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Journal : Literacy : International Scientific Journals of Social, Education, Humanities

The Role of Work Engagement as A Mediating Variable : The Effect of Authentic Leadership on Employee Career Satisfaction Siti Nurhasanah; Kenni Roz
LITERACY : International Scientific Journals of Social, Education, Humanities Vol. 3 No. 3 (2024): December : LITERACY : International Scientific Journals of Social, Education, H
Publisher : Badan Penerbit STIEPARI Press

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56910/literacy.v3i3.3186

Abstract

The hospitality industry, characterized by intensive customer interactions and dynamic service demands, places constant pressure on employees to maintain professionalism, adaptability, and the ability to deliver prompt and high-quality service. Within such a context, leadership emerges as a critical factor in sustaining long-term employee performance and organizational success. This study emphasizes authentic leadership as a leadership style capable of fostering positive employee attitudes while aligning individual aspirations with broader organizational goals. Authentic leaders promote constructive psychological conditions through self-awareness, balanced information processing, internalized moral values, and relational transparency, all of which are essential for nurturing trust and motivation in service-oriented environments.The primary objective of this research is to investigate the mediating role of work engagement in the relationship between authentic leadership and hotel employees’ career satisfaction. To achieve this, a quantitative approach was adopted, involving a survey of 100 hotel employees working in Malang, Indonesia. The collected data were analyzed using Structural Equation Modeling–Partial Least Squares (SEM-PLS) to test both the direct and indirect relationships among the studied variables. The findings reveal that authentic leadership has a significant and positive influence on both work engagement and career satisfaction. Moreover, work engagement itself exerts a strong effect on career satisfaction and serves as a full mediator between authentic leadership and career satisfaction. These results contribute to the growing body of literature on leadership and employee outcomes by underscoring the strategic importance of authentic leadership in enhancing employees’ psychological resources, strengthening their engagement, and ultimately improving career satisfaction, which is indispensable for maintaining competitiveness in the hospitality sector.
Co-Authors Abdillah Ande Abdul Aziz Almasari Aksenta Alvianita Gunawan Putri Alwi Ari Bona Ane Khoerunisya Annisa Khoiriyah Apandi Apandi Aristo Arsyadona Ary Anggara Asep Firman Asep Sapullah Kamali Asih Farmia Aslan Noor Assifa Salsabila Chaniago Ati Yuniati Atikah Nurhayati Avif Prasetyo Celeste M. Navarro Dede Imtihanudin Dhea Ananda Dimas Tri Nugroho Dwi Pujo Prayitno Eliah, Eliah Eva Fuziah Farid Al Rizky Febi Ratnasari Fenny Saptiani Fenti Sanda Fitri Ramadhaniati Gilang Rifqi Ardhiansyah Hadromi Harfizar, Harfizar Heni Rohaeni Hezekiel Omega Putra Pinem Ine Maulina Jajang Gunawan Jeni Wulandari Juniawan, Surdaya Kenni Roz Kodir, Abdul - Lardin Korawijayanti Linda Linda Lindati Dwiatin M. Sabir Mahdum Ali Matsuri Matsuri Mellisa Dina Novita Cahyadi Meylinda Nur Azizah Mita Andriyani Mohamad Najib Mufdiah Nurriza Muhamad Iip Suhaepi Muhamad Rifansyah Aliyilbuni Muhamad Rifqi febrian Muhammad David Muhammad Dirja Akbar Muhammad Saleh Munawar, Badri Nani Haerani Nida Nuraida Nisa Jamilatullaeliyah Nuri Lathifa Brilianti Nurry ayuningtyas Kusumastuti Oka Solehatul Mufrokah Pustika Ayuning Puri Putri Fauziah Rais Rahmat Nugraha Raisha Salsabila, Raisha Salsabila Rani Febrianni Ratih Anggoro Wilis Ratna Sari Dewi Ratu Dinny Fauziah Reinita Reinita Rianti Rianti Ridho Muhandis Risma Nur Amalia Rizky Jum'at Ramadhan Lubis Roffi Grandiosa Herman Rohmat Nurhidayat Rosi Nuralifah Sahar Fauziyyah Saiful Hasan Sampir Andrean Sukoco Sarifuddin Sepriyadi Adhan S Sirait, Donna Nurhaida Masdiana Siti Dian Mulyanti Siti Hadyatul Muliyah Siti Nurhasanah Siti Silvia Surya Bakti Tomy Saladin Aziz Torkis Lumban Tobing Umi Komalasari Wahyu Pinastia Ningrum Wahyu Purbo Santoso Widyaningrum, Ismi Wiwik Rusdiyanti Wiwit Fetrisia Yoskar Kadarisman Yusuf