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RIA ANGGRAINI
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Journal : JOURNAL OF APPLIED BUSINESS ADMINISTRATION

 1 
Evaluation of Recording and Bookkeeping Applications in MSMEs Using the System Usability Scale Method Anggraini, Ria; Herdianto, Arga Fawwaz; Awaliya, Qori Afifah Nur; Dewi, Citra; Darmawan, Arif
Journal of Applied Business Administration Vol 8 No 1 (2024): Journal of Applied Business Administration
Publisher : Pusat P2M Politeknik Negeri Batam

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30871/jaba.v8i1.7384

Abstract

This study employs a descriptive qualitative approach to evaluate the usability of the Bizpos application, developed by the Business Management Department of Batam State Polytechnic to address the technological needs of Micro, Small, and Medium Enterprises (MSMEs). Conducted as part of the Project Based Learning (PBL) program from November 2022 to June 2023, the research targeted active Bizpos users from micro and small businesses in Batam City. Data collection involved a survey technique utilizing the System Usability Scale (SUS) instrument, supplemented with suggestion items, with 10 selected respondents. Analysis was carried out descriptively, aided by descriptive and narrative techniques. Findings indicate proficient application utilization among respondents, with average scores exceeding 3 for each statement. The Bizpos application attained an "acceptable" rating on the "B" grade scale, with a final rating of 82.25, denoting "excellent" usability. These results underscore the Bizpos application's effectiveness in addressing MSMEs' technological requirements and highlight avenues for refinement and broader deployment.
Pricing Strategy of Sudut Pajak Website Service at Politeknik Negeri Batam Anggraini, Ria; Arniati, Arniati; Rahmawati, Diah Putri
Journal of Applied Business Administration Vol 8 No 2 (2024): Journal of Applied Business Administration
Publisher : Pusat P2M Politeknik Negeri Batam

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30871/jaba.v8i2.8378

Abstract

This research aims to explore the pricing strategies for tax services offered on the Sudut Pajak website at Politeknik Negeri Batam. The study combines the aspects of the SBIFT model"”Scope, Base, Influence, Formula, and Temporal Right"”along with qualitative research methods and website content analysis to assess the way service providers organize their pricing. The results show that tax service providers largely employ packaged services as a means of luring customers, and that cost-based pricing functions as a fundamental instrument for making decisions. The report also notes the application of per-unit pricing based on service volume, open pricelists for efficient pricing communication, and subscription models for defining client usage windows and improving revenue stability. These insights contribute to the understanding of how tax service providers can implement effective pricing strategies to improve service delivery, foster customer loyalty, and ensure profitability. The study encourages further exploration of pricing models in the context of tax services to refine approaches and enhance service effectiveness.
Co-Authors Abdul Hakim Laenggeng Adi Irawan Setiyanto Ady Erwansyah, Rio Aesthetica Islamy Afriyanti Hasanah Agushyibana, Farid Ali Ibrahim Alma'arif Amalia, Diah AMITA AUDILLA Andayani, Nur Rahmah Anjelina Anjelina Anjelina, Anjelina Ardan S, Muhammad Rey Ardan Saputra, Muhammad Rey Arif Darmawan Arniati Arniati arniati, arniati Awaliya, Qori Afifah Nur Ayu Puspitasari, Ayu Azriani, Sri Berlian Yuli Saputri Citra Dewi Damaiyanti, Siska dedi kurniawan Dedi Kurniawan Desi Ratna Sari, Desi Ratna Devano, Alrido Martha Dewi Zuniawati Dwi Febryanto Dwi Kartikasari Dwi Prasetio, Ossi Dwi Retnowati Dwi Retnowati Erwansyah, Rio Ady Farida Farida Fitria Handayani Hasanah, Afriyanti Hendra, Joni Hendrawan, Bambang Henny Rosmawati Herdianto, Arga Fawwaz Herminaju, Ketjuk Hidayat, Shulhan Arief Hj. Musdalifah Nurdin Indah Puspita Sari, Indah Puspita Intan Munawaroh Irianto, Danar Iswardani, Denik Ivan Achmad Nurcholis Izzati, Wisnatul Ketjuk Herminaju Lanniari HS, Rizki Lasman, Lasman Lovelly Dwinda Dahen Madalina, Rina Manggar Purwacaraka Millenia Nugraha, Hermawan Septa Nariswari, Freya Salsabila Ninik Setiyowati Ninik Setiyowati Noni Widiawatie Nurmalina Nursam, Widya Nurul Puan Sari Nurullya Rachma Poppy Farasari Prasetio, Ossi Dwi Qomarudin, Moch Hamzah Rahman, Fuad Arif Rahmawati, Diah Putri Ramdhan Witarsa Retnaningsih Retnaningsih Rianti, Restu Riri Zelmiyanti, Riri Rustanto Rahardi Sabrina, Nova Sartika, Wulan Shinta Wahyu Hati Sri Zuliarni Sugeng Riadi Syafrina, Mia Triana Maharani Utama, Doni Putra WasluRachim Safitri Wika Arsansti Putri Winanda Rizki Bagus Santosa, Winanda Rizki Bagus Yoskar Kadarisman Yudiatma, Muh. Firman Yuli Astuti , Wiwid Yulinda yulinda Ziadatul Muslimah, Khilma