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All Journal Dia: Jurnal Administrasi Publik SOSIOHUMANIORA: Jurnal Ilmiah Ilmu Sosial dan Humaniora Syntax Literate: Jurnal Ilmiah Indonesia Dinamika : Jurnal Ilmiah Ilmu Administrasi Negara JAKP (Jurnal Administrasi dan Kebijakan Publik) Jurnal Inovasi Ilmu Sosial dan Politik Restorica: Jurnal Ilmiah Ilmu Administrasi Negara dan Ilmu Komunikasi Societas : Jurnal Ilmu Administrasi dan Sosial Pena Justisia: Media Komunikasi dan Kajian Hukum Perspektif Komunikasi; Jurnal Ilmu Komunikasi dan Komunikasi Bisnis Jurnal Pemerintahan dan Politik JIIP (Jurnal Ilmiah Ilmu Pendidikan) Jurnal Syntax Imperatif : Jurnal Ilmu Sosial dan Pendidikan Indonesian Journal of Social Research (IJSR) Jurnal Cahaya Mandalika International Journal of Social Service and Research Moestopo International Review on Social, Humanities, and Sciences (MIRSHuS) Jurnal Instruktional Jurnal Administrasi Pemerintahan Desa Jurnal Iso Prosiding Konferensi Nasional PKM-CSR Journal of Social Science SWATANTRA Kajian Ilmu Sosial Riwayat: Educational Journal of History and Humanities PUBLICUS: JURNAL ADMINISTRASI PUBLIK Causa: Jurnal Hukum dan Kewarganegaraan HUMANUS : Jurnal Sosiohumaniora Nusantara SINTHOP: Media Kajian Pendidikan, Agama, Sosial dan Budaya Ekonomi Syariah, Perbankan, Hukum, dan Sistem IJSS: International Journal of Social
SATISPI, EVI
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The Performance Of Legislative Secretariat Services: Perspective Of The New Public Service Rasyid, Abdul; Albarbassy, Ma’mun Murod; Satispi, Evi; Samudra, Azhari Aziz
Jurnal Administrasi dan Kebijakan Publik Vol. 7 No. 2 (2022): Oktober
Publisher : Laboratorium Administrasi Publik FISIP Universitas Andalas

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25077/jakp.7.2.145-159.2022

Abstract

The Regional People's Representative Council (DPRD) is part of the local government in a decentralized system. The responsibilities of the DPRD include three main things: development supervision, budgeting, and legislation. All three functions are carried out within the framework of community representation. The implementation of these three functions is supported by the DPRD secretariat device, whose duties/functions and authorities have been regulated in Government Regulation Number 18/2016 concerning Regional Devices. The duties and responsibility of the DPRD secretariat are to provide services to members of the DPRD. This study aims to analyze the quality of services from a new public service (NPS) perspective. For this reason, the study develops ten new public service indicators. The sampling technique was carried out using purposive/judgment sampling. Purposive/judgment sampling is a technique based on the researcher's consideration of several suitable characteristics relating to the sample members needed to answer the research objectives. All indicators are tested using Importance Performance Analysis, one of the statistical techniques to test the degree of importance of an aspect. To answer the formulation of the problem, this study provided a questionnaire (Likert scale) to fifty DPRD members. As a result, out of the ten NPS indicators, the courtesy indicator is included as the top priority that the DPRD secretariat of the Tangerang Selatan Municipality must complete. In addition, tangible indicators, competence, communication, and customer understanding are included in the low priority. Further elaboration of these results is presented in this paper
Analisi Regulatory Impact Assesment (RIA) untuk Mengevaluasi Kebijakan Penanganan Pandemi Covid-19 di Kota Tanggerang Selatan Chairuddin, Shinta Wahyuni; Satispi, Evi
Jurnal Administrasi dan Kebijakan Publik Vol. 8 No. 1 (2023): April
Publisher : Laboratorium Administrasi Publik FISIP Universitas Andalas

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25077/jakp.8.1.45-60.2023

Abstract

Efforts that must be made by the regional government in tackling or breaking the chain of the Covid-19 pandemic are issuing regulations governing community activities and actions that need to be taken by the regional government. This effort has been made by the City Government of South Tangerang by issuing Mayor Regulation no. 13 of 2020 concerning Implementation of Large-Scale Social Restrictions in the Context of Handling Corona Virus Disease 2019. The purpose of this research is to evaluate the Regulation of Mayor using a qualitative descriptive method with a normative legal study approach using Regulatory Impact Analysis (RIA). The results of the study concluded that it was necessary to revise the Regulation of Mayor, especially on the points: social organization activities, the obligation of workplace leaders to ensure that employees do not have co-morbidities, the obligation to provide temperature test kits, regulation of worship activities, explanations about public facilities, the obligation to use masks, community rights, provision of incentives and vaccines, and criteria for administrative sanctions.
ANALISIS KUALITAS PELAYANAN CEK FISIK REGISTRASI DAN IDENTIFIKASI KENDARAAN BERMOTOR DI SAMSAT KOTA PALANGKA RAYA: ANALISIS KUALITAS PELAYANAN CEK FISIK REGISTRASI DAN IDENTIFIKASI KENDARAAN BERMOTOR DI SAMSAT KOTA PALANGKA RAYA Subariyanto, Subariyanto; Satispi, Evi; Taufiqurahman, Taufiqurahman
Restorica: Jurnal Ilmiah Ilmu Administrasi Negara dan Ilmu Komunikasi Vol. 11 No. 1 (2025): Restorica: Jurnal Ilmiah Ilmu Administrasi Negara dan Ilmu Komunikasi
Publisher : Institute for Research and Community Services Universitas Muhammadiyah Palangkaraya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33084/restorica.v11i1.9648

Abstract

Pergeseran atau perubahan paradigma penyelenggaraan pemerintahan dari reinventing Goverment (kewirausahaan birokrasi), good governance (kepemerintahan yang baik), new public service (pelayanan baru publik) merupakan pergeseran jati diri pemerintah modern untuk memenuhi tuntutan keinginan dan kebutuhan publik menjadi murah, tepat waktu, puas dan bahagia lahir dan bathin. Salah satu aspek yang penting untuk diatur dalam penyelenggaraan pelayanan publik adalah standar pelayanan (Heffy, 2009). Pelayanan publik (public service) adalah suatu pelayanan atau pemberian terhadap masyarakat yang berupa penggunaan fasilitas-fasilitas umum, baik jasa maupun non jasa yang dilakukan oleh organisasi publik dalam hal ini adalah suatu pemerintahan (Rohman, 2008). Efektivitas kebijakan publik akan terukur dari seberapa besar kebijakan tersebut dapat direalisasikan dan memberi solusi terhadap berbagai masalah publik yang sedang terjadi. Hal ini berarti bahwa pelayanan publik merupakan tindak lanjut dari penerapan kebijakan yang langsung bersentuhan dengan masalah dan kepentingan masyarakat (Rusli, 2013).
IMPLEMENTATION OF REGIONAL REGULATION POLICIES IN HANDLING FLOOD DISASTERS IN SOUTH TANGERANG CITY (Case Study: Communication, Human Resources, Disposition and Bureaucratic Structure) Taslim, Muhamad; Satispi, Evi; Harmonis, Fal
EKOSSISTEM : Islamic Economics, Banking, Law, System Vol. 3 No. 6 (2025): Ekossistem Vol 3 Number 6 Agustus-Maret (2025)
Publisher : EKOSSISTEM : Islamic Economics, Banking, Law, System

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.17605/r9j8d351

Abstract

The research method used is a qualitative approach with a case study design. Data was collected through in-depth interviews with local government officials, analysis of policy documents, and field observations in flood- prone locations. This approach allows researchers to gain a deeper understanding of the dynamics that occur in the handling of flood disasters.
URBAN FIRE DISASTER MITIGATION POLICY (Case Study of Fires in the City of Jakarta) Taufiqurokhman , Taufiqurokhman; Satispi, Evi; Trustisari, Hastin; Supangkat, Gatot
Jurnal Cahaya Mandalika ISSN 2721-4796 (online) Vol. 3 No. 3 (2022)
Publisher : Institut Penelitian Dan Pengambangan Mandalika Indonesia (IP2MI)

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

The Jakarta City (DKJ) area which is prone to fire is in the high category, where the biggest factor causing electrical short circuits is 90 percent. The research objective is to describe the fire disaster mitigation efforts carried out by the DKJ Fire and Rescue Service (Gulkarmat). The research uses qualitative descriptive methods. Key informant, Head of the DKJ Gulkarmat Service. Currently, a snowball search is being carried out for informants, namely the Head of the Fire Prevention Division of Gulkarmat DKJ. Data collection techniques include interviews, observations, and documentation studies with interactive model data analysis techniques. The research results show that fire disaster mitigation efforts carried out by the DKJ Fire and Rescue Service (Gulkarmat) have been carried out well, but need to be improved. Education and outreach is needed to the DKJ community regarding fire mitigation, with a massive outreach design and required education, outreach, supervision and evaluation.
The Role of Public Services in Improving Community Welfare and Reducing Stunting in East Lombok Sadimin, Sadimin; Mutiara, Herlina; Anggono, Ignatius Wahyu; Satispi, Evi; Sulastri, Endang
Riwayat: Educational Journal of History and Humanities Vol 8, No 2 (2025): April
Publisher : Universitas Syiah Kuala

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24815/jr.v8i2.44992

Abstract

Public service plays a crucial role in improving community welfare and addressing public health challenges, including stunting, particularly in developing regions such as East Lombok, Indonesia. This study aims to explore the contribution of public services in enhancing social well-being and reducing stunting rates through qualitative methods, specifically literature review and library research. By analyzing existing studies, government policies, and empirical reports, this research identifies key public service initiatives, including healthcare programs, nutritional support, education, and sanitation improvements, that directly impact community welfare and child growth. The findings indicate that effective public services, supported by strong governmental commitment and community participation, significantly contribute to reducing stunting prevalence. Furthermore, access to quality healthcare, maternal education, and social protection programs are essential in fostering sustainable development and improving overall public health. The study also highlights challenges such as inadequate infrastructure, limited funding, and bureaucratic inefficiencies that hinder optimal service delivery. Therefore, enhancing governance, increasing public awareness, and strengthening policy implementation are crucial to ensuring long-term success in stunting prevention and community welfare improvement. This research contributes to the existing literature by emphasizing the importance of integrated public services in achieving health and development goals. Future studies should focus on field-based evaluations and comparative analyses to further assess the effectiveness of public service interventions in various socio-economic contexts.
Implementasi Kebijakan Relokasi Warga di Kawasan Pembangunan Stadion Olah Raga Bertaraf Internasional Jakarta Supriyadi, Ahmad; Samudra, Azhari Aziz Samudra; Satispi, Evi; Salam, Rahmat; Izzatusholekha; Suradika, Agus
Syntax Literate Jurnal Ilmiah Indonesia
Publisher : Syntax Corporation

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36418/syntax-literate.v9i9.23753

Abstract

Penelitian ini bertujuan untuk menganalisis kebijakan relokasi warga di kawasan pembangunan Stadion Olahraga Bertaraf Internasional Jakarta. Metode penelitian yang digunakan dalam penelitian ini adalah penelitian kualitatif. Teknik analisis data menggunakan model Miles dan Huberman. Teori yang digunakan dalam penelitian ini adalah model implementasi kebijakan menurut Merilee S. Grindle yang menyatakan bahwa keberhasilan implementasi dipengaruhi oleh dua variabel besar, yakni isi kebijakan (content of policy) dan lingkungan implementasi (context of implementation). Hasil penelitian ini menunjukan bahwa implementasi kebijakan relokasi warga di kawasan pembangunan Stadion Olahraga Bertaraf Internasional Jakarta sudah berjalan sesuai dengan tujuan dan capaian kebijakan, dan indikator persuasif menjadi temuan tambahan di dalam variabel konteks lingkungan yang juga turut mempengaruhi keberhasilan implementasi kebijakan tersebut.
GOVERNANCE REFORM IN THE ERA OF DECENTRALISATION: A COMPARISON OF THE ROLES OF SMART GOVERNANCE, GOOD GOVERNANCE, AND HUMAN RESOURCE CAPACITY IN ADDRESSING CORRUPTION Aruni, Fidhia; Taufiqurokhman; Satispi, Evi; Andriansyah; Firmansyah, Yasef
Moestopo International Review on Social, Humanities, and Sciences Vol. 5 No. 2 (2025)
Publisher : Universitas prof. Dr. Moestopo (Beragama)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32509/mirshus.v5i2.139

Abstract

This study comprehensively examines governance reform in the era of decentralisation, focusing on comparing the roles of Smart Governance, Good Governance, and Human Resource (HR) capacity in corruption mitigation efforts. Using a literature review approach, this article analyses various concepts, theories, and empirical findings related to the implementation of these three pillars of governance in the context of dynamic decentralisation. The results of the study show that Good Governance provides an essential foundation of ethics, transparency, and accountability, forming a normative framework for clean governance. Meanwhile, Smart Governance complements this with technological innovation, big data utilisation, and digital solutions to improve the efficiency of public services, accelerate decision-making, and narrow the gap for corruption. Human resource capacity, in terms of technical and managerial competence as well as moral integrity, has proven to be a crucial factor in bridging governance principles with practical implementation in the field. This study concludes that a synergistic combination of Good Governance as a foundation, Smart Governance as an accelerator, and competent human resources as implementers, supported by strong regulations and active public participation, is key to creating a robust and effective governance system to address the challenges of corruption in the era of decentralisation. This research has important implications for the formulation of integrated anti-corruption policies and strategies at the local and national levels.
CRITICISM, INNOVATION, AND ADAPTATION OF GOVERNANCE: FROM CLASSIC TO NEW PUBLIC AND DIGITAL AMID GLOBAL CHALLENGES Syukri; Taufiqurokhman; Satispi, Evi; Andriansyah; Muhammad Gusti
Moestopo International Review on Social, Humanities, and Sciences Vol. 5 No. 2 (2025)
Publisher : Universitas prof. Dr. Moestopo (Beragama)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32509/mirshus.v5i2.140

Abstract

This study examines significant developments in the field of governance, tracing its transition from a classical paradigm dominated by hierarchical structures and rigid bureaucracy to a more dynamic and responsive model. Amidst the complexity of global challenges such as economic uncertainty, environmental crises, and technological disruptions, traditional governance approaches are often sharply criticized for their limitations in providing adaptive and sustainable solutions. This abstract analyzes how criticism of the classical model has become a catalyst for innovation, driving the adoption of New Public Governance (NPG), which emphasizes partnerships, multi-actor networks, and the creation of shared public value. In addition, this study explores the transformative role of Digital Governance in revolutionizing the way governments interact with citizens and provide services, increasing efficiency, transparency, and inclusion through the use of information and communication technology. With a focus on innovation and adaptation, this article aims to understand how governance systems strive to remain relevant and effective amid an ever-changing global landscape. This analysis not only highlights the historical and conceptual journey but also provides crucial insights into the need for a flexible, collaborative, and future-oriented governance framework to address the multidimensional challenges of the 21st century.
Baznas Reputation Management To Restore Public Trust : (A Case Study on McDonald’s Indonesia’s Donation for Palestine) Purwakananta, Mohamad Arifin; Patrianti, Tria; Satispi, Evi; Purnamasari, Oktaviana
International Journal of Social Sciences Vol. 1 No. 2 (2025): IJSS: International Journal of Social Sciences
Publisher : STEBIS Bina Mandiri

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51805/ijss.v1i2.420

Abstract

Reputation management is a crucial element in maintaining and restoring public trust in philanthropic organizations. This study aims to analyze the reputation management strategies implemented by the National Amil Zakat Agency (BAZNAS) in responding to controversies surrounding donations by McDonald’s Indonesia to Palestine. The research employs a qualitative method with a case study approach. Data were collected through in-depth interviews, document analysis, and participant observation, and analyzed using triangulation to ensure validity. The findings reveal that BAZNAS employed three primary strategies to restore public trust: (1) Transparent Communication, by providing clarifications through mass media and digital platforms to educate the public about the donation fund management mechanisms; (2) Strategic Collaboration, through partnerships with independent parties for audits and evaluations; and (3) Branding Enhancement, through campaigns emphasizing BAZNAS's commitment to humanitarian values and sustainability. These findings indicate that a holistic approach focusing on communication and strengthening institutional values can effectively mitigate negative impacts on an organization's reputation. This study contributes theoretically to the field of reputation management in philanthropic organizations and offers practical implications for similar institutions in addressing trust crises.
Co-Authors Abdul Rahman Abdul Rasyid Abdur Rahim, Abdur Agus Suradika Agusinta, Lira Ahmad Supriyadi Albarbassy, Ma’mun Murod Alpy, Math Andiani, Devia ANDRIANSYAH Andriansyah , Andriansyah Andriansyah Andriansyah Andriyansyah, Andriyansyah Anggono, Ignatius Wahyu Anggraini, Dewi Ratih Apriansyah, Joli Arif Saefudin Aruni, Fidhia Asep Setiawan Asmianur, Refa Awan, Akwila T.A Azhari Aziz Samudra Bafagih, Mohammad Ridha chairuddin, Shinta Wahyuni Dewi, Maya Puspita Dida Nurhaida Djoni Gunanto Endang Sulastri Fahlevi, Rizal Firmansyah, Yasef Habibi, Fikri Harmonis Hasan, Syahrul Hermansyah, Andi Iskandar Iskandar Izzatusholekha Izzatusholekha JUMARTO Kurnia, Asep Malik, Syaibatul Hamdi Maulana, Akhmad Taufan Mawar Mawar, Mawar Melati, Vinca Muhammad Gusti Muhammad Syafii Muksin, Zainal Murod, Ma'mun Mutiara, Herlina Nani Nurani Muksin Noer, Khaerul Umam Novianita Rulandari Oktariani, Andina Oktaviana Purnamasari Pranpantja, Yuda Purwakananta, Mohamad Arifin Rahmat, Laode Awal Ramadhan, Uno Ristiawati, Tia Rita Rahmawati Rokaiyah, Rokaiyah Sadar Sadimin Sadimin Salam, Rahmat Samudra, Azhari Aziz Samudra Selvira, Rizka Setiadin, Setiadin Sri Yunanto Subariyanto, Subariyanto Sujatmiko, Ari Sukmajati, Daya Cipta Supangkat, Gatot Syukri Taslim, Muhamad Taufiqurahman, Taufiqurahman Taufiqurokhman Taufiqurokhman , Taufiqurokhman TAUFIQUROKHMAN, TAUFIQUROKHMAN Tria Patrianti Tria Patrianti Trustisari, Hastin Tuti, Retnowati WD. WD Tuti, Retnowati Wibowo, Eko Adi Widiastuti, Nany