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All Journal International Journal of Public Health Science (IJPHS) Media Kesehatan Masyarakat Indonesia Health Science Journal of Indonesia Jurnal Kebijakan Kesehatan Indonesia Jurnal Keolahragaan Jurnal Manajemen Kesehatan Indonesia Policy & Governance Review Jukema (Jurnal Kesehatan Masyarakat Aceh) Syntax Literate: Jurnal Ilmiah Indonesia Integritas: Jurnal Antikorupsi Indonesian Contemporary Nursing Journal (ICON Journal) Jurnal Manajemen Kesehatan Yayasan RS.Dr. Soetomo Jurnal Kesehatan Manarang Jurnal Persada Husada Indonesia JURNAL PENDIDIKAN TAMBUSAI Proceedings of the International Conference on Applied Science and Health Journals of Ners Community Jurnal Ilmu Kedokteran dan Kesehatan Journal of Islamic Monetary Economics and Finance Jurnal Bidang Ilmu Kesehatan Jurnal Review Pendidikan dan Pengajaran (JRPP) Jurnal Manajemen dan Administrasi Rumah Sakit Indonesia (MARSI) Jurnal Admmirasi Syntax Idea PREPOTIF : Jurnal Kesehatan Masyarakat Jurnal Ners Jurnal Medika Hutama Jorpres (Jurnal Olahraga Prestasi) Jurnal Aisyah : Jurnal Ilmu Kesehatan Aspirasi : Jurnal Masalah-masalah Sosial Community Development Journal: Jurnal Pengabdian Masyarakat Jurnal Darma Agung Indonesian Journal of Global Health research Budapest International Research and Critics Institute-Journal (BIRCI-Journal): Humanities and Social Sciences Jurnal Cahaya Mandalika Jurnal Kesehatan Tambusai International Journal of Social Service and Research Action Research Literate (ARL) Media Publikasi Promosi Kesehatan Indonesia (MPPKI) Journal of Social Research Public Health and Preventive Medicine Archive Berita Kedokteran Masyarakat Indonesian Journal of Nursing Scientific Jurnal Indonesia Sosial Sains Obstretika Scientia Eduvest - Journal of Universal Studies Jurnal Farmasi Indonesia Journal of Mandalika Literature BULLET : Jurnal Multidisiplin Ilmu JMMR (Jurnal Medicoeticolegal dan Manajemen Rumah Sakit) Asian Journal of Social and Humanities Jurnal ARSI : Administrasi Rumah Sakit Indonesia Journal of Indonesian Health Policy and Administration Jurnal Ekonomi Kesehatan Indonesia Jurnal Biostatistik, Kependudukan, dan Informatika Kesehatan Kesmas: Jurnal Kesehatan Masyarakat Nasional (National Public Health Journal)
Dumilah Ayuningtyas
Departemen Administrasi Dan Kebijakan Kesehatan FKM UI
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Standar Pelayanan Keperawatan Pada Penilaian Akreditasi Rumah Sakit Versi 2012 Di Rumah Sakit “X” Tahun 2016 Ni Nyoman Dwi Sutrisnawati; Dumilah Ayuningtyas
BULLET : Jurnal Multidisiplin Ilmu Vol. 2 No. 5 (2023): BULLET : Jurnal Multidisiplin Ilmu
Publisher : CV. Multi Kreasi Media

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Abstract

Hospitals are required to carry out accreditation periodically, at least once every three years. The development of hospital accreditation standards in Indonesia has undergone adjustments in 2016 referring to the 2012 version of accreditation standards which focus on patients. Hospital "X" has been accredited with five basic services in the 2007 version of the accreditation assessment. The aim of this research is to analyze the gap between the existing service standards applied at Hospital "X" and the assessment elements included in the three standards in 2012 version of National Hospital Accreditation related to nursing services. This research uses a case study method with a descriptive analytical design. Data collection was carried out by interviews, observation and document review. This research was conducted in February - April 2016. The research found that the service standards for Patient and Family Rights and Patient and Family Education were still not optimal, there were policies and documents that did not officially exist. Infection Prevention and Control (PPI) service are not yet optimal due to the unsustainable function of the committee and lack of facilities and infrastructure, while the Accreditation team organization has gone quite well, even though with limited members. The fulfillment at Hospital "X" still needs to be improved. It is recommended that the documents and policies be coordinated and socialized immediately, so that they can be implemented. Regular assistance and evaluation by management is still needed to achieve the target.
Strategies to Strengthen Mental Health Services in Hospital during Covid-19 Niken Sasanti Ardi; Dumilah Ayuningtyas
JMMR (Jurnal Medicoeticolegal dan Manajemen Rumah Sakit) Vol. 10 No. 2 (2021): August 2021
Publisher : Universitas Muhammadiyah Yogyakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.18196/jmmr.v10i2.10378

Abstract

Psychiatric disorders that arise due to Covid-19 include anxiety, depression, psychological trauma and the use of drugs to deal with tension caused by the pandemic. A total of 535 respondents (49%) out of 2,364 respondents had thoughts about death. Hospitals must make changes and mitigate, accelerate and adapt faster. This article aims to identify best practice strategies for suicide prevention to improve mental health services in hospitals. This study used queries: "suicide prevention", "covid" and "hospital". The inclusion criteria are English for the issue of 01/01/2020 - 05/10/2020, open access, full-text articles, all types of articles and have keywords. The exclusion criteria were the opposite of the inclusion criteria. The author obtained articles from SpringerLink (13 articles), Pubmed (17 articles), SAGE (4 articles), ProQuest (27 articles), and ScienceDirect (20 articles). Total of 6 articles is excluded because of duplication. 51 articles are excluded because they were not compatible with PICO. Ten articles were excluded because they were a systematic review. The author has 14 articles left for eligibility selection, and all articles are selected for full article review. The recommendation given is to provide comprehensive mental health services in the hospital.
Quality Analysis of Outpatient Care at Kepulauan Seribu General Hospital based on Malcolm Baldrige Criteria Ghamal Ahmad Pramana; Dumilah Ayuningtyas
Asian Journal of Social and Humanities Vol. 1 No. 11 (2023): Asian Journal of Social and Humanities
Publisher : Pelopor Publikasi Akademika

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59888/ajosh.v1i11.90

Abstract

The outpatient unit is a part of the hospital. The outpatient unit has an important role because it is the first door or medium for contact and interaction with service users or patients. Outpatient care is also an entry point for other inpatient services. Seribu Islands Regional General Hospital as the only hospital in the Thousand Islands region has not yet reached the required minimum outpatient service standard. This study aims to analyze the quality of outpatient care at Seribu Islands Hospital with the criteria of Malcolm Baldrige. The criteria for evaluating organizations are based on seven criteria, namely leadership, strategic planning, customer focus, measurement, analysis, and knowledge management, staff focus, process management, and performance results. This study uses a descriptive analytic research design with quantitative and qualitative approaches. The data collected was obtained through questionnaires, in-depth interviews, and document review. The results of the study using the Malcolm Baldrige Criteria showed that Seribu Islands Hospital won a score of 379.83 out of a maximum of 1000. This means that for hospital performance assessment based on MBNQA, Kepulauan Seribu Hospital won the average title and was included in the Early Improvement category (point scale 376-475 ). Early improvement means that Seribu Islands Hospital is in a position of early stage improvement in the health service sector. For this reason, it is recommended that Thousand Islands Hospital develop strong leadership and good teamwork in order to determine the right strategic plan.
IMPLEMENTASI LEAN DALAM STRATEGI PEMASARAN DI RUMAH SAKIT GIGI DAN MULUT: TINJAUAN LITERATUR Prastiwi, Arini Cyndwiana; Ayuningtyas, Dumilah
Jurnal ARSI : Administrasi Rumah Sakit Indonesia Vol. 9, No. 2
Publisher : UI Scholars Hub

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Abstract

Hospitals as health services must make strategies in developing marketing activities so that they get a good response from the community. Oral and Dental Hospital (RSGM) is a health service that provides dental and oral health services in the form of prevention, treatment and recovery as well as providing emergency, outpatient, and inpatient services. The growing number of RSGM has forced health service management to plan the right marketing strategy to increase and maintain interest in patient visits. In addition, RSGM must also pay attention to service quality and cost efficiency. The benefits of lean in marketing can improve service quality and productivity by determining useful value and eliminating waste so that it can maximize its potential and marketing can be in accordance with the target market. This study was conducted descriptively, and the search results will be associated with Lean in the discussion as a method to help identify the right marketing strategy based on available resources. The benefits of lean in marketing strategy are that it can help identify the right marketing mix using several types of tools, for example fishbone diagrams, and reduce unnecessary waste in RSGM marketing efforts Dental and oral hospital, Marketing strategy, Lean
THE INFLUENCE OF HOSPITAL BRAND IMAGE ON PATIENT'S DECISION TO CHOOSE HOSPITAL: LITERATURE REVIEW Maulana, Akhada; Ayuningtyas, Dumilah
Jurnal ARSI : Administrasi Rumah Sakit Indonesia Vol. 9, No. 3
Publisher : UI Scholars Hub

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Abstract

People nowadays with different characteristics are very selective when choosing medical services. Hospitals as service providers are expected to have a good brand image which is the patient's perception of a brand. It is built by trust in care and knowledge about the hospital. The hospital's brand image makes patients recognize and differentiate them from others. Patient selection of health care facilities is a complex process. The brand image expected to had a direct effect on hospital selection. This article explains the influence of hospital brand image on patients' decisions to choose a hospital. The method used is a literature review study and sources from online academic media such as Mendeley. Studies related to the field of health services and searched for using valid keywords. We found 48 articles, and after evaluation, eight selected articles were included in this study. From various studies, we found that brand image positively impacts patients' decisions in choosing a hospital. A hospital's brand image will influence patient perceptions of service quality. The social aspect and marketing communication strategy have proven to be excellent induction processes for establishing a brand image in the minds of consumers.
Strategi Peningkatan Mutu dan Keselamatan Pasien di Rumah Sakit Umum Daerah Kepulauan Seribu Tahun 2019 – 2023 Haryoso, Agus Ariyanto; Ayuningtyas, Dumilah
Jurnal ARSI : Administrasi Rumah Sakit Indonesia Vol. 5, No. 2
Publisher : UI Scholars Hub

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Abstract

Quality of service and patient savety now adays has become the main demand of hospital customer, even now, become one of evaluation point in hospital accreditation. Nevertheless, quality and patient savety in Kepulauan Seribu Public Hospital (RSUD Kepulauan Seribu) has not been accredited yet. RSUD Kepulauan Seribu plans to increase quality and patient savety so that can go through accreditation. This thesis aims to arrange strategies of Quality improvement and Patient Savety in Years 2019- 2023. The study in this thesis is qualitative. The study digs informations from informans to obtain internal and external factors hich used to arrange strategies. The factors then be analized with instruments such as Internal Factor Evaluation (IFE), Eksternal factor Evaluation (EVE), I-E matrix, TOWS Matrix, to obtain strategies. All employees are enthusiastic to work, and the great quantities of financial resources are obtained as strength factor, while vision and misson of hospital which are not maximal socialized, no program prioriting, and have not done quality and patien safety assessment yet are still become weakness of RSUD Kepulauan Seribu. One of the opportunity obtained in study is stake holders support, while the challenge is the capacity gap of medical officer in hospital and primary service. IFE scor is 2,40 and EFE score 2,31. RSUD Kepulauan Seribu Position of I-E matrix is in fifth cel, which mean that the best strategy to execute are hold and maintain strategies. RSUD Kepulauan Seribu, based on TOWS Matrix analysis, recommended to settle the target of organizational policy, optimize the financial resources, optimalize stakeholder cooperation, increase the employee’ knowledge, standardize employee’s upgrading, arrange priority programs, do risk management, and assess quality and patient safety.
Implementasi Green Hospital di RSUD R. Syamsudin, SH dengan Kriteria Kerangka Kinerja Ekselen Malcolm Baldrige Alatas, Haniah; Ayuningtyas, Dumilah
Jurnal ARSI : Administrasi Rumah Sakit Indonesia Vol. 5, No. 2
Publisher : UI Scholars Hub

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Abstract

The existence of green hospital is very necessary to overcome climate change which can cause disruption to human health and the environment, because hospitals are one of the contributors to pollution. RSUD R. Syamsudin, SH became a member of the Global Green and Healthy Hospital and is committed to implementing ten agendas, namely leadership, chemicals, waste, energy, water, transportation, food, pharmacy, buildings, and purchasing. Aim of this study is to analyze the implementation of green hospital with the Malcolm Baldrige Criteria Framework for Excellence Performance. Malcolm Baldrige Criteria evaluates based on seven criteria which isleadership, strategy, customer, measurement, analysis, and management of knowledge, labor, operations and results. The design of this study is qualitative by gathering information through in-depth interviews, questionnaires, and document review. Based on the results of research, the implementation of the green hospital in R. Syamsudin Hospital, SH received a score of 620.1 out of 1000 (maximum score) so that it was positioned in emerging industry leaders. The Leadership Criteria get the highest points, while the lowest points are the Customer Criteria. It can be concluded, RSUD R. Syamsudin, SH is in the average position in implementing green hospital, meaning that it already has several advantages but there are still several factors that can be improved so that the implementation of green hospital can be more optimal. For this reason, it was recommended to RSUD R. Syamsudin, SH to carry out routine evaluations, promote green hospital more aggressively, optimize hospital management information system, and strengthen the budget so that the achievement of ten agendas more optimized.
Malpractice Causes and Disputes Resolution Choices Widjaja, Gunawan; Ayuningtyas, Dumilah
Journal of Indonesian Health Policy and Administration Vol. 1, No. 1
Publisher : UI Scholars Hub

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Abstract

With respect to medical malpractice, even though it is widely used and spoken, formally there is no clear neither equivocal definition ever made. Even from the point of view of law and healthcare experts, the use of malpractice term in healthcare is still unclear. This thesis conducts literatures review and experts interview in order to find out and determine the definition of medical malpractice. This thesis also tries to find the criteria, kinds, causes, evidence to be used in malpractice lawsuits, and forum selection in resolving malpractice disputes in healthcare. This thesis provides input that in principle the legal relation in providing medical service shall be seen as contractual relation.
An Analysis of The National Health Insurance Policy Implementation in 2014 (Presidential Regulation No. 12 And 111/2013 on Health Insurance) from The Regulator’s Position Hasan, Muhammad Arief Rosyid; Oktamianti, Puput; Ayuningtyas, Dumilah
Journal of Indonesian Health Policy and Administration Vol. 1, No. 2
Publisher : UI Scholars Hub

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Abstract

JKN (National Health Insurance) is a government program that aims to provide health assurance for all Indonesian citizens for a healthy, productive, and prosperous life. In the two years after JKN was implemented, various problems occurred. This research used the qualitative approach with the Edward II implementation theory. Results of the research indicated that there were problems in communication, stemming from the lack of socialization and inharmonic regulations, there was also the problem of the lack of healthcare resources. From the disposition side, the policy makers often obstructs the implementation preparation, this is evident from the information on determining the premium size. From the organization structure, all the stakeholders have been well coordinated. We conclude that we are not ready to implement the JKN. We recommend that mass and effective socialization program to be performed using various methods of communication and involve the community. To reduce the disparity of healthcare services, we recommend that the regional government to establish various healthcare facilities to accelerate health development. There should also be regulations that allocates healthcare staff in every corner of the country to achieve Universal Health Coverage in 2019, as stated in the National Health Insurance Road Map.
THE IMPACT OF PHYSICAL DISTANCING HEALTH POLICY IN REDUCING COVID-19 INCIDENCE IN THE WORLD IN 2020: LITERATURE REVIEW STUDY Nurbaiti, Nunik; Ayuningtyas, Dumilah
Journal of Indonesian Health Policy and Administration Vol. 7, No. 1
Publisher : UI Scholars Hub

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Abstract

To reduce and slow the spread of COVID-19, many countries in the world have adopted physical distancing health policy, which have never happened before. This study aims to get an overview of the impact of physical distancing health policy to reduce of COVID-19 incidence in the world at 2020. The research design used was a descriptive qualitative with a narrative literature review method, while the research source came from international journal channels Google Scholar, ProQuest, PubMed, Science Direct, and Scopus with search data for the past five years. The approach used is the input, process, and output (IPO). From the journal search results, there are 10 scientific articles obtained in accordance with the inclusion and exclusion criteria of the search. While the overall results of the study show that the impact of physical distancing health policy can reduce of COVID-19 incidence in the world in 2020. In addition, the decline in the incidence of COVID-19 according to the study is also due to other health interventions carried out simultaneously. The suggestion of this research needs further research with the same topic related to physical distancing health policy. Especially regarding the factors that determine the success of this policy.
Co-Authors Abd. Rasyid Syamsuri abdad, Fairus ali Adang Bachtiar Adik Wibowo Aditia Putri AFIYAH, NUR Agus Rahmanto Aji Muhawarman Akhada Maulana Akhada Maulana, Akhada Alatas, Haniah Alfiyyah, Arifah Anastasia Yekti Heningnurani Anastasia Yekti Heningnurani Anggi Asri Rusliana Dewi Aniza Winanda, Rizky Anwar Fachry Ardi, Niken Sasanti Arieyani, Asti Arifah Alfiyyah Arini Cyndwiana Prastiwi Asri Nur Maulidya Asti Arieyani Asti Arieyani Astri Nurdiana Barinda, Sandra Bunga Listia Paramita Bunga Listia Paramita Bunga Listia Paramita Candra Dewi Purnamasari Cattleya Ananda Vilda Cattleya Ananda Vilda Chriswanto, Alexander W. Cicilya Candi Cindy Margaretha Danar Wahyu Giwang Katon Daniel, Rizki Darmayanti, Ni Putu Diah Utami Dewa Ayu Dyah Widya Dewa Ayu Dyah Widya Dewi, Anggi Asri Rusliana Dewi, Ni Putu Indra Diah Nurlita Elfi Yennie Enggriani, Yesica Tria Eny Juliati Eva Dian Kurniawati Farida Naftalin firdinand nurdin Ghamal Ahmad Pramana Gunawan Widjaja Gustina, Ira Hanny Handiyani Haryoso, Agus Ariyanto Hasan, Muhammad Arief Rosyid Hasbullah Thabrany Hayyan ul Haq Hayyan Ul Haq Heningnurani, Anastasia Yekti henri Azis Herartri, Rina Herartri Herliyanti Yadi Herma Krisdiana Hidayani Fazriah Hidayani Fazriah HUSNUL KHOTIMAH Ida Farida Iljas, Jaslis Indah Pusvitasari Ita Patriani Ita Patriani Iwan Dakota Jaslis Iljas Jati, Prasetyaning Juliati, Eny Kemal N. Siregar Khaula Karima Krisdiana, Herma Kurnia, Ike Larasanti, Ayudina Liziawati, Mary Lourina, Deny Ardi Lulus Prihandari M Misnaniarti MADE RATNA SARASWATI . Mardiyati, Fitri Yuli Margaretha, Cindy Marisa Rayhani Marisa Rayhani Misnaniarti Misnaniarti Muhammad Hasan Muhammad Hasan Muhammad Sapoan Hadi Muhammad Sapoan Hadi Munawaroh, Sayyidatul Nadjib, Mardiati Naftalin, Farida Naibaho, Margareth Maya Parulianta Ni Nyoman Dwi Sutrisnawati Ni Putu Indra Dewi Ni Putu Indra Dewi Niken Sasanti Ardi Nunik Nurbaiti Nur Asmita Rahma Nasution Nasution Nurbaiti, Nunik Nurhasanah Nurhasanah Nurul Safitri Nurul Saptorini Rahmadhani Oktarinai, Ratih Permanasari, Vetty Yulianty Permanasari, Vetty Yulianty Pramesti, Dini Puteri Astianto Prastiwi, Arini Cyndwiana Prayoga, Haryadi Prihandari, Lulus Puput Oktamianti Purnawan Junadi Putri, Aditia Putri, Anzany Tania Dwi Raden Roro Mega Utami Rahayuningsih, Rizki Rahmadhani, Nurul Saptorini Rahmadini, Indah Mustika Rahmanto, Agus Rahmat Aji Pramono Ramadhan, Ben Fauzi Ratih Oktarina Ratih Oktarina Redyardani, Ni Nyoman Diah Renny Nurhasana Rhinza Seputra M. Simanjuntak Riastuti Kusuma Wardani Riastuti Kusuma Wardani Riastuti Kusumawhardani Rini Prasetyo Wahyu Wijayati Rooslanda, Elfrida Rosmalinda Rr. Tutik Sri Hariyati Sabahat, Anindya Naila Sahfira Ulfa Hasibuan Sandra Barinda Sandra Olivia Sandra Olivia Sangadji, Ekasafitri A.S Satibi Satibi Setyaningtyas, Ruth Christy Sitepu, Eme Stepani Siti Khodijah Parinduri Sri Purnama Rezeki Sri Purnama Rezeki Sri Windiarti Suharmi suharmi Suhendra, Erik Susanti, Fitria Aryani Sutanto Priyo Hastono Tatyana Amanda Pinta Tri Wisesa Soetisna Tri Wisesa Soetisna, Tri Wisesa Utami, Raden Roro Mega Utami, RR Mega Valentina, Jesslyn Verdi, Riandi Vetty Yulianty Permanasari Vetty Yulianty Permanasari Wahyu Sulistiadi Wati Mekarsari Widya, Dewa Ayu Dyah Widyasanti, Nisrina Wijaya, Aurelianne Yadi, Herliyanti Yuliatiningtyas, Solikhah Zahrotul Lina Andarwati