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All Journal JURNAL ADMINISTRASI PUBLIK Jurnal Inovasi Ilmu Administrasi Publik Jurnal Administrasi Negara JURNAL PENGABDIAN KEPADA MASYARAKAT E-Dimas: Jurnal Pengabdian kepada Masyarakat Jurnal Administrasi Publik : Public Administration Journal Publik (Jurnal Ilmu Administrasi) Jurnal Pengabdian Pada Masyarakat PengabdianMu: Jurnal Ilmiah Pengabdian kepada Masyarakat JCRS (Journal of Community Research and Service) Jurnal Public Policy Publik: Jurnal Manajemen Sumber Daya Manusia, Administrasi dan Pelayanan Publik Jurnal Ilmu Administrasi: Media Pengembangan Ilmu dan Praktek Administrasi Jurnal Pembelajaran Pemberdayaan Masyarakat (JP2M) TheJournalish: Social and Government Kebijakan: Jurnal Ilmu Administrasi Tax Literacy and Leadership Agility: Indigenous Peoples Awareness in Paying Taxes International Journal of Education and Social Science (IJESS) Journal of Economic, Business, and Administration JEBA International Journal of Applied Business and International Management Journal of International Conference Proceedings Provider Jurnal Ilmu Pemerintahan (PROJIP) IICSDGs Jurnal Ilmu Manajemen dan Bisnis Journal of Artificial Intelligence and Digital Business Public Policy Journal Jurnal Pengabdian Pada Masyarakat Madani: Multidisciplinary Scientific Journal MIMBAR : Jurnal Sosial dan Pembangunan Jambura Journal of Administration and Public Service Journal Education and Government Wiyata Jurnal Ilmu Administrasi: Media Pengembangan Ilmu dan Praktek Administrasi Socius: Social Sciences Research Journal Jurnal Riset Multidisiplin dan Inovasi Teknologi Media Hukum Indonesia (MHI) Kybernology : Jurnal Ilmu Pemerintahan Dan Administrasi Publik Desentralisasi: Jurnal Hukum, Kebijakan Publik, Dan Pemerintahan Ulil Albab Abdurrauf Science and Society Kajian Administrasi Publik dan ilmu Komunikasi Jurnal Ilmu Komunikasi, Administrasi Publik dan Kebijakan Negara Perspektif Administrasi Publik dan hukum Studi Administrasi Publik dan ilmu Komunikasi Journal of Political and Governance Studies Indonesian Journal of Social Science and Education International Journal of Artificial Intelligence for Digital Marketing Jurnal ISO: Jurnal Ilmu Sosial, Politik dan Humaniora INTERNATIONAL JOURNAL OF SOCIETY REVIEWS (INJOSER) INTERNATIONAL JOURNAL OF ECONOMIC LITERATURE (INJOLE) International Journal of Social and Education (INJOSEDU) Journal of Artificial Intelligence and Digital Economy
Ismet Sulila
Universitas Negeri Gorontalo
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THE INFLUENCE OF JOB SATISFACTION ON EMPLOYEE PERFORMANCE Djuli, Fatma Azhara; Abdussamad, Zuchri; Sulila, Ismet
Public Policy Journal Vol 4, No 3 (2023)
Publisher : Universitas Negeri Gorontalo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37905/ppj.v4i3.2394

Abstract

This study aims to determine the effect of job satisfaction on employee performance at the Gorontalo City Pamong Praja Police Unit. The research approach used in this research is quantitative, where the sample in this study amounted to 62 employees using a research approach and research design. The data collection technique was carried out by distributing questionnaires to employees. The data analysis technique used is simple regression analysis. The results of the regression analysis test show the effect of job satisfaction on employee performance at the Gorontalo City Pamong Praja Police Unit. Thus the first hypothesis (H1) can be proven or accepted. The R Square value is 0.419 in other words 41.9% of the independent variable, namely (X) Job Satisfaction, contributes to the variable (Y) Employee Performance, while the remaining 58.1% is in the form of contributions from other variables not examined in this study, namely organizational culture, work motivation, and work discipline
Penerapan E-Government dalam Tata Kelola Kearsipan pada Badan Pengawas Pemilihan Umum Provinsi Gorontalo Syahran Lamusu; Ismet Sulila; Sri Yulianti Mozin
Studi Administrasi Publik dan ilmu Komunikasi Vol. 2 No. 4 (2025): November : Studi Administrasi Publik dan ilmu Komunikasi
Publisher : Asosiasi Peneliti Dan Pengajar Ilmu Sosial Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62383/studi.v2i4.753

Abstract

This study explores the implementation of e-Government within the context of Bawaslu (Election Supervisory Agency) and its impact on governance and public trust. The results reveal that, from the support aspect, the success of e-Government implementation is largely driven by the commitment of leadership, which provides essential policies, human resources (HR) training, and technological facilities. However, challenges remain in terms of limited infrastructure and budget constraints at the district and city levels. Regarding the capacity aspect, Bawaslu already possesses competent HR, particularly among the younger generation, and adequate infrastructure. Nevertheless, there is still a need for improvement in the distribution of employee capabilities through continuous training and mentoring. Lastly, from the value perspective, e-Government has proven to deliver tangible benefits, such as increased efficiency, transparency, accountability, and an enhanced public trust in the institution. However, further efforts are required in areas such as system socialization, maintenance, and data security to maximize these benefits. This research highlights the importance of continuous development in both human and technological resources to ensure the optimal success of e-Government initiatives in enhancing governance and service delivery.
Kualitas Pelayanan Publik pada Pembuatan Akta Kelahiran di Dinas Kependudukan dan Pencatatan Sipil Kota Gorontalo Rahmat Rifki Towana; Ismet Sulila; Yakob Noho Nani
Kajian Administrasi Publik dan ilmu Komunikasi Vol. 2 No. 4 (2025): Desember: Kajian Administrasi Publik dan ilmu Komunikasi
Publisher : Asosiasi Peneliti Dan Pengajar Ilmu Sosial Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62383/kajian.v2i4.775

Abstract

This study aims to determine and analyze the Quality of Public Services in Making Birth Certificates at the Population and Civil Registration Office of Gorontalo City. Viewed from the aspects: (1) Tangible (Physical Evidence), (2) Reliability (Reliability), (3) Responsiveness (Responsiveness), (4) Assurance (Guarantee), (5) Empathy (Empathy). This research method uses a Qualitative Approach with a Descriptive type. Data collection techniques used in this study are observation, interviews, and documentation. The results of the study indicate that in general the quality of public services in making birth certificates at the Population and Civil Registration Office of Gorontalo City has been running well, although there are still some obstacles. In the Tangible dimension, the infrastructure is adequate but still needs to be updated on technological devices. In the Reliability dimension, the service has followed the established procedures and completion times, although sometimes hampered by system disruptions. The Responsiveness dimension shows that employees are quite responsive in responding to community needs, but need to increase effectiveness when queues are high. In the Assurance dimension, employees are competent and maintain data security, supported by technical training in population administration management. Meanwhile, in the Empathy dimension, employees are friendly and caring, although individual attention to the public is reduced during peak hours.
Implementasi Kebijakan Penertiban Hewan Ternak di Desa Bongomeme Lasena, Sastia Sindi; Sulila, Ismet; Tohopi, Rustam
RIGGS: Journal of Artificial Intelligence and Digital Business Vol. 4 No. 4 (2026): November - January
Publisher : Prodi Bisnis Digital Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/riggs.v4i4.4645

Abstract

Penelitian ini bertujuan untuk menganalisis implementasi kebijakan penertiban hewan ternak di Desa Bongomeme, Kabupaten Gorontalo, dengan menggunakan indikator teori implementasi kebijakan Jan Merse yang meliputi aspek informasi, isi kebijakan, dukungan masyarakat, serta pembagian potensi antar pihak terkait. Penelitian ini dilatarbelakangi oleh masih ditemukannya hewan ternak yang berkeliaran bebas di fasilitas umum, seperti jalan raya dan area pemukiman, yang berpotensi mengganggu ketertiban umum, membahayakan keselamatan lalu lintas, serta menurunkan tingkat kenyamanan dan keamanan masyarakat. Kondisi tersebut menunjukkan adanya permasalahan dalam pelaksanaan kebijakan yang telah ditetapkan oleh pemerintah desa. Metode penelitian yang digunakan adalah pendekatan kualitatif dengan jenis penelitian deskriptif kualitatif, yang bertujuan untuk menggambarkan secara mendalam realitas pelaksanaan kebijakan di lapangan. Teknik pengumpulan data dilakukan melalui observasi langsung, wawancara mendalam dengan aparat pemerintah desa, pemilik ternak, dan masyarakat, serta dokumentasi terhadap peraturan dan kegiatan penertiban. Teknik analisis data meliputi tahapan reduksi data, penyajian data, dan penarikan kesimpulan. Hasil penelitian menunjukkan bahwa implementasi kebijakan penertiban hewan ternak di Desa Bongomeme belum berjalan secara optimal. Dari aspek informasi, kegiatan sosialisasi kebijakan telah dilakukan, namun penyampaiannya belum merata dan belum menjangkau seluruh pemilik ternak. Dari aspek isi kebijakan, ketentuan yang ada sudah jelas, tetapi pemahaman masyarakat terhadap aturan tersebut masih terbatas. Dukungan masyarakat juga masih rendah, dipengaruhi oleh kebiasaan beternak secara tradisional serta keterbatasan sarana dan prasarana pemeliharaan ternak. Sementara itu, pembagian potensi antarinstansi terkait telah dilaksanakan, namun koordinasi dan pengawasan masih perlu ditingkatkan agar implementasi kebijakan dapat berjalan lebih efektif dan berkelanjutan.
Implementasi Program Dana Desa (DD) di Desa Tote Kecamatan Bolangitang Barat Kabupaten Bolaang Mongondow Utara Kelfin Dulung; Ismet Sulila; Yacob Noho Nani
Kajian Administrasi Publik dan ilmu Komunikasi Vol. 3 No. 1 (2026): Maret: Kajian Administrasi Publik dan ilmu Komunikasi
Publisher : Asosiasi Peneliti Dan Pengajar Ilmu Sosial Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62383/kajian.v3i1.963

Abstract

This study aims to analyze the implementation of the Village Fund (Dana Desa/DD) Program in Tote Village, Bolangitang Barat Subdistrict, North Bolaang Mongondow Regency. The study focuses on the implementation of the Village Fund policy as viewed from several aspects, namely (a) organizational capacity, (b) information dissemination, (c) community support, and (d) the distribution of village potential This study employed a qualitative, descriptive research approach Data sources were obtained through in-depth interviews with village officials and community members, supported by observation and documentation The results showed that the implementation of the Village Fund Program in Tote Village has not been fully optimal This is indicated by the lunited organizational capacity of village apparatus, uneven dissemination of information to the community, and relatively low community participation and support in several Village Fund programs. In addition, the distribution of village potential in program implementation has not been entirely well-targeted. Nevertheless, the Village Fund Program has contributed positively to infrastructure development and the economic empowerinent of the village community. It can be concluded that improving the implementation of the Village Fund Program requires strengthening village officials capacity, enhancing transparency and information dissemination, and actively involving the community in the planning, implementation, and supervision of the program.
Transformasi Zona Integritas Menuju Birokrasi Bebas Korupsi : Tinjauan Kebijakan dan Strategi Implementasi di Pemerintah Provinsi Gorontalo Jurni Biahimo; Sastro Mustapa Wantu; Yanti Aneta; Ismet Sulila
Jurnal ISO: Jurnal Ilmu Sosial, Politik dan Humaniora Vol. 5 No. 1 (2025): June
Publisher : Penerbit Jurnal Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53697/iso.v5i1.2288

Abstract

Reformasi birokrasi merupakan langkah strategis untuk menciptakan pemerintahan yang bersih, profesional, dan responsif terhadap kebutuhan masyarakat. Penelitian ini bertujuan untuk mengevaluasi implementasi kebijakan reformasi birokrasi di Provinsi Gorontalo, khususnya dalam pembangunan zona integritas menuju Wilayah Bebas dari Korupsi dan Wilayah Birokrasi Bersih dan Melayani. Metode penelitian yang digunakan adalah pendekatan deskriptif kualitatif. Hasil penelitian menunjukkan bahwa implementasi kebijakan telah memberikan dampak seperti peningkatan kualitas layanan publik, efisiensi birokrasi, dan akuntabilitas aparatur pemerintah. Namun, terdapat tantangan berupa resistensi terhadap perubahan, keterbatasan anggaran, dan kurangnya koordinasi antar unit kerja. Dukungan dari pimpinan daerah, komitmen aparatur, serta adanya pedoman teknis menjadi faktor pendukung utama dalam pelaksanaan kebijakan ini sebagai rekomendasi diperlukan penguatan kapasitas pelaksana melalui pelatihan, desentralisasi pengambilan keputusan, digitalisasi layanan publik, serta evaluasi berkala berbasis data.
BUILDING PILLARS OF BUREAUCRATIC REFORM: THE STUDY OF IMPLEMENTATION OF INTEGRITY ZONE POLICY IN GORONTALO Jurni Biahimo; Sastro Mustapa Wantu, Yanti Aneta, Ismet Sulila
INTERNATIONAL JOURNAL OF ECONOMIC LITERATURE Vol. 2 No. 7 (2025): INTERNATIONAL JOURNAL OF ECONOMIC LITERATURE (INJOLE)
Publisher : Adisam Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

This study aims to analyze the implementation of bureaucratic reform policies in Gorontalo Province, with a focus on the development of integrity zones towards Corruption-Free and Clean and Serving Bureaucratic Areas. The research method used is a qualitative descriptive approach with data collection techniques through interviews, observations, and studies documentation. The results of the study indicate that the implementation of bureaucratic reform policies in Gorontalo has had a positive impact, such as improving the quality of public services, The efficiency, and strengthening the accountability of the apparatus. However, there are significant obstacles, including resistance to change, budget constraints, and lack of coordination between work units. On the other hand, support from regional leaders, commitment of the apparatus, and the existence of clear technical guidelines are supporting factors in the implementation of this policy. The recommended strategies are strengthening the capacity of implementers, decentralizing decision-making, digitalizing public services, intensive socialization to the community, and data-based policy evaluation. With the implementation of this strategy, it is hoped that bureaucratic reform in Gorontalo can run more effectively, producing a bureaucracy that is professional, transparent, and responsive to the needs of the community.
FORMULATION OF NATIONAL RESILIENCE POLICY TOWARDS THE INSTITUTIONALIZED MULTICULTURAL TRADITION IN ORGANIZING HARMONIOUS RELATIONS BETWEEN ETHNICITYSCOPUS JOURNAL Roni Lukum; Rauf Hatu; Sastro Wantu; Ismet Sulila; Yanti Aneta
INJOSEDU: International Journal of Social and Education Vol. 2 No. 6 (2025): JUNE
Publisher : Adisam Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Diversity background behind ideology, religion , ethnicity , race citizens can just become potential conflict social when No managed with well , therefore required formulation policy resilience proper national in to organize ethnic groups in Indonesia, especially for areas that are used as as area objective policy macro in placement transmigration . Why thus when No There is caution in manage policy resilience national to placement transmigration will cause turbulence social in the area with resident local as in the area regency Boalemo as one of the location placement transmigration in Gorontalo Province. Research purposes This is For know formulation policy resilience national to institutionalization tradition multiculturalism in to organize connection harmonious between ethnicity in the Regency Boalemo Province Gorontalo, revealing supporting factors success implementation formulation policy resilience national to institutionalization tradition multiculturalism in to organize connection harmonious between ethnicity in the Regency Boalemo Province Gorontalo, for see implications formulation policy resilience national to institutionalization tradition multiculturalism in to organize connection harmonious between ethnicity in the Regency Boalemo Gorontalo Province. Disclosure objective study This used with method study qualitative. Findings study can concluded that (1). Formulation Policy resilience national in institutionalize tradition multiculturalism in planning diversity ethnic groups in the Regency via Communication Forum between people religious (FKUB) as implementation policy macro government center Still in very tough condition in realize integration national , (2 ) supporting factors success formulation policy resilience national to institutionalization tradition multiculturalism in to organize connection harmonious between ethnicity caused by wisdom local and role institution formal education (3). Impact formulation policy resilience national to institutionalization tradition multiculturalism in to organize connection harmonious between ethnicity in the Regency Boalemo Gorontalo Province has give contribution to stability security , stability economy , stability politics and stability social so that has increase growth economy government area regency Boalemo as consequence from contribution inhabitant transmigration in various sector business agriculture , livestock , crafts , sector business trading from inhabitant ethnic origin from inhabitant transmigration .
Public Service Reform and Citizens’ Dependence on Intermediaries in Land Administration Ichsandy Masloman; Zuchri Abdussamad; Muchtar Achmad; Ismet Sulila; Rustam Tohopi
Journal of Political and Governance Studies Vol. 2 No. 2 (2026): April 2026
Publisher : Catalist Indo Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.64670/jpgs.v2i2.96

Abstract

Background Digital transformation has become a central agenda in public administration reform, including land administration, with the expectation of improving efficiency, transparency, and direct citizen access to services. In Indonesia, digital land administration has been promoted to simplify procedures and reduce informal practices. However, citizens continue to rely on intermediaries even after digital systems have been implemented. This study examines why intermediary dependence persists and how institutional arrangements shape access to digital land services. Methods This study employed a qualitative single-case study with a mechanism-based explanatory approach in Bone Bolango Regency, Indonesia. Data were collected through repeated field visits, in-depth interviews, direct observation, and document analysis, then analyzed using thematic coding and mechanism-based interpretation. Results The findings show that digitalization creates formal access but does not automatically produce practical accessibility. Limited digital literacy, administrative anxiety, fragmented institutional coordination, and hybrid administrative procedures continue to shape citizens’ experiences in accessing land services. Intermediaries remain important because they help citizens understand requirements, prepare documents, reduce procedural risks, and coordinate across institutions. Conclusion Digital reform does not automatically eliminate intermediary dependence in public service delivery. The effectiveness of digital governance should be assessed not only through technological availability and procedural efficiency, but also through citizens’ ability to access services directly and confidently. This study advances a relational institutional perspective on digital governance and suggests further comparative research across regions and public service sectors.
Kinerja Organisasi Publik dalam Pengelolaan Sampah pada Dinas Lingkungan Hidup Kota Gorontalo Muhammad Firdan Tegela; Ismet Sulila; Rusli Isa
Studi Administrasi Publik dan ilmu Komunikasi Vol. 3 No. 2 (2026): Mei: Studi Administrasi Publik dan ilmu Komunikasi
Publisher : Asosiasi Peneliti Dan Pengajar Ilmu Sosial Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62383/studi.v3i2.1041

Abstract

This study aims to examine the performance of public organizations in waste management at the Environmental Agency of Gorontalo City using indicators of public organizational performance, namely productivity, service quality, responsiveness, responsibility, and accountability. This study employed a descriptive qualitative approach, with data collected through interviews, observations, and documentation. The findings reveal that the productivity aspect has been implemented, although it has not yet been optimal, as reflected in the amount of waste managed each year Therefore, improvements in facilities, additional personnel, and greater public discipline are required to achieve more effective and efficient waste management. The service quality aspect has not been adequately achieved, particularly regarding the availability of waste management facilities and infrastructure, as well as the optimization of cleanliness in anticipation of future increases in waste production. The responsiveness aspect is considered fairly good, with prompt, firm, and friendly responses to public complaints, although part of the responsibility for cleanliness has been delegated to the subdistrict and village levels. The responsibility aspect demonstrates compliance with policies such as the Gorontalo City Regional Regulation through waste management and cleanliness programs. The accountability aspect is considered fairly good, as evidenced by the implementation of waste-handling and reduction programs and employee performance evaluations, however, greater transparency in public performance reporting is still needed.
Co-Authors Abdul Rahman Pakaya Adam, Sry Fidyawati Agil Bahsoan Agusalim, Alfiah Andriean Andjar Anugrah, Krisna Anwar A, Anwar arifin tahir Asna Aneta Barmin Rahmat Yusuf Biahimo, Jurni Darwan S. Usman Djuli, Fatma Azhara Espin Tulie Habi, Riska A. Hamim, Suci Handayani Hato, Rosman Hendra J. Hasan Hendra J. Hasan Husain, Odi Prawira Ichsandy Masloman Indah Yuliani Solihin Indriani Iskandar Hiola Irawaty Igirisa Ivan Rahmat Santoso Jihan Aprilia Dai Juriko Abdussamad Jurni Biahimo Jurni Biahimo Kalaati, Nurain Oktaviani Kelfin Dulung Kumali, Ayunda Nursyahbani Putri Lasena, Sastia Sindi Lasena, Sirajudin Lisawati Dalila Mahmud, Syamsiar I. Mamonto, Rahmadayanti Manyo'e, Endi Triyanto Maryam I. Ngguti Modanggu, Djalaludin Moh Fadli Bado'o Molbi Harsanto Mozin, Sri Yulianty Mozin, Sri Yuliyanti Muchtar Achmad Muh. Reynaldi F. Mozin Muhammad Firdan Tegela Muhdar, Siti Nur Aisa Binti Mustapa Wantu, Sastro Nadila, Wahidatun Nadya Adistya Abdul Nani, Novita Oktavyani R Ngabito, Sutanti Putri Ni Kadek Putri Widyaningtyas Tirta Nur Arista Dotulong Pakaya, Pahlawanti Paneo, Yulnaningsih Pateda, Novriyanti Pawawo, Aling S. Pebriyanto Azis Hulinggi Piu, Lysa Podungge, Abdul Wahab Prasaja Arifiyanto Putri Djaura Rivai R Nani, Novita Oktavyani R, Risman Rafif Rabbani Rahayuningsih, Tri Widyawati Rahmat Rifki Towana Rahmiyati Bobihu Rara Ayudyah Olii Rauf A. Hatu Revalia H. Maedja Rifa Silama Rizal Romy Tantu Roni Lukum Rosman Ilato Rusli Isa Sarci Ladiku Sastro M Wantu Sastro M Wantu Sastro Mustapa Wantu Siti Rahmawati Abas Sri Ramla Dali Sri Yulianti Mozin Stevani Laude Sukarman Kamuli Syahran Lamusu Talib, Novianty Tantu, Romi Taufiq, Rahmat Tineke Wolok Tohopi, Rustam Tulie, Espin Udin Hamim Usman, Sartika Dewi Weny Almoravid Dungga Yacob Noho Nani Yakob Noho Nani Yanti Aneta Yasin, Alda Alfianti Zuchri Abdussamad