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All Journal Dia: Jurnal Administrasi Publik Syntax Literate: Jurnal Ilmiah Indonesia Dinamika : Jurnal Ilmiah Ilmu Administrasi Negara JAKP (Jurnal Administrasi dan Kebijakan Publik) Jurnal Inovasi Ilmu Sosial dan Politik Restorica: Jurnal Ilmiah Ilmu Administrasi Negara dan Ilmu Komunikasi Societas : Jurnal Ilmu Administrasi dan Sosial Perspektif Komunikasi; Jurnal Ilmu Komunikasi dan Komunikasi Bisnis Jurnal Pemerintahan dan Politik JIIP (Jurnal Ilmiah Ilmu Pendidikan) Jurnal Syntax Imperatif : Jurnal Ilmu Sosial dan Pendidikan Indonesian Journal of Social Research (IJSR) Jurnal Instruktional Jurnal Administrasi Pemerintahan Desa Jurnal Iso Prosiding Konferensi Nasional PKM-CSR Kajian Ilmu Sosial PUBLICUS: JURNAL ADMINISTRASI PUBLIK Causa: Jurnal Hukum dan Kewarganegaraan HUMANUS : Jurnal Sosiohumaniora Nusantara Ekossistem
SATISPI, EVI
Unknown Affiliation
Religion Humanities Control & Systems Engineering Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Environmental Science Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Mathematics Nursing Public Health Social Sciences Other

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The Performance Of Legislative Secretariat Services: Perspective Of The New Public Service Rasyid, Abdul; Albarbassy, Ma’mun Murod; Satispi, Evi; Samudra, Azhari Aziz
Jurnal Administrasi dan Kebijakan Publik Vol. 7 No. 2 (2022): Oktober
Publisher : Laboratorium Administrasi Publik FISIP Universitas Andalas

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25077/jakp.7.2.145-159.2022

Abstract

The Regional People's Representative Council (DPRD) is part of the local government in a decentralized system. The responsibilities of the DPRD include three main things: development supervision, budgeting, and legislation. All three functions are carried out within the framework of community representation. The implementation of these three functions is supported by the DPRD secretariat device, whose duties/functions and authorities have been regulated in Government Regulation Number 18/2016 concerning Regional Devices. The duties and responsibility of the DPRD secretariat are to provide services to members of the DPRD. This study aims to analyze the quality of services from a new public service (NPS) perspective. For this reason, the study develops ten new public service indicators. The sampling technique was carried out using purposive/judgment sampling. Purposive/judgment sampling is a technique based on the researcher's consideration of several suitable characteristics relating to the sample members needed to answer the research objectives. All indicators are tested using Importance Performance Analysis, one of the statistical techniques to test the degree of importance of an aspect. To answer the formulation of the problem, this study provided a questionnaire (Likert scale) to fifty DPRD members. As a result, out of the ten NPS indicators, the courtesy indicator is included as the top priority that the DPRD secretariat of the Tangerang Selatan Municipality must complete. In addition, tangible indicators, competence, communication, and customer understanding are included in the low priority. Further elaboration of these results is presented in this paper
Analisi Regulatory Impact Assesment (RIA) untuk Mengevaluasi Kebijakan Penanganan Pandemi Covid-19 di Kota Tanggerang Selatan Chairuddin, Shinta Wahyuni; Satispi, Evi
Jurnal Administrasi dan Kebijakan Publik Vol. 8 No. 1 (2023): April
Publisher : Laboratorium Administrasi Publik FISIP Universitas Andalas

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25077/jakp.8.1.45-60.2023

Abstract

Efforts that must be made by the regional government in tackling or breaking the chain of the Covid-19 pandemic are issuing regulations governing community activities and actions that need to be taken by the regional government. This effort has been made by the City Government of South Tangerang by issuing Mayor Regulation no. 13 of 2020 concerning Implementation of Large-Scale Social Restrictions in the Context of Handling Corona Virus Disease 2019. The purpose of this research is to evaluate the Regulation of Mayor using a qualitative descriptive method with a normative legal study approach using Regulatory Impact Analysis (RIA). The results of the study concluded that it was necessary to revise the Regulation of Mayor, especially on the points: social organization activities, the obligation of workplace leaders to ensure that employees do not have co-morbidities, the obligation to provide temperature test kits, regulation of worship activities, explanations about public facilities, the obligation to use masks, community rights, provision of incentives and vaccines, and criteria for administrative sanctions.
ANALISIS KUALITAS PELAYANAN CEK FISIK REGISTRASI DAN IDENTIFIKASI KENDARAAN BERMOTOR DI SAMSAT KOTA PALANGKA RAYA: ANALISIS KUALITAS PELAYANAN CEK FISIK REGISTRASI DAN IDENTIFIKASI KENDARAAN BERMOTOR DI SAMSAT KOTA PALANGKA RAYA Subariyanto, Subariyanto; Satispi, Evi; Taufiqurahman, Taufiqurahman
Restorica: Jurnal Ilmiah Ilmu Administrasi Negara dan Ilmu Komunikasi Vol. 11 No. 1 (2025): Restorica: Jurnal Ilmiah Ilmu Administrasi Negara dan Ilmu Komunikasi
Publisher : Institute for Research and Community Services Universitas Muhammadiyah Palangkaraya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33084/restorica.v11i1.9648

Abstract

Pergeseran atau perubahan paradigma penyelenggaraan pemerintahan dari reinventing Goverment (kewirausahaan birokrasi), good governance (kepemerintahan yang baik), new public service (pelayanan baru publik) merupakan pergeseran jati diri pemerintah modern untuk memenuhi tuntutan keinginan dan kebutuhan publik menjadi murah, tepat waktu, puas dan bahagia lahir dan bathin. Salah satu aspek yang penting untuk diatur dalam penyelenggaraan pelayanan publik adalah standar pelayanan (Heffy, 2009). Pelayanan publik (public service) adalah suatu pelayanan atau pemberian terhadap masyarakat yang berupa penggunaan fasilitas-fasilitas umum, baik jasa maupun non jasa yang dilakukan oleh organisasi publik dalam hal ini adalah suatu pemerintahan (Rohman, 2008). Efektivitas kebijakan publik akan terukur dari seberapa besar kebijakan tersebut dapat direalisasikan dan memberi solusi terhadap berbagai masalah publik yang sedang terjadi. Hal ini berarti bahwa pelayanan publik merupakan tindak lanjut dari penerapan kebijakan yang langsung bersentuhan dengan masalah dan kepentingan masyarakat (Rusli, 2013).
IMPLEMENTATION OF REGIONAL REGULATION POLICIES IN HANDLING FLOOD DISASTERS IN SOUTH TANGERANG CITY (Case Study: Communication, Human Resources, Disposition and Bureaucratic Structure) Taslim, Muhamad; Satispi, Evi; Harmonis, Fal
EKOSSISTEM : Islamic Economics, Banking, Law, System Vol. 2 No. 2 (2025): Ekossistem Vol 2 Number 2 Agustus (2025)
Publisher : EKOSSISTEM : Islamic Economics, Banking, Law, System

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

The research method used is a qualitative approach with a case study design. Data was collected through in-depth interviews with local government officials, analysis of policy documents, and field observations in flood- prone locations. This approach allows researchers to gain a deeper understanding of the dynamics that occur in the handling of flood disasters.
Co-Authors Abdul Rahman Abdul Rasyid Abdur Rahim, Abdur Agus Suradika Agusinta, Lira Albarbassy, Ma’mun Murod Alpy, Math Andiani, Devia ANDRIANSYAH Andriansyah Andriansyah Andriyansyah, Andriyansyah Anggraini, Dewi Ratih Apriansyah, Joli Asep Setiawan Azhari Aziz Samudra Bafagih, Mohammad Ridha chairuddin, Shinta Wahyuni Dida Nurhaida Endang Sulastri Fahlevi, Rizal Habibi, Fikri Harmonis Hermansyah, Andi Iskandar Iskandar Izzatusholekha JUMARTO Maulana, Akhmad Taufan Melati, Vinca Muhammad Syafii Muksin, Zainal Nani Nurani Muksin Noer, Khaerul Umam Novianita Rulandari Oktariani, Andina Pranpantja, Yuda Ramadhan, Uno Rita Rahmawati Rokaiyah, Rokaiyah Sadar Salam, Rahmat Selvira, Rizka Setiadin, Setiadin Sri Yunanto Subariyanto, Subariyanto Taslim, Muhamad Taufiqurahman, Taufiqurahman TAUFIQUROKHMAN, TAUFIQUROKHMAN Tria Patrianti Tuti, Retnowati WD. WD Tuti, Retnowati Widiastuti, Nany