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Journal : International Journal of Community Service (IJCS)

Socialization and Implementation of a Midwifery Education Chatbot at the Rantauprapat City Community Health Center Fadillah, Riszki; Ramadani, Putri; Adawiyah, Quratih; Fitriyani, Intan Nur
International Journal of Community Service (IJCS) Vol. 4 No. 1 (2025): January-June
Publisher : PT Inovasi Pratama Internasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55299/ijcs.v4i1.1080

Abstract

Improving the quality of maternal healthcare requires an innovative, technology-based approach, particularly in providing midwifery education. This community service project aimed to introduce and train pregnant women at the Rantauprapat City Community Health Center (Puskesmas) in the use of an educational chatbot based on the Recurrent Neural Network (RNN) algorithm. This chatbot was designed to provide fast, relevant, and accessible pregnancy health information. The activity involved coordination with partner health centers, outreach, hands-on training on the use of the chatbot, and evaluation of its effectiveness. The evaluation results showed that more than 90% of participants felt the chatbot helped them understand their pregnancy status, with the majority of questions related to early symptoms, diet, and safe activities during pregnancy. Furthermore, health workers stated that the chatbot could ease the burden of answering repetitive questions from patients. The implementation of this technology has significantly contributed to improving digital-based midwifery literacy and strengthening the role of community health centers as primary health care centers that are adaptive to technological developments. Going forward, the development of additional features and the expansion of local content are expected to strengthen the use of the chatbot on a broader scale.
Co-Authors Abdi Abdul Azis Abdurahman, Eka Prahadian Adawiyah, Quratih Ahadits, Mukhtarul Al Ghazali, Baginda Restu Amaliah, Nazla Ananda, Santi Kurnia Arief Muttaqiin ASRIL ASRIL Bella , Meicyntia Br Ginting, Devi Eriliani Brahmana, Selvina Tawanta Citra Rosalyn Anwar Dudi Permana Ellya Ratna Ernawilis Evita Putri, Rahmah Fadilah, Nur Zatil Fadillah, Riszki Fajri, Haikal Fiddin, Fachroh Gusti Pirandy Hafrison, Mohammad Hajra, Andi Handayani, Rika Hilfi Pardi INTAN NUR FITRIYANI Irfan, Desi Irwansyah Irwansyah Isjoni Isjoni juwita, lisavina Latipah, Salwa Lesmana, Reinaldi lubis, kartika sari Lusiana Lusiana Lutfi, Ridwan Luthfiya, Siti Nathasya Mahbub, Zaki Maknun, Lu’luil Mardivta, Hafizhah Muhammad Rahmat Muhammad Rusmin, Muhammad Nailatun Nadrah Najifah, Shakila Nasution, Atika Sdaariah Nasution, Fitriyani Nasution, Khoirul Bariyah Nasution, Syairah Nur B, Annisa Nurlina, Dedek Pandia, Nur Aisyah Purwandito, Meilandy Putra, Eka Ramadhani Putri Sari Dewi, Putri Sari Putri, Leoni Amanda Rahmiwati Rahmiwati, Rahmiwati Raja, M. R. Buana Ramadan, Joeanda Bagus Ramadhani, Muhammad Rizki Ramdani Bayu Putra Ratna Dewi Riszki Fadillah Rita Kurnia Ritonga, Fajar Utama Rukmini Rusdiansyah Rusdiansyah Sadarang, Rimawati Aulia Insani Safina, Wan Dian Selvia S, Indri Siara, Sabina Siregar, Salsabila Putri Hati Skunda Diliarosta Sudding, Sudding Suerni, Suerni Suhendar, Andri Suminar, Mira Surbakti, Maria Magdalena Tambunan , Novidawati Tampubolon, Sonang Martua Taty Sulastry Vientiany, Dini Wahyuni, Alvi Dwi Wati, Putri Kurni Wijaya, Ronni Andri Yulia Evania, Deara Zainarti Zainarti