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All Journal Jurnal Ekonika : Jurnal Ekonomi Universitas Kadiri Comvice : Journal of community service JIMEK : Jurnal Ilmiah Mahasiswa Ekonomi Bisman (Bisnis dan Manajemen): The Journal of Business and Management Jurnal Manajemen Universitas Bung Hatta Community Development Journal: Jurnal Pengabdian Masyarakat Jurnal Inovasi Penelitian Budapest International Research and Critics Institute-Journal (BIRCI-Journal): Humanities and Social Sciences Prosiding Conference on Research and Community Services Jurnal Abdimas Ilmiah Citra Bakti (JAICB) JPM: JURNAL PENGABDIAN MASYARAKAT Journal Economic and Strategy (JES) Jumat Ekonomi: Jurnal Pengabdian Masyarakat Jumat Informatika: Jurnal Pengabdian Masyarakat Jumat Pertanian: Jurnal Pengabdian Masyarakat Jurnal Bisnis Mahasiswa Jurnal Administrasi Kantor Income: Innovation Of Economics And Management JoEMS : Journal of Education and Management Studies Margin Eco : Jurnal Ekonomi dan Perkembangan Bisnis Jurnal Ilmu Manajemen, Ekonomi dan Kewirausahaan Bussman Journal : Indonesian Journal of Business and Management Jurnal Manajemen Jurnal Ekonomika Dan Bisnis Formosa Journal of Applied Sciences (FJAS) Revenue : Jurnal Ekonomi Pembangunan dan Ekonomi Islam Jurnal Ekonomika Manajemen Dan Bisnis KOLONI Pena Dimas JAKBS Riset Ilmu Manajemen Bisnis dan Akuntansi Business and Economic Publication TEKNOBIS : Jurnal Teknologi, Bisnis dan Pendidikan Journal of Information Systems Management and Digital Business RISK : Jurnal Riset Bisnis dan Ekonomi Darma Diksani: Jurnal Pengabdian Ilmu Pendidikan, Sosial, dan Humaniora Hatta: Jurnal Pendidikan Ekonomi dan Ilmu Ekonomi Business Management Research Fokus Bisnis: Media Pengkajian Manajemen dan Akuntansi Journal of Community Empowerment Aktiva: Jurnal Manajemen dan Bisnis Jurnal Ilmiah Ekonomi, Akuntansi dan Pajak JIMEK MUQADDIMAH: Jurnal Ekonomi, Manajemen, Akuntansi dan Bisnis TSURAYYA: Journal of Education, Economy and Religia
Wisnu Mahendri
Universitas KH. A. Wahab Hasbulah
Religion Aerospace Engineering Agriculture, Biological Sciences & Forestry Arts Humanities Astronomy Biochemistry, Genetics & Molecular Biology Chemical Engineering, Chemistry & Bioengineering Chemistry Civil Engineering, Building, Construction & Architecture Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Electrical & Electronics Engineering Engineering Environmental Science Health Professions Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Materials Science & Nanotechnology Mathematics Medicine & Pharmacology Physics Public Health Social Sciences Transportation Other

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Pengaruh Motivasi dan Disiplin Kerja Terhadap Kinerja Karyawan pada Kantor Pelayanan Pajak Pratama Jombang Anandita, Septian Ragil; Hari, Rachmad; Mahendri, Wisnu
MAMEN: Jurnal Manajemen Vol. 1 No. 4 (2022): Oktober 2022
Publisher : Yayasan Literasi Sains Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55123/mamen.v1i4.850

Abstract

The purpose of this study was to determine the effect of motivation and work discipline on employee performance at KPP Pratama Jombang. The method used in this study is a quantitative method. The population in this study amounted to 81 employees, while the sample amounted to 70 respondents using the Slovin formula. Data was collected using the questionnaire method, which was then analyzed using multiple regression analysis using SPSS version 26. The results showed that part of the motivation variable had a positive but not significant effect on employee performance, while the work discipline variable had a positive and significant effect on employee performance. Simultaneously, the variables of motivation and work discipline have a positive and significant effect on the employee performance of KPP Pratama Jombang. The results of the analysis of the coefficient of determination obtained 0.538, or 53.8%, which means that the contribution of motivation and work discipline variables to employee performance is 53.8%, while the remaining 46.2% is influenced by other variables outside this regression equation or other variables not examined
Pengaruh Kompensasi Dan Gaya Kepemimpinan Terhadap Kinerja Karyawan Pada Dinas Perdagangan Dan Perindustrian Kabupaten Jombang Anandita, Septian Ragil; Auliya, Azizah Nur; Mahendri, Wisnu
Jurnal Ekonomika Dan Bisnis (JEBS) Vol. 2 No. 2 (2022): Jurnal Ekonomika dan Bisnis (JEBS)
Publisher : CV. ITTC INDONESIA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47233/jebs.v2i1.126

Abstract

In a research work has a purpose, where this study aims to determine. To determine the effect of compensation and leadership style on the performance of the employees of the Department of Trade and Industry in Jombang, this research was carried out at the Department of Trade and Industry of Jombang Regency, with a population and sample of 65 employees of the Department of Trade and Industry. industry in Jombang Regency, the research instrument is a questionnaire/questionnaire with a Likert scale model. The requirements test is carried out by testing the validity and reliability tests as well as the classical assumption test. The data analysis technique used is multiple linear regression analysis technique at a significance level of = 0.05. In partial hypothesis testing, it has been proven that there is an influence between leadership style on employee performance with a significant value level of 0.025 <0.05, thus Ha is rejected and Ho is accepted, then in partial hypothesis testing has proven that there is an influence between compensation on employee performance with a significant value level. of 0.001 < 0.05, thus Ha is rejected and Ho is accepted, then the F test proves that the two independent variables have a simultaneous effect on the dependent variable with a significant value of 0.000 < 0.05 which is declared to have a positive and significant effect.
Pengaruh Disiplin Dan Motivasi Kerja Terhadap Kinerja Karyawan Pada Dinas Perdagangan Dan Perindustrian Jombang Nafiah, Ilmi; Anandita, Septian Ragil; Mahendri, Wisnu
Jurnal Ekonomika Dan Bisnis (JEBS) Vol. 2 No. 2 (2022): Jurnal Ekonomika dan Bisnis (JEBS)
Publisher : CV. ITTC INDONESIA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47233/jebs.v2i1.128

Abstract

The research was conducted at the Department of Trade and Industry of Jombang Regency from May to August. The purpose of this final project is to determine the effect of discipline and work motivation on employee performance. The sample used in this study is as many as 65 respondents who have been determined using the saturated sampling technique. Measurement of employee performance using a questionnaire containing indicators of discipline and work motivation. Methods of extracting data by interview and observation, the data were analyzed descriptively to determine employee performance based on the variables of discipline and work motivation. Meanwhile, to find out the effect of the discipline variable and work motivation on employee performance using multiple linear regression analysis. Based on the research results obtained, it can be concluded that the performance of employees is included in the category of strongly agree. The results of multiple linear regression analysis can be seen that discipline and work motivation simultaneously (together), have a significant effect (Sig≤0.05) on employee performance. Partially, work discipline has a significant effect (Sig≤0.05) on employee performance, while work motivation has no significant effect (Sig>0.05) on employee performance.
Edukasi Pengetahuan Pajak Bagi Santri Di Pondok Pesantren Mamba'ul Ma'arif Jombang Dwi Ermayanti Susilo; Wisnu Mahendri; Ahmad Bihar Isyqi; Ina Nikmatul Chasanah; Liya Rizkiyah
JPM: Jurnal Pengabdian Masyarakat Vol. 4 No. 1 (2023): July 2023
Publisher : Forum Kerjasama Pendidikan Tinggi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47065/jpm.v4i1.1045

Abstract

This service activity was carried out at the Mamba'ul Ma'afif Islamic boarding school Denanyar Jombang where this activity included the socialization of an understanding of tax education, benefits and how to pay taxes. The purpose of this community service activity is so that the students know and are used to helping convey to the surrounding community, among other things, the function of taxes for state development and how the process of paying taxes is. This service activity was carried out using the method of socializing tax education and holding quizzes about taxes to measure the level of knowledge of grade 3 students. The results of this activity based on observations, the socialization process and the results of the tax quiz turned out that many class 3 students were very enthusiastic about participating in the activity. This can be seen from the achievements of this community service activity that the service program which is a form of strategic action on tax introduction to increase awareness of tax inclusion and conduct tax awareness literacy for the students of the Mamba'ul Islamic boarding school is very important because as we know today, there are many people who still don't understand about taxes and are also not happy with taxes, in fact they just don't know about the benefits of taxes and what can be obtained from paying them. Therefore knowledge about taxes is needed from an early age to fortify society from bad and wrong tax stereotypes. This kind of provision can be started from the family, school and community environment.
The Dual Pathways to Customer Recommendation: Service Quality and Perceived Value in the Car Wash Industry Wisnu Mahendri; Muhammad Sidiq
Business Management Research Vol. 4 No. 1 (2025): January 2025
Publisher : University of Merdeka Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26905/bismar.v4i1.15879

Abstract

This study examines the distinct mechanisms through which service quality and perceived value drive positive word-of-mouth (WOM), focusing on the mediating role of customer satisfaction among 120 customers of Papak Auto Care in Jombang, Indonesia, utilizing Structural Equation Modeling (SEM-PLS). Findings indicate that both service quality and perceived value significantly influence customer satisfaction, with perceived value exerting a more dominant effect (β=0.531) compared to service quality (β=0.409). Crucially, the study identifies two distinct pathways to WOM: service quality does not have a direct significant impact on WOM (P-value=0.396) but is fully mediated by customer satisfaction (β=0.122) , suggesting that satisfaction is a prerequisite for service quality-driven recommendations. Conversely, perceived value demonstrates a strong and direct significant influence on WOM (β=0.489) , indicating that superior value perception can spontaneously trigger customer advocacy. This research contributes by differentiating the impact of process-based evaluations (service quality) and holistic outcome-based evaluations (perceived value) on WOM, offering strategic implications for service providers to focus on service quality to build satisfaction and proactively enhance perceived value for direct WOM stimulation.
Juridical and Microeconomic Analysis of Franchise Agreements as Business Investment Instruments Moh. Ja’far Sodiq Maksum; Wisnu Mahendri
Business Management Research Vol. 4 No. 2 (2025): July 2025
Publisher : University of Merdeka Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26905/bismar.v4i2.15985

Abstract

Franchise agreements are modern business instruments that integrate legal, economic, and ethical aspects within a unified framework of partnership. This study aims to analyze the juridical aspects and microeconomic approach to franchise agreements in Indonesia, using a case study of the agreement between PT Indomarco Prismatama (Indomaret) and its partner. Employing a normative juridical approach and descriptive qualitative analysis, the study finds that franchise agreements are legally valid but often unilateral and marked by an imbalance of contractual power. From an economic perspective, the distribution of incentives and risks remains inefficient and inequitable. Furthermore, the implementation of business ethics remains challenging, particularly in terms of transparency and franchisor's social responsibility toward franchisees. This study recommends policy reform, fairer contract design, and strengthening legal capacity among franchisees to foster a more balanced and sustainable business partnership.
Descriptive Analysis of Brand Loyalty, Reputation, and Equity at Lantikya Store Heni Nurlia Fatmawati; Wisnu Mahendri
INCOME: Innovation of Economics and Management Vol. 4 No. 3 (2025): February
Publisher : LPPM Universitas KH. A. Wahab Hasbullah

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32764/income.v4i3.6008

Abstract

This study aims to quantitatively describe the profile of customer loyalty, brand reputation, and brand equity at Lantikya Store Jombang. Amidst fierce competition in the retail business, a deep understanding of the actual condition of these key marketing variables is essential for formulating effective strategies. Using a descriptive research design with a quantitative approach, data was collected through questionnaires from 110 Lantikya Store customers selected using a probability sampling technique. Data analysis focused on descriptive statistics, including frequency, percentage, and mean values for each variable and its indicators. The results show that customer loyalty at Lantikya Store indicates a high level of agreement from respondents. Brand reputation is also strongly agreed upon by customers. Similarly, overall brand equity shows a high level of agreement. The demographic profile of respondents is dominated by female customers in the student age range. This research produces a detailed empirical portrait of Lantikya Store's customers, providing a data-driven basis for management to strengthen marketing strategies and maintain customer loyalty.
Menjembatani Tuntutan dan Imbalan: Peran Motivasi Kerja pada Kinerja Pegawai Kantor Pemerintah Jihan Dhinar Pradeta Sari; Wisnu Mahendri
MUQADDIMAH: Jurnal Ekonomi, Manajemen, Akuntansi dan Bisnis Vol. 3 No. 4 (2025): Jurnal Ekonomi, Manajemen, Akuntansi dan Bisnis
Publisher : LP3M INSTITUT KH YAZID KARIMULLAH

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59246/muqaddimah.v3i4.1681

Abstract

Employee performance in public service institutions plays a strategic role in determining the quality of services delivered to the community. In the context of the PPKB PPPA Office of Jombang Regency, employee performance is influenced by dynamic workloads and relatively fixed compensation structures. While workload and compensation are often regarded as direct determinants of performance, previous research has produced inconsistent findings, indicating the need to incorporate psychological variables. Work motivation is positioned as a mediating factor in this relationship. A quantitative approach was employed involving 55 non-civil servant staff and family planning field officers, who completed a Likert-scale questionnaire. Data were analyzed using Structural Equation Modeling with Partial Least Squares (SEM-PLS) through SmartPLS 4. The findings reveal that workload has a significant positive effect on work motivation, whereas compensation shows no meaningful influence. Work motivation emerges as the only variable with a direct and significant effect on employee performance. Furthermore, work motivation fully mediates the relationship between workload and performance, but does not mediate the relationship between compensation and performance. These results indicate that employee performance within the institution is driven more by intrinsic motivation rooted in responsibility and professional commitment than by financial rewards. Practical implications highlight the need for sustainable non-financial motivation strategies, including recognition systems, opportunities for competency development, and supportive collaborative work environments.
PENGARUH KUALITAS PELAYANAN TERHADAP KEPUASAN ANGGOTA DI KJKS BMT RIZQONA IKABU TAMBAKBERAS JOMBANG Wisnu Mahendri; Ita Rahmawati; Akhmad Taqiyuddin
KOLONI Vol. 1 No. 2 (2022): JUNI 2022
Publisher : Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/koloni.v1i2.144

Abstract

The purpose of this study is to describe: the influence of service quality on the decision of KJKS BMT RIZQONA TAMBAKBERAS JOMBANG members. This type of research uses a descriptive approach with a quantitative approach. Data collection techniques using the commissioner, respondents were members of KJKS BMT RIZQONA, amounting to 100 people, sampling techniques using non-Probability. In this study an R2 of 0.644 was obtained, which means that the variable quality of service only contributed an influence of 64.4%. Based on the results of the t test obtained t value of 13.332 with a significance level of 0.000 less than 0.05. Then Ho refused Ha accepted, that the quality of service significantly influences the decision of KJKS BMT RIZQUNA TAMBAKBERAS JOMBANG members. Keywords: Service Quality, Member Decision
PENGARUH SOSIAL MEDIA MARKETING TIKTOK DAN FOOD QUALITY TERHADAP TRUST PADA SOSIS KANZLER DI ITSKes ICMe JOMBANG Wisnu Mahendri; Siti Amilia Husen
KOLONI Vol. 1 No. 4 (2022): DESEMBER 2022
Publisher : Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/koloni.v1i4.366

Abstract

The purpose of this research is to analyze social impression marketing media on tiktok and food quality for trust of kanzler sausage in ITSKes ICMe Jombang. The technique to analyze data is using the linear regression formula. Collection of the data in this research is by spreading the questionnaire online through google form to college students from ITSKes ICMe who are using a tik tok app. Hypothetical test using statistic SPSS 26. The results showed that : 1) Social media marketing had an effect but not significant to trust, and indicating that 2) Food quality is affected and significant to build consumer trust.  Keywords: Sosial Media Marketing, Food Quality, Trust
Co-Authors Abdullah Fajarul Munir Abdulloh Husnan Habibi Abi Muhammad Wahid Achmad Firdiansjah Adhekan Patty Sahusiwa Prasetyo Afif Kholisun Nashoih Agustianingrum, Naning Farida Agustina, Dinda Eka Ahmad Bihar Isyqi Ahmad Daud Alfatih Ahmad Taqiyuddin Ahmad Zakaria Ansori Ahmad, Nella Nur Nasyatul Aslina Akhmad Taqiyuddin Al-azizi, Firman Alfatih, Ahmad Daud Alwi, Joni Alya Fitriani Syafa’ah Ananda Zahwa Maulidiyah Anggi Indah Yuliana Anggrena, Dania Fia Anis Listiani Ansori, Ahmad Zakaria Ansori, M. Rizal Ma’ruf Aprilia, Yayang Inggrit Putri Auliya, Azizah Nur Ayu Musthofiyah Ayunanda Retno Putri Azam Khudzefi Azizah Azizah Azizah Nur Auliya Baitul Ainun Makin Bekti Widyaningsih Canggih Nailil Maghfiroh Defi Kartika Dewi Inda Sari Eko Wicaksono Emmanuel E. Uye Fahmi Abdulloh Efendi Fahmi Arifin Faisol Hidayatulloh Fatmawati, Heni Nurlia Fauziya, Shofia Lailatul Firosulhaq, Muhammad Habibi, Abdulloh Husnan Hari, Rachmad Heni Nurlia Fatmawati Heru Totok Tri Wahono Ifta Nur Azah Ilmi Nafiah Ilmi, Lutfia Warkhamna Mujizatul Imam Bayhaki Ina Nikmatul Chasanah Indah Nur Suryani Isna Septiani Mariam Istaftihul Unailah Faz Ita Rahmawati Jihan Dhinar Pradeta Sari Joni Alwi Junianto Tjahjo Darsono Khasanah, Ummi Uswatun Khofifah Sari Khotim Fadhli Kusumo, Ahmad Wasis Joyo Laila Nur Fatikha Laila, Lailatus Lailatus Laila Lailatus Sa’adah Liya Rizkiyah Lubis Kurniawan Lubis Kurniawan Lutfiana, Nur Zulaikho M Abdul Rozak M Chafizh Nahdliyul I M Taufiqur Rahman M. Husam Izzudin M. Nur Zhaki M. Rizal Ma’ruf Ansori Madinah Nur Aliyah Rahmah Maknun, Luklu'ul Maratus Sholihah, Maratus Maria ulfa Marsinem Mas Azzaqiatus Sholiha Mochamad Alfianata Pradana Mochamad Alfianata Pradana Mochammad Syafiuddin Shobirin Moh Iqlil Al-faqih Moh. Ja’far Sodiq Maksum Mohammad Baharudin Muhammad Andi Muhammad Firosulhaq Muhammad Husen Muhammad Ibrahim Muhammad Lutfi Muhammad Nurhidayat Muhammad Sidiq Mukhammad Yusuf, Mukhammad munawarah Nafiah, Ilmi Nasrulloh, M Farid Nasrulloh, Muhammad Nerisa Agenesia Widiyanto Niken PujiAstutik Nila Dianingsih Nisfu Laily Shofiatujidda Nur Alful Lailiyah Nur Ghusain Nurus Silfiyana Purba, Darwin Marasi Putri Marsella Zalianti Refisa Gehniarta Rindi Andriyani Rizqiyah, Alfiyatur Rohmatulloh Rohmatulloh Rosita Ainurrochimah Rozzaak Annafi Saihul Atho Alaul Huda Sari, Jihan Dhinar Pradeta Saropah Saropah Septian Ragil Anandita Siti Amilia Husen Siti Nur Qomariyah Supriono Supriono Susi Indriyani Susilo, Dwi Ermayanti Suwardani, Eka Syafa’ah, Alya Fitriani Talitha Zaidah Azmi Taqiyuddin, Ahmad Teguh Prasetyo Teguh Prasetyo Toriq Andana Teguh Febriansyah Tri Lestari Ummi Uswatun Khasanah Usamah, Fahrezi Ustatik Ustatik Ustatik, Ustatik Vina Fauziah Zaidatur Rizkiyah Zakiah, Dayang Nur Fatihatuz Zulfatul Choiriyah