Claim Missing Document
Check
Articles

Found 31 Documents
Search

Digital Strategy Model in Strengthening Brand Image to Maintain Customer Loyalty (Case Study on Umrah and Hajj Travel Agency) Suryawan, Ryan Firdiansyah; Kamsariaty, Kamsariaty; Perwitasari, Erni Pratiwi; Maulina, Evaf; Maghfuriyah, Alfi; Susilowati, Tri
East Asian Journal of Multidisciplinary Research Vol. 2 No. 12 (2023): December 2023
Publisher : PT FORMOSA CENDEKIA GLOBAL

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55927/eajmr.v2i12.6960

Abstract

The aim of this paper is to provide an overview of literature on digital strategy, brand image, and customer loyalty, contributing a strengthened perspective to this discourse. This paper employs a qualitative methodology, utilizing a literature review model based on findings from papers related to the variables within this study over the past eight years. The outcomes of this paper aim not only to reinforce existing implementation findings but also to contribute to and enrich the research field. The Digital Strategy Model has proven to be a valuable asset for Umrah and Hajj travel agencies in shaping brand image and maintaining customer loyalty. As the digital landscape evolves, a commitment to innovation, personalization, and customer trust will be crucial for sustained success in this competitive industry. Implementing these recommendations, Umrah and Hajj travel agencies can optimize their digital strategies, ensuring a holistic and customer-centric approach that fosters brand loyalty and satisfaction in the digital era.
Analysis Intuitive Leadership and Mentoring on Employee Performance (Literature Review) Kamal, Fahmi; Sidjabat, Sonya; Purwoko, Harry; Kamsariaty, Kamsariaty; Sjarifudin, Didin
East Asian Journal of Multidisciplinary Research Vol. 2 No. 12 (2023): December 2023
Publisher : PT FORMOSA CENDEKIA GLOBAL

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55927/eajmr.v2i12.6961

Abstract

This paper aims to provide an in-depth understanding of how the combination of intuitive leadership and mentoring can be a key factor in achieving competitive advantage and sustainable growth in the modern business context. The method used is qualitative where the source of findings comes from articles related to the variables in this paper, with a time span of ten years and this proof to strengthen and provide an implementation result in a result in a scientific paper or article. Intuitive leadership and mentoring on employee performance, it can be concluded that these two elements play an important role in shaping a productive work environment that supports individual growth. Intuitive leadership, with its emphasis on instinct-based decision-making and emotional intelligence, creates responsive and adaptive leaders. This dynamic work environment allows employees to thrive, creating a culture of flexibility and innovation. Mentoring also contributes significantly to employee performance, through personalized and ongoing mentoring. With mentors in place, employees can experience increased job satisfaction, engagement and development of specialized skills.  
ANALISIS MATH ANXIETY PADA TARUNA TINGKAT I DALAM PEMBELAJARAN MATEMATIKA DI AKADEMI MARITIM NUSANTARA BANJARMASIN Hadiansyah; Juhrani, Juhrani; Kamsariaty, Kamsariaty
Pena Jangkar Vol 1 No 2 (2022)
Publisher : Akademi Maritim Nusantara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54315/jpj.v1i2.19

Abstract

Penelitian ini dilakukan disebabkan rendahnya kemampuan Taruna yang dapat disebabkan oleh faktor eksternal dan faktor internal. Faktor eksternal, seperti metode dan strategi pembelajaran. Faktor internal, seperti emosi Taruna atau kecemasan terhadap matematika. Penelitian ini hendak mengetahui bagaimana pengaruh kecemasan matematika terhadap keterampilan pemecahan masalah. Penelitian ini dilakukan di di Akademi Maritim Nusantara Banjarmasin. Metode penelitian ini adalah deskriptif kuantitatif dengan mengambil 2 kelas sebagai sampel. Data dikumpulkan menggunakan kuesioner dan tes. Hasil penelitian ini menunjukkan bahwa 1) Rata-rata keterampilan pemecahan masalah matematika taruna adalah taruna yang memiliki kecemasan rendah memiliki skor yang sama dengan taruna yang memiliki kecemasan sedang, dan taruna yang memiliki kecemasan sedang lebih baik daripada taruna yang memiliki kecemasan tinggi, dan taruna yang memiliki kecemasan rendah memiliki skor lebih baik daripada taruna yang memiliki kecemasan tinggi 2) Ada hubungan negatif antara kecemasan dan keterampilan pemecahan masalah 3) Semakin tinggi tingkat kecemasan, semakin rendah pemecahan masalah. Dari hasil tersebut, dapat disimpulkan bahwa ada perbedaan keterampilan pemecahan masalah matematika berdasarkan tingkat kecemasan, ada hubungan antara kecemasan matematika dan keterampilan pemecahan masalah matematika dan ada pengaruh antara kecemasan matematika dan keterampilan pemecahan masalah.
ANALISIS EVALUASI DIRI DENGAN KINERJA KARYAWAN PADA MANAJEMEN GUDANG LOGISTIK PT. PULAU SEROJA JAYA BANJARMASIN Kamsariaty, Kamsariaty; Juhrani, Juhrani
Pena Jangkar Vol 3 No 1 (2023)
Publisher : Akademi Maritim Nusantara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54315/penajangkar.v3i1.60

Abstract

PT.PULAU SEROJA JAYA Banjarmasin, perusahaan ini merupakan penyedia jasa logistik yang memberikan pelayanan jasa pergudangan. Jasa logistik terdiri atas pelayanan pergudangan,pendistribusian dan transportasi. Gudang memiliki peran yang sangat penting dalam sebuah perusahaan.Secara operasional, penggudangan merupakan serangkaian kegiatan pengursan dalam penyimpanan logistik mulai dari kegiatan penerimaan, pencatatan, pemasukan, penyimpanan, pengaturan, pembukuan, pemeliharaan, pengeluaran, dan pendistribusian sampai dengan kegiatan pertanggungjawaban pengelolaan gudang (pembuatan laporan-laporan) dengan tujuan mendukung kontiunitas unit kerja, sekaligus efektivitas dan efisiensi organisasi secara keseluruhan. Metode penelitian yang digunakan Penelitian kualitatif deskriptif. Teknik pengolahan data berupa observasi, wawancara,dokumentasi dan library kepustakaan. Kesimpulan dalam penelitian ini meliputi Penilaian evaluasi diri dan kinerja karyawan gudang adalah kegiatan manajer atau atasan untuk mengevaluasi perilaku prestasi kerja karyawan serta menetapkan kebijakan selanjutnya, penilaian Kinerja termasuk kedalam sumber daya manusia, sumber daya manusia yang komperatif adalah kunci kesuksesan perusahaan. Dengan dilakukannya penilaian kinerja terhadapat karyawan akan membuat karyawan akan selalu berusaha berbuat semaksimal mungkin dalam setiap kegiatan yang diberikan oleh perusahaan atau pimpinan dan manajer juga mudah melakukan kegiatan perusahaan dalam bidang menaikan jabatan dari karyawan maupun melihat kinerja karyawan yang tidak maksimal. Selain itu tujuan lain dari perusahaan melakukan evalausi diri dan Penilaian Kinerja karyawan gudang adalah upaya perusahaan dalam melakukan pembinaan SDM untuk meningkatkan kinerja dan kompetensi karyawan yang bersangkutan. Penilaian Kinerja bukanlah suatu hukuman melainkan bentuk perhatian pimpinan terhadap karyawan. Saran Bagi PT.PULAU SEROJA JAYA Banjarmasin Agar para karyawan bagian pergudangan lebih meningkatkan kemampuannya dalam bekerja, baik dalam artian peningkatan kualitas, kuantitas serta waktu dalam melaksanakan pekerjaan yang dibebankan. Maka karyawan dapat mengikuti pelatihan tentang manajemen pergudangan untuk meningkatan keahlian dan keterampilan karyawan dalam melakukan pekerjaannya
Exploring the potential: Small-scale tourism entrepreneurship in emerging markets Yuliastuti, Hilda; Kamsariaty, Kamsariaty; Istiqaroh, Choirum Rindah; Mastuti, Dian Nur; Yosepha, Sri Yanthy; Irmadiani, Nadia Dwi; Suryawan, Ryan Firdiansyah
Journal of Sustainable Tourism and Entrepreneurship Vol. 6 No. 1 (2024): September
Publisher : Goodwood Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35912/joste.v6i1.2081

Abstract

Purpose: This study explores small-scale tourism entrepreneurship in emerging markets to uncover what drives entrepreneurs in this sector. By analyzing factors such as entrepreneurial intentions, perceived opportunities, skills, and market knowledge, this study offers insights into entrepreneurship dynamics in tourism. Research Methodology: Studying small-scale tourism entrepreneurship in emerging markets using a qualitative approach means using methods that focus on understanding the experiences, perceptions, and behaviors of individuals and organizations in the tourism industry. This method is valuable for capturing the complexity of entrepreneurial activities in these markets, where economic, social, and cultural factors significantly influence the success and sustainability of small-scale tourism businesses. Results: Entrepreneurial skills are crucial for success, and this study identifies the essential skills for entrepreneurs in these markets. Market knowledge is key for decision making, and this study highlights its importance in fostering sustainable entrepreneurship. Limitations: The focus on small-scale tourism entrepreneurship may overlook large-scale tourism ventures, which could also be significant drivers of economic development in emerging markets. Contributions: By combining these elements, this study offers a thorough understanding of the potential for small-scale tourism entrepreneurship in emerging markets with the goal of providing guidance for policymakers, practitioners, and aspiring entrepreneurs to stimulate industry expansion and progress. Novelty: This study explores how entrepreneurs in these markets tackle challenges and seize opportunities, highlighting their innovative strategies and their impact on local economies. Focusing on this less-explored area, this study aims to offer insights that can guide policymakers, empower entrepreneurs, and enrich academic discussions on entrepreneurship in emerging markets.
Toward a greener future: Exploring sustainable practices in travel and tourism in Bali Apriani, Ari; Kamsariaty, Kamsariaty; Nia Sarinastiti; Hilda Yuliastuti; Sukmayadi, Sukmayadi
Journal of Sustainable Tourism and Entrepreneurship Vol. 4 No. 3 (2023): May
Publisher : Goodwood Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35912/joste.v4i3.2092

Abstract

Purpose: This study examines sustainable practices in travel and tourism, particularly Balinese tourism. It reviews the literature to understand the current sustainability efforts and suggests ways to enhance environmental, social, and economic sustainability. The aim is to offer ideas for a greener future in travel and tourism that is applicable beyond Bali. Research Methodology:  This study employs a quantitative approach, focusing on structural equation modelling, to investigate sustainable tourism practices in Bali. A quantitative approach was selected for its ability to offer a comprehensive understanding of sustainable practices, challenges, and opportunities in Balinese tourism. Results: The findings suggest that while progress has been made in implementing sustainable practices, challenges remain to be overcome, such as balancing economic growth with environmental protection and ensuring that benefits are equally distributed among local communities. Limitations: The main limitation of this study is its reliance on quantitative analysis, which might limit the depth of analysis and the ability to collect firsthand insights from Balinese tourism stakeholders. Focusing solely on Balinese tourism could restrict the relevance of these findings to other locations. Contribution: This research can improve environmental, social, and economic sustainability. It aims to benefit policymakers, industry practitioners, and academics interested in promoting sustainability of travel and tourism in Bali and beyond. Novelty: This study is unique in its exploration of sustainable travel and tourism practices. Although sustainability in tourism is gaining attention, this study stands out for its detailed examination of environmental conservation, social responsibility, and economic viability.
SOSIALISASI PENYULUHAN REKRUTMEN TERHADAP PERJANJIAN KERJA LAUT PADA KESELAMATAN KERJA ANAK BUAH KAPAL (ABK) DIBALAI MONITOR SFEKTUM FREKUANSI RADIO KELAS II BANJARMASIN Kamsariaty, Kamsariaty; Tazril, Harmuzan; Lutfillah, Muhammad
Bakti Banua : Jurnal Pengabdian Kepada Masyarakat Vol. 5 No. 1 (2024): BAKTI BANUA : JURNAL PENGABDIAN KEPADA MASYARAKAT
Publisher : Sekolah Tinggi Ilmu Manajemen Indonesia (STIMI) Banjarmasin

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35130/bbjm.v5i1.524

Abstract

Which wants to participate in development, especially in the field of sea transportation. In line with efforts to achieve development goals in the economic and social fields, namely to improve a better standard of living both materially and spiritually, special attention is needed to the human resource factor (HR), especially in the protection and welfare of the crew's labor.The crew recruitment process in accordance with the existing theory. The parties responsible for the recruitment process are the Crewing Division and other staff required in the recruitment section. The recruitment methods  are internal and external methods, but the company tends to recruit internally because the cost is lower, faster and easier. The internal method uses references from current employees or crew members and the external method uses cooperation from shipping institutions. The recruitment process begins with notifying job vacancies, then using recruitment methods, and finally job applicants come
Maritime Vaccination Attack Operation to the Communities of South Kalimantan Jointly in Banjarmasin Kamsariaty, Kamsariaty
Asian Journal of Community Services Vol. 3 No. 1 (2024): January 2024
Publisher : PT FORMOSA CENDEKIA GLOBAL

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55927/ajcs.v3i1.8042

Abstract

Based on the background behind the Team Program Devotion Community (PKM) Nusantara Maritime Academy Banjarmasin is one of the institutions that engaged in the field of helpful commercial and port shipping management education to solve problems faced by College Buddhist Bodhicitta Medan with the title PKM: "Socialization and Covid-19 Vaccination for Educating Staff As well as Education In Nusantara Maritime Academy Banjarmasin. Based analysis situation That has been displayed. So formulation problem on PKM is: How method give an understanding of the importance of vaccination against COVID-19 in the period pandemic moment How is this give COVID-19 vaccination during the pandemic for teaching and education staff in College Banjarmasin Nusantara Maritime Academy.
Sosialisasi Penyuluhan Upaya Peningkatan Perlindungan Hak Anak Buah Kapal (ABK) dan Implementasinya Kamsariaty, Kamsariaty
Interdisciplinary Explorations in Research Journal Vol. 2 No. 3 (2024)
Publisher : PT. Sharia Journal and Education Center

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62976/ierj.v2i3.679

Abstract

Abstract This study aimed to evaluate the efforts of socialization and counseling in enhancing the protection of the rights of crew members (ABK) and their implementation in the field. Crew members often face various challenges related to the protection of their rights, including unsafe working conditions, excessive working hours, and unfair treatment. Through structured socialization and counseling, it is expected that there will be an increase in awareness and understanding of the rights of the crew members. The results of this community service activity have shown that regular socialization and counseling programs have successfully increased understanding of the rights of crew members and reduced the number of rights violations in the shipping sector. However, there are still challenges in implementing regulations in the field, requiring further collaboration between the government, ship owners, and non-governmental organizations to ensure that the rights of crew members are well protected. In conclusion, improving the protection of the rights of crew members requires a holistic approach involving various stakeholders in its implementation. Keywords: Rights protection, crew members, socialization, counseling, implementation, workers' rights. Abstrak Dalam Pelaksanaanya telah bertujuan untuk mengevaluasi upaya sosialisasi dan penyuluhan dalam meningkatkan perlindungan hak-hak Anak Buah Kapal (ABK) serta implementasinya di lapangan. ABK sering kali menghadapi berbagai tantangan terkait perlindungan hak, termasuk kondisi kerja yang tidak aman, jam kerja yang berlebihan, dan perlakuan yang tidak adil. Melalui sosialisasi dan penyuluhan yang terstruktur, diharapkan peningkatan kesadaran dan pemahaman mengenai hak-hak ABK dapat tercapai. Hasil pengabdian kepada Masyarakat ini telah menunjukkan bahwa program sosialisasi dan penyuluhan yang dilakukan secara berkala telah berhasil meningkatkan pemahaman tentang hak-hak ABK dan mengurangi jumlah kasus pelanggaran hak di sektor perkapalan. Namun, masih terdapat tantangan dalam penerapan peraturan di lapangan, yang membutuhkan kolaborasi lebih lanjut antara pemerintah, pemilik kapal, dan organisasi non-pemerintah untuk memastikan hak-hak ABK terlindungi dengan baik. Kesimpulannya, peningkatan perlindungan hak ABK memerlukan pendekatan holistik yang melibatkan berbagai pemangku kepentingan dalam penerapannya. Kata Kunci: Perlindungan hak, Anak Buah Kapal, sosialisasi, penyuluhan, implementasi, hak pekerja.
Exploring the potential: Small-scale tourism entrepreneurship in emerging markets Yuliastuti, Hilda; Kamsariaty, Kamsariaty; Istiqaroh, Choirum Rindah; Mastuti, Dian Nur; Yosepha, Sri Yanthy; Irmadiani, Nadia Dwi; Suryawan, Ryan Firdiansyah
Journal of Sustainable Tourism and Entrepreneurship Vol. 6 No. 1 (2024): September
Publisher : Goodwood Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35912/joste.v6i1.2081

Abstract

Purpose: This study explores small-scale tourism entrepreneurship in emerging markets to uncover what drives entrepreneurs in this sector. By analyzing factors such as entrepreneurial intentions, perceived opportunities, skills, and market knowledge, this study offers insights into entrepreneurship dynamics in tourism. Research Methodology: Studying small-scale tourism entrepreneurship in emerging markets using a qualitative approach means using methods that focus on understanding the experiences, perceptions, and behaviors of individuals and organizations in the tourism industry. This method is valuable for capturing the complexity of entrepreneurial activities in these markets, where economic, social, and cultural factors significantly influence the success and sustainability of small-scale tourism businesses. Results: Entrepreneurial skills are crucial for success, and this study identifies the essential skills for entrepreneurs in these markets. Market knowledge is key for decision making, and this study highlights its importance in fostering sustainable entrepreneurship. Limitations: The focus on small-scale tourism entrepreneurship may overlook large-scale tourism ventures, which could also be significant drivers of economic development in emerging markets. Contributions: By combining these elements, this study offers a thorough understanding of the potential for small-scale tourism entrepreneurship in emerging markets with the goal of providing guidance for policymakers, practitioners, and aspiring entrepreneurs to stimulate industry expansion and progress. Novelty: This study explores how entrepreneurs in these markets tackle challenges and seize opportunities, highlighting their innovative strategies and their impact on local economies. Focusing on this less-explored area, this study aims to offer insights that can guide policymakers, empower entrepreneurs, and enrich academic discussions on entrepreneurship in emerging markets.