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Kundori
Universitas Maritim AMNI
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Journal : Annals of Human Resource Management Research

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Physical and social environment as predictors of job satisfaction for seafarers: An empirical study of the shipping industry in Indonesia Kundori, Kundori; Fauziningrum, Endah; Sukrisno, Sukrisno
Annals of Human Resource Management Research Vol. 5 No. 3 (2025): September
Publisher : Goodwood Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35912/ahrmr.v5i3.3156

Abstract

Purpose: This study investigates the impact of physical and social work environments on job satisfaction among seafarers in Indonesian shipping companies, addressing a critical gap in maritime human resource literature. Given the long periods of isolation and high-stress conditions faced by seafarers, understanding workplace dynamics is essential for improving crew retention and operational efficiency. Methodology: A quantitative explanatory survey was conducted with 350 seafarers across different ranks in deck and engine departments of Indonesian-flagged vessels. Stratified random sampling considered variations in work experience, vessel type, and operational route. Data were analyzed using descriptive and inferential statistics with SPSS 26, enabling examination of multiple relationships while controlling for confounding variables. Results: Findings show that both physical (working conditions, safety equipment, living quarters) and social environments (team cohesion, supervisor support, communication) positively influence job satisfaction. Social factors exerted 42% greater influence than physical conditions. Additionally, seafarers with over five years of experience reported 28% higher satisfaction. Open-ended responses underscored the importance of fair conflict resolution and recognition systems. Conclusions: While adequate physical conditions remain essential, investments in the social environment particularly leadership training and communication systems produce stronger effects on satisfaction, challenging industry practices that emphasize physical over social improvements. Limitations: Results are limited to Indonesian seafarers and specific shipping segments, suggesting the need for cross-national and longitudinal studies. Contribution: The study offers evidence-based insights for crew management and advances theoretical understanding of job satisfaction in isolated work environments, with a replicable methodological framework for other maritime contexts.
Co-Authors Abidin, Sholihul Ali Imran Ritonga Ali Khamdilah Ali Muktar Sitompul Andar Sri Sumantri Ari Wibowo, Purnomo Arifah, Ani Arika Palapa Ariyanto, Hermawan Asep hendiawan Asmul Khairi Azka, Milati Bakran Suni budiyanto, Lilik Dewi Rejeki, Indah Dhanurseto Hadiprashada Dita, Risqiana Dita Febrianti DTW, Joehanto Eddi Indro Asmoro Endah Fauziningrum, Endah F Pambudi Widiatmaka Fitnantyo Bimawan Fitri Kensiwi Fitrian, Ahmad Bagus Haniek Listyorini Hartoyo Hartoyo Hartoyo soehari Hendiawan, Asep Heriyanto Heriyanto Hermawati, Renny Hilda Emeraldo Ahmad I Nyoman Gede Muliawan Ida Ayu Putu Sri Widnyani Imanto, Frenki Indah Nurhidayati, Indah Indah Saraswati Indah Saraswati Indah Suryani, Encis Indriyani, Kristin Anita Indriyani, Kristin Anita Karolus G. Sengadji Karona Cahya Susena, Karona Cahya Khamdilah, Ali Kusdibyo Kusdibyo, Kusdibyo kusdibyo, kusdibyo Lilik budiyanto Lilin Hermawati Lilin Hermawati Lilin Hermawati Loso Judijanto Made Susilawati Mahendro, Iwan Mariana Kristiyanti, Mariana Meryanti Milati Azka Mintarti, Ari Munir Tubagus Narto, Amad Nugrahaningsih, Nurfitri Nurhidayati, Indah Padang Yanuar Pranoto Pranoto Pranoto Pranoto Pranyoto Pranyoto Pranyoto pranyoto pranyoto Pranyoto, Pranyoto Pratomo, Sunu Arsy Purwanti, Angel Riyanto Soehari, Hartoyo Sri Sumantri, Andar Suganjar Suganjar Suganjar Sugeng Haryadi Sugeng Haryadi Sugeng Haryadi Sugeng Haryadi, Sugeng Sukirno Sukirno Sukrisno Sukrisno Sukrisno, Sukrisno Sulistiyowati, Ely Sulistyowati Sulistyowati Supardi Supardi Supriyanto, Sapto Trimulyatno Budhi Hartanto Trisya Ristanto Wayuanto , Eko Wibowo, Joehananto Djoko Teguh Widyatmike Gede Mulawarman