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Abi, Yudi Irawan
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Journal : Jurnal Pakar Manajemen

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The Influence Of Workplace Facilities And Service Quality On Community Satisfaction At The Suka Banjar Village Office, Tetap Subdistrict, Kaur Regency Sari, Pitriya Anggun; Soleh, Ahmad; Abi, Yudi Irawan
Jurnal Pakar Manajemen Vol. 2 No. 1 (2025): September
Publisher : Utami Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.70963/jpm.v2i1.355

Abstract

The purpose of this study is to determine the influence of workplace facilities and service quality on community satisfaction at the suka banjar village office, tetap subdistrict, kaur regency. the data collection method in this study used a questionnaire technique, with a sample of 1,000 respondents. the results of the study show that the multiple linear regression equation is y = 26.889 + 0.332 x1 + 0.125 x2 + 3.417. the coefficients are positive, indicating a direct relationship between the variables of workplace facilities (x1) and service quality (x2) and community satisfaction at the suka banjar village office, tetap subdistrict, kaur regency. the results indicate that the test for workplace facilities (X1) shows a t-count of 5.336 > t-table of 1.660 and a significance value of 0.000 < 0.05, thus the alternative hypothesis (ha) is accepted and the null hypothesis (ho) is rejected. this means that workplace facilities (X1) have a positive and significant influence on community satisfaction at the suka banjar village office, tetap subdistrict, kaur regency. the test for service quality (X2) shows a t-count of 2.026 > t-table of 1.660 and a significance value of 0.045 < 0.05, so the alternative hypothesis (ha) is accepted and the null hypothesis (ho) is rejected. this means that service quality (x2) has a positive and significant influence on community satisfaction at the suka banjar village office, tetap subdistrict, kaur regency.based on the comparison between the f-count and the f-table, the f-count value is greater than the f-table value, which is 17.314 > 2.70. therefore, it is concluded that the hypothesis is accepted, meaning there is a simultaneous influence between workplace facilities (X1) and service quality (X2) on community satisfaction at the suka banjar village office, tetap subdistrict, kaur regency. this is shown by the significance level of 0.000 < 0.05.
Co-Authors Abdul Rahman Abdullah , Hasan Agustin, Revalinda Ahmad Soleh Andini , Fira Juli ANGGARA, YOGI Anggreani , Wike Anisa Rahma, Anisa Aprilia, Cindy Aprilia, Izra Putri Ariantara, Yudi Ariska , Yesi Indian Armeni, Sinta Bela Atharrafly , Muhammad Azhari, Nirman Chandra, M. Jeffri Arlinandes Concesa, Maria Daniarti, Rahma Dary, Nadya Putri Wulan Desita, Ridha Tri Devi, Made Tiara Dona, Hesti Pestiko E. G., Ida Ayu Made Effendi, Yanto Elenri, Heni Fadhlurrahman, M. Thoriq Febliansyah, M. Rahman Fitriano, Yun Gayatri, Ida Ayu Made Er Meytha Gayatri, Ida Ayu Made Ermeytha Handayani, Sri Hanila , Siti Hanila, Siti Harwini, Dewi Herayanti, Pesi Herlina, Yeni Herry Novrianda Hidayati, Ismi Ida Anggriani Ilahi, Firman Rama Nur Irwanto , Tito Januarsih, Ayu Jefriansyah, Moehammad Juliana, Pinti Juniar, Intan Karona Cahya Susena, Karona Cahya Likasma, Fingkin Mahmudi, M. Ikhawan Marleza, Yozi Melinda, Tri Febrina Mikaresti, Pamela Muhammad Rahman Febliansa Mukmin, Suprian fikril MW , Rahmat Nurwahid Nasution, Suswati Neri Susanti Novita, Meta Ogriansyah, Gioni Patriasia, Eka Salsa Prananda , M. Akbar Pranata, Fheroansyah Ade Pratama , Dedy Juniansyah Pratama, Meylan Puspitasari, Nadia Putra , Dwingki Marta Putra , Iswidana Utama Putra, Agung Pratama Putra, Dwingki Marta Putra, Jemi Putri, Dea Alesia Putri, Lydia Gustina Putri, Shofi Rahmadannia Rahaman, Abdul Rajaliu, Haqil Ramahdani, Dita Rasuma, Hafiz Agung Resti ulandari, Resti Riri, Alita Sanjaya, Dendi Saputra , Sandi Saputra , Wahyu Adi saputra, Arzil azizah Saputri, Yudisti Sari, Desti Rupita Sari, Pitriya Anggun Sepliana, Rike Suhendar, Cecep Syallaysyah, Jenny Dwi Syaputra, Erpan T, Oscar Julius Gamaliel Tanama, Roki Tarigan, Heskyel Pranata Teri Intaraga Tito Irwanto, Tito Utomo, M. Fredi Wahyudi, Ikbal Wijaya, Ermy Wulandari, Putri Eka YANTO YANTO Yodista, Yodista Yulita Sari Yulyanti, Oni