by 84%, while the remaining is 16%. % evidence by factors not present in this study.
EFFECT OF SERVICE QUALITY, PRICE AND PROMOTION ON CUSTOMER LOYALTY IN PT. GREAT SEASONS BATAM Wasiman; Mauli Siagian
JIM UPB (Jurnal Ilmiah Manajemen Universitas Putera Batam) Vol 10 No 1 (2022): Volume 10 Nomor 1 2022
Publisher : Universitas Putera Batam

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33884/jimupb.v10i1.879

Abstract

Batam as a region with brand a very well-knownthat is due to the geographic location close to Singapore to make Batam into the area local and foreign tourist destinations. Along with these developments, there are many service companies in Batam City. PT. Great Seasons Batam is one of the companies in the field ofservices travel which is located at Ruko Fanido Blok O No 15 Tanjung Uncang Batam. The purpose of this study was to determine the effect of service quality, to determine the price and promotion carried out by PT. Great Seasons. The problems that occur in PT. Great Seasons is that the quality of service is still not good and there are still many complaints felt by customers, not only that, other problems are that prices are still high and promotions are minimal. The method used is by distributing questionnaires to customers of PT. Greats Seasons in Batam. The number of respondents was 133 respondents. The results of the study show that 1) service quality has a significant effect on customer loyalty. 2) Price has an effect on customer loyalty and promotion has no effect on customer loyalty. F test results showed that the variables of service quality (X1) Price (X2) and Promotion (X3) influence on Customer Loyalty PT. Great Seasons in Batam. R Square Test Results showed that the variables of servicequality, price and promotion can be explained by 85% while 15% is determined by other variables outside the research conducted
Pengaruh Harga, Promosi Dan Kualitas Pelayanan Terhadap Kepuasan Pelanggan Pada Alfamart Tiban Tiga Sekupang Kota Batam Wasiman Wasiman; Recit Pernanda
JURNAL EKUIVALENSI Vol. 5 No. 2 (2019): JURNAL EKUIVALENSI
Publisher : LPPM dan Fakultas Ekonomi dan Bisnis Universitas Kahuripan Kediri

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (774.973 KB)

Abstract

Abstrak Pertumbuhan ekonomi di Kota Batam dalam tahun 2017 sampai dengan semester pertama 2018 masih mengalami tren pertumbuhan yang belum sesuai. Alfamart sebagai salah satu perususahaan yang bergerak dibidang ritel yang ada di Kota Batam dan khususnya daerah Tiban tiga Sekupang Batam selalu berusaha menggunakan strategi dengan 4 P (Produk, Price, Place, dan Promotion). Tujuan penelitian ini adalah untuk mengeahui pengaruh harga, promosi dan kualitas pelayanan terhadap kepuasan pelangggan Alfamart Tiban Tiga Sekupang Batam. Penelitian ini menggunakan pelanggan sebagai responden untuk penelitian dengan jumlah responden sebanyak 119 responden. Metode yang digunakan dalam penelitian ini adalah dengan cara membagikan kuesioner kepada pelanggan Alfamart Tiban Tiga Sekupang Batam. Hasil Uji Validitas disimpulkan bahwa semua variabel dinyatakan valid dan juga uji reliabilitas disimpulkan bahwa semua variabel reliabel dengan nilai diatas 0.6. Berdasarkan nilai Adjsuted R Square sebesar 0,577 atau sebesar 57.7%%. Hal ini berarti variabel kepuasan pelanggan dapat dijelaskan oleh variabel kualitas pelayanan, variabel harga dan variabel promosi sebesar 57.7%, sedangkan sisanya sebesar 42.3% dipengaruhi oleh faktor lain yang tidak disertakan dalam penelitian ini Kata Kunci: Harga, Promosi, kualitas Layanan dan Kepuasan Pelanggan Abstract The economic growth in Batam City in 2017 until the first semester of 2018 is still experiencing a growth trend that is not yet appropriate. Alfamart as one of the companies engaged in retail in Batam City and especially in the Tiban area, three Sekupang Batam always try to use a strategy with 4 P (Product, Price, Place, and Promotion). The purpose of this study was to determine the effect of price, promotion and service quality on customer satisfaction of Alfamart Tiban Tiga Sekupang Batam. This study uses customers as respondents for research with 119 respondents. The method used in this research is by distributing questionnaires to Alfamart Tiban Tiga Sekupang Batam customers. The validity test results concluded that all variables were declared valid and also the reliability test concluded that all the variables were reliable with values ​​above 0.6. Based on the value of Adjsuted R Square of 0.577 or of 57.7 %%. This means that customer satisfaction can be explained by service quality, price and promotion variables by 57.7%, while the remaining 42.3% is influenced by other factors not included in this study. Keywords:Price, Promotion, qualty Of Service To Customer Satisfaction
Upaya Membangun Kepuasan Pelanggan Dengan Layanan, Lokasi Dan Fasilitas Ahmad Fadli; Debora Tambunan; Roni Juliansyah; Wasiman Wasiman; Zakia Fadila
JURNAL EKUIVALENSI Vol. 7 No. 1 (2021): JURNAL EKUIVALENSI
Publisher : LPPM dan Fakultas Ekonomi dan Bisnis Universitas Kahuripan Kediri

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51158/ekuivalensi.v7i1.482

Abstract

Tujuan dalam penelitian ini untuk mengetahui pengaruh layanan, lokasi dan fasilitas terhadap kepuasan pelanggan pada PT. Rekso National Food. Metode dalam penelitian ini yaitu kuantitatif. Populasi dalam penelitian yaitu karyawan PT. Rekso National Food yang berjumlah 87 responden sedangkan teknik penentuan dengan accidental sampling. Adapun sumber data dalam penelitian ini dari data primer dan data sekunder. Sedangkan teknik analisa data yang digunakan yaitu analisis regresi linier berganda. Hasil uji (t) atau uji parsial menunjukkan bahwa layanan berpengaruh positif dan signifikan terhadap kepuasan pelanggan dan variabel lokasi juga berpengaruh positif dan signifikan terhadap kepuasan pelanggan serta variabel fasilitas juga berpengaruh positif dan signifikan terhadap kepuasan pelanggan. Kemudian secara simultan layanan, lokasi dan fasilitas berpengaruh positif dan signifikan terhadap kepuasan pelanggan pada PT. Rekso National Food. Keywords: Tujuan dalam penelitian ini untuk mengetahui pengaruh layanan, lokasi dan fasilitas terhadap kepuasan pelanggan pada PT. Rekso National Food. Metode dalam penelitian ini yaitu kuantitatif. Populasi dalam penelitian yaitu karyawan PT. Rekso National Food yang berjumlah 87 responden sedangkan teknik penentuan dengan accidental sampling. Adapun sumber data dalam penelitian ini dari data primer dan data sekunder. Sedangkan teknik analisa data yang digunakan yaitu analisis regresi linier berganda. Hasil uji (t) atau uji parsial menunjukkan bahwa layanan berpengaruh positif dan signifikan terhadap kepuasan pelanggan dan variabel lokasi juga berpengaruh positif dan signifikan terhadap kepuasan pelanggan serta variabel fasilitas juga berpengaruh positif dan signifikan terhadap kepuasan pelanggan. Kemudian secara simultan layanan, lokasi dan fasilitas berpengaruh positif dan signifikan terhadap kepuasan pelanggan pada PT. Rekso National Food. Keywords: Layanan, Lokasi, Fasilitas, Kepuasan Lokasi, Fasilitas, Kepuasan
Pengaruh Motivasi, Kompetensi, Dan Lingkungan Kerja Terhadap Kinerja Karyawan Pada PT Sindo Megah Lestari Erna Noferianti; Wasiman Wasiman
eCo-Buss Vol. 5 No. 2 (2022): eCo-Buss
Publisher : Komunitas Dosen Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32877/eb.v5i2.475

Abstract

Human Resources are an important component in deciding whether an association is healthy. Increasing human resources that are organized and insightful is an absolute necessity, especially for the fate of the community. In these ecological conditions, executives are needed to push for better approaches to keep workers highly usable and grow their potential to provide top-level input to associations. HR problems which are actually only internal problems of an organization do have a close relationship with the wider area as public assistance as predicted by execution workers. That studies aims to determined the effects of motivations, competences, and work environments on employee performances at PT Sindo Megah Lestari. That researches designed using researches design and quantitative research methods. The result of this studies indicated that motivation (X1), competence (X2), and work environment (X3) partially and simultaneously have a significants effects on employee performance (Y). The result of the coefficient of determinations test showed that motivation (X1), competence (X2), and work environment (X3) partially and simultaneously have a significants effects on employee performance (Y) by 61 percents, while the rest is influence by other variable not examine in that study.
Peran Tenaga Pendidik Dalam Mengembangkan Pola Belajar Siswa di SMK Tunas Berkarya Batam Wasiman Wasiman
Jurnal Pengabdian Masyarakat (ABDIRA) Vol 2, No 4 (2022): Abdira, Oktober
Publisher : Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/abdira.v2i4.218

Abstract

The era of globalization demands the role of teachers to adapt to the challenges that are not easy in teaching and fostering students who are their duties and responsibilities as educators. Tri Dharma of Higher Education as a guide for lecturers in carrying out their duties as educators. Community service, on this occasion carried out at SMK Tunas Muda Berkarya Batu Aji Batam. The purpose of service is to conduct training for Educators in Developing Effective Learning Patterns for students. The method we use is to give presentations and discussions for 1 hour and 30 minutes to educators and students so that we get input on appropriate learning for students and efficient methods in implementing learning to students. The results of the service concluded that the increasing understanding of teachers about effective learning patterns applied to students by combining offline and online learning and hubryd learning learning so that students become many alternative learning options that are not boring.
Co-Authors A.A. Ketut Agung Cahyawan W Agustina Ahmad Fadli Aisyah, Assalamah Amelia, Wulan Anugrah, Fernando Apriani, Ai Arni Yati Anabokay Asman Abnur, Asman Baru Harahap Binton, Binton Celsyanes Cornelya Chang, Dennis Christian Lumban Tobing, Vargo CICI PERMATA SARI David Humala Sitorus Debora Tambunan Dendi Thomas DESSY . dompak, timbul Eky Priyono Erna Noferianti Erni Ratika Sari Br Pakpahan Erni Yanti Natalia evyanto, winda Fathin, Lina Nur Fernanda, Muhammad Fernando, Kelvin Fifi, Fifi Fina, Syahrinda Fitriani Harmita Mukhtar Frangky Silitonga Friendy, Friendy Handoko, Koko HARYANTO . Hellen, Hellen Hendeka Putra Ida Ayu Putu Sri Widnyani Iwan Bipianto Jeli Juliansyah, Roni Juyana Juyana Kellin Kervin Kervin kurnia hardi, mardilla dwi Malau, Bergiat MAULI SIAGIAN Mayesti Mayesti Melianti, Silvia Messy Juliaya Saputri NANDA HARRY MARDIKA Nurrokhmah, Tiama Aulia Nyoman Budhiartha, I Polamolo, Rivaldo Antoni Pramita Studiviany Soemadijo Rahmat Rahmat Realize, Realize Recit Pernanda Rezude Nurita Putri, Yuni Riki Syahyudi Roja Mazalifah Ronald Wangdra rusmitha, rusmitha Samosir, Erina Safitri Santi Saputra, Asron Saputra, Irvan Maulana SELLY SEPTIANA Shelly, Shelly Siagian, Mauli Siagian, Mauli Siallagan, Dwi Natalia Angela Sigalingging, Kesya Agrariani Simanjuntak, Pastima Simanjuntak, Yuni Sinaga, Ledyana Nitami Sipahutar, Lamtumiar Sitorus, David Humala Soemadijo, Pramita Studiviany Solly Aryza Stanley, Stanley Suci Melani, Suci Suhardi Suhardi Sulistyowati, Tussi Sunarto Wage Sutrisno, Hendy Suvianto Wangdra Syahril Effendi Syahrinda Fina Syaiful, Hendra Syaifullah Syaifullah Titik Purwati Ulva Marsiti Vanness Chuang Vendi Vermanto Vincent Vincent Vira Desnita wage, Sunarto Wahyuni Windasari Wangdra, Ronald Wangdra, Yvonne Wibowo, Agung Edy Winnie Frisia Wulandari, Sonya Yuni Rezude Nurita Putri Yvonne Wangdra ZAKIA FADILA Zakrimal Zakrimal