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Journal : Jurnal Kebidanan Harapan Ibu Pekalongan

Pengaruh Motivasi dan Kepuasan Kerja terhadap Kinerja Petugas Kesehatan Masyarakat di Puskesmas Kota Pekalongan Teguh Irawan; Ardiana Priharwanti; Adika Nggofur Rurrochim; Nia Dewi Amina; Neila Himayati; Nila Afida; Arini Zulfa Laila; Farah Diba Arnis Ardinar; Daffa Rifati Tsania
Jurnal Kebidanan Harapan Ibu Pekalongan Vol 10 No 2 (2023): Jurnal Kebidanan Harapan Ibu Pekalongan
Publisher : LPPM Akademi Kebidanan Harapan Ibu Pekalongan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37402/jurbidhip.vol10.iss2.261

Abstract

In Pekalongan City there are 14 Community Health Centers under the auspices of the Health Service which are aimed at providing health services to the people in Pekalongan City. Each driver will of course have different performance metrics and results/achievements. Improving employee performance helps puskesmas to survive in the face of unstable competition. Therefore, investment in improving the quality of health services is very important in terms of health service satisfaction. This can be achieved by providing quality services so that patients can trust the Health Center. The purpose of this study was to find out how motivation and job satisfaction affect the performance of public health workers. This research method uses an analytic survey and a cross sectional approach. The results of this study indicate that motivation with a frequency of 0.008 (α=0.05) has an effect on performance and job satisfaction with a frequency of 0.064 (α=0.05) has no effect on performance. This research helps provide knowledge to the community to be more independent and increase the influence of motivation on the performance of public health workers
Hubungan Beban Kerja dengan Stres Kerja Tenaga Kesehatan Masyarakat di Puskesmas Kota Pekalongan Ardiana Priharwanti; Teguh Irawan; Nida Mafaza Zulfa; Muflihatun Ni’mah; Tiara Anisa Salma; Isna Wida Khafidho; Nur Isnaeni; Iqro Ciciani; Muhammad Labib
Jurnal Kebidanan Harapan Ibu Pekalongan Vol 11 No 1 (2024): Jurnal Kebidanan Harapan Ibu Pekalongan
Publisher : LPPM Akademi Kebidanan Harapan Ibu Pekalongan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37402/jurbidhip.vol11.iss1.297

Abstract

Work stres is a state of physical imbalance that causes physical and psychological tension that affects the way of thinking, emotions and working conditions. Work stres among health workers is quite high, as are the public health workers who work in puskesmas. Work stres affects the workload which is too high. The influencing factor is the workload. The purpose of this research is to find out whether there is a relationship between workload and work stres in public health workers at the Pekalongan City Health Center. This study used a quantitative method with a sample of 26 public health workers in 14 Community Health Centers in Pekalongan City. Based on the results of the analysis of the Pearson Correlation Test, a significant value (p) was obtained between workload and work stres which was 0.019 or p-value <0.05. If you look at the interpretation above, the test results show that the test results stated that there was a significant relationship or that there was a relationship between workload and work stres in public health workers at the Pekalongan City Health Center.
Pengaruh Efisiensi Waktu Tunggu dan Kenyamanan terhadap Kepuasan Pasien di Puskesmas Bantarbolang Sinta Wulandari; Yuniarti Yuniarti; Teguh Irawan
Jurnal Kebidanan Harapan Ibu Pekalongan Vol 11 No 2 (2024): Jurnal Kebidanan Harapan Ibu Pekalongan
Publisher : LPPM Akademi Kebidanan Harapan Ibu Pekalongan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37402/jurbidhip.vol11.iss2.326

Abstract

The quality of health services at community health centers can be indicated by patient satisfaction. Patient satisfaction shows how good the health service is. Patient satisfaction is measured by comparing the experience with the patient's expectations. Patient dissatisfaction can be caused by the behavior of medical personnel, as well as system factors such as waiting time and facility comfort. This study aims to determine the effect of waiting time and comfort on patient satisfaction at the Bantarbolang Community Health Center. Using a quantitative method, a cross sectional approach with a sample size of 98 patients, the sampling technique was incidental sampling. The majority of respondents were female (76.5%), aged <20 to 30 years (54.1%), and had a high school/vocational school educational background (41.8%). Most patients experience waiting times that exceed the standards set by Minister of Health Regulation No. 30 of 2022 (75.5%), the average waiting time is the longest in dental clinics (120 minutes). The majority of patients had a low level of comfort (60.2%). Although the majority were satisfied with the service (73.5%), the analysis showed a significant influence between waiting time and patient satisfaction (p-value=0.003). However, there was no significant influence between comfort level and patient satisfaction (p-value=0.703).
Pengaruh Dimensi Mutu Pelayanan dan Indikator Perilaku Pasien terhadap Minat Kunjungan Ulang Rawat Inap di Puskesmas Kusuma Bangsa Dewi Amina, Nia; Suwondo, Suwondo; Irawan, Teguh
Jurnal Kebidanan Harapan Ibu Pekalongan Vol 12 No 1 (2025): Jurnal Kebidanan Harapan Ibu Pekalongan
Publisher : LPPM Akademi Kebidanan Harapan Ibu Pekalongan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37402/jurbidhip.vol12.iss1.392

Abstract

This research is motivated by a decrease in the value of IKM in 2022 which has an impact on decreasing interest in repeat visits in 2023 related to the dimensions of service quality and patient behavior indicators. There are patient complaints such as doctors not being there when patients need and difficulty getting referrals. The purpose of this study was to analyze the effect of service quality dimensions and patient behavior indicators on interest in inpatient re-visits at Kusuma Bangsa Health Center. This study uses quantitative methods. Data collection by interview using a questionnaire. Respondents in this study totaled 103 patients. Data analysis using logistic regression test. The results showed that patients who were interested in making a repeat visit (55.3%), patients categorized both the quality dimension (68%) and the patient behavior indicator (53%). There is a significant influence between interest in repeat visits with patient behavior indicators with a p value of 0.010. Kusuma Bangsa Health Center is expected to prioritize improving access to services and including doctors to be on duty 24 hours.
Hubungan Beban Kerja dengan Stres Kerja Tenaga Kesehatan Masyarakat di Puskesmas Kota Pekalongan Priharwanti, Ardiana; Irawan, Teguh; Mafaza Zulfa, Nida; Ni’mah, Muflihatun; Anisa Salma, Tiara; Wida Khafidho, Isna; Isnaeni, Nur; Ciciani, Iqro; Labib, Muhammad
Jurnal Kebidanan Harapan Ibu Pekalongan Vol. 11 No. 1 (2024): Jurnal Kebidanan Harapan Ibu Pekalongan
Publisher : LPPM Akademi Kebidanan Harapan Ibu Pekalongan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37402/jurbidhip.vol11.iss1.297

Abstract

Work stres is a state of physical imbalance that causes physical and psychological tension that affects the way of thinking, emotions and working conditions. Work stres among health workers is quite high, as are the public health workers who work in puskesmas. Work stres affects the workload which is too high. The influencing factor is the workload. The purpose of this research is to find out whether there is a relationship between workload and work stres in public health workers at the Pekalongan City Health Center. This study used a quantitative method with a sample of 26 public health workers in 14 Community Health Centers in Pekalongan City. Based on the results of the analysis of the Pearson Correlation Test, a significant value (p) was obtained between workload and work stres which was 0.019 or p-value <0.05. If you look at the interpretation above, the test results show that the test results stated that there was a significant relationship or that there was a relationship between workload and work stres in public health workers at the Pekalongan City Health Center.
Pengaruh Efisiensi Waktu Tunggu dan Kenyamanan terhadap Kepuasan Pasien di Puskesmas Bantarbolang Wulandari, Sinta; Yuniarti, Yuniarti; Irawan, Teguh
Jurnal Kebidanan Harapan Ibu Pekalongan Vol. 11 No. 2 (2024): Jurnal Kebidanan Harapan Ibu Pekalongan
Publisher : LPPM Akademi Kebidanan Harapan Ibu Pekalongan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37402/jurbidhip.vol11.iss2.326

Abstract

The quality of health services at community health centers can be indicated by patient satisfaction. Patient satisfaction shows how good the health service is. Patient satisfaction is measured by comparing the experience with the patient's expectations. Patient dissatisfaction can be caused by the behavior of medical personnel, as well as system factors such as waiting time and facility comfort. This study aims to determine the effect of waiting time and comfort on patient satisfaction at the Bantarbolang Community Health Center. Using a quantitative method, a cross sectional approach with a sample size of 98 patients, the sampling technique was incidental sampling. The majority of respondents were female (76.5%), aged <20 to 30 years (54.1%), and had a high school/vocational school educational background (41.8%). Most patients experience waiting times that exceed the standards set by Minister of Health Regulation No. 30 of 2022 (75.5%), the average waiting time is the longest in dental clinics (120 minutes). The majority of patients had a low level of comfort (60.2%). Although the majority were satisfied with the service (73.5%), the analysis showed a significant influence between waiting time and patient satisfaction (p-value=0.003). However, there was no significant influence between comfort level and patient satisfaction (p-value=0.703).
Pengaruh Dimensi Mutu Pelayanan dan Indikator Perilaku Pasien terhadap Minat Kunjungan Ulang Rawat Inap di Puskesmas Kusuma Bangsa Dewi Amina, Nia; Suwondo, Suwondo; Irawan, Teguh
Jurnal Kebidanan Harapan Ibu Pekalongan Vol. 12 No. 1 (2025): Jurnal Kebidanan Harapan Ibu Pekalongan
Publisher : LPPM Akademi Kebidanan Harapan Ibu Pekalongan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37402/jurbidhip.vol12.iss1.392

Abstract

This research is motivated by a decrease in the value of IKM in 2022 which has an impact on decreasing interest in repeat visits in 2023 related to the dimensions of service quality and patient behavior indicators. There are patient complaints such as doctors not being there when patients need and difficulty getting referrals. The purpose of this study was to analyze the effect of service quality dimensions and patient behavior indicators on interest in inpatient re-visits at Kusuma Bangsa Health Center. This study uses quantitative methods. Data collection by interview using a questionnaire. Respondents in this study totaled 103 patients. Data analysis using logistic regression test. The results showed that patients who were interested in making a repeat visit (55.3%), patients categorized both the quality dimension (68%) and the patient behavior indicator (53%). There is a significant influence between interest in repeat visits with patient behavior indicators with a p value of 0.010. Kusuma Bangsa Health Center is expected to prioritize improving access to services and including doctors to be on duty 24 hours.
Co-Authors Abidin, Muhammad Ayassy Malik Adelia Solecha Putri Adib Rachmawan Adika Nggofur Rurrochim Adinda Ismail Putri Agung Hermawan Amalia, Putri Rika Amalia, Salsabila Ananda Putri Amalia Angraeni, Diva Alya Anik Indriono Anisa , Fadhilla Anisa Salma, Tiara Anwar Sadat Aprilia Aprilia Aprilia, Aprilia Aqila, Hasna Labibah Ardiana Priharwanti Arini Zulfa Arini Zulfa Laila Aulia, Mahda Aulia, Mahda Ridhotul Avi Mulyani Azmi, Zubaidah Tsania Ulul Azridjal Aziz Azzahra, Meila Azzahra, Meila Chosyiyah, Atut Indah Ciciani, Iqro Daffa Rifati Tsania Devi Liani Putriandi Dewi Amina, Nia Dewi Nugraheni Restu Mastuti Dewi Nugraheni RM Dina Nabilah Erinda Keysha Mardiarini Ernawati, Sitti Evia Fardiana Faiqi, Muhammad Nasyith Faiz Mazda Niamy Fajar Maulana Rifky Fauzan Fajri, Mega Prima Nur Falujatunnisa, Nirmala Farah Angelina Pratiwi Farah Diba Arnis Ardinar Fatiyah, Sali Febriliyanti, Imelia Febrymellinia, Karine Laurenza Aulia Firmansyah, M. Rifki Fitriyani, Nur L. Hairil Akbar Hamdan, Muhamad Hasbibie, Caesar Thoriq Kemal Hermawan, Agung Hidayanti, Sukma Hijriwati, Siti As adah Imam Purnomo Imam Purnomo indriani, yulis Indriyani, Yulis Intan Purnamasari Iqro Ciciani Isna Wida Khafidho ISNAENI, NUR Jaya Maulana Jaya Maulana Kusuma, Nurul Widya Kusumaningtyas, Dwi L., Pakerti Luhur Laila, Arni Zulfa Larasati Putriyani Lulu Fitriyani M. Luhur Pangestu Mafaza Zulfa, Nida Marfuatun Marfuatun Maula, Muhammad Fatih Izzul Maulana, Fajar Maulana, Jaya Moch Syarief Hidayat Mochammad Hilmy Muflihatun Ni’mah Muhammad Labib Muhammad Labib, Muhammad Muhammad Syaikhon Yahya Mutakin, Fakhruddin Mutiafani, Amelia Mutiara Nabilah, Putri Nilna Nafilla, Nur Naila Rochvika Wati Nasywa, Jauzatu Navisa, Dita khafka Nazara, Zelima Neila Himayati Nia Dewi Amina Nia Dewi Amina Nida Mafaza Zulfa Nila Afida Ni’mah, Muflihatun Novalista Ananda Putri Nur Isnaeni Nursyafti, Yolana Nurul Falla, Aisya Pangestu, M. Luhur Paramitha, Dhiya Ayu Pasya, Restu Yusuf Pasya, Restu Yusuf Permanasari, Pradnya Pradnya Permanasari Pramesti, Syecha Ardia Pramudhia, Cita Windu Prasetyotomo, Heru Prasyanti, Agustina Ayu Pratiwi, Farah Angelina Purwanti, Khansa Nabila Purwanti, Khansa Nabila Pusparita, Sonia Putra, Meiyaldi Eka Putri Stevany Agustin Putri, Soffy Aura Qhotriena, Elica Rahma, Sarah Aulia Rahmadani, Fidya Rahmadani, Fidya Rahmat Iman Mainil Rahmatika, Shilnia Ramadina, Novia Riski Rantika Bintang Rindhasari, Amelia Rizqiyyah, Maya Fathiyyatur Rizqiyyah, Naili Rizqiyyah, Naili Rr. Vita Nurlatif Safa Lahalisi Sajidan, Muhammad Naja Salsabilla, Salsabilla Sari, Alya Amelia Septiyana, Nadhifa Bunga Setiawan, Bagas Budi Setiawan, Danur Setiawan, Danur Sinta Wulandari Sinta Wulandari Siti Maesaroh Siyam, Sania Rahmawati Laili Sofa Fuadiya Suwondo Suwondo Tiara Anisa Salma Wahyu Ningsih Wahyuningsih Wahyuningsih Wahyuningsih Wahyuningsih Wahyuningsih, Ita Wida Khafidho, Isna Widhowati, Siwi Sri Widhowati, Siwi Sri Yakzhan, Ahrenza Yulis Indriyani Yuniarti Yuniarti Yuniarti - Yuniarti Yuniarti Yusuf, Muhammad Lutfi Zahra, Gisya Ainnaya Zahro Zahro Zahro Zahro, Fatimata Zahro, Zahro ‘Amali, M Shodiqul